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Submitted URL: https://click.pstmrk.it/3/dfire.ensight.ws%2Flive%2Fclick.php%3Fu%3Dhttps%253A%252F%252Fwww.samsung.com%252Fza%252Foffer...
Effective URL: https://www.samsung.com/za/offer/samsung-care-plus/?Reference_ID=61984380
Submission: On August 31 via api from ZA — Scanned from IT
Effective URL: https://www.samsung.com/za/offer/samsung-care-plus/?Reference_ID=61984380
Submission: On August 31 via api from ZA — Scanned from IT
Form analysis 7 forms found in the DOM
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<span class="gnb-search__placeholder">Galaxy Z Flip5</span>
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<button type="button" class="gnb-search__input-btn--scan-barcode">
<span class="hidden">Scan Barcode</span>
<svg class="icon" focusable="false" aria-hidden="true">
<use href="#barcode-regular"></use>
</svg>
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</div>
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</form>Text Content
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CERTIFIED CARE BY
SAMSUNG EXPERTS
SAMSUNG CARE+ IS PROVIDED BY SAMSUNG AUTHORIZED TECHNICIANS WHO ARE TRAINED
TO REPAIR SAMSUNG GALAXY DEVICES.
Stop automatic slide show
BUY NOW AND STAY PROTECTED FROM ACCIDENTAL DAMAGE
No need to worry about accidental phone drops anymore. All that's left for you
is to enjoy your Galaxy experience.
* Terms & Conditions Apply.
** Samsung Care+ coverage, service type and redemption may vary by country
(region) and deductables (service fee) may apply.
Buy Now
Buy Now
PROTECT YOU NEW DEVICE FOR 1 YEAR
With complimentary screen protection*
*Valid from 26 July - 31 December 2023.
Redeem within 30 days of purchase. Limited time only.
Terms and Conditions Apply..
REDEEM NOW
REDEEM NOW
PROTECT YOU NEW DEVICE FOR R599 FOR 1 YEAR*
Valid from 1 August - 30 September 2023.
Redeem within 30 days of purchase. Limited time only.
Terms and Conditions Apply.
REDEEM NOW
REDEEM NOW
GET 1 YEAR SAMSUNG CARE+ SCREEN PROTECTION FROM ONLY R349 ONCE-OFF
Buy now Register now
Buy now Register now
BUY NOW AND STAY PROTECTED FROM ACCIDENTAL DAMAGE
No need to worry about accidental phone drops anymore. All that's left for you
is to enjoy your Galaxy experience.
* Terms & Conditions Apply.
** Samsung Care+ coverage, service type and redemption may vary by country
(region) and deductables (service fee) may apply.
Buy Now
Buy Now
PROTECT YOU NEW DEVICE FOR 1 YEAR
With complimentary screen protection*
*Valid from 26 July - 31 December 2023.
Redeem within 30 days of purchase. Limited time only.
Terms and Conditions Apply..
REDEEM NOW
REDEEM NOW
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Protect you new device for 1 year Protect you new device for 1 year Protect you
new device for 1 year Protect you new device for 1 year Get 1 Year Screen
Protection Get 1 Year Screen Protection Buy now and stay protected Buy now and
stay protected
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* SAMSUNG CARE+
* About selected
* Coverage selected
* How to buy selected
* Contact us selected
* IMEI selected
* FAQ selected
ACCIDENTS HAPPEN BUT SAMSUNG CARE+ HAS YOU COVERED
Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your
new Galaxy device. You’ll stay worry-free beyond the standard warranty, with
complete protection for all accidental breakage and breakdown for up to 3 years.
Whatever happens, our Galaxy experts will work to help get you back on track.
HERE'S WHAT'S COVERED
HARDWARE REPAIRS
Get fast, convenient repairs using genuine Samsung parts, from our authorised
technicians.
BATTERY REPLACEMENT
Stay powered up with quick and easy battery replacements.
