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For emergency help in flood, storm and tsunami

132 500
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MAKE A PLAN FOR YOUR ANIMALS TODAY

Planning how to take care of your animals before an emergency helps to keep
everyone safe.

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THE HAWKESBURY-NEPEAN VALLEY RIVER SYSTEM

Find out more about your local flood risk and how you can prepare for a
Hawkesbury-Nepean Valley flood.

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STORMS CAN HAPPEN ANYTIME

Preparing your home for storms and floods is essential, learn more.

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WHEN TO CALL

Call the NSW SES on 132 500 if you have experienced damage from storms, wind,
hail or a fallen tree and if a tree branch is threatening your property or a
person’s safety.

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HOW YOU MIGHT BE WARNED ABOUT A STORM

When a warning is issued for your area (but before the storm arrives), there are
a few things you can do to help protect your family and property.

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THE NORTHERN RIVERS HAS FLOODED BEFORE. IT WILL FLOOD AGAIN!

Find out more about your local flood risk and actions you can take to prepare.

Previous Next


MAKE A PLAN FOR YOUR ANIMALS TODAY

Planning how to take care of your animals before an emergency helps to keep
everyone safe.

Previous Next


THE HAWKESBURY-NEPEAN VALLEY RIVER SYSTEM

Find out more about your local flood risk and how you can prepare for a
Hawkesbury-Nepean Valley flood.

Previous Next


STORMS CAN HAPPEN ANYTIME

Preparing your home for storms and floods is essential, learn more.

Previous Next


WHEN TO CALL

Call the NSW SES on 132 500 if you have experienced damage from storms, wind,
hail or a fallen tree and if a tree branch is threatening your property or a
person’s safety.

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next


 * PLAN AND PREPARE
 * DURING BAD WEATHER
 * RECOVERY


PLAN AND PREPARE

🌐In your language

Click here for flood, storm, and tsunami resources in your language.



NSW SES Culturally and Linguistically Diverse Stakeholder Network

Influence the way we communicate with multicultural communities about risk
awareness and preparedness for flood, storm and tsunami.



What's your plan?

Flood Awareness NSW

Find out your local flood risk here and what you can do to prepare.



What's your flood risk in the Hawkesbury-Nepean floodplain?

Find out how floods have affected your area and learn what you can do to
prepare.



How you might be warned about a storm

Severe Weather Warnings and Severe Thunderstorm Warnings are issued by the
Bureau of Meteorology to alert communities to the threat of severe weather.



Planning for animals in emergencies

Emergencies can happen suddenly and planning ahead for your pets and animals
will keep everyone safe.



Learn more about tornadoes

It is important to be aware of the conditions that can cause tornadoes and know
what to do to prepare, respond and recover.



Before a flood

There are 8 simple things you can do before a flood, If you live, work or visit
a flood‐prone area there are 8 tips you can do NOW to prepare for floods.



Learn from our historic events with Story Maps

The NSW State Emergency Service utilises interactive mapping tools such as Story
Maps to effectively retell historic jurisdictional events as well as communicate
Flood, Storm and Tsunami risk.



Be aware of tsunami

Know what kind of official Tsunami Products there are:

 * Tsunami Watch
 * Tsunami Warnings
 * No Threat and Tsunami Cancellations



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DURING BAD WEATHER

When to call

Click here to find out when and how to call NSW SES.

 



Get your emergency kit together

When a severe storm impacts your area, you may need to relocate quickly. Having
an emergency kit allows you to grab and go.



Check road closures here

Live updates, traveler information and personalised alerts for NSW roads..



Electricity Safety Tips

If your power or gas goes out or there's a fault or emergency, your distributor
is usually the best place to start.



What you can do during a storm

During a storm, there are simple things you can do to help protect your
family...



What you can do during a flood

When a Flood Warning is issued, there are a few things you can do to protect
your family and property...



Download the Emergency+ app

In an emergency, time and location accuracy are critical. Equip yourself with a
powerful tool that will help you call Triple Zero (000) quickly, and allow you
to accurately communicate your location to emergency call-takers.



Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your
location.



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RECOVERY

Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW
residents affected by natural disasters.



Next steps toward recovery

In NSW, recovery following a disaster is managed by a range of organisations.
The NSW SES has produced a recovery guide to help you take the next steps
towards recovery from floods, storms and tsunami.

 



Returning to your property after a flood

There are little things you can do to manage some of the risks that remain when
you return to an affected property following a flood.



