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Text Content

Why Toonimo
Products


TOONIMO PRODUCTS

 * Walkthroughs
 * Surveys
 * IVR
 * Accessibility Widget
 * Analytics & Insights
 * RPA
 * Chatbot
 * Knowledge Base
 * Desktop Application Support
 * Mobile Native App Support

FEATURES

 * Product Features
 * Editor
 * Testing & Optimization
 * Reporting
 * Management
 * Setup
 * Managed Service
 * Supported Platforms

Solutions


HCM

 * Workday®
 * Sap Success Factors®
 * Oracle Cloud HCM®

CRM

 * Salesforce®
 * Microsoft Dynamics®
 * Oracle CX Cloud®
 * ServiceNow®

ERP

 * SAP S4/HANA®
 * Infor®
 * Oracle Cloud ERP®
 * NetSuite®
 * Sage®

OTHERS

 * SAP Concur®
 * SAP Ariba®
 * Deltek®
 * Sharepoint®
 * Kronos®
 * Coupa®
 * Pega®

FOR CUSTOMER FACING

 * Financial Services
 * Telecommunications
 * Insurance
 * Utility Providers

FOR PUBLIC SECTOR

 * CentralSquare
 * EnerGov
 * OpenGov

Live Demos

 * For Customer Support – Form Fill
 * Personalized Bill Overview

Pricing
Company

 * About Us
 * Resources
 * Our Blog
 * Partners
 * Media
 * FAQ
 * Careers
 * Contact Us

Login
Request A Demo

Why Toonimo
Products


TOONIMO PRODUCTS

 * Walkthroughs
 * Surveys
 * IVR
 * Accessibility Widget
 * Analytics & Insights
 * RPA
 * Chatbot
 * Knowledge Base
 * Desktop Application Support
 * Mobile Native App Support

FEATURES

 * Product Features
 * Editor
 * Testing & Optimization
 * Reporting
 * Management
 * Setup
 * Managed Service
 * Supported Platforms

Solutions


HCM

 * Workday®
 * Sap Success Factors®
 * Oracle Cloud HCM®

CRM

 * Salesforce®
 * Microsoft Dynamics®
 * Oracle CX Cloud®
 * ServiceNow®

ERP

 * SAP S4/HANA®
 * Infor®
 * Oracle Cloud ERP®
 * NetSuite®
 * Sage®

OTHERS

 * SAP Concur®
 * SAP Ariba®
 * Deltek®
 * Sharepoint®
 * Kronos®
 * Coupa®
 * Pega®

FOR CUSTOMER FACING

 * Financial Services
 * Telecommunications
 * Insurance
 * Utility Providers

FOR PUBLIC SECTOR

 * CentralSquare
 * EnerGov
 * OpenGov

Live Demos

 * For Customer Support – Form Fill
 * Personalized Bill Overview

Pricing
Company

 * About Us
 * Resources
 * Our Blog
 * Partners
 * Media
 * FAQ
 * Careers
 * Contact Us

Login
Request A Demo



DIGITAL ADOPTION,
AMPLIFIED BY AI

Personalized step-by-step interactive guidance using patented voice,
text-bubbles and visual cues to achieve the ultimate self-service experience
across all channels.

Try It Here


TRUSTED BY




TOONIMO BENEFITS



SIMPLIFY USER TRAINING &
ONBOARDING PROCESSES

Drive increased training and adoption across all digital channels with
interactive audio-visual and text bubble walkthroughs

REDUCE TRAINING &
ONBOARDING COSTS

Deliver an intuitive self-service experience and reduce onboarding times with
increased efficiency

INCREASE SALES &
CONVERSIONS

Guide your website visitors to actionable conversions with an in-store service
oriented approach

