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Submitted URL: http://links.email.cathaypacific.com/ctt?ms=NDc0MDg0MTUS1&kn=18&r=LTUzOTQyMjczNTUS1&b=0&j=MjMyMzk0Njc4NgS2&mt=1&rt=0
Effective URL: https://www.cathaypacific.com/cx/en_HK/contact-us.html
Submission: On October 10 via api from US — Scanned from DE
Effective URL: https://www.cathaypacific.com/cx/en_HK/contact-us.html
Submission: On October 10 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
GET https://www.cathaypacific.com/cx/en_HK/search.html
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<i aria-hidden="true" lang="en" class="icon icon-magnify"></i>
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<form action="https://www.cathaypacific.com/cx/en_HK/search.html" method="get" class="header-site-search-form">
<label for="header-keyword" class="site-search-label">Search Cathay Pacific</label>
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Close Please upgrade your web browser You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list. Skip to main content Menu Hong Kong SAR - English Notification centre Notification centre Member Welcome Close Registered account | Membership valid until MEMBERSHIP HOLIDAY UNTIL Status Points balance - Asia Miles balance - * Account overview * Update Profile * Manage booking * My account * Manage booking * My account * Manage booking Sign out Sign in Sign in now Enjoy a more personalized experience. Close Sign up Contact us Book a trip Shop with Cathay Open a new window Close Menu Home Book a trip Shop with Cathay Open a new window * Flights Flights Close Book your flight All destinations Flight timetable Pay with Miles Plus Cash Status Points and Asia Miles calculator Hold your fare Where we're flying now Reasons to book direct with us Inspiration Latest fares and offers Discover the best fares Domestic helper fares Economy fares Student fares Fly (worry) free with unlimited ticket changes COVID-19 vaccination lucky draw Manage your booking Online check-in Manage booking Reserve your seat Upgrade your flight experience Rebook and refund Check your flight status Passenger assistance Flight messaging Travel extras Baggage Baggage information Prepaid extra baggage Self-service baggage drop Delayed and damaged baggage Flying with us Aircraft and fleet Fly greener Wi-Fi and connectivity Inflight dining Inflight entertainment Our commitment to you Lounges Cabin classes Travel information Airport information Passports and visas Latest COVID-19 updates Fly confidently with Cathay Care Latest travel advisories oneworld Flight delays and cancellations Connecting you to the world * Holidays Holidays Close Plan your trip Book a hotel Plan with Asia Miles Open a new window Book an experience Open a new window Rent a car Open a new window Inspiration Latest offers Explore holiday packages Redeem travel offers Open a new window Other holiday partner offers Open a new window Manage your trip Manage hotel and package booking Manage redemption booking Open a new window Holidays with us Our holiday partners * Shopping Shopping Close Shop with Cathay New arrivals Open a new window Home Open a new window Wellness Open a new window Food and wine Open a new window Travel Open a new window Inspiration Our shopping partners Online partners Open a new window Retail partners Spend with Miles Plus Cash at Cathay Spend with Miles Plus Cash at Cathay Open a new window Earn miles with our online shopping partners Earn miles with our online shopping partners Open a new window Latest offers Monthly hot picks Open a new window * Wellness Wellness Close More on Wellness Your wellness journey Cigna health insurance Chubb travel insurance Our wellness partners Inspiration Discover the Cigna DIY plan Discover the Cigna DIY plan Kickstart your wellness journey Kickstart your wellness journey * Dining Dining Close More on Dining Our restaurant partners Open a new window Miles Plus Cash Inspiration Take café hopping to the next level with double miles this summer Savour a seasonal hairy crab feast at Ming Court (Cordis, Hong Kong) Indulge in comfort food with double rewards at The Point Tour the flavours of Southeast Asia and earn double miles Indulge in comfort food with double rewards at The Point Go on a rewarding culinary journey with Swire Hotels restaurants * Payment Payment Close More on Payment Co-branded credit cards Co-branded credit card exclusive offers Banking and investment