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 * Home
 * Solutions
   * Bloomfire gives people one central, searchable place for knowledge sharing.
   * Turn Insights Into Action With Bloomfire As A Knowledge Sharing Tool
   * Bloomfire Empowers Your Team To Support Customers with Confidence
 * Pricing
 * See How the World’s Leading Brands Are Using Bloomfire
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   * About Bloomfire
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 * Solutions
   * Knowledge Sharing
     
     Share and search for any type of content, and crowdsource across teams,
     departments, or your whole company.
   
   * Customer Insights
     
     Manage and distribute insights research to stakeholders so that your hard
     work can help drive business decisions.
   
   * Customer Support
     
     Empower support agents with knowledge so they can be more productive and
     offer exceptional customer service.
   
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BLOOMFIRE HELPS MAKE THE INSIGHTS YOU NEED TO DRIVE DECISION MAKING.


FIND LOVE
AT FIRST INSIGHT.



Insights drive your business decisions. Bloomfire is your company’s source of
truth for insights—a searchable, easily accessible research library your company
will love because it connects team members with the research and insights they
need, right when they need it, regardless of where they're working.

Get a Demo



BOOST RESEARCH ROI PROACTIVELY SHARE RESEARCH & INSIGHTS

Turn your insights into a competitive advantage. Connect teams to the research
they need to make decisions and drive company performance.

 * INCREASE INSIGHTS ROI
   
   Put your research to work by making it easy for employees to discover it
   through a simple keyword search. More eyes on your research means better
   business decisions, higher velocity, and stronger growth.

 * REDUCE REDUNDANT RESEARCH
   
   Search for research topics and questions to see what data and insights
   already exist. Insights teams report saving hundreds of thousands of dollars
   by eliminating duplicate research projects.

 * SEARCH ACROSS SECONDARY RESEARCH & DATA
   
   Search across not only your primary research but also the third-party data
   sources and secondary research providers you have access to, such as Mintel,
   Euromonitor, and Gartner— all in one place.

 * STREAMLINE VENDOR RESEARCH PUBLISHING
   
   Rein in your research portals by giving your vendors a single place to submit
   reports for you to review and to publish.

 * ENABLE SELF-SERVICE
   
   Extend the reach of your research. Enable all employees to find the insights
   they need to make informed decisions, at any time and from anywhere.


YOUR DYNAMIC RESEARCH LIBRARY

Bloomfire's searchable, cloud-based platform makes it simple for insights and
market research teams to share their work— and for stakeholders to discover the
information they need to better understand the market.

Previous

FEDERATED SECONDARY RESEARCH INTEGRATION

Make Bloomfire the one place to go to search across all primary research,
secondary research repositories (Mintel, Euromonitor, and many others), and
other data sources you have access to— opening up a world of knowledge and
insights your company can use to drive results.

See the next feature

AI-POWERED SEARCH

Quickly locate exact phrases in text documents, slide decks, PDFs, or any other
format. Discover new content with related recommendations and make your own
content easy for others to find with automatically-generated tags.

See the next feature

SPOKEN WORD SEARCH

Pinpoint and jump to the moments when specific words or phrases are spoken in
video or audio recordings. Identify trends and gain new insights from existing
customer videos without having to sift through hours of raw footage.

See the next feature

DON’T JUST SHARE KNOWLEDGE, MERCHANDIZE IT

Your research is only as good as its reach and usage. Create and edit your
homepage within minutes to reflect what you want to put front and center– even
when it changes constantly.

See the next feature

RICH PUBLISHING

Incorporate text summaries, images, and even Tableau visualizations into your
posts to give users greater context around your research. Automatically generate
relevant search tags so users can easily discover your content.

See the next feature

AGGREGATED NEWS HUB

Monitor industry news and competitors in real-time, all in one place with News
Hub. Share the most important news to your Bloomfire community with one click
and keep employees aligned around the latest information.

See the next feature

CUSTOMIZABLE NEWSLETTER

Keep users up-to-date and engaged in your insights platform by building email
newsletters with the content that matters the most each audience.

