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2 forms found in the DOM

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PRIVACY STATEMENT

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THIS PRIVACY STATEMENT WAS LAST UPDATED ON JULY 28, 2021

Download PDF

PwC is committed to protecting your privacy. This privacy statement describes
why and how we collect, use and share personal information collected from
individuals themselves or from other third parties, and provides information
about individuals’ rights with respect to their personal information. We may use
personal information provided to us for any of the purposes described in the
relevant section of this privacy statement or as otherwise stated at the point
of collection. 

Our goal is to process personal information as necessary for our legitimate
business purposes in a transparent manner. If you have any questions regarding
our privacy practices, please contact us as set forth in the Contact Us section
below.

“PwC” (and “we,” “us,” “our”) refers to PricewaterhouseCoopers LLP and such
other PwC member firm in the US that: (1) is involved in providing or receiving
services or products; (2) sends you communications; (3) posted a position for
which you are applying; or (4) you have a role or relationship with, including
through the use of and access to our websites and applications. Each member firm
in the PwC network is a separate legal entity — be aware that if you are in a
jurisdiction outside of the US, you may or may not have a direct relationship
with us, but rather with one of our member firms. For further details, please
see www.pwc.com/structure.




OUR PROCESSING ACTIVITIES

Use the buttons below to find out more about the sections of this statement that
are relevant to you.


 * Business contacts
 * Corporate clients
 * Individual clients of PwC services
 * Users of our websites and applications
 * Personnel
 * Sourcing and recruitment of candidates
 * Suppliers
 * Attendees of PwC corporate events
 * Visitors to our offices
 * Others who get in touch with us

Business contacts

BUSINESS CONTACTS

INFORMATION COLLECTION

We collect and use business contact details for individuals associated with
existing and potential PwC clients to manage and maintain our relationship with
those individuals. Like most businesses, we use a customer relationship
management system (the “PwC CRM”) to store personal information about our
business contacts. 

The collection of personal information about contacts and the addition of that
personal information to the PwC CRM is initiated by PwC staff and may include
name, employer name, title, phone, email and other business contact details. In
addition, the PwC CRM may collect data from PwC email and calendar systems
concerning interactions between PwC staff and business contacts. 

When we send you emails, we may use technologies to determine whether the email
has been opened and whether the links contained within the message have been
clicked on. We may combine information collected through these means with other
information we maintain about you to measure interest in our specific offerings
and email campaigns, improve our offerings to specific target audiences, and
tailor our interactions with you.

INFORMATION USE

We use this information for the following business purposes:

 * Administering, managing and developing our business and services. We may
   process personal information to run our business, including:
   * managing our relationship with clients;
   * providing services and customer support to our clients;
   * developing our business and services, such as identifying client needs and
     improvements in service delivery and learning more about a client
     relationship opportunity we or other PwC member firms have an interest in;
   * analyzing and evaluating the strength of interactions between PwC and a
     contact (e.g., the PwC CRM uses an algorithm to help with this analysis,
     and the ranking is primarily based on interaction frequency, duration,
     recency and response time);
   * performing analytics, including producing metrics for PwC leadership, such
     as on trends, relationship maps, sales intelligence, and progress against
     account business goals;
   *  maintaining and using IT systems;
   * hosting or facilitating the hosting of events; and
   * conducting quick surveys, quizzes or benchmarking surveys
     
   * administering and managing our website, systems, and applications.
 * Providing information about us and our range of services

Unless we are asked not to, we use client business contact details to provide
information that we think will be of interest about PwC and our services. For
example, we may send you industry updates and insights, information about other
services that may be relevant to you, and invites to events.

Please review the Your choices section below for information about how you may
unsubscribe from our mailing lists and exercise other rights.

INFORMATION RETENTION

Personal information will be retained in the PwC CRM for as long as we have, or
need to keep a record of, a relationship with a business contact. Personal
information may be held for longer periods where extended retention periods are
required by law, regulation, or professional standards and to establish,
exercise or defend our legal rights.


INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

In addition, our business contacts are visible to and may be used by other PwC
member firms to learn more about a contact, client or opportunity they have an
interest in.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Corporate clients

CORPORATE CLIENTS (AND INDIVIDUALS ASSOCIATED WITH OUR CORPORATE CLIENTS)

Our policy is to collect only the personal information necessary for agreed
purposes, and we ask our clients only to share personal information with us when
it is needed for those purposes. When we need to process personal information to
provide our services, we ask our clients to provide the necessary information to
the data subjects concerned regarding how PwC will process that personal
information, as our clients are typically in the appropriate position to
communicate this information to the data subjects (e.g., our clients’ employees
or our clients’ customers).

INFORMATION COLLECTION

Given the diversity of services we provide to clients (click here for
information on our services), we process many categories of personal
information, which may include:

 * Personal details (e.g., name, age/date of birth, gender, marital status,
   country of residence);
 * Contact details (e.g., email address, phone number, postal address);
 * Login credentials (e.g., email address or username, password);
   
 * Financial details (e.g., salary, payroll details and other financial-related
   details such as income, investments and other financial interests, benefits,
   tax status);
 * Survey responses;
   
 * Job details (e.g., role, grade, experience, performance information and other
   information about management and employees); and
 * For certain client engagements, we may process sensitive or special
   categories of personal information (such as in performing know your client
   checks, which may involve us processing government identification documents
   that may contain biometric data).

Generally, we collect personal information from our clients or from third
parties acting on the instructions of the client. 

INFORMATION USE

We use the above personal information for the following business purposes:

 * Providing professional services and products
   We provide a diverse range of professional services (click here for
   information on our services) and products. Some of our services require us to
   process personal information to provide advice and deliverables. We may also
   seek feedback and opinions in quick surveys, quizzes or benchmarking surveys.
 * Security, quality and risk management activities
   * Personal information, such as client users’ login credentials, may be
     processed to administer and manage our websites, applications, and other
     online services that we make available to clients, including to confirm and
     authenticate identity and prevent unauthorized access. Please see the Users
     of our websites and applications section of this privacy statement for
     additional information about how such information may be used.
     
   * Personal information may be processed as part of the security monitoring
     that we undertake to detect, investigate and resolve security threats — for
     example, automated scans to identify harmful emails (e.g., phishing
     attempts).
   *  We monitor the services provided to clients for quality purposes and risk
     management purposes, which may involve processing personal information
     stored on the relevant client file.
   * We collect and hold personal information as part of our client engagement
     and acceptance procedures, including carrying out searches using publicly
     available sources — such as internet searches and sanctions lists — to help
     identify politically exposed persons and heightened risk individuals and
     organizations and checking that there are no issues that would prevent us
     from working with a particular client — such as sanctions, criminal
     convictions, conduct or other reputational issues, including with respect
     to company directors.
 * Complying with any requirement of law, regulation or a professional body of
   which we are a member
   As with any provider of professional services, we are subject to legal,
   regulatory and professional obligations. Subject to these obligations, and as
   described in the Information retention section below, we need to keep certain
   records to demonstrate that our services are provided in compliance with
   those obligations, and those records may contain personal information.

We are continually looking for ways to help our clients and improve our business
and services. Where agreed with our clients, we may use information that we
receive in the course of providing professional services for other lawful
purposes, including analysis to better understand a particular issue, industry
or sector, provide insights to our clients, improve our business, service
delivery and offerings and develop new PwC technologies and offerings. To the
extent that the information we receive in the course of providing professional
services contains personal information, we will de-identify the information
prior to using it for these purposes.

INFORMATION RETENTION

We retain the personal information processed by us for as long as is considered
necessary for the purpose(s) for which it was collected. Personal information
may be held for longer periods where extended retention periods are required by
law, regulation, or professional standards and to establish, exercise or defend
our legal rights.


INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

In addition, we may share personal information with:

 * Third party organizations that assist us in providing services
   On certain client engagements, pursuant to our agreements with such clients,
   we may engage or otherwise work with other providers to help us provide
   professional services to our clients.
 * Our clients
   Where we need to process personal information to provide professional
   services to our clients, we may share personal information in our
   deliverables, such as the reports we create.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Individual clients of PwC services

INDIVIDUAL CLIENTS OF PWC SERVICES

We may provide a separate privacy statement in connection with certain services
provided to individuals, and where we do so, such privacy statement will apply
to our processing of personal information in the performance of those services.

