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Axonect

* Our Products
* Axonect Enterprise Enabler
* Axonect API Manager
* Axonect Digital Telco
* Axonect Hybrid Multi-Cloud Orchestrator
* Axonect API Monetiser
* Axonect Enterprise API Aggregator
* Axonect Enterprise Marketplace
* Axonect AI Factory
* Axonect GallopRail
* Axonect Marketplace
* About Axonect
* About Axonect
* Newsroom
* Success Stories
* Contact

Menu
* Our Products
* Axonect Enterprise Enabler
* Axonect API Manager
* Axonect Digital Telco
* Axonect Hybrid Multi-Cloud Orchestrator
* Axonect API Monetiser
* Axonect Enterprise API Aggregator
* Axonect Enterprise Marketplace
* Axonect AI Factory
* Axonect GallopRail
* Axonect Marketplace
* About Axonect
* About Axonect
* Newsroom
* Success Stories
* Contact

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AXONECT
PRODUCT SUITE Based on open-source technology, this full-stack product suite
offers a new way of transforming the enterprise landscape to support rapid
delivery, improve agility, and accelerate partnerships.
Transform your enterprise to be future proof, with FIND OUT MORE AXONECT
MARKETPLACE Kickstart your Digital Transformation with our catalog of
ready-to-use platforms and products. Sign up for your free trial today! VISIT
STORE SIGN UP FOR A FREE TRIAL TM Forum
Excellence Award
2022 Winner The Axonect Multi-Cloud Orchestrator won the TM Forum Excellence
Award in the Cloud Native IT & Networks category at Digital Transformation World
in Copenhagen.
FIND OUT MORE
about Axonect

ENABLING ENTERPRISE AGILITY

Axonect offers a suite of enterprise digital transformation products that
seamlessly connect northbound and southbound systems. By leveraging Axonect’s
cost-effective products, enterprises can become agile digital service providers
and quickly launch new services with faster time-to-market, reduce operational
costs, and optimize their operations, leading to a more efficient and effective
footprint. Axonect empowers businesses to enhance the overall customer
experience, enabling them to stay ahead of evolving business needs.

Read More
350 +
DIGITAL
TRANSFORMATIONS
0 M
USERS DIGITALLY
ENABLED
0 %
FASTER
TIME-TO-MARKET
0 %
SAVINGS ON
DEVELOPMENT COST

SUPPORTING TM FORUM OPEN APIS

AXIATA DIGITAL LABS HAS RECEIVED A TOTAL OF 50 OPEN API CONFORMANCE
CERTIFICATIONS FOR SUCCESSFULLY IMPLEMENTING OPEN APIS IN AXONECT PRODUCTS
ACROSS MULTIPLE DEPLOYMENTS

accelerated connectivity

AXONECT PRODUCT SUITE

DIGITAL TRANSFORMATION WITH AXONECT

AXONECT
API MANAGER

A robust, open-source, API Management platform that provides an internal API
marketplace that drives innovation through rapid service creation

AXONECT
ENTERPRISE ENABLER

The Enterprise Enabler is a digital transformation platform that transforms
legacy business support systems into agile, flexible, and scalable systems.

AXONECT ENTERPRISE MARKETPLACE

Digital storefront for businesses to offer their own products and services, as
well as those from selected partners, to their enterprise customers

Read More
Testimonials

SEE WHY OUR CUSTOMERS LOVE OUR PRODUCTS

“Now finally coming to AXP Product key benefits we are planning to see in
Production are creating flexibility to extend Business Services in agile way and
complimenting Digital Solution to serve multiservice eco-system, so far in
functional testing we are seeing things working as per design and I am confident
AXP will soon be achieving credentials for Production. Looking forward to work
with you and entire AXP team for mutual success and in future. “
AXP = Axonect API Manager

Amar BahraniVice President – Service Partner, Amdocs
“ Celcom currently is transforming legacy BSS to new digital BSS stack, using
DTE to enable concept ideation workflow federate to all relevant systems. "
DTE = Axonect Enterprise Enabler

Dylan LimMiddleware Integration & Architect BSS & Microservices,
Celcom Axiata Berhad
“ A platform with microservices architecture that flexibility scale at
microservices container level in cost efficiency. ”

Dylan LimMiddleware Integration & Architect BSS & Microservices,
Celcom Axiata Berhad
“ My experience with DTE team is to building on solution-based outcomes, I have
found that enjoy working together, high-quality results and a positive work are
the results. ”
DTE = Axonect Enterprise Enabler

Dylan LimMiddleware Integration & Architect BSS & Microservices,
Celcom Axiata Berhad
"Apigate needed to quickly integrate APIs across multiple organizations then
build and monetize a range API driven applications and solutions. AXP was
selected as it provided a wide range of relevant integrations and a monetization
capability out of the box. This out of the box functionality and ease of
integration allowed us to focus our development efforts on building a better
customer facing solution. The AXP team delivered key consulting and support to
help move to production across multiple geographies.“
AXP = Axonect API Manager