Open a new window Other payment partners Open a new window Mileage renewal offer Mileage renewal offer Enjoy Cathay afternoon tea at Salisterra Enjoy the Cathay X The Continental, The Upper House Dinner for Two, without spending requirement * Membership Membership Close Cathay membership About the programme Status Points Earning Asia Miles Status benefits Membership status extension Mileage Renewal Offer Inspiration Member account My account Account balance Latest transactions Update profile Change redemption group Contact us Contact us page Feedback form Sign up Sign up Contact us Search Search Close Search Cathay Pacific Search Quick links Standard Chartered Cathay Mastercard Online check in Manage booking Baggage Flight status Travelling with animals Hong Kong and worldwide travel restrictions Fly Ready Student fares Mileage renewal offer Hong Kong SAR - EnglishHong Kong SAR - English香港特別行政區 - 繁體中文Chinese Mainland (China) - English中国內地 - 简体中文Taiwan China - English中國台灣 - 繁體中文South Africa - EnglishCanada - EnglishUnited States - EnglishBangladesh - EnglishCambodia - EnglishIndia - EnglishIndonesia - EnglishIndonesia - Bahasa IndonesiaJapan - English日本 - 日本語Korea - English한국 - 한국어Malaysia - EnglishMaldives - EnglishMyanmar - EnglishNepal - EnglishPhilippines - EnglishSingapore - EnglishSri Lanka - EnglishThailand - Englishประเทศไทย - ภาษาไทยVietnam - EnglishViệt Nam - tiếng ViệtAustralia - EnglishNew Zealand - EnglishBelgium - EnglishDenmark - EnglishDeutschland - DeutschEspaña - EspañolFrance - FrançaisIreland - EnglishItalia - ItalianoNederland - NederlandsРоссия - РусскийSchweiz - DeutschUnited Kingdom - EnglishBahrain - EnglishIsrael - EnglishUnited Arab Emirates, Qatar and Saudi Arabia - English Go Country / Region - Language * China - Mainland, Hong Kong, Macao, Taiwan regions * Hong Kong SAR - EnglishCurrently selected * 香港特別行政區 - 繁體中文 * Chinese Mainland (China) - English * 中国內地 - 简体中文 * Taiwan China - English * 中國台灣 - 繁體中文 * Africa * South Africa - English * Americas * Canada - English * United States - English * Asia * Bangladesh - English * Cambodia - English * India - English * Indonesia - English * Indonesia - Bahasa Indonesia * Japan - English * 日本 - 日本語 * Korea - English * 한국 - 한국어 * Malaysia - English * Maldives - English * Myanmar - English * Nepal - English * Philippines - English * Singapore - English * Sri Lanka - English * Thailand - English * ประเทศไทย - ภาษาไทย * Vietnam - English * Việt Nam - tiếng Việt * Australasia * Australia - English * New Zealand - English * Europe * Belgium - English * Denmark - English * Deutschland - Deutsch * España - Español * France - Français * Ireland - English * Italia - Italiano * Nederland - Nederlands * Россия - Русский * Schweiz - Deutsch * United Kingdom - English * Middle East * Bahrain - English * Israel - English * United Arab Emirates, Qatar and Saudi Arabia - English Important alerts Loading ... There are currently no important alerts. Click "View all" to read our travel advisories. * Important information for passengers travelling to and in transit at Hong Kong International Airport from 1 June 2022 - 29 Jul 2022 20:40HKT (GMT+8) * Important information for passengers travelling from Hong Kong to the Chinese Mainland from 29 March - 04 Apr 2022 10:40HKT (GMT+8) * View the latest COVID-19 travel restrictions, quarantine requirements and more - 13 May 2021 9:50HKT (GMT+8) Close View all Close View details Close Member Sign in Sign up * Flights -------------------------------------------------------------------------------- Book your flight All destinations Flight timetable Pay with Miles Plus Cash Status Points and Asia Miles calculator Hold your fare Where we're flying now Reasons to book direct with us Inspiration Latest fares and offers Discover the best fares Domestic helper fares Economy fares Student fares Fly (worry) free with unlimited ticket changes COVID-19 vaccination lucky draw Manage your booking Online check-in Manage booking Reserve your seat Upgrade your flight experience Rebook and refund Check your flight status Passenger assistance Flight messaging Travel extras Baggage Baggage information Prepaid extra baggage Self-service baggage drop Delayed and damaged baggage Flying with us Aircraft and fleet Fly greener Wi-Fi and connectivity Inflight dining Inflight entertainment Our commitment to you Lounges Cabin classes Travel information Airport information Passports and visas Latest