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Submission: On September 20 via manual from US — Scanned from DE
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Follow us! X Learn how to text your way to an accelerated pipeline. Save your spot Call Sales: 1 800 561 3357 * Solutions * By Company Size * Small Business Grow your business and dominate your competition Small Business * Industries * Healthcare * Dental * Real Estate * Home Services * Retail * Legal * Financial Services * Hospitality * Automotive * Restaurants * Insurance * Personal Services * Enterprise Whether you have 10 or 10,000 locations, master customer experience at scale Enterprise * How it works * For marketing * For customer experience * Features * Industries * Healthcare * Dental * Real Estate * Home Services * Retail * Legal * Financial Services * Hospitality * Automotive * Restaurants * Insurance * Personal Services * By Industry * Healthcare * Dental * Real Estate * Home Services * Retail * Legal * Financial Services * Hospitality * Automotive * Restaurants * Insurance * Personal Services * See why more than 60,000 businesses choose Birdeye Find out how Birdeye can help you automate your future growth Get a demo * Products * Attract * Listings Put your business on the map, be found everywhere Listings * Pages Engage and convert at every location with custom pages Pages * Reviews Be chosen online through the power of reviews Reviews * Review overview * Review monitoring * Review generation * Review management * Review marketing * Referrals Let your customers refer your business to family & friends. Referrals * Convert * Messaging Engage with leads and customers from any channel Messaging * Webchat Convert website visitors into customers Webchat * Delight * Surveys Capture real-time feedback, understand your customers Surveys * Benchmarking Make competitive insights your unfair advantage Benchmarking * Insights Turn customer feedback into actionable insights Insights * Ticketing Fix issues before they become problems Ticketing * Partners * Resources Birdeye helps businesses grow See what results businesses like yours get with Birdeye Customer stories * Birdeye Results * Case studies * Customer heroes * Our reviews * Awards Learning WebinarsguidesVideospodcastPress blogSupport * Pricing * 1 800 561 3357 * Sign In * Watch Demo ACQUIRE CUSTOMERS ON AUTOPILOT Collect reviews, convert leads, run surveys, text customers, get referrals -- all in one place. Watch Demo OVER 60,000 BUSINESSES OF ALL SIZES TRUST BIRDEYE I am a business looking to increase customer reviews * increase customer reviews * interact with customers * engage website visitors * be found online * engage customers locally * get customer referrals * get customer feedback * solve customer problems * improve customer experience * beat competitors Webchat Webchat TURN WEB VISITORS INTO CUSTOMERS Put webchat on your website in a breeze and get fresh leads automatically Capture more leads Surveys Surveys HEAR THE VOICE OF THE CUSTOMER Capture real time feedback & understand your customers Hear every word Referrals Referrals BUILD WORD OF MOUTH AT SCALE Let your customers refer your business to family & friends Spread the word Listings Listings GOOGLE SEARCH RESULTS, UNLOCKED. Put your business on the map, be found everywhere. Dominate local SEO Pages Pages BE LOCAL AT GLOBAL SCALE Engage and convert at every location with custom pages Be available instantly Reviews Reviews YOUR REVIEWS, YOUR CONTROL. Be chosen online through the power of reviews Get more Reviews Messaging Messaging CONNECT WITH CONVENIENCE Text new leads and customers with the ease of a single inbox. Win every interaction Webchat Webchat TURN WEB VISITORS INTO CUSTOMERS Put webchat on your website in a breeze and get fresh leads automatically Capture more leads Surveys Surveys HEAR THE VOICE OF THE CUSTOMER Capture real time feedback & understand your customers Hear every word Listings Listings GOOGLE SEARCH RESULTS, UNLOCKED. Put your business on the map, be found everywhere. Dominate local SEO Pages Pages BE LOCAL AT GLOBAL SCALE Engage and convert at every location with custom pages Be available instantly Reviews Reviews YOUR REVIEWS, YOUR CONTROL. Be chosen online through the power of reviews Get more Reviews Messaging Messaging CONNECT WITH CONVENIENCE Text new leads and customers with the ease of a single inbox. Win every interaction Webchat Webchat TURN WEB VISITORS INTO CUSTOMERS Put webchat on your website in a breeze and get fresh leads automatically Capture more leads Surveys Surveys HEAR THE VOICE OF THE CUSTOMER Capture real time feedback & understand your customers Hear every word Referrals Referrals BUILD WORD OF MOUTH AT SCALE Let your customers refer your business to family & friends Spread the word WHICH SOLUTION IS RIGHT FOR YOU? Whether you have 1, 10 or 10,000 locations, we got you covered Birdeye for Small Businesses COME FOR THE REVIEWS, STAY FOR EVERYTHING ELSE. Get started Birdeye for Enterprise DRIVE GROWTH AT SCALE FOR ALL YOUR LOCATIONS. Learn more The all-in-one platform to drive customer acquisitionSee what Birdeye can do for you Case Studies BLAZE PIZZA How 116 restaurants stayed in tune with daily customer experience 3X more revenue in less than a year 11K new reviews on 19 sites Read Blaze Pizza case study REAL RESULTS, REAL ROI See how businesses like yours found solutions with Birdeye Birdeye results HUGHSTON CLINIC “Birdeye boosts local search rankings, helps patients trust our practice and converts more searchers into actual leads. It has saved us hours of managing our online reputation on our own and boosted our numbers significantly.” Kathleen GibsonSystem Marketing Director Learn more clicks to phone calls +2,390% website traffic +1,678% Birdeye results CUNNINGHAM RESTAURANT GROUP “Reviews, a proactive review management strategy, and accurate restaurant listings are the pillars of our SEO strategy. Birdeye helps us with all three, and our teams realizing the impact of that.