Generally, our policy is to collect only the personal information necessary for
agreed purposes, and we ask our clients only to share personal information when
it is needed for those purposes. When we need to process personal information
relating to individuals other than our clients to provide our services, we ask
our clients to provide the necessary information to other data subjects
concerned, such as family members, regarding its use.

INFORMATION COLLECTION

Given the diversity of the services we provide to individual clients (click here
for information on our services), we process many categories of personal
information, including as appropriate for the services we are providing:

 * contact details (e.g., email address, phone number, postal address);
 * business activities (e.g., job details, role, experience);
 * family information (e.g., dependents and other household information); and
 * financial details (e.g., salary, payroll details and other financial-related
   details such as income, investments and other financial interests, benefits,
   tax status).

For certain services, and when permitted by law, we may also collect sensitive
or special categories of personal information. Examples of special categories
include race or ethnic origin, political opinions, religious or philosophical
beliefs, trade union membership, physical or mental health, genetic data,
biometric data, sexual life or sexual orientation, and criminal records.

Generally, we collect personal information directly from our clients or from a
third party acting on the instructions of the client. 

INFORMATION USE

We use personal information for the following business purposes:

 * Providing professional services. We provide a diverse range of professional
   services (click here for information on our services). Some of our services
   require us to process personal information to provide advice and
   deliverables. For example, we may use personal information to provide
   individual tax advice, immigration services or pension advice.
 * Administering, managing and developing our businesses and services. We may
   process personal information to run our business, including:
   * managing our relationship with clients;
   * developing our businesses and services (such as identifying client needs
     and improvements in service delivery);
   * maintaining and using IT systems;
   * conducting quick surveys, quizzes or benchmarking surveys;
   * hosting or facilitating the hosting of events; and
   * administering and managing our website and systems and applications.
 * Security, quality and risk management activities
   * Personal information may be processed as part of the security monitoring
     that we undertake. For example, automated scans to identify harmful emails.
   * We monitor the services provided to clients for quality purposes, which may
     involve processing personal information stored in the relevant client file.
     We have policies and procedures in place to monitor the quality of our
     services and manage risks in relation to client engagements.
   * We collect and hold personal information as part of our client engagement
     and acceptance procedures, including carrying out searches using publicly
     available sources — such as internet searches and sanctions lists — to help
     identify politically exposed persons and heightened risk individuals and
     organizations and checking that there are no issues that would prevent us
     from working with a particular client — such as sanctions, criminal
     convictions, conduct or other reputational issues, including with respect
     to company directors.
 * Providing our clients and prospective clients with information about us and
   our range of services. With consent or otherwise in accordance with
   applicable law, we use client contact details to provide information that we
   think will be of interest about us and our services — for example, industry
   updates and insights, other services that may be relevant and invites to
   events.
 * Complying with any requirement of law, regulation or a professional body of
   which we are a member. As with any provider of professional services, we are
   subject to legal, regulatory and professional obligations. Subject to these
   obligations, as described in the Information retention section below, we need
   to keep certain records to demonstrate that our services are provided in
   compliance with those obligations and those records may contain personal
   information.

We are continually looking for ways to help our clients and improve our business
and services. Where agreed with our clients, we may use the information that we
receive in the course of providing professional services for other lawful
purposes, including analysis to better understand a particular issue, industry
or sector, provide insights back to our clients, to improve our business,
service delivery and offerings and to develop new PwC technologies and
offerings. To the extent that the information that we receive in the course of
providing professional services contains personal information, we will
de-identify the information prior to using it for these purposes.

INFORMATION RETENTION

We retain the personal information processed by us for as long as is considered
necessary for the purpose(s) for which it was collected. Personal information
may be held for longer periods where extended retention periods are required by
law, regulation, or professional standards and to establish, exercise or defend
our legal rights.


INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

In addition, we may share personal information with:

 * Third party organizations that assist us in providing services
   On certain client engagements, pursuant to our agreements with such clients,
   we may engage or otherwise work with other providers to help us provide
   professional services to our clients.
 * Our clients
   Where we need to process personal information to provide professional
   services to our clients, we may share personal information in our
   deliverables (such as the reports we create).

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Users of our websites and applications

USERS OF OUR WEBSITES AND APPLICATIONS

This section describes our privacy practices with respect to https://www.pwc.com
and other PwC websites, applications and online services that link to this
privacy statement (together referred to as the “Site”).

