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 * nl
 * en

Go to the search page Close mobile navigation
 * Connections and meters
   * My connection
     * Work requests
       * What are the steps of a work request?
     * Find your EAN code
     * Details of my connection
     * Electrical power
     * Opening or closing a meter
       * Opening meter
       * Closing meter
       * Consumption without a contract
   * Meter readings and consumption
     * How to read my meter?
     * Meter reading calendar
     * Recognising Sibelga meter readers
     * Report your meter readings
     * Abnormal energy consumption?
     * Energy consumption calculation
     * Estimated consumption
   * Smart meters
     * What is a smart meter
     * Who's eligible for a smart meter?
     * What are the advantages of a smart meter?
     * The details of the smart meter
     * Privacy and health
   * Renewable energy
     * Produce my own energy in 10 steps
     * Green certificates
     * Solar panels
     * Technical requirements
   * Electric charging
     * What power to consider
     * Charging alternatives
     * Charging times
     * Declaration of a charging station
   * Customer protection
     * Protected customer status
       * What is a protected customer
       * How to obtain the protected customer status?
     * Power limiter
       * Placing a capacity limiter
       * How much energy am I elegible for?
       * How to request the removal of a power limiter?
     * Winter customers
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       * Ideal solution
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       * Capacity rate
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       * What does your gas bill consist of
     * Day and night rate
     * Rates protected customers
 * Outages and streetworks
   * Power outages
     * Actual power outages
     * Solved outages
     * Planned outages
     * Past planned outages
   * Street lighting failures
     * Report a streetlighting failure
   * Road works
     * List of Road works
     * Type of street works
     * Communication about our road works
     * Who to contact for road works
     * Our mediator
     * The coordination of road works
   * Smell of gas
   * Meter problems
 * Moving house
   * Moving into a new home
   * Leaving your home
   * Energy transfer
   * Energy suppliers
   * Checklist Moving House
 * Contact

 * About Sibelga
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       * safety above all
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     * 11 000 public charging stations
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   * Open hardware
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My Sibelga
Homepage About Sibelga


ABOUT SIBELGA


ENERGIZING THE CITY!

Sibelga is the distribution network operator for electricity and natural gas in
the 19 municipalities of the Brussels Capital Region.

Our 1,000 employees are committed every day to guaranteeing the supply of more
than 500,000 households and businesses. Through innovative projects, we help
Brussels to prepare for energy transition in order to meet the climate
objectives and improve the quality of life of all Brussels residents.


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MISSION, VISION AND VALUES

Our commitment is to provide quality solutions to our customers, to the citizens
of the Brussels-Capital Region, to our employees and to the environment.

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TRANSPARANTIE EN GOVERNANCE

Find out about the management of Sibelga, who the shareholders are and what the
remuneration is for the public mandates

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CORPORATE SOCIAL RESPONSIBILITY

As a public service, Corporate Social Responsibility has been central to our
day-to-day operations for many years. We would like to give an insight into what
we stand for.

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NUMBERS AND PUBLICATIONS

Find out about our key figures, annual and financial reports, our bond offering
and much more

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PROJECTS AND CHALLENGES

The energy transition is a real revolution that requires huge projects and
challenges.

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ANNUAL REPORT 2022

Discover the flagship projects that made their mark on 2022. Relive 2022
interactively through articles, video reports, photos and statistics
Discover our annual report


URGENT CALLS

Smell of gas
Call 0800 19 400
No power?
Call 02 274 40 66
Street lighting cuts
Report a failure


CONTACT

Telephone number
Mon-Fri from 8h until 17h 02 549 41 00
Email Contact forms
Reception office
Avenue Émile Jacamain 96
1000 Brussels


LINKS

 * News
 * Documents
 * Rates
 * FAQ


OUR OTHER WEBSITES

 * Energuide.be
 * Sibelga Academy
 * Sibelga Green Meter
 * Gaschanges.brussels
 * Annual report 2022


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