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Text Content

___

 * Products
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 * Become a JFrog Partner >
 * Find a JFrog Partner >
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 * Community >
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Use Case
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 * MLOps
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 * DevOps
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 * DevSecOps
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The JFrog Platform
Deliver Trusted Software with Speed

The only software supply chain platform to give you end-to-end visibility,
security, and control for automating delivery of trusted releases. Bring
together DevOps, DevSecOps and MLOps teams in a single source of truth.
View Platform
DevOps
JFrog Artifactory
Universal Artifact & ML Model Repository Manager
JFrog Pipelines
Enterprise Grade CI/CD & Workflow Automation
JFrog Distribution
Secure Distribution Across Consumption Points
JFrog Connect
IoT Device Management with DevOps Agility
DevSecOps
JFrog Curation
Seamlessly Curate Software Packages & ML Models
JFrog Security Essentials (Xray)
Integrated SCA for Software & AI Artifacts
JFrog Advanced Security
Supply Chain Exposure Scanning & Impact Analysis
MLOps
JFrog | Qwak
Build, Train, Secure, Deploy, Serve and Monitor ML Models and GenAI
En
Fr De 日本語 简体中文
Contact Us
1 (800) 986-4316
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 * Products
   The JFrog Platform
   Deliver Trusted Software with Speed
   
   The only software supply chain platform to give you end-to-end visibility,
   security, and control for automating delivery of trusted releases. Bring
   together DevOps, DevSecOps and MLOps teams in a single source of truth.
   View Platform
    * DevOps
      
      
      
      * JFrog Artifactory
        Universal Artifact & ML Model Repository Manager
      * JFrog Pipelines
        Enterprise Grade CI/CD & Workflow Automation
      * JFrog Distribution
        Secure Distribution Across Consumption Points
      * JFrog Connect
        IoT Device Management with DevOps Agility
    * DevSecOps
      
      
      
      * JFrog Curation
        Seamlessly Curate Software Packages & ML Models
      * JFrog Security Essentials (Xray)
        Integrated SCA for Software & AI Artifacts
      * JFrog Advanced Security
        Supply Chain Exposure Scanning & Impact Analysis
    * MLOps
      
      
      
      * JFrog | Qwak
        Build, Train, Secure, Deploy, Serve and Monitor ML Models and GenAI

 * Solutions
    * Use Case
      * Cloud Solutions
        * Hybrid Cloud Adoption
      * MLOps
        * AI/ML Development and Deployment
        * MLSecOps
      * DevOps
        * Artifact Management
        * Tool Consolidation
        * CI/CD
      * DevSecOps
        * Holistic Software Supply Chain Security
        * Curate Open-Source Packages
        * Source Code Scanning (SAST)
        * Software Composition Analysis (SCA)
        * Secrets Detection
        * Infrastructure as Code (IaC) Security
      * Device/IoT
        * Connected Device Management
    * Integrations
      * GitHub
      * Docker
      * Maven
      * See all integrations
    * Industry
      * Financial Services
      * Public Sector
      * Technology
      * Healthcare
      * Gaming
      * Automotive
    * 

 * Pricing
 * Developers
    * * Community
      * Documentation
      * Integrations
      * Applications
    * 

 * Resources
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      * JFrog Academy
      * Events
      * Webinars & Workshops
      * DevOps Consulting Services
      * DevOps Certification
      * State of Union Report
      * What are DevOps Tools?
    * Collateral
      * Resource Center
      * JFrog Blog
      * Customer Stories
    * Customer Zone
      * Support
        Customer support, tickets and community
      * Manage & Troubleshoot
        Renew, retrieve licenses, legal and more
      * MyJFrog
        Cloud customer portal
      * Cloud Status
        Service status & event subscription
      * JFrog Trust
        How we protect you & your data
    * 

 * Partners
    * * Become a JFrog Partner
      * Find a JFrog Partner
      * Get Help
    * 


 * Self Hosted Terms and Conditions
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   * Previous Versions
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 * Privacy and Security
   * JFrog Cloud Data Processing Addendum
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   * JFrog Privacy Center
   * JFrog Privacy Notice
   * JFrog Cookies Policy
 * JFrog Consulting Services Agreement
 * JFrog Brand Guidelines
 * Website Terms of Use
 * JFrog Acceptable Use Policy
 * JFrog Agreement – Trial