We may provide a separate privacy statement in connection with certain websites
and applications that we offer, and where we do so, such privacy statement will
apply to our collection and use of personal information collected through such
websites and applications.

INFORMATION COLLECTION

When you access or otherwise use our Site, we will collect information about you
and how you interact with our Site. We may collect information about you
through: (1) information you provide; (2) automatic tracking technologies; and
(3) third parties.


INFORMATION YOU PROVIDE

When you access our Site, you may choose to provide information about yourself
such as your name, address, email address, telephone number, fax number, job
title, and company name. By way of example, you may choose to provide your
information in the following circumstances:

 * Subscription or ordering newsletters and/or publications;
 * Participation in "join our mailing list" initiatives;
 * Participation in bulletin boards, discussion, or message forums;
 * Entering quick surveys, quizzes or benchmarking surveys;
 * Registration for events and conferences;
 * Registration for premium online services;
 * Contacting us for further information;
 * Visiting our Site while logged into a social media platform.

For information about our collection and use of information received as part of
an application for employment submitted through our Site or if you join our
Talent Network or Talent Community through our Site, please see the Sourcing and
recruitment of candidates section of this privacy statement.

For further information about our collection and use of information, such as
login credentials, that we process in order to provide client users with access
to the websites, applications, and other online services that we make available
to clients in connection with our professional services, please see the
Corporate clients section of this privacy statement.

AUTOMATICALLY COLLECTED INFORMATION

We may use online identification technologies, such as cookies, web beacons, or
pixels on some pages of our Site (“Tracking Technologies”). The information we
collect using these technologies includes: IP address, browser type and
language, access time, and referring website. Cookies are small text files
placed on your hard drive that assist us in providing a more customized website
experience. For example, a cookie can be used to store registration information
in an area of the website so that a user does not need to re-enter it on
subsequent visits to that area. PwC may use Tracking Technologies from marketing
partners on our Site, third party sites, and social media platforms. These
Tracking Technologies help to measure the efficacy of our marketing and
awareness campaigns and to understand how visitors navigate to our Site from a
PwC ad. We use these technologies to compile aggregated statistics about
visitors who interact with PwC online content, to gauge the effectiveness of our
ads and to better provide more pertinent information to our visitors.

THIRD-PARTY ANALYTICS

PwC also uses website analytics providers which may set cookies in your browser.
Site activity information collected by these analytics providers may be combined
with personal information held by PwC. For more information about these
third-party tools, please review our Cookie Disclosure. 

To properly manage our Site we also log anonymous information on our operational
systems and identify categories of visitors by items such as domains and browser
types. These statistics are reported in the aggregate to our webmasters. This is
to improve the web experience of our Site’s visitors and to provide us with an
effective information resource.

When we send you emails, we may use technologies to determine whether the email
has been opened and whether the links contained within the message have been
clicked on. We may combine information collected through these means with other
information we maintain about you in order to measure interest in our specific
offerings and email campaigns, improve our offerings to specific target
audiences, and tailor our interactions with you

INFORMATION USE

We use the information we collect as described above for various purposes
depending on the context in which we collected the information. For example, it
may be necessary for us to process your information in order to process a
transaction or provide a service you have requested or otherwise in accordance
with a contract between us, or we may process your information in accordance
with your prior consent (where you have provided such consent).

We also use the information we collect for the following business purposes:

 * Operating and improving the Site;
 * Fulfilling your orders and requests;
 * Managing your registration preferences;
 * Customizing the Site for you;
 * Understanding how the Site is being used;
 * Exploring ways to develop and grow our business;
 * Maintaining and improving the safety and security of the Site;
 * Preventing and enhancing protection against fraud, spam, harassment,
   intellectual property infringement, crime and security risks;
 * Sending you renewal notifications and/or service notifications;
 * Conducting customer satisfaction surveys;
 * Improving our products and services;
 * Running our operations;
 * Complying with law and legal obligations;
 * Responding to your inquiries; and
 * Sending communications about PwC products, services, and events.

INFORMATION RETENTION

We will retain the personal information collected by us through the Site for as
long as is necessary for the purpose(s) for which it was collected as set out in
this privacy statement, provided that personal information may be held for
longer periods where extended retention periods are required by law, regulation,
or professional standards, and in order to establish, exercise or defend our
legal rights.

INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

In addition, our business contacts are visible to and used by other PwC member
firms to learn more about a contact, client or opportunity they have an interest
in.

THIRD PARTY SITES

Our Site may link to other websites which do not operate under PwC’s privacy
practices. When you link to other websites, PwC’s privacy practices no longer
apply. We encourage you to review each site’s privacy policy before disclosing
any personal information.

CHILDREN

PwC understands the importance of protecting children’s privacy, especially in
an online environment. The Site is not intentionally designed for or directed at
children under the age of 13 years. It is PwC’s policy never to knowingly
collect or maintain personal information about children under the age of 13

YOUR CHOICES

Unsubscribe

Should you wish to unsubscribe from our mailing list or any registrations, we
will provide instructions in the appropriate area of the Site or in
communications to you.

Managing cookies

If you are concerned about cookies, most browsers permit individuals to decline
cookies. In most cases, you may refuse or delete one or more cookies and still
access our Site, but Site functionality may be impaired. After you finish
browsing our websites, you may delete Site cookies from your system if you wish.

Do not track

Do Not Track (“DNT”) is a privacy preference that you can set in your web
browser to send a message to the website operator requesting not to be tracked.
Currently, we do not respond to these DNT signals. For more information about
DNT, visit https://allaboutdnt.com.

Other rights

For information about other rights you may have under applicable law, please see
the Individuals’ rights section of this privacy statement.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Personnel

PERSONNEL

We collect personal information concerning our own employees (partners,
principals and staff) as well as contractors as part of the administration,
management and promotion of our business activities.

Please refer to the privacy statements available on PwC’s intranet for
information on the collection and processing of your personal information in
relation to your role with PwC.

Back to the list of our processing activities


Sourcing and recruitment of candidates

SOURCING AND RECRUITMENT OF CANDIDATES

We collect and use personal information in connection with our sourcing
activities, sometimes referred to as our “Talent Network” or “Talent Community,”
and recruitment. When joining our Talent Network or Talent Community, you can do
so independently or through the US firm’s formal application process for an open
position.

If you are formally applying for one of the firm’s open positions, you will be
presented separate privacy statements at the point of data collection during
these processes. Should your formal application result in being extended and
accepting an opportunity to join the firm, you will also be presented with
privacy statements during the onboarding process. Please review those privacy
statements for information about how PwC processes personal information in
connection with recruitment and onboarding.


When providing information through the PwC US Careers webpage on our Site,
please see the Users of our websites and applications section of this privacy
statement for additional information about the collection and use of your
information, including our use of Tracking Technologies. For more information
about our use of Tracking Technologies, please review our Cookie Disclosure.

INFORMATION COLLECTION

If you choose to join our Talent Network or Talent Community, which is
independent of and may be done in conjunction with completing the firm’s formal
employment application, we may collect the following personal information from
you:

 * Contact details (e.g., name, email, telephone number);
 * Education, academic and professional qualifications;
 * Locations and interest in global opportunities;
 * Employment history;
 * Your responses to surveys, if you choose to participate;
   
 * Areas of interest and specialized knowledge/subject matter; and
 * Other information included on your resume/CV that you choose to submit.

We may also obtain the following personal information about you from third party
sources:

 * Social media profile information, if you choose to provide us with a link to
   your profile page; and
 * Information from social media sites of which you are a member, specific to
   your engagement with our recruitment campaigns.

If you join our Talent Network or Talent Community during the recruitment
application process, we may also use the information provided as part of your
recruitment application for the purposes described below.

INFORMATION USE

We use such personal information for the following business purposes:

 * To attract talent and market opportunities at PwC including by arranging,
   hosting and participating in events, marketing and advertising opportunities,
   including on social media, and using recruiters to help find talent for us.
 * To identify and source talent including by searching our talent pool and
   publicly available sources (such as professional networking and job websites
   of which you are a member).
 *  To evaluate you for open positions that match your interests and experience
   throughout the PwC network, manage your talent profile, send you email
   notifications, surveys and other announcements, request additional
   information or otherwise contact you regarding recruitment, events, thought
   leadership, or other opportunities we believe may be of interest to you.
 * To conduct statistical analyses and create reports, including regarding use
   of our careers websites, reports on PwC recruitment activities, analyses of
   candidate sourcing channels, and other requirements under US laws and
   regulations.
 * To administer and manage our careers websites and communicate with you about
   careers at PwC.
 * Any other purposes stated when you provide the information to PwC.

