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TRANSFORM YOUR BUSINESS WITH NETSUITE CLOUD SOLUTIONS


HAVE A CONNECTED SYSTEM


CUSTOMER SERVICE

NetSuite’s customer service capabilities allow organisations to provide more
efficient, responsive, and personalised support to their customers, leading to
higher satisfaction levels and stronger customer relationships. The integrated
case management system enables customer service teams to track, prioritise, and
resolve customer inquiries, issues, and requests efficiently. Cases can be
automatically assigned, escalated, and tracked through their lifecycle. 

Customer service representatives can access a complete history of interactions
with a customer, enabling them to provide personalised and informed support to
customers and thereby improve customer satisfaction.


BUSINESS INTELLIGENCE & REPORTING

NetSuite offers robust capabilities for Business Intelligence (BI) and
reporting, enabling organizations to gain valuable insights into their
operations, make data-driven decisions, and drive business growth. Several
benefits that can be achieved with NetSuite are:

 * Real-Time Data Access
 * Prebuilt Reports and Dashboards
 * Customisable Reports
 * Graphical Reporting
 * KPI Monitoring


ANALYTICS & DASHBOARDS

NetSuite is a Dashboard driven application which offers robust reporting and
analytics capabilities. This allows your teams to track key performance
indicators (KPIs) such as sales pipeline, conversion rates, and revenue growth.
This data-driven approach helps all staff to make informed decisions and adjust
their strategies as needed.


FINANCE & ACCOUNTING

NetSuite Finance and Accounting is a comprehensive cloud-based software solution
that empowers businesses to efficiently manage their financial operations. This
robust platform offers a wide range of features, including general ledger
management, accounts payable and receivable, financial reporting, and budgeting.
NetSuite streamlines financial processes by automating tasks like invoice
processing, expense tracking, and reconciliation, thereby reducing manual errors
and saving valuable time.


PROCUREMENT & ORDER MANAGEMENT

NetSuite Procurement & Order Management is a comprehensive software solution
designed to streamline and optimize the entire procurement process for
businesses of all sizes. With this powerful system, organizations can
efficiently manage their purchasing activities, from order creation to supplier
management and inventory control.


SALES

NetSuite delivers a 360 degree view of your customers. With NetSuite, sales
teams can access a comprehensive view of customer information including order
and payment history along with previous customer communication. This allows your
sales team to deliver more personalised interactions and understand the
customers needs better. The system also allows for an integrated Upsell engine
to ensure your sales team maximise the potential revenue from every customer
interaction.

Call Us


THIS IS WHAT GREAT LOOKS LIKE


BOBUX

For thirty years we’ve been making the best shoes we can make for growing feet.
From humble but exciting beginnings that started three decades of growth and
adventure, here’s our story.

Read More


ACTIVE SAFETY

Active Safety is a New Zealand-owned company supplying a range of protective
clothing and safety products. They stock over 10,000 products in personal
protective equipment and work gear, selling both B2B and B2C.

Read More


DICTATION DISTRIBUTORS

Dictation Distributors is the sole NZ importer and distributor of Olympus
digital voice products and currently provides the logistics (distribution) for
Olympus Camera products through an established network of resellers throughout
the country.

Read More


OUR SPECIALTIES


WHOLESALE DISTRIBUTION


MANUFACTURING


RETAIL/E-RETAIL




WHAT INDUSTRY ARE YOU IN?

WholeSale Distribution
Manufacturing
Retail/E-retail
Other


DO YOU SEE THESE IN YOUR BUSINESS?


INVENTORY MANAGEMENT

Are you struggling to strike the right balance between having enough inventory
to meet customer demand without overstocking and tying up capital or warehouse
space?


ORDER PROCESSING EFFICIENCY

Do you experience order processing delays or errors thus resulting in costly
mistakes and impacts on customer satisfaction?


REVENUE GROWTH

Are you struggling to meet Revenue targets due to inefficiencies in your sales
process? Are your sales teams missing opportunities to maximise revenue from
every interaction with your customers?


MANAGING CASHFLOW

Is your cashflow being impacted by inefficient or disjointed business processes?
Does your finance team have full visibility across your entire business
operation?

Yes All The Time!
Not Presently.


DO YOU SEE THESE IN YOUR BUSINESS?


INVENTORY MANAGEMENT

Are you managing your raw materials, work-in-progress (WIP) and finished goods
efficiently?


DEMAND PLANNING

Does your system provide you with the tools to generate an accurate demand plan
to ensure you reduce carrying costs and minimise stockouts?


PRODUCTION PLANNING

Can you manage your Production, Resources and Capacity plans in an integrated
efficient manner?


MANAGING CASHFLOW

Is your cashflow being impacted by inefficient or disjointed business processes?
Does your finance team have full visibility across your entire business
operation?

Yes All The Time!
Not Presently.


DO YOU SEE THESE IN YOUR BUSINESS?


INVENTORY MANAGEMENT

Are you struggling to strike the right balance between having enough inventory
in the right stores to meet customer demand without overstocking and tying up
capital or warehouse space?


OMNICHANNEL RETAILING

Are your systems fully integrated to ensure you can offer a true Omnichannel
experience to your customers?


CUSTOMER ENGAGEMENT & LOYALTY

Do you understand your customers buying behaviours to maximise loyalty? Are you
creating a customised buying experience to meet customers expectations?


MANAGING CASHFLOW

Is your cashflow being impacted by inefficient or disjointed business processes?
Does your finance team have full visibility across your entire business
operation?

Yes All The Time!
Not Presently.


DO YOU SEE THESE IN YOUR BUSINESS?


INEFFICIENT FINANCIAL MANAGEMENT

How can the business streamline its financial processes, reduce errors, and gain
real-time insights into its financial performance?


INVENTORY MANAGEMENT CHALLENGES

How can the business optimize its inventory levels, prevent overstocking or
stockouts, and improve its order fulfillment processes?


LACK OF BUSINESS VISIBILITY

How can the business achieve a unified view of its operations and access
real-time data and performance metrics to make informed decisions?


SCALABILITY AND GROWTH CONSTRAINTS

Is the current system capable of scaling with the business as it expands, adds
new products, or enters new markets, or does it need a more adaptable solution?

Yes All The Time!
Not Presently.

AUSTRALIA

PO Box 738, New Farm QLD, 4005 1300 052 409 info@czo.com.au

NEW ZEALAND

4a - 12 Tamariki Avenue Orewa, Auckland 0931 09 930 6101 info@czo.co.nz

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