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 * Product
   
   PRODUCT
   
    * Whiteboard
      
      Collaborate to create the next big thing
   
    * Miro Developer Platform
      
      Build with our API, SDK, and iFrame
   
    * Apps & Integrations
      
      Work smarter with connected tools
   
    * Miro for Devices
      
      Collaborate with your team from anywhere
   
    * Templates
      
      Save time with our ready-made frameworks and proven workflows
   
    * Security
      
      Keep your work safe with enterprise-grade data protection

 * Solutions
   
   BY TEAM
   
    * Product Management
      
      Build strategies that rally the team
   
    * UX & Design
      
      Map customer journeys and easily gather feedback on designs
   
    * Engineering
      
      Understand and communicate complex ideas
   
    * Marketing
      
      Brainstorm and design campaigns
   
    * Sales
      
      Align your team and strengthen client relationships
   
    * Consultants & Agencies
      
      Bring clients into the conversation
   
   BY USE CASE
   
    * Hybrid Work
      
      Collaborate wherever and whenever you work
   
    * Meetings & Workshops
      
      Engage teams and make big things happen
   
    * Brainstorming
      
      Unleash and expand on creative ideas
   
    * Diagramming
      
      Chart a path and illustrate concepts
   
    * Strategy & Planning
      
      Set goals and track progress
   
    * Agile Workflows
      
      Drive faster team collaboration
   
    * Project Management
      
      Visualize tasks and dependencies

 * Resources
   
   LEARN
   
    * Miro Academy
      
      Level up your skills with live sessions and online courses
   
    * Blog
      
      Explore collaboration, creativity, and teamwork
   
    * Miro Webinars
      
      Engage in fun and informative virtual events
   
    * Miro Guides
      
      Tap into tips and tricks for better co-creation
   
    * Help Center
      
      Learn even more about how Miro works
   
    * Developer Documentation
      
      Build on our platform
   
    * New product releases
      
      Discover all the latest updates with our What's New program
   
   CONNECT
   
    * Miro Community Forum
      
      Get to know the people who use and love our platform
   
    * Miro Developer Community
      
      Connect with other platform builders
   
    * Miro Experts Directory
      
      Work with people who are at the top of their craft and vetted by our team
   
    * Miro for Startups
      
      Grow and scale your business
   
    * Miro for Education
      
      Make teaching and learning more meaningful
   
    * Miro for NPO’s
      
      Empower better solutions for big problems
   
   EXPLORE
   
    * Online whiteboard
      
      Try a Lite version of our whiteboard
   
    * Online Diagrams
      
      Try Diagrams by Miro
   
    * Online Flowcharts
      
      Flowcharts by Miro

 * Enterprise
   
 * Pricing
   
 * Contact Sales

Contact Sales



MIRO LEGAL INFORMATION

TABLE OF CONTENTS

Terms of Service
Master Cloud Agreement
Privacy Policy
Applicability of this Privacy Policy
Identifying the Data Controller and Processor
The types of personal data we collect
How we use personal data 
Miro AI
Data Retention
How we share and disclose personal data
Security
Our responsibility for third party links
Age Restriction 
Changes to this Privacy Policy
Local Provisions
Cookies Policy
Developer Terms of Use
Recruitment Privacy Policy
Online Community Terms of Use
Open Source Software - Site
Open Source Software - Client
Current Subprocessors List
Vendor Data Processing Addendum
Customer Data Processing Addendum
Code of Conduct
Miro AI Beta Program Terms
Prior Master Cloud Agreement "MCA" Versions
Miro Marketplace Terms of Use

TABLE OF CONTENTS





PRIVACY POLICY

Privacy Policy

Last updated: 8 March 2023 

This Privacy Policy describes how RealtimeBoard, Inc. dba Miro, including its
affiliates and subsidiaries (collectively, Miro and also referred to as our, us
and we) collects, uses and discloses personal data, as well as any choices you
have with respect to this personal data.

When we refer to “Miro”, we mean the Miro entity that acts as the controller or
processor of your personal data, explained in more detail in the “Identifying
the Data Controller and Processor” section below.