Please review the Your choices section below for information about how you may
unsubscribe from our mailing lists and exercise other rights.

INFORMATION RETENTION

We retain the personal information processed by us for as long as is considered
necessary for the purpose(s) for which it was collected. Personal information
may be held for longer periods where extended retention periods are required by
law, regulation, or professional standards and in order to establish, exercise
or defend our legal rights.

INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Suppliers

SUPPLIERS (INCLUDING SUBCONTRACTORS AND INDIVIDUALS ASSOCIATED WITH OUR
SUPPLIERS AND SUBCONTRACTORS)

INFORMATION COLLECTION

We collect and process personal information about our suppliers (including
subcontractors and individuals associated with our suppliers and subcontractors)
in order to manage the relationship, contract, to receive services from our
suppliers and, where relevant, to provide professional services to our clients.
The personal information is generally business card data and will include name,
employer name, phone, email and other business contact details and the
communications with us.

INFORMATION USE

We use such personal information for the following business purposes:

 * Receiving services. We process personal information in relation to our
   suppliers and their staff as necessary to receive the services. For example,
   where a supplier is providing us with facilities management or other
   outsourced services, we will process personal information about those
   individuals that are providing services to us.
 * Providing professional services to clients. Where a supplier is helping us to
   deliver professional services to our clients, we process personal information
   about the individuals involved in providing the services in order to
   administer and manage our relationship with the supplier and the relevant
   individuals and to provide such services to our clients (for example, where
   our supplier is providing people to work with us as part of a PwC team
   providing professional services to our clients).
 * Administering, managing and developing our businesses and services. We may
   process personal information in order to run our business, including:
   * managing our relationship with suppliers;
   * developing our businesses and services (such as identifying client needs
     and improvements in service delivery);
   * maintaining and using IT systems;
   * conducting surveys;
     
   * hosting or facilitating the hosting of events; and
   * administering and managing our website and systems and applications.
 * Security, quality and risk management activities. We have security measures
   in place to protect our and our clients’ information (including personal
   information), which involves detecting, investigating and resolving security
   threats. Personal information may be processed as part of the security
   monitoring that we undertake; for example, automated scans to identify
   harmful emails. We have policies and procedures in place to monitor the
   quality of our services and manage risks in relation to our suppliers. We
   collect and hold personal information as part of our supplier contracting
   procedures. We monitor the services provided for quality purposes, which may
   involve processing personal information.
 * Providing information about us and our range of services. Unless we are asked
   not to, we use business contact details to provide information that we think
   will be of interest about us and our services -- for example, industry
   updates and insights, other services that may be relevant and invites to
   events.
 * Complying with any requirement of law, regulation or a professional body of
   which we are a member. As with any provider of professional services, we are
   subject to legal, regulatory and professional obligations. We need to keep
   certain records to demonstrate that our services are provided in compliance
   with those obligations and those records may contain personal information.

INFORMATION RETENTION

Personal information will be retained about our contacts at our suppliers for as
long as it is necessary for the purposes set out above (e.g., for as long as we
have, or need to keep a record of, a relationship with a contact, which is for
the duration of our relationship with a contact or their organization). Personal
information may be held for longer periods where extended retention periods are
required by law, regulation, or professional standards and in order to
establish, exercise or defend our legal rights.

INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

Your California privacy rights

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Attendees of PwC corporate events

ATTENDEES OF PWC EVENTS

We may collect personal information from attendees and participants of
PwC-sponsored events. When we do so, such information is provided directly and
voluntarily by the visitor. Unless separate privacy terms are provided to the
visitor at or in connection with the event, any personal information collected
will be treated in accordance with the applicable section of this privacy
statement. 

Back to the list of our processing activities


Visitors to our offices

VISITORS TO OUR OFFICES

We have security measures in place to protect our offices, such as secured
entrance doors, visitor management procedures, security cameras, and an alarm
activation system.