WATER
DAMAGE
Get hassle-free repair services for accidental damage caused by water or other
liquids.
* Premium offer only.
SOFTWARE COVERAGE
If your device isn't running smoothly, we'll check and fix the issue.
2 CLAIMS WITHIN 3 YEARS
Make up to 2 claims for repair or replacement within 3 years, and save with a
low deductible per claim.
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HOW MUCH DOES IT COST?
Device Samsung Care+ Standard Samsung Care+
Premier 12 Months 24 Months 24 Months 36 Months 1x Screen
Repair 2x Screen
Repairs 2x Accidental Damage
Repairs 2x Accidental Damage
Repairs Once Off Per Month Once Off Per Month Once Off Per Month Once Off Per
Month Galaxy Z Fold5, Z Flip5, Z Fold4, Flip4, Z Fold3, Flip3 R1999
R0 - - - R2499
R1999 R169 R3499
R2999 R199 Galaxy S23 Ultra, S22 Ultra, S21 Ultra, S20 Ultra, Note20 Ultra R1299
R109 R1699 R129 R2299 R149 R2999 R179 Galaxy S23+, S23, S22+, S22, S21+, S21,
S21 FE, S20 FE, Note 20 R999 R85 R1499 R99 R1999 R129 R2499 R159 Galaxy A54,
A53, A52, A52s, A73, A72 R699
R599 R59
R55 R999
R799 R75
R69 R1499
R1199 R99
R85 R1999
R1699 R129
R99 Galaxy A34, A33 5G, A32 5G, A32 R499
R349 R45
R39 R749
R599 R59
R55 R999
R799 R75
R69 Not
Available Not
Available Galaxy Tab S9 Ultra, S9+, S9, S8 Ultra, S8+, S8, S7+, S7, S7 FE, S5e
R699
R599 R69 R999 R89 R1999 R109 R2499 R129 Galaxy Tab S6 Lite, A8, A7, A7 Lite, Tab
Active 3 R499 R49 R699 R69 R999 R89 R1499 R109
* 1. Samsung Care+ can only be purchased within 30 days from device purchase
date.
* 2. Samsung Care+ prices are subject to change without notice.
* 3. Once off payments can be made via straight or budget.
* 4. Repair fee is payable per incident.
REPAIR FEE FOR PER INCIDENT
Model Repair Fee Galaxy Z Fold5, Z Flip5, Z Fold4, Z Flip4, Z Fold3, Z Flip3, Z
Fold2, Z Flip R999 Galaxy S23 Ultra, S23+, S23, S22 Ultra, S22+, S22, S21 Ultra,
S21+, S21, S21 FE, S20 Ultra, S20+, S20, S20 FE, S10+, S10, S10e, Note 20, Note
10+, Note 10, Note 9, Note 8, S9+, S9, S8+ and S8 R999 Galaxy A54, A53, A52,
A51, A50, A52s, A80, A73, A72, A71, A70, Note 10 Lite R749 Galaxy A34, A33, A31,
A30s, A30, A32 5G, A32, A21s, A20, A12, A11, A10s, A10, A02s, A02, A01, A3 Core,
A2 Core, J4 Core R499 Galaxy Tab S9 Ultra, S9+, S9, S8 Ultra, S8+, S8, S7+, S7,
S7 FE, S5e R999 Galaxy Tab S6 Lite, A8, A7, A7 Lite, Tab Active 3 R749
TERMS AND CONDITIONS
Premium Standard Z Series
* Please refer to approximate service fees at
https://www.samsung.com/za/support
* * Samsung Care+ prices are subject to change without notice.
* ** Samsung Care+ coverage may vary by country, model and deductibles may
apply.
PRIVACY POLICY
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HOW IS IT BETTER THAN THE STANDARD DEVICE WARRANTY?
