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Text Content

 * Home
 * About Us
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MANAGEMENT SKILLS FOR NEW MANAGERS

Christopher R. DeVany
Aug 9, 2022
10:00 AM PDT | 1:00 PM EDT
60 MINS
ID:202225



DESCRIPTION

New supervisors will be ready to hit the ground running with the skills learned
in this Webinar. Be ready to take on any challenge, be your best and put what
you’ve learned into practice immediately. You will learn the skills you need to
plan, prioritize and execute effectively each and every day. Putting into
practice both the “hard stuff” and “soft stuff” will help you meet new
challenges with increased confidence, respect and power. One of the toughest
parts of a manager’s job is dealing with and turning around problem employees.
The solutions aren’t “textbook”, yet in this Webinar, you will gain skills and
tools for solving problems and making decisions, especially when dealing with
those who challenge you the most.


WHY YOU SHOULD ATTEND

 * By participating, you will be able to more effectively:
 * Understand how to approach an intact team as their new supervisor
 * Develop your own management game plan
 * Motivate your direct reports
 * Coach for improved performance
 * Think and act strategically
 * Plan and prioritize your time
 * Handle difficult conversations
 * Listen actively and effectively
 * Create a motivational environment using feedback and reinforcement to guide
   and motivate behavior
 * Effectively deal with “difficult” people

Would you like to gain and build confidence in your ability to manage
effectively? What about your ability to motivate others who previously were your
peers? How about learning a management game plan?


Would you like your team to improve performance? If you answered “yes” to any of
these questions, then come laugh, listen and learn as Chris DeVany leads us all
through those important topics, key questions and answers we all need to be able
to address effectively to improve our team members’ and team’s performance!



WHO WILL BENEFIT

 * CEO
 * Senior Vice President
 * Vice President
 * Executive Director
 * Managing Director
 * Regional Vice President
 * Area Supervisor
 * Manager


AREAS COVERED IN THE SESSION

 * Setting Yourself up for Success
 * Understanding your new role as a supervisor
 * Making a change or letting go: Working with the three phases of change
 * Recognizing common challenges and pitfalls to avoid
 * Meeting the expectations of key stakeholders, including your boss, direct
   reports, senior management, and former peers
 * Motivating Others
 * Understanding what motivation is
 * Understanding what motivates each and every one of your direct reports
 * Creating Performance Plans and Professional Development Plans which address
   individual motivation Managing Employee Performance
 * Setting SMART goals for yourself and others
 * Using a five-step model to train your employees
 * Giving and receiving supportive and corrective feedback
 * Managing Up
 * Understanding and adapting to your manager’s style
 * Anticipating your manager’s needs and fulfilling them
 * Developing the best possible relationship with your manager Communication
   Skills
 * Demonstrating active listening to show understanding and check content
 * Asking questions that uncover valuable information and strengthen the
   relationship
 * Great Performance Through Coaching
 * Demonstrating giving and receiving feedback constructively
 * Assessing your own strengths and development needs as a coach
 * Asking questions that increase employees’ self-awareness and accountability
 * Delegating Effectively
 * Creating a plan for delegation and using this process to assign key tasks
 * Overcoming your fears of turning over responsibility and authority Handling
   Conflict with Ease
 * Knowing your conflict-handling styles
 * Developing the right conflict approach for each individual and situation
   Managing Your Time
 * Applying the time priority model to workplace tasks
 * Managing and protecting your time to get more of the right things done


SPEAKER PROFILE

Chris DeVany is the founder and president of Pinnacle Performance Improvement
Worldwide, a firm which focuses on management and organization development.
Pinnacle's clients include global organizations such as Visa International,
Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance,
Schlumberger and over 500 other organizations in 22 countries. He also has
consulted to government agencies from the United States, the Royal Government of
Saudi Arabia, Canada, Cayman Islands and the United Kingdom.


He has published numerous articles in the fields of surviving mergers and
acquisitions, surviving change, project management, management, sales,
team-building, leadership, ethics, customer service, diversity and work-life
balance, in publications ranging from ASTD/Performance In Practice to Customer
Service Management. His book, "90 Days to a High-Performance Team", published by
McGraw Hill and often accompanied by in-person, facilitated instruction, has
helped and continues to help thousands of executives, managers and team leaders
improve performance.



He has appeared hundreds of times on radio and television interview programs to
discuss mergers and acquisitions (how to manage and survive them), project
management, sales, customer service, effective workplace communication,
management, handling rapid personal and organizational change and other topical
business issues.


He has served or is currently serving as a board member of the International
Association of Facilitators, Sales and Marketing Executives International,
American Management Association, American Society of Training and Development,
Institute of Management Consultants, American Society of Association Executives,
Meeting Professionals International and National Speakers Association. Chris is
an award-winning Toastmaster's International Competition speaker. He recently
participated in the Fortune 500 Annual Management Forum as a speaker, panelist
and seminar leader.


Chris has distinguished himself professionally by serving multiple corporations
as manager and trainer of sales, operations, project management, IT, customer
service and marketing professionals. Included among those business leaders are
Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health
Care and Marriott Corporation.


He has assisted these organizations in mergers and acquisitions, facilitating
post-merger and acquisition integration, developing project management, sales,
customer service and marketing strategies, organizing inbound and outbound call
center programs, training and development of management and new hires, and
fostering corporate growth through creative change and innovation initiatives.


Chris holds degrees in management studies and organizational behavior from
Boston University. He has traveled to 22 countries and 47 states in the course
of his career.
Webinar Price Details

LIVE WEBINAR

One Attendee - $ $109 Group Attendee - $ $249

RECORDED WEBINAR

One Attendee - $ $149 Access recorded version only for one participant
unlimited viewing for 6 months ( Access information will be emailed 24 hours
after the completion of live webinar) Group Attendees - $ $349 Access recorded
version, Any number of participants unlimited viewing for 6 months ( Access
information will be emailed 24 hours after the completion of live webinar)

+ COMBO WEBINAR

One Attendee - $ $249 Access Combo (Recorded + Live) Version only for one
participant
Unlimited Viewing Recorded Version for 6 months ( Access information will be
emailed 24 hours after the completion of live webinar) Group Attendees - $ $549
Access Combo (Recorded + Live) Version, Any number of participants
Unlimited Viewing Recorded Version for 6 months ( Access information will be
emailed 24 hours after the completion of live webinar)
Add Cart Refund Policy

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