SECURITY SYSTEM

PwC offices are protected with security equipment at all entrance doors
providing access control, auditing, and intrusion detection. The security camera
system records activity at all entrance points and high security areas. The
video images captured are securely stored and only accessed on a need to know
basis for investigative purposes only (e.g., to look into an incident occurring
at one of our locations). The recordings are stored for a minimum of 90 days. We
may disclose video images to law enforcement bodies as requested and permitted
by data protection law.

VISITOR RECORDS

We require all visitors to first be screened through our video intercom at our
reception floor before we provide access into our reception area. When at the
reception desk, the visitor will record their visit and be greeted by their PwC
contact person. The visitor log is maintained by the receptionist and is only
used for investigative or emergency situations.

GUEST WIFI

We monitor traffic on our guest WiFi networks using industry standard intrusion
detection systems. This allows us to see limited information about a user’s
network behaviors but will include being able to see at least the source and
destination addresses the user is connecting from and to. We cannot inspect any
encrypted traffic and therefore do not have access to any information (personal
or otherwise) that the user might share via encrypted connections.

INFORMATION SHARING

We may share personal information with third parties as described in the
Information disclosure section below.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities


Others who get in touch with us

OTHERS WHO GET IN TOUCH WITH US

We collect personal information (such as name, contact details and contents of
the communication) when an individual gets in touch with us with a question,
complaint, comment, survey response or other feedback. In these cases, we will
only use the information for the purpose of responding to and keeping a record
of the communication. We may share personal information with third parties as
described in the Information disclosure section below.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please click here for additional information
about our processing of personal information and your California privacy rights.

Back to the list of our processing activities




SECURITY

PwC has implemented generally accepted standards of technology and operational
security designed to protect personal information from loss, misuse, alteration
or destruction. Only authorized PwC personnel and the third parties described in
this privacy statement are provided access to personal information and these
employees and third parties have agreed to maintain the confidentiality of this
information. Please note that in the unlikely event that we might need to
contact you about a matter involving your personal information, we may email you
about the matter.




CROSS-BORDER TRANSFER

We are part of a global network of firms and in common with other professional
service providers, we use third parties located in other countries to help us
run our business. As a result, personal information may be transferred outside
the countries where we and our clients are located. This includes transfers to
countries outside the European Economic Area (“EEA”) and to countries that may
not have laws that provide the same degree of protection for personal
information as your home country. In accordance with applicable legal
requirements, we take appropriate measures to facilitate adequate protection for
any information so transferred.

Where we transfer personal information outside of the EEA to a country or
framework not determined by the European Commission as providing an adequate
level of protection for personal information, the transfers will be under an
agreement which covers European Union requirements for such transfers, such as
standard contractual clauses. The European Commission approved standard
contractual clauses are available here.

PricewaterhouseCoopers LLP and its affiliated U.S. subsidiaries also adhere to
the EU - U.S. Privacy Shield Framework and the Swiss - U.S. Privacy Shield
Framework as set forth by the U.S. Department of Commerce. To learn more, see
our Privacy Shield Policy.





INFORMATION DISCLOSURE

We will only share personal information with others for a business purpose and
when we are legally permitted to do so. When we share information with others,
we put contractual arrangements and security mechanisms in place as appropriate
to protect the information and to comply with our information protection,
confidentiality and security standards. 

In addition to any information sharing practices described in the relevant
section under Our processing activities, we share personal information with the
following categories of recipients:

 * Other PwC member firms
   * For details of our member firm locations, please click here.
   * We may share personal information with other PwC member firms where
     necessary for administrative purposes and to provide professional services
     to our clients (e.g., when providing services involving advice from PwC
     member firms in different territories).
   * We store personal information on our or other PwC member firm servers in
     the United States, EU and Singapore. IT support and services are provided
     by PwC India and PwC’s IT Services company.
 * Third party organizations that provide applications/functionality, data
   processing or IT services to us. We use third parties to support us in
   providing our services and to help provide, run and manage our internal IT
   systems -- for example, providers of information technology, cloud-based
   software-as-a-service providers, identity management, website hosting and
   management, data analysis, data back-up, security and storage services. The
   servers powering and facilitating that cloud infrastructure are located in
   data centers around the world, and personal information may be stored in any
   one of them. Further details of significant third party providers are
   included below.

