aisera.com Open in urlscan Pro
104.198.44.20  Public Scan

Submitted URL: https://pages.aisera.com/MTg3LUJXSi0xMzEAAAGHI8_VJ8pGgc4rYmzXk0Ikjbom4swBGvH8JXQe4UKVslA8Hv9pWcAYpygc5s73eUKCRMedPy0=
Effective URL: https://aisera.com/gartner-hype-cycle/?utm_medium=email&utm_source=aisera&utm_campaign=2022-08-31-Email-Gartner-Hyp...
Submission: On September 28 via manual from US — Scanned from DE

Form analysis 4 forms found in the DOM

Name: searchGET https://aisera.com

<form role="search" class="search-form" method="get" action="https://aisera.com" name="search">
  <label><input class="search-field" type="search" name="s" id="s" value="" placeholder="Search" autocomplete="off"></label><input type="submit" class="search-submit" value="">
</form>

<form id="mktoForm_2709" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 400px;" class="mktoForm mktoHasWidth mktoLayoutAbove">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoPaperMashup .mktoButton {
      border: none;
      background: #222;
      display: inline-block;
      padding: 5px 10px 6px;
      color: #fff;
      text-decoration: none;
      -moz-border-radius: 6px;
      -webkit-border-radius: 6px;
      -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.6);
      -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.6);
      text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
      border-bottom: 1px solid rgba(0, 0, 0, 0.25);
      position: relative;
      cursor: pointer;
      font-size: 13px;
      font-weight: bold;
      line-height: 1;
      text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
      background-color: #ff5c00;
    }

    .mktoForm .mktoButtonWrap.mktoPaperMashup .mktoButton:hover {
      background-color: #111;
      color: #fff;
      background-color: #d45500;
    }

    .mktoForm .mktoButtonWrap.mktoPaperMashup .mktoButton:active {
      top: 1px;
    }

    .mktoForm .mktoButtonWrap.mktoPaperMashup button.mktoButton {
      background: #ff4c59;
    }
  </style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>Business Email
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 380px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderFirstName"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderLastName"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderCompany"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderPhone"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="jobFunction" id="LbljobFunction" class="mktoLabel mktoHasWidth" style="width: 220px;">
          <div class="mktoAsterix">*</div>Which best describes your role?
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="jobFunction" name="jobFunction" aria-labelledby="LbljobFunction InstructjobFunction" class="mktoField mktoHasWidth mktoRequired" aria-required="true"
          style="width: 380px;">
          <option value="">Select...</option>
          <option value="HR">HR</option>
          <option value="Operations">Operations</option>
          <option value="Sales and Marketing">Sales and Marketing</option>
          <option value="Finance">Finance</option>
          <option value="Other">Other</option>
        </select><span id="InstructjobFunction" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth" style="width: 386px;">
          <p><strong></strong><span><span>By submitting this form</span>, you agree to ou</span>r <a href="https://aisera.com/privacy-policy/" target="_blank" id="">Privacy Policy</a>.</p>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Data_Collection_Consent__c" id="LblData_Collection_Consent__c" class="mktoLabel mktoHasWidth" style="width: 179px;">
          <div class="mktoAsterix">*</div><strong>Data Collection Consent</strong>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div>
        <div title="I consent to having Aisera collect my details via this form (required to submit)" class="mktoRadioList mktoHasWidth mktoRequired" style="width: 389px;"><input name="Data_Collection_Consent__c" id="mktoRadio_20346_0" value="yes"
            aria-required="true" aria-labelledby="LblData_Collection_Consent__c LblmktoRadio_20346_0 InstructData_Collection_Consent__c" type="radio" class="mktoField"><label for="mktoRadio_20346_0" id="LblmktoRadio_20346_0">I consent to having
            Aisera collect my details via this form (required to submit)</label></div><span id="InstructData_Collection_Consent__c" tabindex="-1" class="mktoInstruction">I consent to having Aisera collect my details via this form (required to
          submit)</span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="clearbitFormStatus" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="uTMCampaign" class="mktoField mktoFieldDescriptor mktoFormCol" value="2022-08-31-Email-Gartner-Hype-Cycle-for-ITSM" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="uTMMedium" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="uTMSource" class="mktoField mktoFieldDescriptor mktoFormCol" value="aisera" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap"><label for="honeypot" id="Lblhoneypot" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>Preferred Level:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="honeypot" name="honeypot" maxlength="255" aria-labelledby="Lblhoneypot Instructhoneypot" type="text" class="mktoField mktoTextField mktoHasWidth"
          style="width: 150px;"><span id="Instructhoneypot" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoPaperMashup" style="margin-left: 140px;"><button type="submit" class="mktoButton">DOWNLOAD NOW</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
    value="2709"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="187-BWJ-131">
</form>