APPLICABILITY OF THIS PRIVACY POLICY

This Privacy Policy applies to Miro’s online collaboration tools and platform,
including the associated Miro mobile and desktop applications (collectively, the
“Services”), miro.com and other Miro websites (collectively, the “Websites”) and
other interactions (e.g. customer support, the Miro Community, etc.) you may
have with Miro, including the processing of any messages, files, video or audio
recordings, prompts or other content submitted through our Services
(collectively, “Customer Content”). This Privacy Policy does not apply to any
third-party applications or software that integrate with our Services
(“Third-Party Services”), or any other third-party products, services or
businesses. 

The organization (e.g., your employer or another entity or person) (“Customer”)
that entered into the Terms of Service or the Master Cloud Agreement, and any
product-specific Terms (together, the “Customer Agreement”) controls its
instance of the Services (its “Organization”) and any associated Customer
Content. Individuals that are granted access to an Organization by a Customer
(“Authorized Users”) routinely submit Customer Content to Miro when using the
Services.

If you have any questions about specific Organization settings and privacy
practices, please contact the Customer whose Organization you use. If you have
received an invitation to join an Organization but have not yet created an
account, you should request assistance from the Customer that sent the
invitation.


IDENTIFYING THE DATA CONTROLLER AND PROCESSOR

Data protection law in certain jurisdictions differentiates between the
“controller” and “processor” of personal data. In general, Customer is the
controller and Miro is the processor of Customer Content. 

As the controller for Customer Content, Customer may, for example, use the
Services to grant and remove access to an Organization, assign roles and
configure settings, access, modify, export, share and remove Customer Content
and otherwise apply its policies to the Services.

As the processor for Customer Content, Miro processes Customer Content only on
Customer’s request and in accordance with Customer’s written instructions,
including the applicable terms in the Customer Agreement, Customer’s use of the
Services, and as required by applicable law. For more information about how
Customer Content is processed (such as how your personal data is processed, the
purpose and legal basis for processing, and your data subject rights), we refer
you to the relevant Customer’s privacy notice.

Miro is the controller for certain other categories of data (described in
paragraph 3 below). If you have any questions or complaints, or would like to
exercise your rights with regard to your personal data, please contact us at
privacy@miro.com.


THE TYPES OF PERSONAL DATA WE COLLECT

Your personal data is provided by you, obtained from third parties, and/or
created by us when you use the Services.

Miro may collect and receive Customer Content and other personal data (“Other
Data”) in a variety of ways:

 * Customer Content. Customers or Authorized Users routinely submit Customer
   Content to Miro when using the Services.

 * Other Data. Miro also collects, generates and/or receives Other Data:

 * Organization and account information. To create or update an Organization
   account, you or the relevant Customer (e.g. your employer) will supply Miro
   with an email address, phone number, password, domain and/or similar account
   details. This may also happen if you are a Free, Team or Business User whose
   employer purchases an Enterprise version of the Services. In addition,
   Customers that purchase a paid version of the Services provide Miro (or its
   payment processors) with billing details such as credit card information,
   banking information and/or a billing address.

 * Usage data. 
   
   * Service metadata. When an Authorized User interacts with the Services,
     metadata is generated to provide additional context about their use of the
     Services. For example, Miro logs the Organizations, boards, people,
     features, content and links that you view or interact with, as well the
     types of files shared and any Third-Party Services that you use.
   
   * Log data. Like most websites and services delivered over the Internet, our
     servers automatically collect information when you access or use our
     Websites or Services, recording this information in log files. This log
     data may include the Internet Protocol (IP) address, the address of the web
     page visited before using the Website or Services, your browser type and
     settings, the date and time the Services were used, information about
     browser configuration and plugins, and language preferences.
   
   * Device data. Miro collects information about devices accessing the
     Services, including the type of device, operating system used, device
     settings, application IDs, unique device identifiers and crash data.
     Whether we collect some or all of this Other Data often depends on the type
     of device used and its settings.
   
   * Location data. We receive information from you, the relevant Customer and
     other third-parties that helps us approximate your location. We may, for
     example, use a business address submitted by your employer or an IP address
     received from your browser or device to determine approximate location.
     Miro may also collect location information from devices in accordance with
     the consent provided by your device.
   
   * Third-party data. Miro may receive data about organizations, industries,
     lists of companies that are customers, Website visitors, marketing
     campaigns and other matters relevant to our business from parent
     corporations, affiliates and subsidiaries, our partners, or other third
     parties that we use to make our own information more useful. This data may
     be combined and may include aggregate-level data. For example, information
     about how well an online marketing or email campaign performed, or to
     create a business contacts directory.
   
