support.bluebeam.com
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https://support.bluebeam.com/contact/
Submission: On April 18 via manual from US — Scanned from DE
Submission: On April 18 via manual from US — Scanned from DE
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</form>Text Content
Contact Us | Bluebeam Technical Support
Menu
* US
* Dansk (DK)
* Deutsch (CH)
* Deutsch (DE)
* Español (ES)
* Français (FR)
* Italiano (IT)
* Nederlands (NL)
* Norsk (NO)
* Suomi (FI)
* Svenska (SE)
* 日本語 (JP)
* 한국어 (KR)
* Solutions
* Revu
* Revu 21
* Revu 20
* Revu 2019
* Revu 2018
* Revu 2017 & older
* Revu for iPad
* Bluebeam Cloud
* Studio Prime
* Bluebeam Subscription Onboarding
* Release Notes
* Training Videos
* Submit Ticket
HOW CAN WE HELP YOU?
English
Common Topics: Learn about Studio, Create & Save Custom Markups, Using OCR
CONTACT US
THANKS!
You should get a confirmation email shortly. We'll do our best to get in touch
within one business day. If you haven't received a confirmation email with a
case number, please reach out directly to support@bluebeam.com. Be sure to
double-check your spam/junk folder.
* There’s been so much interest in Bluebeam’s transition to cloud and
subscription that it’s taking our product support team a little longer than
expected to respond to requests. We appreciate your patience and look forward
to getting you up and running soon!
WHAT CAN WE HELP YOU WITH TODAY?
GETTING STARTED
* Bluebeam Subscription Management Guide
* Bluebeam Subscription Implementation Guide
* Sign into Revu 21 with your Bluebeam ID
* Revu 21 Starter Kit
* Revu 21 Installation Guide
* Upgrade to Revu 21 or Revu 20
* Transfer a Bluebeam Revu license
* Bluebeam Download Center
POPULAR FEATURES
* Transfer markups to another document
* Backup and restore settings
* Improve takeoffs with Quantity Link
* Collaborate in Bluebeam Studio
* Create a Markups List summary
* How to make Revu your default PDF viewer
COMMON TROUBLESHOOTING
* Bluebeam account shows as unpaid
* Unable to sign in with BBID
* Measurements don't appear in correct units
* Tips for improving performance
* Page turns blue when taking a measurement
* Trouble printing PDFs
* Tools and menu items are grayed out during a Session
SOMETHING ELSE?
Search topics and we'll help find you a solution.
CONTACT US
FULL NAME*
EMAIL*
PHONE
INQUIRY TYPE*
--Select one-- Subscription or License Registration Support Software Support
Purchase and Upgrade Support
SUPPORT REGION*
--Select one-- US UK Nordic DACH APAC Other
I NEED HELP WITH*
--Select one-- Revu Revu for iPad Subscription Management Portal Bluebeam Cloud
SSO Studio Prime Studio Enterprise Drawings App Revu for Mac Vu Vu for iPad
VERSION*
--Select one--
SERIAL NUMBER
Your version is on Core Support, which means we provide comprehensive support to
keep your software running smoothly. This includes help with troubleshooting,
answers to feature-related questions and regularly updated support resources.
Revu 2019 and below are entering End of Life. Your version is on Legacy Support,
which means we can only answer basic workflow and feature questions. For full
technical support, upgrade to the latest version of Revu.
Vu 2017 & below are entering End of Life. Your version is on Legacy Support,
which means we can only answer basic workflow and feature questions. For full
technical support, upgrade to the latest version of Revu.
All versions of Studio Enterprise are entering End of Life. Your version is on
Legacy Support, which means we can only answer basic workflow and feature
questions. For full technical support, upgrade to the latest version of Revu.
Revu for Mac is no longer supported.
The Drawings App is no longer supported.
SUBJECT*
Describe your issue*
By clicking "Submit" you agree to Bluebeam’s website Terms of Use and that
Bluebeam is collecting and using the information you provide in accordance with
Bluebeam’s Privacy Policy. If you do not agree to these terms, do not submit
your query.
Located outside of the United States?
Keep this field blank
STILL HAVE QUESTIONS? WE’RE HERE TO HELP.
We try to respond to all messages within one business day. Please note that
phone support is only available for those with maintenance or a subscription
plan.
Get in Touch
United States
Phone: 626-788-4100 / Toll-free: 1-866-496-2140
Hours: 8:00am–8:00pm ET (M–F)
United Kingdom
Phone: +44-(0)-203-868-9061
Hours: 8:30am–5:30pm GMT (M–F)
Australia
Phone: 07-3608-5800
Hours: 9:00am–5:00pm AEST (M–F)
SOLUTIONS
* Revu
* Revu for iPad
* Bluebeam Cloud
* Studio Prime
* Studio Enterprise
HELPFUL RESOURCES
* Bluebeam Subscription Onboarding
* Learning Center
* Download Center
* Revu 21 Starter Kit
* Revu 21 Installation Guide
* Revu Help Guide
* Release Notes
CONTACT US
* Submit a Ticket
* Suggestions
ABOUT
* Support Overview
* Bluebeam.com
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Bluebeam, Inc. All Rights Reserved | Bluebeam is part of the Nemetschek Group
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