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Submitted URL: http://www.medallia.com/
Effective URL: https://www.medallia.com/
Submission: On January 16 via api from IN — Scanned from DE
Effective URL: https://www.medallia.com/
Submission: On January 16 via api from IN — Scanned from DE
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Search goes here * PRODUCTS * Overview * Complete & Modern Listening * Action-Oriented Analytics * Act, Learn, & Transform * Integrations * Security * Customer Experience * Employee Experience * Digital Experience * Contact Center * Market Research * All Products * SOLUTIONS * CX Professionals * HR Professionals * Digital Professionals * Account Management * Location-Based Operations * Research & Insights * Automotive * Energy & Utilities * Financial Services * Government * Healthcare * Insurance * Life Sciences * Manufacturing * Nonprofit * Restaurants & Food Service * Retail * Technology & Services * Telecommunications & Media * Travel & Hospitality * CUSTOMERS * RESOURCES * Event Calendar * EXP Now * Experts on Demand * Blog * Resource Library * Case Studies * Training & Certification * Customer Knowledge Center * COMPANY * About Medallia * Leadership * Diversity * Giving Back * Services * Partners * Careers * Medallia × Pip Hare * Newsroom * Contact Us Request a Demo English (US) * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * PRODUCTS MEDALLIA EXPERIENCE CLOUD Turn signals into action with the #1 Experience Platform Learn More * All Products ➤ CORE PLATFORM * Complete & Modern Listening * Action-Oriented Analytics * Act, Learn, & Transform * Integrations * Security EXPERIENCES * Customer Experience * Employee Experience * Digital Experience * Contact Center * Market Research * Solutions SOLUTIONS Jumpstart and supercharge your experience programs with apps, components, and integrations Medallia Xchange Out-of-the-box industry solutions deployed in days Medallia Go ROLES * CX Professionals * HR Professionals * Digital Professionals * Account Management * Location-Based Operations * Research & Insights INDUSTRIES * Automotive * Energy & Utilities * Financial Services * Government * Healthcare * Higher Education * Insurance * Life Sciences * Manufacturing * Nonprofit * Restaurants & Food Service * Retail * Technology & Services * Telecommunications & Media * Travel & Hospitality * Customers * Resources EXP NOW Medallia's On-Demand TV Network Watch Now EVENTS AND WEBINARS * Event Calendar * Mastercast * Experts on Demand RESOURCES * Blog * Resource Library * Case Studies * Training & Certification * Customer Knowledge Center * Company COMPANY Creating a culture that values every person and every experience. Our Values * About Medallia * Leadership * Diversity * Giving Back * Services * Partners * Careers * Global Impact * Corporate Sponsorships * Newsroom * Contact Us Request a Demo EN * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * 한국어 THE #1 ENTERPRISE EXPERIENCE PLATFORM FOR MISSION-CRITICAL INSIGHTS AND ACTION. Request a Demo Watch Video MEDALLIA LAUNCHES EXP NOW Always-on, always-relevant. Medallia's On-Demand TV Network. Watch Now MEDALLIA NAMED A LEADER IN THE FORRESTER WAVE™: PEOPLE-ORIENTED TEXT ANALYTICS PLATFORMS, Q2 2022 Learn why report calls Medallia ‘a top choice for omnichannel data text analytics solutions' Get Report MEDALLIA’S 2022 GLOBAL IMPACT REPORT Learn about our ESG commitments to our customers, employees, and communities. Learn More THE BEST BRANDS IN THE WORLD USE MEDALLIA. Since partnering with Medallia...we've driven $2 billion in additional payment volume. See How Customer service has seen a 93% increase in case efficiency, which helps increase resolution rates. See How Using Medallia....we now have a 95% accuracy in detractor predictions. See How When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. See how Since partnering with Medallia...we've driven $2 billion in additional payment volume. See How Customer service has seen a 93% increase in case efficiency, which helps increase resolution rates. See How Using Medallia....we now have a 95% accuracy in detractor predictions. See How When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. See how Since partnering with Medallia...we've driven $2 billion in additional payment volume. See How All Customer Stories More signals. One customer truth. Get a rich 360 degree view of customers with social media, transcripts, speech analytics, ticketing systems, and digital behavior which is now mission critical. Learn More AI sees what you’d otherwise miss. Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior. Learn More Mobilize employees in the moment. Not after. Influence experiences as they happen. Get insights to the right people in your organization in real time. IBM Case Study INTEGRATIONS THAT TAP INTO THE TOOLS YOUR TEAMS USE EVERYDAY. Unlock flexibility with out of the box integrations for common systems and powerful, robust APIs and ETLs to harness all your data, work how you want, take action, and transform experiences. See Integrations LEADER IN PEOPLE-ORIENTED TEXT ANALYTICS Medallia Named a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022 LEADER IN JOURNEY ORCHESTRATION PLATFORMS Thunderhead Named a Leader in The Forrester Wave™: Journey Orchestration Platforms, Q2 2022 READY TO GET STARTED? Get a demo English (US) * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * 한국어 EXPERIENCE 101 * Experience 101 Hub * Net Promoter Score * Voice of the Customer * CEM Software * Customer Experience Management * Customer Retention PLATFORM * Text Analytics * Admin Suite * Ask Now * Integration Layer * Mobile * Pricing COMPANY * About Medallia * Customers * Services * Events & Virtual Experiences * Newsroom * Contact Us RESOURCES * Developer Portal * Documentation * Blog * Medallia Leadership Team * Partners * Data Protection * Careers Copyright © 2022. Medallia Inc. All rights reserved. Terms of Use Privacy Policy Security © Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. 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