support.mdhearingaid.com Open in urlscan Pro
104.16.53.111  Public Scan

Form analysis
1 forms found in the DOM

POST /requests/656557/satisfaction/hO0rUWge33yDyhvu14zeNwI1T

<form action="/requests/656557/satisfaction/hO0rUWge33yDyhvu14zeNwI1T" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="8kIvd/DN3F9ii+D7xsQr9t8QgIkyAg+rEceQhLFyQP5URfmSk8OPnCs4ji87/S6QpLR07mpfD0kGech7RJEuZQ==">
  <input name="token" type="hidden" value="hO0rUWge33yDyhvu14zeNwI1T">
  <input value="16" type="hidden" name="ticket[satisfaction_score]" id="ticket_satisfaction_score">
  <label for="ticket_satisfaction_rating">How would you rate the support you received?</label>
  <div id="satisfaction-rating-buttons">
    <input id="satisfaction_rating_good" name="satisfaction_rating" type="radio" value="good">
    <label for="satisfaction_rating_good">
      <button type="button" class="btn rating good">
        <span class="icon"></span>
        <span class="long"> Good, I'm satisfied </span>
        <span class="short"> Good </span>
      </button>
    </label>
    <input id="satisfaction_rating_poor" name="satisfaction_rating" type="radio" value="poor">
    <label for="satisfaction_rating_poor">
      <button type="button" class="btn rating poor">
        <span class="icon"></span>
        <span class="long"> Bad, I'm unsatisfied </span>
        <span class="short"> Bad </span>
      </button>
    </label>
  </div>
  <div style="display: none;">
    <label for="ticket_satisfaction_reason_code">What is the main reason you are unsatisfied?</label>
    <select name="ticket[satisfaction_reason_code]" id="ticket_satisfaction_reason_code">
      <option selected="selected" disabled="disabled" value="0"></option>
      <option value="6">The issue was not resolved</option>
      <option value="7">The agent's knowledge is unsatisfactory</option>
      <option value="8">The agent's attitude is unsatisfactory</option>
      <option value="5">The issue took too long to resolve</option>
      <option value="100">Some other reason</option>
    </select>
  </div>
  <label for="ticket_satisfaction_comment">Add a comment about the quality of support you received (optional):</label>
  <textarea rows="6" name="ticket[satisfaction_comment]" id="ticket_satisfaction_comment"></textarea>
  <div id="rating-form-actions">
    <button name="button" type="submit" class="btn btn-primary submit">Update</button>
  </div>
</form>

Text Content

Your rating has been saved. You can still change your rating, or add a comment,
and then click update.


YOUR CONTACT (CASE#: 06423319) HAS BEEN
RECEIVED.[REF:_00D80CIJR._5008A2C1699:REF] (#656557)

Michelle Regel
Assigned agent
How would you rate the support you received?
Good, I'm satisfied Good Bad, I'm unsatisfied Bad
What is the main reason you are unsatisfied? The issue was not resolved The
agent's knowledge is unsatisfactory The agent's attitude is unsatisfactory The
issue took too long to resolve Some other reason
Add a comment about the quality of support you received (optional):
Update
Case auto reply
May 16, 2023 at 11:08












We have received your submission and will make every effort to respond in the
most timely manner possible.




Replies to this message are not monitored, but if your need is urgent our U.S.
Consumer Care department may be reached at 1-877-266-2472 Monday through Friday,
between 9am and 5:00pm CT. Our Canadian Consumer Care department may be reached
at 1-800-461-4556 Monday through Friday, between 9am and 5:00pm CT.




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Conagra Brands * Chicago, IL 60654