* SAMSUNG CARE+ INCLUDES:
Cover Samsung Care+ Standard Samsung Care+ Premium Screen* ✓ ✓ Back Glass ✓ ✓
Battery** ✓ ✓ Mainboard ✓ Liquid Damage ✓ External Casing ✓ Period 12 Months
24 Months 24 Months 36 Months Number of Incidents 1 2 2 2
1.
* Z Series Devices – Inner and/ Or Outer screen protection included
2.
** Battery will only be replaced with a valid screen repair
* WHAT IS NOT INCLUDED:
∙ Loss of the device
∙ Intentional damage
∙ Cosmetic damage
∙ Theft of any kind
∙ Lack of reasonable care
∙ Damages resulting from normal wear and tear
* STANDARD MANUFACTURER WARRANTY INCLUDES:
∙ Phone malfunctions
∙ Remote diagnostics and setup
∙ Walk-in at 100 national locations
∙ 1-Year battery warranty
∙ Phone health check and customer support
HOW AND WHERE TO BUY
Getting covered is easy. You can buy Samsung Care+ with your new Galaxy device
or within
30 days of your device activation. Just choose one of the online or offline
options below.
1. REGISTER ONLINE
Click the BUY NOW button and register within 30 days of purchasing your new
Samsung Galaxy device.
BUY NOW
2. COMPLETE YOUR PURCHASE
Complete the online form and payment section by either completing the debit
order or once off payment section. Once off payments can be processed as
straight or budget.
3. RELAX. YOU'RE COVERED
Once Care+ is activated, you can enjoy your new Galaxy device to the fullest.
Plus, check your coverage status anytime on the Samsung Members app.
1. BUY SAMSUNG CARE+ WITH YOUR NEW PURCHASE
From our samsung.com, select the Samsung Care+ plan for your new Galaxy and add
it to your cart. Head to the checkout to buy your device and Samsung Care+ plan
at the same time.
Buy now
2. ADD SAMSUNG CARE+ WITHIN 30 DAYS OF YOUR PURCHASE
Log in and input your IMEI number and select the Samsung Care+ plan for your
device. Go to checkout to purchase your Samsung Care+ plan.
Go to site
3. VISIT SAMSUNG EXPERIENCE STORE NEAR YOU TO BUY SAMSUNG CARE+
A Samsung professional will help you find out your device status and purchase
Samsung Care+ at your nearest Samsung Experience Store. Head to checkout to
purchase your Samsung Care+ plan. Our sales expert will register your device
through our retail portal.
Search nearby
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HOW TO CLAIM YOUR BENEFITS
WITH SAMSUNG CARE+
A Samsung professional will help you find out your device status and purchase
Samsung Care+ at your nearest Samsung Customer Service.
STEP 1
Oops! You’ve dropped your device on your way to work- and to your dismay, the
screen seems to be shattered. What should you do?
STEP 2
If you are already a Samsung Care+ member, rest easy. We can restore your device
quick and easy.
STEP 3
Visit your nearest Samsung Customer Service for authorized, convenient repair
services provided by our trained professional.
STEP 4
Pay a small repair fee on-site for the device to be repaired without additional
paperwork required. You can get going right back on track.
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CONTACT US HERE.
If you have an existing Samsung Care+ service plan,
please contact IUA on
admin@iua.co.za or
0860 100 111
For any other info or support regarding Samsung Care+,
please contact us on
careplusza@samsung.com or
0860 726 7864
IT’S EASY TO FIND YOUR IMEI NUMBER
To make a claim or check your coverage, you'll need your 15-digit IMEI number
ready. Here’s how to find it:
METHOD 1
Dial *#06# from your phone. Your IMEI number will appear on your screen.
METHOD 2
On your phone, go to Settings and then tap "About phone". Look for your IMEI
number on the screen. Press and hold your finger on the IMEI number to copy it
to your clipboard.
METHOD 3 (TABLETS ONLY)
Your IMEI, serial number and model number may be printed on the back of your
tablet.
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START HERE.