Cleaning up after a flood

This page contains some useful tips and practical information to help households
start the clean up after wind and water damage.



Simple things you can do after a storm

 * Keep listening to your local radio station for information, updates and
   advice
 * Check your house or property for damage...



Electricity and Gas Outages

If there’s an outage, your distributor can normally provide you with info on
when power or gas should be back up and running.

 



Disaster Relief and Support

If you have been impacted by a natural disaster, you may be eligible for
Disaster relief assistance and support from the NSW Government.



Need to make a claim?

Heavy rain, high winds and hail can cause major damage to your home, but it's
damage that can often be prevented. Maintaining your property is your first line
of defence.



NSW Council Links

Click here to view a list of all NSW councils websites for local
council information.



Recover with Red Cross

Dealing with an emergency can be stressful and exhausting. Recovering from
a disaster is a complex process that may take months, even years to overcome.



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Sharing critical information with Twitter alerts For general information across
NSW visit the State SES Facebook page for details NSW SES is the lead combat
agency for flood, storm and tsunami emergencies follow us Watch us on YouTube

News

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NSW SES ASKS PEOPLE TO GET READY FOR FORECAST WET AND STORMY CHRISTMAS

20/12/2023 03:25:22 PM



The NSW State Emergency Service is urging people to ‘get ready’ for a
potentially wet and stormy Christmas season.



SEVERE WINDS DAMAGE HOMES AND BUSINESSES AT LONG JETTY, NSW SES DEPLOYS MEMBERS
TO ACT

10/12/2023 11:24:09 AM



Clean-up efforts are continuing after strong winds brought down trees,
powerlines and many roofs.

 



NSW SES MEMBER WINS NSW ADULT VOLUNTEER OF THE YEAR AWARD

08/12/2023 09:40:51 AM



Congratulations to Anthia Kollaras from the NSW SES Waverley-Woollahra Unit, who
has just won the Adult Volunteer of the Year award at the NSW Volunteer of the
Year Awards ceremony.



CONTRIBUTIONS OF NSW SES MEMBERS CELEBRATED THIS INTERNATIONAL VOLUNTEER DAY

05/12/2023 10:50:04 AM



This International Volunteer Day, the NSW State Emergency Service (SES) is
celebrating its orange family, who tirelessly respond to calls for help from the
community.



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See all news



UPCOMING COMMUNITY EVENTS

Peakhurst Heights


Santa Run

Sunday

24/12/23 5:00 to 24/12/23 21:00

The Hurstville NSW SES Unit will be at thePeakhurst Heights Santa run with
Mortdake Fire and Rescue. Come and meet our friendly volunteers, and local fire
fighters as we wish everyone a very Merry and safe holiday period.

Candelo Showground


Candelo Show

Sunday

21/01/24 8:00 to 21/01/24 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Bega
Unit. We'll have activities and hand-outs to help you and your family better
understand and prepare for emergencies such as storms and floods.

Victoria Park - Goulburn


Australia Day - Goulburn

Friday

26/01/24 8:00 to 26/01/24 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Goulburn
Unit. We'll have activities and hand-outs to help you and your family better
understand and prepare for emergencies such as storms and floods.

Coota Beach (Murray Street)


Cootamundra Beach Volleyball

Saturday

17/02/24 0:00 to 18/02/24 0:00

Make sure you visit the SES Display staffed by NSW SES volunteers from
Cootamundra Unit. We'll have activities and hand-outs to help you and your
family better understand and prepare for emergencies such as storms and floods.

Various Tweed Shire locations - see the Tweed Shire Council information


Tweed Valley Flood Study - Community Info Sessions

Monday

19/02/24 14:30 to 01/03/24 19:30

Make sure you visit the SES Display staffed by NSW SES volunteers from Tweed
Shire SES Units. We'll have hand-outs to help you and your family better
understand and prepare for flood emergencies.

Rutherford Road, Muswellbrook NSW 2333


Bengalla Upper Hunter Show

Saturday

16/03/24 7:00 to 17/03/24 17:00

The Muswellbrook NSW SES Unit will be at the Bengalla Upper Hunter Show. Come
and meet our friendly volunteers, learn about how to be safer in emergencies and
disasters and view our interactive display.

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See all events
Useful links Live Traffic My Road Info NSW Police Fire and Rescue Rural Fire
Service Bureau of Meteorology ABC News NSW

For emergency help in flood, storm and tsunami 132 500 For life threatening
emergencies call 000
 * mySES
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