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Submitted URL: http://support.ubisoft.com/
Effective URL: https://www.ubisoft.com/en-us/help
Submission: On February 23 via api from US — Scanned from CA

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Text Content

WELCOME TO UBISOFT HELP

What do you need help with?

Type your question or keywords...


LIVE FEED

News and Known Issues

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R6S Marketplace - Issue with credits not displaying correctly in-game after
selling an item



We are aware of an issue in Rainbow Six Siege where some players have reported
that their R6 credits are not displayed correctly after successfully selling an
item via R6S Marketplace. 
 
To resolve this, please relaunch the game or complete a Player vs Player (PvP)
match. 
 
Our teams are actively investigating and working on a solution for all affected
players. 
 
We apologise for any inconvenience caused.



Learn more ▸

Ubisoft Store – Discount code redemption issue



We are currently investigating an ongoing issue with the Ubisoft Store discount
code redemption website.
 
Our teams are actively working on resolving the issue.
 
The promotional email and discount code you received will still be valid.
 
We apologise for any inconvenience caused.



Learn more ▸


LIVE FEED

News and Known Issues

Collapse all ▴

R6S Marketplace - Issue with credits not displaying correctly in-game after
selling an item



We are aware of an issue in Rainbow Six Siege where some players have reported
that their R6 credits are not displayed correctly after successfully selling an
item via R6S Marketplace. 
 
To resolve this, please relaunch the game or complete a Player vs Player (PvP)
match. 
 
Our teams are actively investigating and working on a solution for all affected
players. 
 
We apologise for any inconvenience caused.



Learn more ▸

Ubisoft Store – Discount code redemption issue



We are currently investigating an ongoing issue with the Ubisoft Store discount
code redemption website.
 
Our teams are actively working on resolving the issue.
 
The promotional email and discount code you received will still be valid.
 
We apologise for any inconvenience caused.



Learn more ▸




UBISOFT HELP QUICK LINKS


HELP TOPICS

ACCOUNT

 * Account linking
 * Account recovery
 * Account security
 * Account settings

PURCHASES AND REWARDS

 * Activation
 * Beta
 * In-game purchases
 * Payments
 * Product information
 * Promotions and discounts
 * Refunds and returns
 * Subscriptions
 * Track order

CONNECTIVITY AND PERFORMANCE

 * Server status
 * Connectivity troubleshooting
 * Technical troubleshooting

PLAYER SAFETY AND TRUST

 * Authenticity and fraud
 * Data privacy
 * Minor safety
 * Reporting and sanctions

GAMEPLAY AND WALKTHROUGHS

 * Accessibility
 * Learning
 * Matchmaking
 * Progression
 * Gameplan
 * Tips and Tricks
 * Walkthroughs


HELP FORMATS

 * Articles
 * Videos

Ubisoft Help Quick Links ▸

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