See the next feature

INSIGHTS CURATION

Easily mass update your content, schedule posts to publish or auto-expire, set
review reminders, and analyze content engagement to ensure your stakeholders
have access only to the information that will drive results.

See the next feature

FEEDBACK LOOP

Identify research gaps, measure engagement with research, and identify your most
valuable content thanks to content and usage analytics.

See the next feature

FEDERATED SECONDARY RESEARCH INTEGRATION

Make Bloomfire the one place to go to search across all primary research,
secondary research repositories (Mintel, Euromonitor, and many others), and
other data sources you have access to— opening up a world of knowledge and
insights your company can use to drive results.

See the next feature

AI-POWERED SEARCH

Quickly locate exact phrases in text documents, slide decks, PDFs, or any other
format. Discover new content with related recommendations and make your own
content easy for others to find with automatically-generated tags.

See the next feature

SPOKEN WORD SEARCH

Pinpoint and jump to the moments when specific words or phrases are spoken in
video or audio recordings. Identify trends and gain new insights from existing
customer videos without having to sift through hours of raw footage.

See the next feature

DON’T JUST SHARE KNOWLEDGE, MERCHANDIZE IT

Your research is only as good as its reach and usage. Create and edit your
homepage within minutes to reflect what you want to put front and center– even
when it changes constantly.

See the next feature

RICH PUBLISHING

Incorporate text summaries, images, and even Tableau visualizations into your
posts to give users greater context around your research. Automatically generate
relevant search tags so users can easily discover your content.

See the next feature

AGGREGATED NEWS HUB

Monitor industry news and competitors in real-time, all in one place with News
Hub. Share the most important news to your Bloomfire community with one click
and keep employees aligned around the latest information.

See the next feature

CUSTOMIZABLE NEWSLETTER

Keep users up-to-date and engaged in your insights platform by building email
newsletters with the content that matters the most each audience.

See the next feature

INSIGHTS CURATION

Easily mass update your content, schedule posts to publish or auto-expire, set
review reminders, and analyze content engagement to ensure your stakeholders
have access only to the information that will drive results.

See the next feature

FEEDBACK LOOP

Identify research gaps, measure engagement with research, and identify your most
valuable content thanks to content and usage analytics.

See the next feature

FEDERATED SECONDARY RESEARCH INTEGRATION

Make Bloomfire the one place to go to search across all primary research,
secondary research repositories (Mintel, Euromonitor, and many others), and
other data sources you have access to— opening up a world of knowledge and
insights your company can use to drive results.

See the next feature

 * AI-POWERED SEARCH
   
   Quickly locate exact phrases in text documents, slide decks, PDFs, or any
   other format. Discover new content with related recommendations and make your
   own content easy for others to find with automatically-generated tags.

 * SPOKEN WORD SEARCH
   
   Pinpoint and jump to the moments when specific words or phrases are spoken in
   video or audio recordings. Identify trends and gain new insights from
   existing customer videos without having to sift through hours of raw footage.

 * DON’T JUST SHARE KNOWLEDGE, MERCHANDIZE IT
   
   Your research is only as good as its reach and usage. Create and edit your
   homepage within minutes to reflect what you want to put front and center–
   even when it changes constantly.

 * RICH PUBLISHING
   
   Incorporate text summaries, images, and even Tableau visualizations into your
   posts to give users greater context around your research. Automatically
   generate relevant search tags so users can easily discover your content.

 * AGGREGATED NEWS HUB
   
   Monitor industry news and competitors in real-time, all in one place with
   News Hub. Share the most important news to your Bloomfire community with one
   click and keep employees aligned around the latest information.

 * CUSTOMIZABLE NEWSLETTER
   
   Keep users up-to-date and engaged in your insights platform by building email
   newsletters with the content that matters the most each audience.

 * INSIGHTS CURATION
   
   Easily mass update your content, schedule posts to publish or auto-expire,
   set review reminders, and analyze content engagement to ensure your
   stakeholders have access only to the information that will drive results.