   * Cookie data. Miro uses a variety of cookies and similar technologies in our
     Websites and Services to help us collect Other Data. For more details about
     how we use these technologies, as well as your opt-out opportunities and
     other options, please see our Cookie Notice.
   
   * Email performance data. Miro uses a ‘clear image’ (gif) in email
     communications in order to track engagement and performance metrics. Much
     of this data is aggregated and does not contain personal data. If you wish
     to turn off this tracking, you can do so by turning off images in the email
     itself. 
   
   * Third-Party Services data. A Customer may choose to use Third-Party
     Services. If Customer enables Third-Party Services, Miro may access and
     exchange Customer Content and Other Data with the Third-Party on Customer’s
     behalf, in accordance with our agreement with the Third-Party Services and
     any permissions granted by the Customer (including its Authorized User(s)).
   
   * Contactdata. In accordance with the consent provided by your device or
     other third-party API, we process any contact information that an
     Authorized User chooses to import when using the Services.
   
   * Community data. We also receive Other Data when submitted to our Websites
     or in other ways, such as if you participate in the Miro Community, Miro
     Academy, or Miroverse. This data is either submitted directly to the
     Services, or collected during Forums, Programs, contests, activities,
     events, or educational programs hosted by Miro (or a vendor).
   
   * Call data. Our Customer Success team may record video or telephone calls
     with Customers for the purposes of training and quality assurance. You will
     be notified of this when a recording is made, and can request that Miro
     does not record these calls.
   
   * Additional data provided to Miro. We also receive Other Data when submitted
     to our Websites or in other ways, such as when you request support,
     interact with our social media accounts or otherwise communicate with
     Miro. 

 * Business data. Miro may receive information about individuals from
   organisations, industries, Customers, (potential) partners, parent
   corporations, affiliates and subsidiaries, and our partners for cooperation
   and communication purposes.

Generally, no one is under a statutory or contractual obligation to provide any
Customer Content or Other Data (collectively, “Personal Data”). However, certain
Personal Data is collected automatically and, if some Personal Data, such as
Organization setup details, is not provided, we may be unable to provide the
Services.


HOW WE USE PERSONAL DATA 

Customer Content will be used by Miro in accordance with Customer’s
instructions, including any applicable terms in the Customer Agreement and
Customer’s use of the Services, and as required by applicable law.

Miro uses Other Data for the purposes of our legitimate interests in operating
our Services, Websites and business. More specifically, Miro uses Other Data:

 * To provide, update, maintain and protect our Services, Websites and business.
   This includes the use of Other Data to support delivery of the Services under
   a Customer Agreement, including to create or update an Organization, to
   prevent or address service errors, security or technical issues, and to
   analyze and monitor usage of the product and its features, trends and other
   activities.

 * To provide, update, maintain and otherwise operate the Miro Community, Miro
   Academy and Miroverse. This includes facilitating collaboration and
   interaction between Users when engaging with the Miro Community or Miroverse,
   and/or recording learners’ progress and certifications in Miro Academy.

 * As required by applicable law, legal process or regulation.

 * To support and communicate with you by responding to your requests, comments
   and questions. If you contact us, we may use your Other Data to respond.

 * To develop, test and provide search, learning and productivity tools and
   additional features. Miro tries to make the Services as useful as possible.
   For example, we make Services suggestions based on historical use and
   predictive models, identify organizational trends and insights, customize
   your experience of the Services, or to create and develop new features and
   products.

 * To conduct market and user research. To improve our Services and troubleshoot
   new products and features, we may carry out research. For example we may
   survey Customers (including Admins, Users and other contacts) or third
   parties about customer satisfaction, user experience, the effectiveness of
   our marketing campaigns, and their broader interests.

 * To send emails and other communications. 
   
   * Transactional: As part of our services, we provide users with certain
     communications and updates, We may send you service, transactional,
     technical and other administrative communications, such as communications
     about your account, our Service offerings, changes to the Services, and
     important Services-related notices, such as security and fraud notices. We
     consider these communications as part of our Services to you.
   