“ Carissa NewtonDirector of Marketing Learn more response time -7days reviews +49% Birdeye results SUPERIOR STORAGE “Since we signed up with Birdeye, we have been getting 45-50 new reviews, 27 referrals, and 6 new sign ups from Birdeye Referrals in one month. “ Brandon WipperfurthMarketing Director Learn more referrals first 30 days 27 new customers first 30 days 6 Birdeye results BEKINS MOVING SOLUTIONS “Birdeye helps us be found online and control our reputation For a large company like ours, it makes it so easy to manage the entire customer experience process.” Sarah BalducciMarketing Specialist Learn more click to phone call +681% search views +409% Birdeye results SOUTHERN CAREER INSTITUTE “Birdeye helps us be found online and control our reputation For a large company like ours, it makes it so easy to manage the entire customer experience process.” j Justin ShookDirector of Marketing and Social Media Learn more click to phone call +2,390% website visits +1,678% Birdeye results SUNBURST SHUTTERS AND WINDOW FASHIONS “With Birdeye Webchat, we've received over 1,400 leads. Webchat and business texting have become an essential part of our day-to-day business.” Marisa Endy-VanchieriDirector of Social Marketing Learn more web leads in first 12 months 1,400 website visits +74% Birdeye results SONO BELLO “Sono Bello lives and die by our reputation. We are laser-focused on the patient experience from the top down. Birdeye gives us a great pulse on the patients and overall success and challenges.” Tim SurowieckiChief Marketing Officer Learn more patient show rate +20% NPS +70% Birdeye results BLAZE PIZZA “Our customer experience standards are very high. We use Birdeye on a daily basis to manage our operations. Real-time customer feedback and competitve insights give us the edge we need to sustain high level growth.” Jim MizesCEO Learn more revenue in less than a year +300% reviews +11K Birdeye results HEALTHPOINTE “We will continue to use Birdeye to fulfill our mission to provide the most outstanding service and efficient healthcare for all our patients.” Ernest MedinaExecutive Director Learn more Rank on Google #1 website visitors in 12 months +90K Birdeye results MEDLINK GA “Birdeye makes managing patient experience so easy for your staff. And it’s no extra work! With Birdeye our happy customers are leaving feedback and it feels like we've done a complete 180.” Emily NixDirector of Marketing and Business Development Learn more patient interactions 53,000+ patient satisfaction +20% Birdeye results AXIA HEALTHCARE “I am now able to easily find, reply to, and act on reputation influencing moments with a speed and reach hadn't before enjoyed. Birdeye is not only helping our digital presence remain current, but it is also providing invaluable information on patient experience.” Ken NorquistDigital Marketing Manager Learn more NPS 82.6 patients responded to +600% Birdeye results CUSTOM LAWN & LANDSCAPE “Birdeye has been an integral part of us reducing our customer cancels by over 50% this year.” David Magruder Director of Sales and Marketing retention rate +50% reviews +198% Birdeye CX Heroes Claire Pickens SENIOR DIRECTOR OF OPERATIONS Thrive Affordable Vet Care DELIVERING PEACE OF MIND FOR PEOPLE AND THEIR PETS Read Claire's story Birdeye CX Heroes Holly Carroll VICE PRESIDENT, CUSTOMER SERVICE & CONTACT CENTER OPERATIONS David’s Bridal BUILD EMOTIONAL CONNECTIONS WITH YOUR CUSTOMERS Read Holly's story Birdeye CX Heroes Jim Mizes FORMER PRESIDENT AND CEO Blaze Pizza FEED BUSINESS GROWTH WITH CUSTOMER HAPPINESS Read Jim's story The #1 Experience Marketing platform LEADING THE PACK Businesses like yours say we’re top dog. It earned us an award or two. 500 to be exact. 4.8 1,051 reviews 4.9 2,062 reviews 4.8 314 reviews Start growing with Birdeye today WATCH DEMOBOOK A TIME Birdeye for businesses * Products * Reviews * Listings * Pages * Messaging * Webchat * Mass Texting * Surveys * Ticketing * Insights * Benchmarking * Objectives * Online Reputation Management * Google Reviews * Google My Business * Business Listings Management * Customer Experience * Customer Interaction * Website Chat * Online Reviews * Facebook Reviews * Referral Marketing * Industries * Dental * Healthcare * Real Estate * Financial Services * Legal * Automotive * Retail * Hospitality * Insurance * Home Services * Restaurants * Personal Services Learn more * Company * About Us * Leadership Team * Watch Demo * Book a time * Resources * Blog * Press * Product Updates * Careers * Success Stories * Birdeye Reviews * Birdeye Results * Contact Us * Services * Managed Services * Professional Services * Support and Tools * Scan Your Business * Find a Business * For Developers * Birdeye Support * Refer a Business * * * * * * CONTACT SUPPORT * Terms & Conditions * Privacy Policy * Security * HIPAA * CCPA * © 2021 Birdeye Inc See PricingBook a time