JFROG PRIVACY NOTICE

Last updated: July 24, 2024

 

 1.  Personal Data We Collect
 2.  Purposes and Legal Bases
 3.  Disclosure of Personal Data
 4.  International Data Transfers and Data Privacy Framework
 5.  Data Retention
 6.  Data Security
 7.  Cookies and Other Technologies
 8.  Your Privacy Rights
 9.  Updates to this Privacy Notice
 10. Children’s Privacy
 11. Contact Us

 

Welcome! We provide this notice to explain our information practices and the
choices you can make about the way your personal data is collected and used.
This Privacy Notice (“Notice” or “Privacy Policy”) relates to personal data
collected by JFrog and its affiliates (referred to in this Privacy Notice as
“JFrog“, “us”, “our” or “we”) through the use of our websites and portals
(collectively the “Sites”), JFrog services (“Services”), and other interactions
(e.g. customer service inquiries, webinars, marketing, social media, etc.) you
may have with JFrog. If you do not agree with this Notice, then do not access or
use the Services, Sites, or any other aspect of JFrog’s business.

This Notice does not apply to any third-party applications or software that
integrates with the Services or any other third-party products, services, or
businesses who provide their services under their own terms of service and
privacy notice. The organization (e.g. your employer or another entity or
person) that entered into the Subscription Agreement (JFrog’s “Customer”)
controls its instance of the Services, including artifacts, containers, images
and configuration files uploaded into the Services (“Customer Data”). If you
have received an invitation to join a Customer instance but have not yet created
an account, you should request assistance from the Customer that sent the
invitation.

 


1. PERSONAL DATA WE COLLECT

As used in this Notice, “personal data” means any information that relates to,
describes, or could be used to identify an individual, directly or indirectly.
This does not include anonymous or aggregated data. We collect personal data
about you when you input it into our services, Sites, or otherwise provide it to
us. The types of personal data we may process depend on the business context and
the purposes for which it was collected. It may include:

Identifiers: such as name, email, address, phone number, unique personal
identifier, online identifier, device ID, IP address, badge information,
advertising identifiers, and other similar identifiers.

Account and Commercial Information: such as, information JFrog maintains in
association with your account, username/user ID, password, billing and payment
information, purchase records, trial/demo records, information about your use of
the service and features, webinars or other events, surveys, feedback and
testimonials, your preferred language and other preferences, and support
requests.

Internet or Other Electronic Network Activity: such as, browsing and search
history, device information, error data, log data, metadata, operating system,
IP address, integrations, system configuration information, date and time stamps
of usage, information on your interaction with our Sites and advertisements, and
other passive or active engagement regarding your interactions with our Sites,
services and us.

Geolocation Information: such as, information about your approximate location,
such as if you provide your postal address or based on your IP address or time
zone. You may be able to control collection of this data through the settings on
your device.

Inferences: such as, information drawn from the personal data collected, such as
what topics you may be interested in based on purchase records.

Cookies and Other Technologies: Website cookies and similar technologies to
distinguish you from other visitors and compile information about interactions.
See Cookies and Other Technologies section below for more details on how we use
these technologies and your opt-out controls and other options.

Sensory Data: such as, interactions with our sales and customer support teams
may be recorded for quality assurance, training and analysis purposes (subject
to your consent if required under applicable law), photos or recordings of your
attendance at our events (subject to your consent if required under applicable
law), and CCTV recordings of our offices.

Information Collected from Other Sources: We receive information about you from
other users of our services, third-party services, social media, public sources,
and from channel and consulting partners and resellers. We may combine this
information with information we collect through other means described in this
Notice. This helps us to identify new customers, create more personalized
experiences, and suggest services that may be of interest to you.

Additional Information Provided to JFrog: We also receive other information when
submitted to our Sites or in other ways, such as responses or opinions you
provide if you participate in a focus group, promotion or contest, activity or
event, feedback, testimonials you provide about our Services, enroll in a
certification program, interact with our social media account, or otherwise
communicate with JFrog.

