lp.retail-week.com Open in urlscan Pro
104.17.71.206  Public Scan

Submitted URL: http://e.retail-week.com/NjQyLUZKSy03MDcAAAGSucoKi_T8nxDeyFlwQIZEkgcm-8Ego7cYMbiTsaaI8TzrM8BgGeJrXEQVAJsXHJM4teH-RT0=
Effective URL: https://lp.retail-week.com/CONG_World-Retail-Congress_2024_WRC_2024_Deloitte_Winning_With_Customers_Report_WRC_External.htm...
Submission: On April 26 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

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            <p style="text-align: justify;">This Event is a service provided to you by Retail Week and World Retail Congress and is sponsored by the partners associated with this event. When registering to the event, we will pass your details to
              these partners, who may contact you about their products and services.<br><br>Retail Week and World Retail Congress may use your contact data to keep you informed of their products and services by email or by phone. You can opt out from
              marketing communications at any time by clicking the unsubscribe link in such email or by sending an email to&nbsp;<a href="mailto:dataprivacy@wrbm.com">dataprivacy@wrbm.com</a>.<br><br> More information on our processing can be found
              in our<span>&nbsp;</span><a href="https://www.william-reed.com/William-Reed-Group-Privacy-Notice/">Privacy Notice</a>.<br><br>By submitting this form, you acknowledge that you have read and understand
              our<span>&nbsp;</span><a href="https://www.william-reed.com/William-Reed-Group-Privacy-Notice/">Privacy Notice</a>.</p>
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RETAIL REIMAGINED

Creating Luxury Customer Experiences Using Data-driven Insights

This years report from Deloitte and World Retail Congress explore one of the
five themes for the 2024 Congress 'Winning with Customers'.


In luxury retail, customer experience has always been paramount. But it’s likely
no longer enough to serve your clients a flute of champagne as they search for
this season’s pièce de résistance. The bar has been raised. In the past year,
digitalization has surged within the luxury retail sector, propelling brands
toward new horizons beyond what we’ve seen before. We’re entering an era defined
by immersive digital experiences. From personalized virtual styling to
AI-augmented chatbots and beyond, the possibilities that generative AI (GenAI)
poses are futuristic. However, many luxury retailers—and consumers—have yet to
embrace this transformative shift.

There are ethical, social, and data security considerations at play, demanding
the attention of leading maisons. So, is GenAI here to stay, or is it just a
passing trend? How can retailers embrace this technology while managing the
associated risk? How are leading fashion houses leveraging GenAI to deliver
winning customer experiences? How can data analytics and GenAI converge to help
retailers deliver these experiences successfully and responsibly? 


Fill out the form to download the report and find out more now.









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