www.monitronics.com Open in urlscan Pro
20.40.202.9  Public Scan

Submitted URL: http://www.hometouchsecurity.org/
Effective URL: https://www.monitronics.com/
Submission: On June 01 via api from US — Scanned from DE

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Text Content

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PROFESSIONAL
PROTECTION FOR
YOUR BUSINESS

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SELECT SECURITY HAS JOINED


MONITRONICS

QUESTIONS?

Visit our FAQ page →

What makes Monitronics the most trusted name in professional security services?

For more than 25 years, Monitronics® International has been providing
professionally monitored security and life safety systems. We’re passionate
about safeguarding your company’s assets, properties, and employees. We leverage
intelligent technology, smart automation, and unmatched professional monitoring.
Plus, we can also keep you and your family safe at with our residential
division, Brinks Home™.


RECOGNIZED
EXPERTS IN:

SECURITY

Our company is designed and built around protecting yours – we offer security
solutions from small, single location operations to multi-location, enterprise
facilities.

ACCESS CONTROL

Manage exterior and interior locks with keyless entry. Control access settings
and privileges remotely through your system’s dashboard and integrate it with
your security system and video surveillance.

FIRE ALARMS

Our fire detection services provide an early notification when fire breaks out,
giving you and firefighters more time to prevent damage.

VIDEO SURVEILLANCE SYSTEMS

Our suite of managed services and state of the art technology can transform your
video surveillance cameras into an additional arm of your security system.

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HOW CAN WE HELP?

Have questions? We're happy to help by answering any questions you may have.

Call 877.877.0345


SMARTER
BUSINESS
SECURITY

PROFESSIONAL
INSTALLATION

Not only will we assist you in choosing the optimum system to protect your
business, but we’ll professionally install it to ensure you’re completely
covered.

CUSTOMIZED
COMMERCIAL SOLUTIONS

Our systems are not one size fits all. We specialize in creating systems that
fit your unique needs, regardless of your size.

UNMATCHED
24/7 MONITORING

We strive to provide unmatched professional monitoring coupled with our
cutting-edge products. Our U.S.-based alarm response experts are trained to
quickly assess, resolve alarms, and dispatch any necessary first responders.

Call 877.877.0345


WHAT IS 3G?

3G technology allows wireless devices to connect to the internet. Cellular
carriers have developed LTE - a stronger, more reliable technology. As a result,
3G technology will be phased out in 2022.

Some older Monitronics security systems have 3G connectivity. Monitronics is
upgrading these systems to the latest LTE technology at no cost. Speak to a
Monitronics expert to learn more.

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FREQUENTLY ASKED QUESTIONS

 * What is 3G?
   
   3G is the third generation of wireless mobile telecommunications technology.
   It is used to transmit data digitally.

 * Why is 3G important to my alarm system?
   
   Your security system has a built-in 3G cellular backup to make sure you are
   always connected to our Alarm Response Center.

 * Why is 3G technology sunsetting?
   
   The cellular carriers (AT&T, Verizon, T-Mobile, etc.) have developed LTE - a
   stronger, more reliable cellular technology. The cellular carriers have
   announced they are sunsetting the 3G technology in 2022 in favor of the
   improved LTE technology.
   
   

 * I received a communication that I need to update to LTE – what do I need to
   do?
   
   Follow the instructions in the communication you received to schedule your
   LTE update. It is critical you schedule your system update immediately to
   ensure you stay protected.

 * How much does the update cost?
   
   There is no cost to you. Monitronics® will replace the cellular chip
   technology and install your update completely free of charge.

 * What happens if I do not update my system?
   
   When the 3G cellular technology sunsets, your system will no longer
   communicate with our Alarm Response Center. Without that connection, we will
   not be able to assist you if there is an emergency at your home or business.

 * When will my system lose service?
   
   Cellular providers are sunsetting the 3G technology in 2022. Schedule your
   update immediately and avoid losing connection to the Alarm Response Center.

HIKVISION Vulnerability

HIKVISION has issued a bulletin regarding a vulnerability in certain HIKVISION
equipment including DVRs, NVRs, and certain edge devices. This vulnerability
could potentially allow unathorized access into network where these devices
reside. Additional information can be found here.

If you have questions regarding your HIKVISION equipment or require assistance
with this issue, please call our Service Coordination team at 877-877-0345,
option 3-1.


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SCHEDULE A CALL

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time for you.



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time for you.

Availability
Call Date
Call time All times are in CST
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Last Name
Phone Number
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