   * Soft opt-in / Legitimate Interests: In addition, where you are a
     non-enterprise user or you if you have opted-in as an enterprise user, we
     sometimes send emails about new product features, recommendations and
     promotional communications, or other news about Miro. You can opt-out of
     these messages at any time by using the unsubscribe link included in all of
     these communications.

 * For billing, account management and other administrative matters. Miro may
   need to contact you for invoicing, account management, and similar reasons
   and we use account data to administer accounts and keep track of billing and
   payments.

 * To investigate and help prevent security issues and abuse.

 * To manage and to contact you with regard to involvement. We may need to
   manage and contact you with regard to your involvement and participation in
   the Miro Community (such as the Forums, Programs, Miroverse, contests,
   activities, events or educational programs hosted by Miro or a vendor).

If information is aggregated or de-identified so that it can no longer
reasonably be associated with an identified or identifiable natural person, Miro
may use it for any business purpose. To the extent information is associated
with an identified or identifiable natural person and is protected as personal
data under applicable data protection law, it is referred to in this Privacy
Policy as “Personal Data.”


MIRO AI

In order to improve efficiency, take care of routine tasks and work with teams
as part of your creative process, Miro offers certain AI-supported
functionalities within the product, Miro AI.

If you choose to use these features, Customer Content (including user-generated
prompts) will be processed by AI and machine learning models in order to
generate content or make changes to your board. Some of these models sit
internally within our product, and some are provided by a third party. We will
not use your data to train the models.

In order to provide Miro AI, Miro uses the following types of personal data:

 * User-generated prompts submitted by Users, which the models will use to
   generate content or make changes to your board. This is Customer Content, and
   we process it as a data processor on your instructions in order to provide
   the Services. Please be aware that any personal data you submit as a prompt
   will be processed by Miro AI.

 * Usage metadata about how Users engage with Miro AI, which Miro processes as a
   data controller in order to prevent or address service errors, security or
   technical issues, and to analyze and monitor usage of Miro AI. Usage metadata
   does not contain Customer Content.

Miro AI might share limited data with Microsoft for the above purposes and to
monitor compliance with codes of conduct.

More information about Miro AI works and how to disable the AI feature is
available in our Help Center.


DATA RETENTION

Miro will retain Customer Content in accordance with a Customer’s instructions,
including any applicable terms in the Customer Agreement and Customer’s use of
the Services, and as required by applicable law. The deletion of Customer’s
Personal Data may result in the deletion and/or de-identification of an account
and certain associated Other Data. Miro may retain Other Data for as long as
necessary for the purposes described in this Privacy Policy.

Further, note that we may keep certain types of Other Data after the
deactivation of an account for the period needed for Miro to pursue legitimate
business interests, conduct audits, comply with (and demonstrate compliance
with) legal obligations, resolve disputes, and enforce our agreements.


HOW WE SHARE AND DISCLOSE PERSONAL DATA

This section describes how Miro may share and disclose personal data, as
described in paragraph 3 above. Customers determine their own policies and
practices for the sharing and disclosure of personal data. Miro does not control
how they or any other third party chooses to share or disclose personal data.

Miro may share and disclose personal data in accordance with a Customer’s
instructions, including any applicable terms in the Customer Agreement and the
Customer’s use of the Services and in compliance with applicable law. Where
necessary, may only share personal data with third parties where we have
obtained consent to do so.

We may share personal data as follows: 

 * Displaying the Services. When an Authorized User submits Customer Content
   (including personal data), it may be displayed to other Authorized Users that
   have access to the same Miro Board. For example, an Authorized User’s name
   and Miro profile may be displayed. Please consult the Help Center for more
   information on this functionality.

 * Customer access. Owners, administrators, Authorized Users, and other Customer
   representatives and personnel may be able to access, modify, or restrict
   access to personal data. This may include, for example, your employer using
   Service features to export logs of your activity or accessing or modifying
   your profile details..

 * Subcontractors. We may engage third-party companies or individuals as
   sub-processors to process personal data. These third parties may, for
   example, provide virtual computing and storage services, or we may share
   business information to develop strategic partnerships to support our
   Customers. Please see more information on our subcontractors here.