Time to onboard
54%
Live Training Requests
31%
User Adoption
47%
Live Training Hours
55%
User satisfaction rating
93%
Time to onboard
48%
Live Training Requests
22%
User Adoption
59%
User satisfaction rating
89%
Live Training Hours
49%
Time to onboard
44%
Live Training Requests
17%
User Adoption
53%
User satisfaction rating
83%
Live Training Hours
42%
Time to onboard
51%
Live Training Requests
21%
User Adoption
64%
User satisfaction rating
94%
Live Training Hours
55%
Time to onboard
46%
Live Training Requests
26%
User Adoption
57%
User satisfaction rating
87%
Live Training Hours
38%
Time to onboard
58%
Live Training Requests
21%
User Adoption
69%
User satisfaction rating
89%
Live Training Hours
44%
Time to onboard
54%
Live Training Requests
31%
User Adoption
47%
Live Training Hours
55%
User satisfaction rating
93%
Time to onboard
48%
Live Training Requests
22%
User Adoption
59%
User satisfaction rating
89%
Live Training Hours
49%
Time to onboard
44%
Live Training Requests
17%
User Adoption
53%
User satisfaction rating
83%
Live Training Hours
42%
Time to onboard
51%
Live Training Requests
21%
User Adoption
64%
User satisfaction rating
94%
Live Training Hours
55%
Time to onboard
46%
Live Training Requests
26%
User Adoption
57%
User satisfaction rating
87%
Live Training Hours
38%
Time to onboard
58%
Live Training Requests
21%
User Adoption
69%
User satisfaction rating
89%
Live Training Hours
44%
Time to onboard
54%
Live Training Requests
31%
User Adoption
47%
Live Training Hours
55%
User satisfaction rating
93%
Time to onboard
48%
Live Training Requests
22%
User Adoption
59%
User satisfaction rating
89%
Live Training Hours
49%


TOONIMO PRODUCTS


 * Walkthroughs
 * Surveys
 * IVR
 * Accessibility
   Widget
 * Analytics &
   Insights
 * RPA
 * Chat/Voice
   bots
 * Knowledge
   Base


WALKTHROUGHS

Take the user on a step-by-step journey. This method not only guides the user by
telling them what to do but will wait until the user completes that specific
task in order to continue to the next step. Step-by-step guidance is great when
training or onboarding and keeps the user interacting with the page. Toonimo
wants the user not only to have a great experience but also to walk away with
the knowledge on how to use the platform. Interactions in each walkthrough can
consist of :

 * Text bubbles
 * Patented Audio-visual guidance. (real-time voice guidance, animated
   coachmarks)
   

Try It Live



SURVEYS

Toonimo’s Surveys feature enables clients to collect feedback from end-users.
Surveys can be served according to segmentation rules or be added at any step in
a walkthrough. The Survey Analytics dashboard provides insights to the client to
complete the feedback loop for further optimization.  


 * Multiple Choice - Users can select a single response from a list of provided
   responses
 * NPS - Users can provide a numerical rating on a scale as a response
   

 *  Free Text - Users can type in a custom response
   

Try It Live



IVR

Toonimo’s Interactive Voice Response (IVR) allows enterprises to create
multilingual flows within automated phone system technologies, including
conversational (bi-directional voice) state of the art abilities, voice directed
surveys, automated KYC verifications and more.


Try It Live



ACCESSIBILITY WIDGET

Toonimo’s accessibility widget was created to allow everyone the best experience
possible.

The accessibility widget that automates accessibility issues fixes in web
platforms.

We are very proud of it and the ease of use it provides to individuals with
disabilities.

This product will enable consumer-facing websites or portals and apps used for
internal employee training needs (patent pending) to automatically fix ADA
compliance issues.

Toonimo’s accessibility widget adds these compliances: WCAG 2.1, ADA Title III,
Section 508, ACA, EAA/EN301549.


Try It Live



ANALYTICS & INSIGHTS

Toonimo provides clients with a full enterprise data analytics suite that is
designed to understand the overall impact and usage of each Toonimo product. 
These data services were built with the intention to be customizable to a
business’s goals and insightful to how the end-user interacts with a company’s
online resources. Toonimo built these reporting tools while setting a default of
not using or processing any PII.

Toonimo Insights was built to measure user behavior outside of a walkthrough.
Understanding how users interact with each page allows Toonimo to quickly
identify any challenge areas that will require additional layers of help. These
findings can be applied to how each guidance is being built.