GET https://aisera.com

<form role="search" method="get" class="search-form" action="https://aisera.com">
  <div>
    <input type="search" class="search-field" placeholder="Search …" value="" name="s">
    <input type="submit" class="search-submit" value="">
    <i class="fa fa-search2"></i>
  </div>
</form>

<form novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"
  class="mktoForm mktoHasWidth mktoLayoutAbove"></form>

Text Content

Request a Demo
 * Products
   
   * * What We Offer
       
        * EMPLOYEE EXPERIENCE
        * AI Service Desk
          * Conversational AI
          * Conversational Automation
          * Ticket AI
        * Next-Gen ITSM
       
        * CUSTOMER EXPERIENCE
        * AI Customer Service
          * Conversational AI
          * Conversational Automation
          * Ticket AI
        * AI Support Intelligence
        * AI Customer Intelligence
       
        * OPS EXPERIENCE
        * AIOps
     
     * Product Tour
       
       Product Tour >
       
       Product Demos >
       
        * Request Service Catalog Items with Forms on MS Teams
          
          Experience Now
       
        * Reset Passwords Securely with MFA on MS Teams
          
          Experience Now
       
        * Welcome Users & Manage Subscriptions on Webchat
          
          Experience Now
       
       SEE MORE FEATURES
 * Demos
   
   * * Product Demos >
       
        * AI Service Desk - MS Teams & ServiceNow
          
          Watch Now
       
        * AI Customer Service & Salesforce     
          
          Watch Now
       
        * AI Customer Service - Ticket AI & Zendesk
          
          Watch Now
       
       SEE MORE DEMOS
 * About
   
   * * Gartner® Hype Cycle™ for ITSM 2022 | Analyst Report
       
       Read Report
     * Blog
       
        * Resources
          
           * Analyst Reports
           * Case Studies
           * Data Sheets
           * E-Books
           * One Pagers
           * Product Overviews
          
           * Solution Briefs
           * White Papers
           * Videos
           * Webinars
           * BrightTalk Webinars
       
        * Company
          
           * Partners
           * Events
           * News Coverage
           * Press Releases
           * Careers
           * Contact Us
 * Platform
   * Conversational AI
   * Conversational Automation
   * Ticket AI
   * Next-Gen ITSM
   * Integrations
 * Solutions
   * Employee Experience
   * IT
   * HR
   * Sales & Marketing
   * Customer Service
   * Call Centers
 * Industries
   * Education
   * Federal, State and Government
   * Financial Services and Banking
   * Healthcare and Hospitals
   * Hi-Technology
   * Hospitality, Travel and Transportation
   * Insurance
   * Media & Entertainment
   * Pharma and Bio-tech
   * Retail & eCommerce
   * Telecom & Utilities
 * Customers
   * 8×8
   * Autodesk
   * Carta
   * Chegg
   * Dartmouth
   * Dave
   * Grant Thornton
   * McAfee
   * NJ Transit
   * Reputation
   * Snowflake
   * Zoom (IT)
   * Zoom (CS)
   * National Healthcare Provider
   * Global Hi-Tech Company
   * Military Branch
   * Case Studies
 * Resources
   * Blog
   * Analyst Reports
   * Case Studies
   * Data Sheets
   * E-Books
   * One Pagers
   * Product Overviews
   * Solution Briefs
   * White Papers
   * Videos
   * Product Videos
   * On-Demand Webinars
   * BrightTALK Webinars
 * Company
   * Partners
   * Events
   * In the Media
   * Press Releases
   * Careers
   * Contact Us
 * Search
   * * 
     * 