 * Third-Party Services. Customers may enable Third-Party Services. When
   enabled, Miro may access and exchange Customer Content with the provider of a
   Third-Party Service on Customer’s behalf. Third-Party Services are not owned
   or controlled by Miro and third parties that have been granted access to
   personal data may have their own policies and practices for its collection,
   use, and sharing. Please check the permissions, privacy settings, and notices
   for these Third-Party Services or contact the relevant provider with any
   questions.

 * Partners. We may share personal data with developers, partners and others we
   engage to create Miro applications and/or integrating Miro features.

 * Forums. The information you choose to provide in a community forum, including
   personal data, will be publicly available.

 * Corporate Affiliates. Miro may share personal data with its corporate
   affiliates, parents and/or subsidiaries for business continuity purposes.

 * During a change to Miro’s business. If Miro engages in a merger, acquisition,
   bankruptcy, dissolution, reorganization, sale of some or all of Miro’s assets
   or stock, financing, public offering of securities, acquisition of all or a
   portion of our business, a similar transaction or proceeding, or steps in
   contemplation of such activities, some or all personal data may be shared or
   transferred, subject to standard confidentiality arrangements.

 * To comply with laws. If we receive a request for personal data, we may
   disclose personal data if we reasonably believe disclosure is in accordance
   with or required by any applicable law, regulation, or legal process.

 * To enforce our rights, prevent fraud, and for safety. To protect and defend
   the rights, property or safety of Miro, its users, or third parties,
   including enforcing its contracts or policies, or in connection with
   investigating and preventing illegal activity, fraud, or security issues,
   including to prevent death or imminent bodily harm.


SECURITY

Miro takes security of personal data very seriously. Miro strives to protect all
Personal Data from loss, misuse, and unauthorized access or disclosure, and we
have received internationally recognized security certifications. To learn more
about current practices and policies regarding security and confidentiality of
the Services, please see our  Trust Center and Security FAQs. Given the nature
of communications and information processing technology, Miro cannot guarantee
that, during transmission through the internet or while stored on our systems or
otherwise in our care, personal data will be absolutely safe from intrusion by
others.

In addition, we take additional steps to protect any personal data about you
that we process for the Miro Customer Experience Program, including
pseudonymization applied to Other Data, and anonymization applied to Customer
Content.


OUR RESPONSIBILITY FOR THIRD PARTY LINKS

Our Services may contain links to websites and services operated by third
parties. If you follow a link to any of these websites, please note that these
websites have their own privacy notices and terms and conditions. Further, we
have no responsibility for, or control over, the information collected by any
third-party website and we cannot be responsible for the protection and privacy
of any information which you may provide to these websites. You should read the
relevant privacy notices and terms and conditions before using their websites or
services. 


AGE RESTRICTION 

Miro does not allow use of our Services and Websites by anyone younger than 16
years old (“Minor”). If you learn that a Minor has unlawfully provided us with
personal data, please contact us and we will take steps to delete this
information.

By using our Services and Websites, you represent and warrant that you are not a
Minor as of the date of first access to our Services and Websites. 

If you are a Minor, you represent and warrant that you are accessing the
Services and Websites with the consent of a competent guardian over the age of
16 years old who takes responsibility for your use of the Services and Websites.
If you are a Minor accessing Miro via an education institution, that institution
will have procured a licence on your behalf and agreed to our terms and
conditions. In particular, it will have agreed that it has obtained all
necessary consents and will take responsibility for your use of the Services and
Websites.


CHANGES TO THIS PRIVACY POLICY

Miro may change this Privacy Policy from time to time. Laws, regulations, and
industry standards evolve, which may make those changes necessary, or we may
make changes to our services or business. We will post the changes to this page
and we encourage you to review our Privacy Policy to stay informed. If we make
changes that materially alter your privacy rights, Miro will provide additional
notice, such as via email or through the Services. If you disagree with the
changes to this Privacy Notice, you should deactivate your account. Contact the
relevant Customer if you wish to request the removal of your personal data under
their control.


LOCAL PROVISIONS

European Union

If you are based in the European Union, the following provisions also apply:

 * GDPR means Regulation 2016/679 of the European Parliament and of the Council
   of 27 April 2016 on the protection of natural persons with regard to the
   processing of personal data and on the free movement of such data, and
   repealing Directive 95/46/EC.

 * Member State means a member state of the European Union.