Try It Live



RPA

Toonimo RPA (Robotic Process Automation) is a widely used Toonimo product that
allows clients to automate business processes to save time and effort on
redundant tasks.  

Examples Includes:


 * Fill out forms or input fields automatically
 * Complete repetitive tasks without any interaction
 * Auto click, Typing, Select, Scroll, Show/Hide of elements
 * Navigation and a lot more!
   

Try It Live



VOICE & CHAT BOTS

Toonimo’s conversational interfaces allow users & employees to become
self-sufficient using contextual machine learning based algorithms.

 * Chatbot - Simulates a conversation with an agent that can integrate into your
   backend systems’ APIs, serve Toonimo related contents, use Toonimo’s RPA and
   more.
 * Patented Voicebot - a Siri™ like bi-directional conversational approach to
   assist users throughout complex portals and applications that uses all of the
   chatbot abilities and adds the human touch which gives you the ultimate
   conversational user experience.
   

Try It Live



KNOWLEDGE BASE

Toonimo’s robust knowledge base provides an organized library of content fully
accessible in any language. Users can browse and search for the walkthroughs
they need to fulfill tasks and self-serve.

Curriculums can be triggered inside the knowledge base to kickstart any
orientation or onboarding process or a simple task completion experience.
Toonimo can import documentation from any existing LMS in order to create a
centralized area for all L&D (Learning & Development) needs. This content can be
in the form of PDF’s, Articles, Videos and Web Links. Toonimo provides reporting
on how users interact with the Knowledge Base to maximize the delivery of which
content to include by providing both positive and negative keywords your users
searched for.


Try It Live

Walkthroughs

Surveys

IVR

Analytics &
Insights

RPA

Chat/Voice
bots

Knowledge
Base

Accessibility
Widget

Desktop
Application
Support

Mobile Native
App Support


WALKTHROUGHS

Take the user on a step-by-step journey. This method not only guides the user by
telling them what to do but will wait until the user completes that specific
task in order to continue to the next step. Step-by-step guidance is great when
training or onboarding and keeps the user interacting with the page. Toonimo
wants the user not only to have a great experience but also to walk away with
the knowledge on how to use the platform. Interactions in each walkthrough can
consist of:

 * Text bubbles
 * Patented audio-visual guidance (real-time voice guidance, animated
   coachmarks)
   

Try It Live


SURVEYS

Toonimo’s Surveys feature enables clients to collect feedback from end-users.
Surveys can be served according to segmentation rules or be added at any step in
a walkthrough. The Survey Analytics dashboard provides insights to the client to
complete the feedback loop for further optimization.  


 * Multiple Choice - Users can select a single response from a list of provided
   responses
 * NPS - Users can provide a numerical rating on a scale as a response
 * Free Text - Users can type in a custom response
   

Try It Live


IVR

Toonimo’s Interactive Voice Response (IVR) allows enterprises to create
multilingual flows within automated phone system technologies, including
conversational (bi-directional voice) state of the art abilities, voice directed
surveys, automated KYC verifications and more.


Try It Live


ANALYTICS & INSIGHTS

Try It Live

Toonimo provides clients with a full enterprise data analytics suite that is
designed to understand the overall impact and usage of each Toonimo product. 
These data services were built with the intention to be customizable to a
business’s goals and insightful to how the end-user interacts with a company’s
online resources. Toonimo built these reporting tools while setting a default of
not using or processing any PII.

Toonimo Insights was built to measure user behavior outside of a walkthrough.
Understanding how users interact with each page allows Toonimo to quickly
identify any challenge areas that will require additional layers of help. These
findings can be applied to how each guidance is being built.




RPA

Toonimo RPA (Robotic Process Automation) is a widely used Toonimo product that
allows clients to automate business processes to save time and effort on
redundant tasks.  

Examples Include:


 * Fill out forms or input fields automatically
 * Complete repetitive tasks without any interaction
 * Auto click, Typing, Select, Scroll, Show/Hide of elements
 * Navigation and a lot more!
   

Try It Live


CHAT & VOICEBOTS

Toonimo’s conversational interfaces allow users & employees to become
self-sufficient using contextual machine learning based algorithms.