 


 2. PURPOSES AND LEGAL BASES

We may use your personal data for the following purposes, in reliance on the
following lawful bases noted, as appropriate. JFrog is a processor of Customer
Data and the Customer is the controller. For example, our Customer may use the
Services to grant and remove access to the Services, assign roles and configure
settings, access, export, share, and remove Customer Data.

 * To fulfill or meet the reason you provided the information. To process your
   requests, transactions and payment, respond to your inquiries, and
   personalize your experience;
   * Legal Bases: Performance of contract; Legal obligations; Legitimate
     interests
 * To facilitate, operate, authenticate, enhance, secure, provide, monitor
   usage, trends, and other activities, and customize our services and Sites. To
   register and update accounts, provide customer support, service improvement,
   inform you of additional features or other services offered by JFrog, and
   provide updates;
   * Legal Bases: Performance of contract; Legitimate interests; Legal
     obligations
 * To market our services or those of third parties, including to solicit or
   publish surveys, feedback, testimonials, marketing and promotional
   communications about our services via phone, email, or other online or
   offline methods, promote and drive engagement with our services, facilitate
   your participation in an event, promotion or contest, assess ad impressions,
   and advertising. You may select unsubscribe at the bottom of each marketing
   email. To review or set your preference regarding the information that we
   collect about you online on our Sites, select “Cookies Settings” in the
   footer;
   * Legal Bases: Consent where required by law; Legitimate interests
 * To detect, prevent, and respond to potential or actual security incidents and
   against malicious, deceptive, fraudulent activity, illegal or prohibited
   activity and maintain the safety, security and integrity of our Sites,
   services, offices, databases and other technology assets and business;
   * Legal Bases: Performance of contract; Legitimate interests; Legal
     obligation; Public interest
 * To comply with our legal obligations and requirements and maintain our
   compliance with applicable laws, regulations and standards, including to
   respond to law enforcement requests as required by applicable law, court
   order, or governmental regulations;
   * Legal Bases: Legitimate interests; Legal obligation
 * To protect and enforce our legitimate business interests and legal rights,
   such as where required by law or where we believe it is necessary to protect
   our legal rights, interests and the interests of others, such as in
   connection with audits, legal claims or disputes, investigate potential
   policy or terms violations, and to evaluate or conduct a merger, acquisition,
   restructure, reorganization, divestiture, bankruptcy or other corporate
   event, sale or transfer of some or all of JFrog’s assets; and
   * Legal Bases: Legitimate interests; Legal obligation
 * As described to you when collecting your personal data
   * Legal Bases: Consent where required by law

 


3. DISCLOSURE OF PERSONAL DATA

We may disclose your personal data to certain third parties as described below.
JFrog does not control how our Customer or any third party chooses to disclose
your personal data.