Name

Role

Address

Amazon Web Services (AWS), Amazon.com, Inc.

Cloud IaaS and PaaS

 

410 Terry Avenue N, Seattle, WA 98109, USA

 

Data centers located in a number of locations around the world (see AWS website)

Google LLC

Cloud collaboration tools

 

1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

 

Data centers located in a number of locations around the world (see Google
website)

Infosys

Back-office IT outsourcing provider

Electronic City, Bangalore, India

Iron Mountain Inc.

Shredding/document destruction and GDC media/hardware sanitization and
destruction provider and backup tape rotation

One Federal Street Boston, MA, 02110, USA

Microsoft Corporation

Cloud IaaS and PaaS

One Microsoft Way, Redmond, WA 98052, USA

 

Data centers located in a number of locations around the world (see Microsoft
website)

Micro Focus International plc

Laptop backup solution

3000 Hanover Street, Palo Alto, CA, USA

Oracle Corporation

Software and cloud services

500 Oracle Parkway Redwood Shores, CA 94065, USA

Palo Alto Networks, Inc.

Cloud network/infrastructure services

3000 Tannery Way, Santa Clara, CA 95054, USA

QTS Realty Trust, Inc.

Data center hosting facility

12851 Foster St. Overland Park, KS 66213, USA

Salesforce.com, Inc

Customer relationship management system

415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA

Tata Consultancy Services (TCS)

Back-office IT outsourcing provider

Mumbai, Maharashtra, India

 * Auditors, professional advisors and insurers. We engage auditors and other
   professional advisors, for example, law firms, as necessary to establish,
   exercise or defend our legal rights and obtain advice in connection with the
   running of our business. Personal information may be shared with these
   auditors and other advisors as necessary in connection with the products and
   services they have been engaged to provide. We also have a number of business
   insurance policies in place and we may need to share personal information
   with the insurer, for example, in the event of a claim. 
 * Law enforcement or other government and regulatory agencies or to other third
   parties as required by, and in accordance with, applicable law or
   regulation. Occasionally, we may receive requests from third parties with
   authority to obtain disclosure of personal information, such as to check that
   we are complying with applicable law and regulation, to investigate an
   alleged crime, to establish, exercise or defend legal rights. We will only
   fulfill requests for personal information where we are permitted to do so in
   accordance with applicable law or regulation.
 * Third party organizations in connection with a corporate transaction. We may
   disclose your information to a third party as necessary in connection with a
   corporate reorganization, merger, sale, joint venture, assignment, transfer
   or other disposition of all or any portion of our business, assets or
   capital.




INDIVIDUALS’ RIGHTS

Unsubscribe

Should you wish to unsubscribe from our mailing list or any registrations, we
will provide instructions in the appropriate area of the Site or in
communications to you.

Users of our websites and applications

Please see the Users of our websites and applications section of this privacy
statement for additional information about your choices in relation to personal
information we collect through the Site.

California privacy rights

If you are a California resident, please click here for information about your
California privacy rights.

European Economic Area Privacy Rights

If you are an individual located in the European Economic Area, in certain
circumstances under applicable law (specifically in connection with certain
services that we provide), you may have the right to access or obtain a copy of
your personal information, to rectify your personal information, to have your
personal information deleted, to restrict the processing of your personal
information, to object to the processing of your personal information, to data
portability, and to withdraw your consent for processing (where processing is
based on your consent). Please note that if you withdraw your consent, we may
not be able to provide you the services for which it was necessary to process
your information based on your consent. 

To submit a request relating to any of these rights, please use our request
form. We will respond to your request within a reasonable timeframe in
accordance with applicable law. 

We hope that you won’t ever need to, but if you do want to complain about our
use of personal information, please send us a message with the details of your
complaint by completing our general contact form. You may also contact our EU
Representative, PwC Malta by completing our EU Representative contact
form. Applicable laws may also give you the right to lodge a complaint with the
data protection authority in your country. 




CHANGES TO THIS PRIVACY STATEMENT

PwC may update this privacy statement at any time by publishing an updated
version here. You can access the most current version of this privacy statement
at any time on this site.




CONTACT US

If you have questions about this privacy statement or about our privacy
practices, please contact us by completing our general contact form.




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