 * Chatbot - Simulates a conversation with an agent that can integrate into your
   backend systems’ APIs, serve Toonimo related contents, use Toonimo’s RPA and
   more.
 * Patented Voicebot - a Siri™ like bi-directional conversational approach to
   assist users throughout complex portals and applications that uses all of the
   chatbot abilities and adds the human touch which gives you the ultimate
   conversational user experience.
   

Try It Live


KNOWLEDGE BASE

Toonimo’s robust Knowledge Base provides an organized library of content fully
accessible in any language. Users can browse and search for the walkthroughs
they need to fulfill tasks and self-serve.

Curriculums can be triggered inside the Knowledge Base to kickstart any
orientation, onboarding process, or even just a simple task completion
experience. Toonimo can import documentation from any existing LMS in order to
create a centralized area for all L&D (Learning & Development) needs. This
content can be in the form of PDFs, articles, videos and web links. Toonimo
provides reporting on how users interact with the Knowledge Base to maximize the
delivery of the most relevant content by providing both positive and negative
keywords your users searched for.


Try It Live


ACCESSIBILITY WIDGET

Toonimo’s accessibility widget was created for everyone to enjoy the best
experience possible.

This product enables consumer-facing websites, portals or apps used for internal
employee training needs (patent pending) to automatically fix ADA compliance
issues, and we are very proud of the ease of use it provides to individuals with
disabilities.

Toonimo’s accessibility widget adds these compliances:

 * WCAG 2.1
 * ADA Title III
 * Section 508
 * ACA
 * EAA/EN301549

This is some text inside of a div block.


DESKTOP APPLICATION SUPPORT

Benefit your users inside all Win32 based applications to maximize the usage
potential for your internal application needs.


MOBILE NATIVE APP SUPPORT

Toonimo is a fully responsive platform on all mobile devices including iOS and
Android phones for mobile web.  For Mobile Native apps both Android and iOS are
supported to ensure that brands can guide any users via their native
application.


SAMPLE INTERNAL APPLICATIONS





DEMO EXAMPLES


Previous

BILL EXPLANATION DEMO

Bill explanation demo for telco' customers

USER ONBOARDING DEMO

Audio and Text Bubble demo for onboarding a new user

SAAS ONBOARDING DEMO

Demo for onboarding a new user on your SaaS platform

FORM FILL DEMO

Demo for helping users get an insurance quote

SALESFORCE TRAINING DEMO

Audio-visual demo for Salesforce training

MICROSOFT DYNAMICS 365 DEMO

Demo for Microsoft Dynamics 365 with audio-visual walkthroughs

BILL EXPLANATION DEMO

Bill explanation demo for telco' customers

USER ONBOARDING DEMO

Audio and Text Bubble demo for onboarding a new user

SAAS ONBOARDING DEMO

Demo for onboarding a new user on your SaaS platform

FORM FILL DEMO

Demo for helping users get an insurance quote

SALESFORCE TRAINING DEMO

Audio-visual demo for Salesforce training

MICROSOFT DYNAMICS 365 DEMO

Demo for Microsoft Dynamics 365 with audio-visual walkthroughs

BILL EXPLANATION DEMO

Bill explanation demo for telco' customers

USER ONBOARDING DEMO

Audio and Text Bubble demo for onboarding a new user

SAAS ONBOARDING DEMO

Demo for onboarding a new user on your SaaS platform

Next


INTEGRATIONS


LMS
Analytics
Helpdesk
CRM
HCM
ERP
SSO
 * 
 * 
 * 
 * 
 * 

 * 
 * 
 * 
 * 

 * 
 * 
 * 

 * 
 * 
 * 

 * 
 * 
 * 

 * 
 * 
 * 

 * 
 * 
 * 


TESTIMONIALS


Previous

"Toonimo’s outstanding professional services managers have been instrumental in
streamlining our ability to implement Toonimo on our in-house IIP investor tool.
Response times have been quick, efficient and have allowed our team to spend
time on other important tasks. Custom feature requests have given our first time
users a true onboarding experience with custom modals that personalize their
ability to pick and choose what type of walkthrough content they want to engage
with.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Northern Trust
 * 

