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* Support Ticket * Back to Amuza site Select Page * Support Ticket * Back to Amuza site WELCOME TO AMUZA SUPPORT Search for: KNOWLEDGE BASE SOLUTIONS By Product * HTEC-ECD * ENO-30 * AS-700 * Microdialysis * Chromatography Software By Type * Start-up guides * How to guides * General guides * FAQs By Product * HTEC-ECD * ENO-30 * AS-700 * Microdialysis * Chromatography Software By Type of issue * Flow * Peak * Baseline * Hardware * Software User/Application Manuals & Warranties KNOWLEDGE BASE SOLUTIONS By Product * LED Array * Teleopto * Telefipho * Telefiopto * ELG-2 By Type * FAQs * How to guides * Start-up guides * General guides By Product * LED Array * Teleopto * Telefipho * Telefiopto * ELG-2 By Type * Hardware * Software User/Application Manuals KNOWLEDGE BASE SOLUTIONS By Product * Drinko By Type * FAQs * How to guides * Start-up guides * General guides By Product * Drinko By Type * Physical * Flow User/Application Manuals KNOWLEDGE BASE SOLUTIONS By Product * Stretch Systems * Controlled-Rate Freezer * Pressure Devices By Type * FAQs * How to guides * Start-up guides * General guides By Product * Stretch Systems * Controlled-Rate Freezer * Pressure Devices By Type * Adhesion/Aggregation * Cell Removal * Observation * Software User/Application Manuals KNOWLEDGE BASE SOLUTIONS By Product * ES Series * SX-Series * MX-Series * MDX-Series By Type * FAQs * How to guides * Start-up guides * General guides By Product * ES Series * SX-Series * MX-Series * MDX-Series By Type * Error codes/symptoms * Improper Sterilization Cycle * Damage * Functionality User/Application Manuals & Warranties WANT TO HAVE SAMPLES RUN WITHOUT RUNNING SAMPLES? WE CAN ANALYZE YOUR SAMPLES! See our CRO Outline FREQUENTLY VISITED GUIDES * Priming Outlet Tubing for CX Probes for in-vitro use This article gives guidance on how to properly prime CX probes for use in in-vitro set ups. * What is the Normal Pump Pressure Reading for Each Column? This article outlines the nominal pressures for different columns as well as some common causes for a higher/lower observed pressure. * What is Column Collapse? This article explains what column collapse is, some causes of column collapse, and a way to treat the separation column afterwards. * Tutorial- Assembling the HTEC Pump Once the pump on the HTEC has been disassembled, this tutorial will provide guidance on how to reassemble the pump. * How to Calculate Dead Volume of Microdialysis Probes In this articles are files to help calculate the dead volume of the microdialysis probes. * Dimensions for Drinko Tubes and Bottles This article provides the dimensions of the Drinko 10 mL, 15 mL, and 40 mL tubes, including ID, OD, and length. FREQUENTLY VISITED SOLUTIONS * HTEC Pump Errors How to determine the causes and resolution to pump errors on the HTEC system. * Absence of Peaks When Using HTEC List of quick potential issues and fixes for when you do not observe peaks in your chromatogram. * ENO-20/30 Shortened Retention Times for Tissue or Blood Samples Issue This article outlines ways to improve the retention time for tissue or blood samples by either lowering concentration or changing sample preparation. * I have Abnormally High Pressure When Replacing my Reduction Column in an ENO-30 System If you experience high pressure when replacing the reduction column, following the recommendations in this article should bring your pressure back down. * My Retention Times Shortened Over the Course of one Month With a new Column If retention times have shortened over a quick period of time, this article explains why it might have caused it and some steps to take to fix it. * My Pump Pressure is low This article outlines why pump pressure could be low, as well as the resolution to increasing the pressure through purging air. * Facebook * X * Instagram ©2024 Amuza Inc. All Rights Reserved | Privacy Policy