COVID-19 updates Fly confidently with Cathay Care Latest travel advisories oneworld Flight delays and cancellations Connecting you to the world * Holidays -------------------------------------------------------------------------------- Plan your trip Book a hotel Plan with Asia Miles Open a new window Book an experience Open a new window Rent a car Open a new window Inspiration Latest offers Explore holiday packages Redeem travel offers Open a new window Other holiday partner offers Open a new window Manage your trip Manage hotel and package booking Manage redemption booking Open a new window Holidays with us Our holiday partners * Shopping -------------------------------------------------------------------------------- Shop with Cathay New arrivals Open a new window Home Open a new window Wellness Open a new window Food and wine Open a new window Travel Open a new window Inspiration Our shopping partners Online partners Open a new window Retail partners Spend with Miles Plus Cash at Cathay Spend with Miles Plus Cash at Cathay Open a new window Earn miles with our online shopping partners Earn miles with our online shopping partners Open a new window Latest offers Monthly hot picks Open a new window * Wellness -------------------------------------------------------------------------------- More on Wellness Your wellness journey Cigna health insurance Chubb travel insurance Our wellness partners Inspiration Discover the Cigna DIY plan Discover the Cigna DIY plan Kickstart your wellness journey Kickstart your wellness journey * Dining -------------------------------------------------------------------------------- More on Dining Our restaurant partners Open a new window Miles Plus Cash Inspiration Take café hopping to the next level with double miles this summer Savour a seasonal hairy crab feast at Ming Court (Cordis, Hong Kong) Indulge in comfort food with double rewards at The Point Tour the flavours of Southeast Asia and earn double miles Indulge in comfort food with double rewards at The Point Go on a rewarding culinary journey with Swire Hotels restaurants * Payment -------------------------------------------------------------------------------- More on Payment Co-branded credit cards Co-branded credit card exclusive offers Banking and investment Open a new window Other payment partners Open a new window Mileage renewal offer Mileage renewal offer Enjoy Cathay afternoon tea at Salisterra Enjoy the Cathay X The Continental, The Upper House Dinner for Two, without spending requirement * Membership -------------------------------------------------------------------------------- Cathay membership About the programme Status Points Earning Asia Miles Status benefits Membership status extension Mileage Renewal Offer Inspiration Member account My account Account balance Latest transactions Update profile Change redemption group Contact us Contact us page Feedback form Sign up Sign up Search Cathay Pacific Quick links Standard Chartered Cathay Mastercard Online check in Manage booking Baggage Flight status Travelling with animals Hong Kong and worldwide travel restrictions Fly Ready Student fares Mileage renewal offer Search Cathay Pacific Search Close CONTACT US AND FAQS In light of the evolving COVID-19 situation, we’re experiencing very high calls volumes and are very sorry that the waiting times are therefore longer than normal. Get the info you're looking for right now by browsing our most frequently asked questions. * FREE REBOOKING AND TICKET CHANGES If you know when you’d like to fly, it’s quick, easy and free to make changes to your ticket. * WHERE WE'RE FLYING We're dedicated to getting you where you need to be. View the latest information about our current and upcoming flights. * TRAVEL AND COVID-19 FAQS We answer the most frequently asked questions about travel restrictions, ticket changes and cancellations, and what we're doing to protect your wellbeing on board. * CHECK UPCOMING FLIGHTS View and compare fares to our most popular destinations for the next six months. * MILEAGE RENEWAL OFFER Want to make the most of your miles? Take advantage of our exclusive mileage renewal offer, and the balance of miles you earned before 1 January 2020 will be renewed, free of charge! CONTACT US CHAT WITH US Start a conversation on WhatsApp (+852 2747 2747) by clicking hereOpen a new window or scanning the QR code below. CALL US HONG KONG SAR (CHINA) +852 2747 3333 +852 2747 