“Toonimo explains Telus' online bill with a real human voice and interactive
visual cues. While explaining the bill itself, thus reducing the support cost. ”

 * MANDIE ALLIETTA,
   
   VICE PRESIDENT C&IS DIGITAL
   
   TELUS
 * 

"Toonimo is guiding the users in receiving government benefits when it comes to
subsidized cell phones. Making sure the experience is quick and easy to
complete.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Q-Link Wireless
 * 

"Toonimo guides the users within a certain area in the funnel to make sure they
are able to sign up correctly. While explaining the page itself, thus increasing
the conversions rate and customer loyalty.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Orange
 * 

“Using human voice and live graphics, Toonimo has made our online self-service
much more intuitive and simple while reducing our support load. We’re very
pleased with the results of our partnership. ”

 * MANDIE ALLIETTA,
   
   VICE PRESIDENT C&IS DIGITAL
   
   GROUPON
 * 

"Toonimo’s outstanding professional services managers have been instrumental in
streamlining our ability to implement Toonimo on our in-house IIP investor tool.
Response times have been quick, efficient and have allowed our team to spend
time on other important tasks. Custom feature requests have given our first time
users a true onboarding experience with custom modals that personalize their
ability to pick and choose what type of walkthrough content they want to engage
with.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Northern Trust
 * 

“Toonimo explains Telus' online bill with a real human voice and interactive
visual cues. While explaining the bill itself, thus reducing the support cost. ”

 * MANDIE ALLIETTA,
   
   VICE PRESIDENT C&IS DIGITAL
   
   TELUS
 * 

"Toonimo is guiding the users in receiving government benefits when it comes to
subsidized cell phones. Making sure the experience is quick and easy to
complete.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Q-Link Wireless
 * 

"Toonimo guides the users within a certain area in the funnel to make sure they
are able to sign up correctly. While explaining the page itself, thus increasing
the conversions rate and customer loyalty.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Orange
 * 

“Using human voice and live graphics, Toonimo has made our online self-service
much more intuitive and simple while reducing our support load. We’re very
pleased with the results of our partnership. ”

 * MANDIE ALLIETTA,
   
   VICE PRESIDENT C&IS DIGITAL
   
   GROUPON
 * 

"Toonimo’s outstanding professional services managers have been instrumental in
streamlining our ability to implement Toonimo on our in-house IIP investor tool.
Response times have been quick, efficient and have allowed our team to spend
time on other important tasks. Custom feature requests have given our first time
users a true onboarding experience with custom modals that personalize their
ability to pick and choose what type of walkthrough content they want to engage
with.”

 * AMY MILLER,
   
   VICE PRESIDENT C&IS DIGITAL
   
   Northern Trust
 * 

Next


MAKE YOUR USERS HAPPY!


Try It Here

234 Fifth Ave
New York, NY 10001
USA

Onest Okachimachi CY Bldg. 3F, 5-15-14 Ueno, Taito-ku,
Tokyo 110-0005
Japan

7 Hashalom Rd
‍Tel Aviv, 6789208
Israel

Email us at:info@toonimo.com
Lets Start

BENEFITS

 * Accelerate Employee Training
 * Customer Support Reduction
 * User Onboarding
 * Change Management
 * Conversion Improvement

SOLUTIONS

 * Salesforce
 * Microsoft Dynamics
 * Workday
 * SAP
 * Infor
 * Sharepoint
 * Oracle CRM
 * Moodle
 * Other Applications

FEATURES

 * Product Features
 * Editor
 * Testing & Optimization
 * Reporting
 * Management
 * Setup
 * Toonimo's Service

INDUSTRIES

Public Sector Organizations
Healthcare
Travel & Hospitality
Software Providers
Education
Telecommunications
Utility Providers
Ecommerce & Retail
Insurance
Financial Services

DEMOS

 * Form Fill
 * Statement Overview

COMPANY

 * About
 * Partners
 * Careers
 * FAQ
 * Contact Us

RESOURCES

 * Our Blog
 * Case Studies
 * Demos
 * Guides

NEWSLETTER

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
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 * 
 * 
 * 

Copyright ©2023 Toonimo

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