 * Service Providers: We engage service providers in order to support our
   business operations, including billing and payment processing, hosting,
   maintenance, security, backup, storage, marketing, advertising, analytics,
   call recording and transcription services, and other services. Information
   about the Sub-processors we use to support delivery of our Services can be
   found at: https://jfrog.com/trust/privacy/sub-processors/
 * Business and Channel Partners: We engage selected business and channel
   partners, resellers, distributors, and providers of professional services
   related to our Services to provide consulting, sales, support, and technical
   services. If you directly engage with any of our partners, any aspect of that
   engagement which is not directly related to the Services and directed by
   JFrog is beyond the scope of this Notice and will be governed by the
   partner’s terms and privacy notice.
 * Help Center and Community: Some of our support mechanisms allow you to create
   and publicly publish content (“User Submissions”). If you elect to publish
   your personal data in any User Submissions, you may receive unsolicited
   messages from the public. We urge you to exercise discretion when submitting
   such content.
 * Customer and Other Users: If you are using our Services on behalf of a JFrog
   Customer or if you provide us with an email address or other details which
   belong to a Customer, your personal data may be disclosed to the Customer.
   Customers with whom you are affiliated and the applicable partner responsible
   for your account. JFrog may disclose personal data in accordance with
   Customer instructions, including any terms in the Agreement with the
   Customer. Administrators and other Customer representatives may be able to
   access, modify, or restrict access, including your employers’ using features
   of the Services to access or modify your profile details or export logs of
   your activity.
 * Service Integrations, Social Media, Third Party Websites: You or your JFrog
   Customer admin may elect to integrate or interact with third-parties through
   the Services (provided that such integration is supported by our Services) or
   through a link in the Services or on our Sites (for example, you can share
   posts and comments on or through your social media account). The provider of
   such integrated third-party service, feature or link may receive certain data
   about or from your account, such as IP address and usage details, and may
   provide cookies. You should always check the privacy settings and notices of
   third-party services to understand how these third-parties may use your
   information. If you submit information to any third party, your information
   is governed by their privacy policies, not this one. We are not responsible
   for the privacy practices of any third party sites or companies. We do not
   endorse any of these third parties or any content contained on their sites.
 * Events: If you attend an event, webinar, or download or access an asset on
   our Sites (such as information about our products, news, or events), we may
   share your personal data with sponsors and presenters of the event. If
   required by law, you may consent to such disclosure on the registration form
   or by allowing your attendee badge to be scanned at a sponsor booth. In these
   circumstances, your personal data will be subject to the sponsor/presenter
   privacy notice. If you do not wish for your personal data to be disclosed,
   you may choose not to opt in via event/webinar registration, elect not to
   have your badge scanned, or you can opt out in accordance with section 9
   below.
 * Business Transfers: Internally within our group of affiliates, including our
   parent company. In connection with any business transaction involving all or
   part of JFrog, such as a merger, acquisition, purchase of substantially all
   or part of its assets, consolidation, divestiture, or financing.
 * Professional advisors: With professional advisers such as lawyers, bankers,
   auditors, and insurers.
 * Legal compliance: To comply with legal process or government request; to
   respond to an emergency which we believe in good faith requires us to
   disclose information to assist in preventing the death or serious bodily
   injury of any person; to protect the security or integrity of our products,
   services, and offices; enforce our agreements, terms, and policies; protect
   the rights, property, and safety of our business, employees, Customers, or
   others; and comply with applicable laws and regulations. For more information
   on how we respond to government requests, see our Government Access Policy.
 * We may disclose your personal data in additional manners, pursuant to your
   consent or on an aggregated basis.

 


4. INTERNATIONAL DATA TRANSFERS AND DATA PRIVACY FRAMEWORK

As a global company, JFrog may need to transfer your personal data to JFrog
affiliates, contractors, service providers, and to third parties in various
countries and jurisdictions around the world. Your personal data may be
processed outside your country and such country may not have equivalent privacy
and data protection laws.

JFrog Ltd. (JFrog parent company) is headquartered in Israel, a jurisdiction
which is considered by the European Commission, the UK Secretary of State and
the Swiss Federal Data Protection and Information Commissioner, to be offering
an adequate level of protection for personal data of individuals residing in EU
Member States, the UK and Switzerland, respectively, on the basis of which data
transfers are permissible. In the event that these adequacy decisions become
ineffective, we shall utilize a valid data transfer mechanism, such as European
Commission approved Standard Contractual Clauses, the UK Addendum, or other
appropriate legal mechanism to safeguard the transfer.

For the purposes of the GDPR and UK GDPR, JFrog Ltd. is the controller of your
personal data. The registered address is 3, Hamachshev Street, Netanya, 4250465,
Israel and we can be contacted using the details provided below in the “Contact
Us” Section 11. Please see Section 2 for the legal basis on which we rely for
the collection, processing, and use of personal data. You may exercise certain
rights regarding your personal data, as provided in Section 8.

JFrog Inc., our US subsidiary, complies with the EU-U.S. Data Privacy Framework
(the “DPF”), the UK Extension to the DPF, and the Swiss-U.S. Data Privacy
Framework as set forth by the U.S. Department of Commerce. JFrog Inc. has
certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data
Privacy Framework Principles (“Principles”) with regard to the processing of
personal data received from the European Union in reliance on the DPF, and from
the UK (and Gibraltar) in reliance on the UK Extension to the DPF and Swiss-U.S.
DPF with regard to processing of personal data received from Switzerland. If
there is any conflict between the terms in this Privacy Notice and the
Principles, the Principles shall govern. To learn more about the DPF program,
and to view our certification, please visit
https://www.dataprivacyframework.gov/ and search for “JFrog Inc.” in the Data
Privacy Framework List. JFrog Inc. is responsible for the processing of Personal
Data it receives under the DPF and subsequently may transfer it to third parties
acting as agents on our behalf.