 * If we share your personal data with our group company(ies) or third parties
   located outside the European Economic Area, we take steps to ensure that
   appropriate safeguards are in place to guarantee the continued protection of
   your personal data, such as by entering into the Standard Contractual Clauses
   adopted by the European Commission (article 46(2)(c) GDPR), which are
   available here.

 * Where we are the controller of your personal data, the GDPR data protection
   rights set out below apply to you. Most of these rights are not absolute and
   are subject to exemptions under applicable law. We will respond to any
   request to exercise your rights within one month, but have the right to
   extend this period in certain circumstances. If we extend the response
   period, we will let you know within one month from your request. If your
   request is clearly unfounded or excessive, we reserve the right to charge a
   reasonable fee or refuse to comply with it. To exercise these rights, please
   submit a request to us by sending an email to privacy@miro.com.
   
   * Access your personal data. You are entitled to ask us if we are processing
     your personal data and, if we are, you can request access to your personal
     data. This enables you to receive a copy of the personal data we hold about
     you.
   
   * Request the transfer of your personal data. We will provide your personal
     data to you or a third party you have chosen in a structured, commonly
     used, machine-readable format. Please note that this right applies only to
     personal data you have provided to us, and only if we process your personal
     data on the basis of consent, or where we process your personal data in
     order to perform a contract with you. 
   
   * Request erasure (deletion) of your personal data. You are entitled to ask
     us to delete or remove personal data in certain circumstances. There are
     certain exemptions where we may refuse a request for erasure. For example,
     where the personal data is required for compliance with law or in
     connection with legal claims. Where we rely on an exemption, we will inform
     you about this.
   
   * Request the correction or updating of your personal data. This enables you
     to have any incomplete or inaccurate data we hold about you corrected. 
   
   * Request the restriction of our processing of your personal data in some
     situations. If you request this, we can continue to store your personal
     data but are restricted from processing it while the restriction is in
     place.
   
   * Object to our processing of your personal data where we are relying on
     legitimate interests. You also have a right to object where we are
     processing your personal data for the purposes of direct marketing or
     profiling. You can object at any time and we shall stop processing the
     information you have objected to, unless we can show compelling legitimate
     grounds to continue that processing. 
   
   * Withdraw your consent. Where you have provided your consent to our
     processing of your personal data, you can withdraw your consent at any
     time. If you do withdraw consent, it will not affect the lawfulness of what
     we have done with your personal data before you withdrew consent.
   
   * Lodge a complaint at a supervisory authority. We will do our best to
     resolve any complaints you may have. However, if you feel we have not
     resolved your complaint, you have a right to lodge a complaint with a
     supervisory authority in the country where you live, where you work, or
     where an alleged infringement of the applicable data protection law took
     place. A list of EU supervisory authorities and their contact details is
     available here.

 * If you exercise the rights above and there is any question about who you are,
   we may require you to provide information in order to satisfy ourselves as to
   your identity. 

United Kingdom

If you are based in the United Kingdom, the following provisions apply:

 * UK GDPR means the Retained Regulation 2016/679 of the European Parliament and
   of the Council of 27 April 2016 on the protection of natural persons with
   regard to the processing of personal data and on the free movement of such
   data, and repealing Directive 95/46/EC.

 * If we share your personal data with our group company(ies) or third parties
   located outside the United Kingdom, we take steps to ensure that appropriate
   safeguards are in place to guarantee the continued protection of your
   personal data, such as by entering into the international data transfer
   addendum to the European Commission’s Standard Contractual Clauses, adopted
   by the UK Government under section 119A of the Data Protection Act 2018.. 

 * In relation to your data subject rights, paragraph 11(d) above applies,
   except that references to the "GDPR" will be read as references to the "UK
   GDPR", and in case wish to lodge a complaint with a supervisory authority,
   you may direct your complaint to the UK supervisory authority, the
   Information Commissioner’s Office.

United States

If you are based in California, the following provisions apply:

 * California Data Protection Laws means the California Consumer Privacy Act of
   2018 and the California Privacy Rights Act of 2020, as each may be amended or
   replaced from time to time, and any regulations implementing the foregoing.

