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 * Customer Story | Audi Durham


CUSTOMER STORY | AUDI DURHAM

Posted by Sara Brown on Mar 5th 2021


AUDI DURHAM



AUDI DURHAM LOOKS TOWARD THE FUTURE, TURNS TO SONIC TOOLS TO INTEGRATE TOOLS AND
WORKSTATIONS


OWASCO AUDI

Sonic and Audi Durham, in Whitby, Ontario, connected at the National Automotive
Dealers Association conference in the spring of 2018. Moving quickly, Sonic
created rendering and quotes for Owasco within days, and installation of
brand-new workstations was completed in December of 2018.


THE ULTIMATE WORKFLOW

When Audi Durham approached Sonic, the company's chief concern was making sure
their technicians had input on the workstations and tools purchased. Audi Durham
placed high value in their technicians' feedback. Sonic greatly impressed and
garnered high praise from Audi Durham technicians. Audi Durham completed their
own internal studymatching Sonic versus the competition before making any
decisions. Sonic was deemed the best combination of organization, quality and
customer service.

Mark Verwey, General Manager of Audi Durham, said, "When talking with Sonic, I
felt very comfortable and listened to. They started from the bottom and we
worked our way up without missing any steps along the way. Sonic worked very
well under pressure since they only had a couple days to build the project and
price the product. Reviewing this product in person and comparing it to others,
blew us away. We could tell right away it was the product we needed."


VIEW MORE MSS+

--------------------------------------------------------------------------------

"Reviewing this product in person and comparing it to others, blew us away. We
could tell right away it was the product we needed."

Mark Verwey- GM, Audi Durham


LOOKING AHEAD

Sonic, a Volkswagen Automotive Group supplier, privded free-standing cabinets
that were the best value for the money. Sonic also provided solutions for the
best use of space, especially with the Sonic mobile carts compared to the
competition. Sonic searched for a partner in Canada and Audi Durham needed a
company dedicated to customer service. The fit was perfect.

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