In compliance with the Principles, JFrog Inc. commits to resolve unresolved
complaints concerning our handling of your personal data received in reliance on
the Principles. EU, EEA, UK (and Gibraltar), and Swiss individuals with DPF
inquiries or complaints should first contact JFrog Inc. by submitting a Privacy
Request online or by emailing privacy@jfrog.com. If you do not receive timely
acknowledgement of your Principles-related complaint from JFrog Inc., or if we
have not addressed your Principles-related complaint to your satisfaction,
please contact our U.S.-based third-party dispute resolution provider (free of
charge) for more information or to file a complaint. If your DPF complaint
cannot be resolved through the above channels, under certain circumstances, you
may invoke binding arbitration for some residual claims not resolved by other
redress mechanisms as detailed in the Principles, available here. JFrog Inc. is
subject to the regulatory enforcement powers of the U.S. Federal Trade
Commission.

 


5. DATA RETENTION

We may retain your personal data for as long as it is reasonably necessary to
fulfill the purposes it was collected for, including for the purposes of
satisfying any legal, regulatory, tax, accounting or reporting requirements. We
may retain your personal data for a longer period in the event of a complaint or
if we reasonably believe there is a prospect of litigation in respect to our
relationship with you. To determine the retention period for personal data, we
consider the amount, nature, and sensitivity of the personal data, the potential
risk of harm from unauthorized use or disclosure of your personal data, the
existence of an ongoing relationship with you, the purposes for which we process
your personal data and whether we can achieve those purposes through other
means, and the applicable legal, regulatory, tax, accounting, or other
requirements.

 


6. DATA SECURITY

We use industry standard technologies and internal procedures to secure the
information we store, taking into account the sensitivity of the information we
collect, process, and store, and the current state of technology. For more
information, please visit the JFrog Trust Center. Please note, no method of
storage or transmission is completely secure. We cannot guarantee that our
Services or Sites will be immune from any wrongdoing, malfunctions, unlawful
interceptions or access, or other kinds or abuse and misuse. You are solely
responsible for protecting your account, password(s), limiting access, and
signing out after your sessions.

 


7. COOKIES AND OTHER TECHNOLOGIES

JFrog and our third parties, such as advertising and analytics providers,
through our Sites, Services, emails, marketing/advertising communications, use
automatic data collection tools, such as cookies, embedded web links, pixels,
tags, web beacons, JavaScript, alone or in conjunction with other other
technology (collectively “cookies”) to provide functionality, recognize you
across different devices, provide personalized service, analyze performance,
understand usage and interests, provide customization, marketing/advertising,
and to help us to improve our interactions with you. When you visit our Sites, a
cookie may be placed on your device that collects information, including
personal data (such as IP address, MAC address), about your online activities
over time and across different sites. These tools help to make your visit to our
Sites and Services easier, more efficient, and personalized. We also use the
information to improve our Sites and Services, provide greater service, better
understand your potential interest in our Sites and Services, and provide you
with more relevant ads and other content. To update your cookie preferences,
click the “Cookie Settings” link at the bottom of our Site. Additionally, you
may be able to use other tools to control cookies and similar technologies (i.e.
you may have controls in your internet browser to limit how the websites you
visit are able to use cookies and other technologies). You can also opt out of
Google Analytics by downloading, installing, and enabling the Google Analytics
Opt-out Browser Add-on, which can be found at:
https://tools.google.com/dlpage/gaoptout/. For more information, see our Cookie
Notice. Choosing to disable cookies may limit your use of certain features or
functions on our Sites.

Global Privacy Control (“GPC”) is a browser-based option that you can use to
signal your privacy preference. Certain browsers and extensions will allow you
to enable GPC. If you enable GPC, our cookie tool will automatically turn off
all targeting cookies on our Sites in response to your signal. You can learn
more at: https://globalprivacycontrol.org/

 


8. YOUR PRIVACY RIGHTS

Where applicable under applicable law, you may have certain rights regarding the
personal data we collect and maintain about you.

