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NON-DISCRIMINATION NOTICE & INFORMATION IN OTHER LANGUAGES


DISCRIMINATION IS AGAINST THE LAW

Blue KC complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability, or
sex. Blue KC does not exclude people or treat them differently because of race,
color, national origin, age, disability, or sex.

Blue KC:

 * Provides free aids and services to people with disabilities to communicate
   effectively with us, such as:
   * Qualified sign language interpreters
   * Written information in other formats (large print, audio, accessible
     electronic formats, other formats)
 * Provides free language services to people whose primary language is not
   English, such as:
   * Qualified interpreters
   * Information written in other languages

If you need these services, contact Customer Service, 844-395-7126 (Toll free),
languagehelp@bluekc.com.

If you believe that Blue KC has failed to provide these services or
discriminated in another way on the basis of race, color, national origin, age,
disability, or sex, you can file a grievance with the Appeals Department, PO Box
419169, Kansas City, MO 64141-6169, 816-395-3537, TTY: 816-842-5607,
APPEALS@bluekc.com. You can file a grievance in person or by mail, or email. If
you need help filing a grievance, the Appeals Department is available to help
you. You can also file a civil rights complaint with the U.S. Department of
Health and Human Services, Office for Civil Rights electronically through the
Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

If you, or someone you're helping, has questions about Blue KC, you have the
right to get help and information in your language at no cost. To talk to an
interpreter, call 1-844-395-7126.

Spanish: Si usted, o alguien a quien usted está ayudando, tiene preguntas acerca
de Blue KC, tiene derecho a obtener ayuda e información en su idioma sin costo
alguno. Para hablar con un intérprete, llame al 1-844-395-7126.

Vietnamese: Nếu quý vị, hay người mà quý vị đang giúp đỡ, có câu hỏi về Blue KC,
quý vị sẽ có quyền được giúp và có thêm thông tin bằng ngôn ngữ của mình miễn
phí. Để nói chuyện với một thông dịch viên, xin gọi 1-844-395-7126.

German: Falls Sie oder jemand, dem Sie helfen, Fragen zum Blue KC haben, haben
Sie das Recht, kostenlose Hilfe und Informationen in Ihrer Sprache zu erhalten.
Um mit einem Dolmetscher zu sprechen, rufen Sie bitte die Nummer 1-844-395-7126
an.

Serbo-Croatian: Ukoliko Vi ili neko kome Vi pomažete ima pitanje o Blue KC,
imate pravo da besplatno dobijete pomoć i informacije na Vašem jeziku. Da biste
razgovarali sa prevodiocem, nazovite 1-844-395-7126.

Russian: Если у вас или лица, которому вы помогаете, имеются вопросы по поводу
Blue KC, то вы имеете право на бесплатное получение помощи и информации на вашем
языке. Для разговора с переводчиком позвоните по телефону1-844-395-7126.

French: Si vous, ou quelqu'un que vous êtes en train d'aider, a des questions à
propos de Blue KC, vous avez le droit d'obtenir de l'aide et l'information dans
votre langue à aucun coût. Pour parler à un interprète, appelez 1-844-395-7126.

Tagalog: Kung ikaw, o ang iyong tinutulangan, ay may mga katanungan tungkol sa
Blue KC, may karapatan ka na makakuha ng tulong at impormasyon sa iyong wika ng
walang gastos. Upang makausap ang isang tagasalin, tumawag sa1-844-395-7126.

Pennsylvanian Dutch: "Wann du hoscht en Froog, odder ebber, wu du helfscht, hot
en Froog baut Blue KC, hoscht du es Recht fer Hilf un Information in deinre
eegne Schprooch griege, un die Hilf koschtet nix. Wann du mit me Interpreter
schwetze witt, kannscht du 1-844-395-7126 uffrufe.

Cushite: Isin yookan namni biraa isin deeggartan Blue KC irratti gaaffii yo
qabaattan, kaffaltii irraa bilisa haala ta'een afaan keessaniin odeeffannoo
argachuu fi deeggarsa argachuuf mirga ni qabdu. Nama isiniif ibsu argachuuf,
lakkoofsa bilbilaa 1-844-395-7126 tiin bilbilaa.

Portuguese: Se você, ou alguém a quem você está ajudando, tem perguntas sobre o
Blue KC, você tem o direito de obter ajuda e informação em seu idioma e sem
custos. Para falar com um intérprete, ligue para 1-844-395-7126.

For TTY services, please call 1-816-842-5607.

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