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DISCONNECT SUBSCRIBED VCENTER SERVERS FROM VSPHERE+ CLOUD CONSOLE AND APPLY
LICENSE KEYS (97193)

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Last Updated: 10.4.2024Categories: How toTotal Views: 3415Language: English
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SYMPTOMS

After Broadcom's acquisition of VMware, our shared goal is to focus and invest
in on-premises products as published in earlier blog posts by Krish Prasad and
Rick Walsworth. 

 

vSphere+ customers who have connected their vCenter servers to the Cloud Console
are encouraged to migrate from SaaS to on-premises deployments to benefit from
our product investments and roadmap.

This article helps vSphere+ customers disconnect their vCenter Servers and apply
their license keys.

 




PURPOSE

The aim of this article is to facilitate a smoother transition for vSphere+
customers from the current keyless cloud-connected model to a key-based
disconnected subscription model, ensuring seamless business continuity
throughout the process.




CAUSE

To support customers to remove vSphere+ capabilities in brownfield deployments
and move vSphere environment to termed license mode.




RESOLUTION

The proposed solution is to disconnect the vCenter from the GW/Cloud and remove
the subscription so that the customer can apply license keys. А vCenter API is
available for this.

Note:

 * If the vCenter is disconnected, no GW changes are required.
 * If the vCenter isn't subscribed, so no vCenter changes are necessary either.
 * Please ensure that you take downtime of all the VCs that are part of a single
   gateway instance & run the script on all of them to apply licenses.

Steps:


1. Obtain the necessary license keys for virtual infrastructure licensing after
unsubscribing. (The system will transition into an unlicensed state, and to
avert any potential side effects, the process of applying the license keys must
remain streamlined. Therefore, it is advised that the customer possesses the
keys in advance.). For more details, please follow the instructions in the KB
96437 .

Note: The Keys will be available on the customer connect portal under "License
Management".

2. Prepare for maintenance and possible downtime.

 * Once the script is executed, the system will transition into an unlicensed
   state, and to avert any potential side effects, the process of applying
   license keys must remain streamlined. Therefore, it is advised that the
   customer possesses the keys in advance.
 * Ensure we have a snapshot of the vCenter Server.
 * If the vCenter Server is part of ELM, take offline snapshot of all the
   vCenter Servers part of the setup.
 * This script, once executed will license the VC and ESXi hosts with evaluation
   licenses valid for 60 days. However, it is advised that you run the script
   and assign the term licenses in one go.

3. Power off the GW to sever the connection from GW to vCenter. This will
prevent automatic re-subscription from the GW.
4. Download the attached delete-subscription.sh file from the attachments
section of the iKB.
 * Upload the script on the vCenter Server, preferably in /tmp
 * Make the script executable chmod +x delete-subscription.sh.
 * Execute the script: ./delete-subscription.sh

5. Execute the application of license keys to all assets within the virtual
environment from the vCenter H5C UI.

The assignment of the new licenses should happen in this order:

 * Assign license to vCenter.
 * Assign licenses to all ESXi hosts.
 * Assign licenses to vSAN
 * Reconnect those that were disconnected during this process

6. Delete the GW VM. Do not power it back on.

7. Script will only remove the subscription of vCenter Server with vSphere+. We
will need to manually remove all the CloudGateway service accounts (with prefix:
CloudServicesGateway) from vCenter Server.

 * Login to vCenter Server UI using administrator SSO credentials.
 * Navigate to Administration > Users and Groups > Select domain "local SSO".
 * Filter Users with CloudServicesGateway prefix and delete the user accounts.


Please Note:
 * Customers running on vSphere 7.x will need to downgrade their new licenses
   received as they are issued as version 8.x.
 * Ensure that the newly received license keys are assigned to the VCs & ESXi
   hosts at the earliest as once the temp license expires, the hosts will get
   disconnected from the vCenter.




WORKAROUND

In case of failure, follow below steps,

 1. Power on the cloud gateway and validate that the VCs are in connected state
    on cloud portal.
 2. In case VC goes down, power off the VCs and revert the snapshot of all the
    linked VCs and power them back on and re-validate the connection.




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Language Language: English




ATTACHMENTS

 * delete-subscription

Additional Resources
KB • End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and
8.x) (2107518)
KB • Download and Install VMware Fusion (2014097)
KB • Downloading and Installing the standalone VMware Remote Console (VMRC) in
vSphere (2091284)
VMware vSphere Client download
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