 * The right to request information about our use of your personal data
 * The right to review and access your personal data
 * The right to rectify (correct, update or modify) the personal data we hold
   about you
 * The right to erase (delete), de-identify, or anonymize your personal data
 * The right to restrict our use of your personal data
 * The right to object to our use of, or certain types of disclosures of, your
   personal data
 * The right to receive personal data you have provided to us in a structured,
   machine-readable format that allows you to transmit the data to another
   controller.
 * The right to withdraw any consent you have given us (which will not affect
   the lawfulness of processing based on consent before the withdrawal).
 * The right to lodge a complaint with a supervisory authority. If you work or
   reside in a country that is a member of the European Union or that is in the
   EEA, you may find the contact details for your appropriate data protection
   authority on the following website. If you are a resident of the United
   Kingdom you may contact the UK supervisory authority, the Information
   Commissioner’s Office.
 * The right to not be subject to automated decision-making, GDPR Article 22(1)
   and (4) do not take place in connection with your personal data.

If you would like to exercise any of these rights, please submit a request
through the Privacy Request Form. If you are in the U.S., you may also call us
toll-free at +1-408-329-1540. When JFrog is acting as a “data processor,” you
will need to contact the data controller (the JFrog Customer) under the
applicable data protection laws (usually this is the JFrog Customer). Only you,
or someone legally authorized to act on your behalf (including an authorized
agent) may make a verifiable request related to your personal data using the
method described above. We may refuse to act on requests in certain cases, such
as if the request impacts our legal obligations or might infringe on someone
else’s privacy rights.

Before responding to a request for information about your personal data, we may
need to verify your identity. The information we ask to verify may depend on
your relationship with us. Please note we may be permitted by applicable laws to
retain some of your personal data to satisfy our business needs.

We do not sell personal data to third parties in exchange for money. However, we
engage in routine practices with cookies (as described in the above Cookies and
Tracking Technologies section) involving third parties that could be considered
a “sale” or “share” under certain U.S. state laws. You may opt out of cookies
by: (1) Submitting an opt out webform at: https://preferences.jfrog.com/ and (2)
clicking on the “Do Not Sell My Personal Information” link in the cookie banner
or “Cookie Settings” link in our footer, move the toggle switch to disabled,
then click the “Confirm My Choices” button. You need to complete this step on
each of our Sites from each browser and on each device that you use. These steps
are necessary to place a first party cookie signaling that you have opted out on
each browser and each device you use. If you block cookies, we will not be able
to comply with your Do Not Sell or Share My Personal Information request for
device data that we automatically collect and disclose to third parties using
cookies. If you clear cookies in your browser, you will need to follow step 2
above again. We will not discriminate against you, in any manner prohibited by
applicable law, for exercising these rights.

You may opt out of receiving direct marketing communications from us by using
the unsubscribe link within the email, updating your preferences in the JFrog
Subscription Center, or by contacting us as provided in the Contact Us section
below. You may not be able to opt out of receiving certain communications that
are integral to the operation and use of our Services.

 


9. UPDATES TO THIS PRIVACY NOTICE

JFrog may change this Privacy Notice from time to time by posting an updated
version on our Sites with a date indicating when it was last updated. We
recommend checking back periodically for updates. When required under applicable
law, we will post a notice on our Site. If you continue to use our Sites and
Services after a revision takes effect, we consider that you have read and
understand the Privacy Notice updates.

 


10. CHILDREN’S PRIVACY

Our Sites and Services are not directed to children under the age of 16 and we
do not knowingly collect online personal data directly from children. We do not
knowingly sell or share any personal data of minors under the age of 16. If you
are a parent or guardian of a child and believe that the child has disclosed
online personal data to us, please contact us at privacy@jfrog.com.

 


11. CONTACT US

If you have any comments, complaints or questions regarding our data practices
or this Notice, please contact our Privacy Office and DPO by email at
privacy@jfrog.com. When you contact us, please indicate the country and/or state
you reside.

JFrog, Attn: Privacy Office/DPO – Legal, 270 E. Caribbean Drive, Sunnyvale, CA
94089 or

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