3333 * Hotel and package enquiries will be answered by Cathay Holidays Limited or Asia Miles Travel Services Limited on the above number. * If you are calling from outside of Hong Kong, an overseas charge may apply. OTHER COUNTRIES / REGIONS Select Countries / Regions Back to region Worldwide office Close Our worldwide office * All * Argentina * Australia * Austria * Bahrain * Bangladesh * Belgium * Brazil * Cambodia * Canada * Chile * Chinese Mainland (China) * Colombia * Costa Rica * Cyprus * Denmark * Ecuador * France * Germany * Greece * Hong Kong SAR (China) * India * Indonesia * Ireland * Israel * Italy * Japan * Jordan * Kuwait * Luxembourg * Macao SAR (China) * Madagascar * Malaysia * Maldives * Mexico * Nepal * Netherlands * New Zealand * Oman * Pakistan * Panama * Peru * Philippines * Poland * Qatar * Russia * Saudi Arabia * Singapore * South Africa * South Korea * Spain * Sri Lanka * Switzerland * Taiwan China * Thailand * Ukraine * United Arab Emirates * United Kingdom * United States * Vietnam * China - Mainland, Hong Kong, Macao, Taiwan regions * Hong Kong SAR (China) * Macao SAR (China) * Chinese Mainland (China) * Taiwan China * Africa * Madagascar * South Africa * Americas * Argentina * Brazil * Canada * Chile * Colombia * Costa Rica * Ecuador * Mexico * Panama * Peru * United States * Asia * Bangladesh * Cambodia * India * Indonesia * Japan * South Korea * Malaysia * Maldives * Nepal * Pakistan * Philippines * Singapore * Sri Lanka * Thailand * Vietnam * Australasia * Australia * New Zealand * Europe * Austria * Belgium * Denmark * France * Germany * Greece * Ireland * Italy * Luxembourg * Netherlands * Poland * Russia * Spain * Switzerland * Ukraine * United Kingdom * Cyprus * Middle East * Bahrain * Israel * Jordan * Kuwait * Oman * Qatar * Saudi Arabia * United Arab Emirates FAQS Choose a topic below FLIGHTS * Booking and manage * Before you fly * Check-in * Baggage HOLIDAYS * Redeeming Travel Awards SHOPPING * Cathay shop * Online Shopping Partners WELLNESS * Insurance * Wellness journey DINING * Dining questions PAYMENT * General questions CATHAY MEMBERSHIP PROGRAMME * Cathay * Status Points * Missing Status Points or Asia Miles * Asia Miles * New Expiry Arrangement * Earn when you fly * Spending Miles when you fly * Redeeming HK Express Flights OTHERS * Request a flight certificate * Complaints, Compliments, Enquiries and Suggestions * Request a refund Share page Share on Facebook – Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Tweet This – Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Email , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific LinkedIn , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific WhatsApp , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Share on LINE – Open a New Window , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific ABOUT US * About the Cathay Pacific Group * Cathay apps * CareersOpen a new window * Our commitment to you * Partnership opportunitiesOpen a new window LEGAL AND PRIVACY * Legal and privacy * Cathay Pacific Conditions of CarriageOpen a new window * Passenger rights and regulations * Modern slavery act transparency HELP AND SUPPORT * Contact us * FAQs * Fuel surcharge * Optional services and fees * Site help * Sitemap ELEVATE YOUR LIFE WITH CATHAY * Flights * Holidays * Shopping * Wellness * Dining * Payment * Membership * Open a new window * Open a new window * Open a new window * Open a new window * Open a new window Open a new window Copyright © Cathay Pacific Airways Limited 國泰航空有限公司 * Feedback * Chat with us Open a new window * Back to top FEEDBACK Close If you have questions that require a response, please contact usOpen a new window for assistance. Thank you Your feedback will help us improve our website experience. Your feedback will help us improve our website experience. * * * * * Submit Close By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Cookies Settings COOKIES SETTINGS We use cookies to make sure that our website works properly and to offer you the best experience possible. Additional cookies are only used with your consent. By clicking on "Accept", you agree to the use of cookies. You can change your cookie preference by clicking on the “More options” button. If you wish to change your cookies preferences and learn more about our policy, please visit our Cookies PolicyOpen a new window page. 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