DISCOVER THE RIGHT GALAXY FOR YOU
GALAXY S23 ULTRA
Buy now
GALAXY TAB S9 ULTRA
Buy now
GALAXY WATCH6
Buy now
GALAXY BUDS2 PRO
Buy now
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* Device and screen images simulated for illustrative purposes.
MORE INFORMATION
FREQUENTLY ASKED QUESTIONS
* WHAT IS SAMSUNG CARE+?
Samsung Care+ aims to provide you with a suite of premium value-added
services so that your Samsung Galaxy device can stay in tip-top condition at
your convenience.
Services include:
* 50% savings on out-of-warranty repairs (up to 2 times for 24M policy)
* Service support at your doorstep (up to 2 times for 24M policy)
* Diagnostic device checks
* Hassle-free data transfer
* 24/7 remote support (via Samsung Hotline and Live Chat)
* 12 months extended warranty for SC+ (24 months)
Samsung Care+ is a service plan that offers Accidental Damage Protection to
your Galaxy Device.
* WHAT DOES ACCIDENTAL DAMAGE FROM HANDLING MEAN?
Accidental Damage from Handling means Accidental Damage caused during normal
use.
* WHAT DOES SAMSUNG CARE+ COVER?
Samsung Care+ Premium covers accidental damage repairs to your entire Galaxy
device, including a free battery swap with each valid screen repair.
Samsung Care+ Standard covers front screen and/or back glass damage repairs
only, including a free battery swap with each valid screen repair.
* WHAT PERIOD DO I HAVE THIS BENEFIT FOR?
The maximum period of cover is 36 months from the date of device purchase,
depending on the Samsung Care+ service plan you purchased.
* UP UNTIL WHEN CAN I APPLY FOR SAMSUNG CARE+?
You must apply within 30 days from the date of device purchase. If you don’t
take up this offer during this 30 day period, you will lose out on this
benefit.
* HOW MANY INCIDENTS DOES A CUSTOMER HAVE?
You have up to a maximum of 2 incidents over a maximum period of 36 months,
depending on the Samsung Care+ service plan you purchased.
* WHO PAYS FOR SAMSUNG CARE+?
The Device Owner must apply for the Samsung Care+ benefit as a ‘paid for’
service.
Pricing of the service is determined by the device model and Care+ plan, and
is available as a once-off payment or a debit order (only for select Care+
plans) over 24 months.
* IF I CHOOSE THE MONTHLY OPTION HOW WILL I PAY FOR MY SAMSUNG CARE+ BENEFIT?
You will be debited on a monthly basis on your preferred debit day.
* HOW DO I REGISTER FOR SAMSUNG CARE+?
You need to register via http://www.samsungcareplus.com/za
* HOW DO I REPORT AN INCIDENT?
You contact the Samsung Care+ contact centre and an agent will take your
details and immediately facilitate your incident report.
Alternatively, you can go to the nearest Samsung Authorised Repair Centre
(ARC) and book your device in for repair.
Please remember to bring your proof of device purchase and your Samsung Care+
policy with you.
Locate your nearest accredited service centre:
www.samsung.com/za/support/service-centre/
* IF I HAVE A SAMSUNG CARE+ INCIDENT, IS THERE A REPAIR FEE?
Yes, a repair fee is payable with every qualifying claim. The value of the
repair fee is indicated on this website and in your Samsung Care+ T&C
document.
* AM I REQUIRED TO PROVIDE THE DEVICE PROOF OF PURCHASE FOR AN INCIDENT TO BE
VALID?
Yes, proof of purchase is required.
* HOW LONG DO I HAVE TO PAY THE REPAIR FEE?
You have 30 days from the date you checked in your device with the Service
Centre to pay the Repair fee. If the Repair fee is not paid within 30 days
your claim will be forfeited.
* IS SAMSUNG CARE+ TRANSFERABLE?
No, Samsung Care+ is customer specific. If the original device no longer
belongs to the original owner then the Samsung Care+ benefit is no longer
valid.
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