 * FEEDBACK LOOP
   
   Identify research gaps, measure engagement with research, and identify your
   most valuable content thanks to content and usage analytics.

 * FEDERATED SECONDARY RESEARCH INTEGRATION
   
   Make Bloomfire the one place to go to search across all primary research,
   secondary research repositories (Mintel, Euromonitor, and many others), and
   other data sources you have access to— opening up a world of knowledge and
   insights your company can use to drive results.




ALIGN AROUND INSIGHTS GIVE EVERYONE THE POWER TO ACT ON YOUR RESEARCH

Make research searchable regardless of format, capture feedback, and distribute
insights across teams and locations to drive informed decisions throughout your
organization.

 * Upload and Centralize Research
   
   Internal teams—or approved suppliers and vendors— can drag and drop reports,
   videos and more into your knowledge base
   
   
 * Approve Content
   
   An optional approval workflow lets you curate reports before making them
   available to your entire community
   
   
 * Improve Distribution
   
   Stakeholders can search for existing research when they have questions—
   reducing redundant research requests, repetitive questions, and last-minute
   emails
   
   
 * Discover Recommended Content
   
   Curate tailored newsletters for specific segments of users, or rely on our
   AI-powered suggestions to deepen engagement
   
   
 * Drive Informed Action
   
   When your stakeholders have quick access to a single source of truth from
   anywhere they're working, they can make better insights-driven business
   decisions
   
   


EXTEND YOUR KNOWLEDGE INTEGRATE WITH THE TOOLS YOU USE EVERY DAY

Bloomfire integrates with many of the apps you already use and allows you to add
custom integrations through our open API so that you can find, share, and act on
knowledge while you work.

Learn More



EXTEND YOUR KNOWLEDGE INTEGRATE WITH THE TOOLS YOU USE EVERY DAY

Bloomfire integrates with many of the apps you already use and allows you to add
custom integrations through our open API so that you can find, share, and act on
knowledge while you work.

Learn More




CASE STUDIES SEE HOW REAL INSIGHTS TEAMS USE BLOOMFIRE

From reducing redundant research to promoting a customer-centric culture, our
customers are supercharging their market research and insights.

See more customer stories
Southwest Airlines Democratizes Insights

Customer experience is central to Southwest's mission, so it's critical for
employees to have a shared view of the customer. Bloomfire makes Southwest
Airlines' customer insights research easy to discover to empower
customer-centric decision-making.

Conagra Increases Agility With a Self-Service Insights Hub

To keep pace with reorgs and acquisitions, Conagra needed to transform their
insights distribution. Bloomfire allows them to democratize insights across
their company and save each team member an average of 30 minutes per day looking
for information.

 * 1
 * 2





GUIDE THE MARKET RESEARCHER’S GUIDE TO KNOWLEDGE MANAGEMENT

Only 49 percent of business decisions are based on the analysis of data and
information rather than opinion. It’s time to change that. Learn how you can use
knowledge management to make market research and consumer insights central to
your organization.

Download Whitepaper
 * 1


SAY GOOD-BYE TO REDUNDANT RESEARCH

Instantly boost ROI and productivity by eliminating redundant questions and
stakeholder requests. Have a product expert take you on a virtual tour.

Get a Demo


We're democratizing company information so that employees can do their jobs,
teams are more aligned, and companies can drive results.

 * Solutions
   * Bloomfire gives people one central, searchable place for knowledge sharing.
   * Turn Insights Into Action With Bloomfire As A Knowledge Sharing Tool
   * Bloomfire Empowers Your Team To Support Customers with Confidence
     * Pricing
   * See How the World’s Leading Brands Are Using Bloomfire
 * Company
   * About Bloomfire
   * Service and Support
     * News
   * Careers
     * Contact Us
 * Resources
   * Blog
   * Resource Library
   * Integrations
     * Slack
   * Chrome
   * Security

 * Privacy Policy
 * Terms of Use

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