 * Platform
   * Conversational AI
   * Conversational Automation
   * Ticket AI
   * Next-Gen ITSM
   * Integrations
 * Solutions
   * Employee Experience
   * IT
   * HR
   * Sales & Marketing
   * Customer Service
   * Call Centers
 * Industries
   * Education
   * Federal, State and Government
   * Financial Services and Banking
   * Healthcare and Hospitals
   * Hi-Technology
   * Hospitality, Travel and Transportation
   * Insurance
   * Media & Entertainment
   * Pharma and Bio-tech
   * Retail & eCommerce
   * Telecom & Utilities
 * Customers
   * 8×8
   * Autodesk
   * Carta
   * Chegg
   * Dartmouth
   * Dave
   * Grant Thornton
   * McAfee
   * NJ Transit
   * Reputation
   * Snowflake
   * Zoom (IT)
   * Zoom (CS)
   * National Healthcare Provider
   * Global Hi-Tech Company
   * Military Branch
   * Case Studies
 * Resources
   * Blog
   * Analyst Reports
   * Case Studies
   * Data Sheets
   * E-Books
   * One Pagers
   * Product Overviews
   * Solution Briefs
   * White Papers
   * Videos
   * Product Videos
   * On-Demand Webinars
   * BrightTALK Webinars
 * Company
   * Partners
   * Events
   * In the Media
   * Press Releases
   * Careers
   * Contact Us

Aisera has been recognized by


GARTNER® 2022


HYPE CYCLE™ FOR ITSM







Aisera has been recognized by Gartner. Gartner, in its Hype Cycle for ITSM 2022
report, states:

“ VSAs (Virtual Support Agents) can displace some of the incoming call and live
chat volume (with knowledge base articles transcribed into Q&A), alongside
traditional live agent intake channels. Advanced implementations enable the
execution of more-complex task-based actions (e.g., software request and
installation). VSAs can add value by reducing time to resolution, saving steps
by leveraging contextual information or offering extended support hours without
increasing staff.”

– Gartner, Hype Cycle for ITSM, 2022, 13 July 2022, Siddharth Shetty

This is your opportunity to use Gartner insights to move forward and bring
Enterprise AI IT Service Management into your employee and customer experiences.

Aisera recommends use of this report to:

 * Evaluate the relative maturity of innovations for your ITSM roadmap
 * Ensure you get the capabilities you require
 * Understand new emerging technologies for ITSM leaders

GARTNER® and Hype Cycle™ are registered trademarks and service marks of Gartner,
Inc. and/or its affiliates in the U.S. and internationally and are used herein
with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research
publications, and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research publications
consist of the opinions of Gartner’s research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.

GRAB YOUR COPY TODAY!

*
Business Email








*
Which best describes your role?

Select...HROperationsSales and MarketingFinanceOther




By submitting this form, you agree to our Privacy Policy.




*
Data Collection Consent

I consent to having Aisera collect my details via this form (required to submit)
I consent to having Aisera collect my details via this form (required to submit)







*
Preferred Level:




DOWNLOAD NOW




OUR LATEST ASSETS


 * GARTNER® HYPE CYCLE™ FOR ITSM 2022 | ANALYST REPORT
   
   Read Report


 * MUDDU SUDHAKAR, CEO, AISERA AT VMWARE EXPLORE 2022
   
   WATCH NOW


 * AISERA CEO MUDDU SUDHAKAR ON FUNDRAISING THE RIGHT WAY
   
   WATCH NOW


 * MUDDU SUDHAKAR, CEO, AISERA AT SUPERCLOUD 2022
   
   WATCH NOW


 * GARTNER® HYPE CYCLE™ FOR ITSM 2022 | ANALYST REPORT
   
   Read Report


 * MUDDU SUDHAKAR, CEO, AISERA AT VMWARE EXPLORE 2022
   
   WATCH NOW


 * AISERA CEO MUDDU SUDHAKAR ON FUNDRAISING THE RIGHT WAY
   
   WATCH NOW


 * MUDDU SUDHAKAR, CEO, AISERA AT SUPERCLOUD 2022
   
   WATCH NOW






GAIN EXCEPTIONAL USER EXPERIENCE & REDUCE SUPPORT COST

Request a Demo








 * Request a Demo

 * Webinars

 * Contact Us

 * ROI Calculator
   
   AI Service Desk AI Customer Service