 * Under the California Data Protection Laws you have the following rights:

 * Right to Know about Personal Information Collected, Disclosed or Sold. You
   have the right to request that we disclose certain information to you about
   our collection, use, disclosure or sale of your personal information over the
   past 12 months. Once we receive and confirm your verifiable consumer request
   (see Exercising Access and Deletion Rights), and subject to certain
   limitations that we describe below, we will disclose such information. You
   have the right to request any or all of the following: 
   
   * The categories of personal information we collected about you. 
   
   * The categories of sources from which the personal information is
     collected. 
   
   * The categories of third parties with whom we share that personal
     information. 
   
   * The specific pieces of personal information we collected about you (also
     called a data portability request). 

 * Notice of Sale. We do not sell the personal information of California
   residents. We also do not have any actual knowledge of selling the personal
   information of any California resident who is 16 years or younger.

 * Right to Request Deletion. You have the right to request that we delete any
   of your personal information that we collected from you and retained, subject
   to certain exceptions. Once we receive and confirm your verifiable consumer
   request (see Exercising Access and Deletion Rights), we will delete (and
   direct our service providers to delete) your personal information from our
   records. However, we may retain personal information that has been
   de-identified or aggregated. Furthermore, we may deny your deletion request
   if retaining the information is necessary for us or our service provider(s)
   in order to perform certain actions set forth under the California Data
   Protection Laws, such as detecting security incidents and protecting against
   fraudulent or illegal activity. 

 * Exercising Access and Deletion Rights. To exercise the access and deletion
   rights described above, please submit a request to us by sending an email to
   privacy@miro.com. Only you, or a person or business entity registered with
   the California Secretary of State that you authorize to act on your behalf
   (an “authorized agent”), may make the requests set forth above. You may also
   make a request on behalf of your minor child. The request should include your
   contact information and describe your request with sufficient detail that
   allows us to properly understand, evaluate, and respond to it. In addition,
   you should provide adequate information that we can reasonably verify that
   you are the person about whom we collected the personal information
   (including information that enables us to verify the identifying information
   we possibly maintain about you). 
   
   * We will respond to consumer requests in a reasonably timely manner. If we
     require extra time to respond, we will inform you of the reason and
     extension period in writing. In order to protect the security of your
     personal information, we will not honour a request if we cannot verify your
     identity or authority to make the request and confirm the personal
     information relates to you. The method used to verify your identity will
     depend on the type, sensitivity and value of the information, including the
     risk of harm to you posed by any authorized access or deletion. Generally
     speaking, verification will be performed by matching the identifying
     information provided by you to the personal information that we already
     have.
   
   * Any disclosures we provide will only cover the 12-month period preceding
     our receipt of your request (and will not be made more than twice in a
     12-month period). If we cannot comply with a request, or cannot fully
     comply with a request, the response we provide will also explain the
     reasons we cannot comply. 

 * Non-Discrimination. We will not discriminate against you for exercising any
   of your CCPA based on the California Data Protection Laws, including, but not
   limited to, by: 
   
   * Denying you goods or services. 
   
   * Charging you different prices or rates for goods or services, including
     through granting discounts or other benefits, or imposing penalties. 
   
   * Providing you a different level or quality of goods or services. 
   
   * Suggesting that you may receive a different price or rate for goods or
     services or a different level or quality of goods or services.

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Miro© 2023Terms of ServicePrivacy PolicyManage Cookies
 * Product
    * Online whiteboard
    * Apps & Integrations
    * Templates
    * Miroverse
    * Miro Developer Platform
    * Miro for Devices
    * Security & Compliance
    * Accessibility
    * Changelog
    * View demo

 * Solutions
    * Meetings and Workshops
    * Brainstorming & Ideation
    * Agile Workflows
    * Diagramming
    * Research & Design
    * Strategy & Planning
    * Mind Map
    * Concept Map
    * Online Sticky Notes
    * Flowchart Maker
    * Wireframe

 * Resources
    * Miro Academy
    * Help Center
    * Blog
    * Status
    * Miro Community
    * Miro Experts Directory
    * Miro Events

 * Company
    * About us
    * Careers 🚀
    * Miro in the News
    * Customer Stories

 * Plans and Pricing
    * Pricing
    * Business
    * Enterprise
    * Consultants
    * Education
    * Startups
    * NPOs
    * Contact sales

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 * Facebook
 * LinkedIn
 * Instagram
 * Youtube

App Store
Google Play
Miro© 2023Terms of ServicePrivacy PolicyManage Cookies