Craig RichardsDirector - Products and Engineering, Apigate
“I would like to start my note by thanking for all the support we are getting to
progress towards mutual success at XL. I must say initially I was really
concerned about taking AXP as one of the major component in overall eco system
at XL due to massive volumes and functional expectations we had as part of
design, however after the year working with AXP and team we can say so far it is
meeting the expectation.”
AXP = Axonect API Manager

Amar BahraniVice President – Service Partner, Amdocs
“I want to further add regarding our engagement, I must say that AXP team really
have professional teams that work with us on Day to Day basis starting from
Business all the way till deliverables are in delivered in system with
successful testing. Team members are collaborative, accommodating, knowledgeable
and most important having right attitude to find solution instead of thinking
what can’t be done.”
AXP = Axonect API Manager

Amar BahraniVice President – Service Partner, Amdocs
“Now finally coming to AXP Product key benefits we are planning to see in
Production are creating flexibility to extend Business Services in agile way and
complimenting Digital Solution to serve multiservice eco-system, so far in
functional testing we are seeing things working as per design and I am confident
AXP will soon be achieving credentials for Production. Looking forward to work
with you and entire AXP team for mutual success and in future. “
AXP = Axonect API Manager

Dylan LimMiddleware Integration & Architect BSS & Microservices,
Celcom Axiata Berhad

OUR CUSTOMERS

OUR PARTNERS

ABOUT US

We are experts in Emerging Technology. We believe that the organizations of the
future must embrace the latest in emerging technology to solve their business
problems. Our 1300+ strong team of engineers, data scientists, developers, and
cloud specialists have developed a 360 suite of market ready solutions that are
flexible, scalable, and user friendly. We understand that Digital Transformation
should be accessible to all companies in all regions and of all budgets. Our
team stands ready to accept any challenge.

WHISTLEBLOWING/SPEAK UP

View PDF
Speak Up

GET IN TOUCH

EMAIL US

info@axonect.com

HOTLINE

+94 76 676 6300

QUICK LINKS

Privacy Notice

Version: 1.1

Dated: 3rd August 2021

Axiata Digital Labs (Private) Limited its subsidiaries and associates/affiliates
(hereinafter collectively referred to as “ADL” “us” “we” or “our”) are committed
to protecting the personal data of our customers, shareholders, business
partners, visitors, employment candidates and employees and the personal data of
individuals who work for, or act on behalf of our customers and/or business
partners (collectively referred to as “data subject”) that has been provided to
us.

At ADL, we take privacy seriously and all our activities are underpinned by our
T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of
your personal data, including robust Cyber Security practices and taking due
care when the Transfer of personal data is required.

When processing your personal data ADL will ensure that:

Your personal data will be processed lawfully and in a transparent manner so
that you are aware of all processing activities connected with your personal
data.

Your personal data will be collected by us only for the purposes listed out
below and not further processed in a manner that is incompatible with those
purposes.

We will only collect personal data that is limited to and required for the
purposes listed out below and will not collect more personal data than is
required.

Your personal data will be accurate and, where necessary, kept up to date.

Your personal data will be kept in a form which permits identification for no
longer than is necessary for the purposes for which that personal data is
processed.

Your personal data will be processed in a manner that ensures appropriate
security of the personal data.

This privacy notice (“Privacy Notice”) explains:

What and how personal data is collected and further processed by us; For what
purposes it is collected and further processed by us; Sources (if any) of
personal data;
To whom personal data is disclosed; and

How to access and update your personal data and where to go for further
information in respect of the personal data.

If you provide us with personal data of another individual, you hereby represent
that you have obtained consent from that individual prior to providing their
personal data to us. References to ‘your personal data’ in this Privacy Notice
would include such individual’s personal data that you provide to us.

This Privacy Notice should be read together with the terms and conditions
specific to the products and/or services you are availing yourself of. In the
event of a discrepancy between this Notice and such specific terms and
conditions, this Notice shall prevail to the extent of such discrepancy.

We may from time to time amend, modify, vary or update this Privacy Notice by
posting the new Notice here and/or on our other platforms and you are bound by
such modifications, variations or updates, should you continue to use our
products and/or services.

PERSONAL DATA ABOUT CHILDREN

If you are under the age of 18, we take it that you have obtained the consent of
your parent, guardian or person who has parental responsibility over you before
sending us your personal data (for example, your name, address and email address
etc.).

WHAT PERSONAL DATA DO WE COLLECT?

The types of personal data we collect or obtain may vary according to our
relationship with you and may include the following:

1. For Customers

Contact information (such as name, address, email address and telephone number
etc.);

Identification information (such as national identity card, passport, driver’s
licence, date of birth, IP addresses, internet cookies etc.);

Demographic information (such as age, marital status, gender etc.);

Photographs, such as those that you may submit for contests or prize-winning
competitions or upload onto our platforms;

Location information;

Financial information;

Any footage captured or recorded by our surveillance camera (CCTV) system; and
Any recordings of calls placed by you to our customer care centres.

Details of beneficiary/next-of-kin; Any footage captured or recorded by our
surveillance camera (CCTV) system; any recordings of calls placed by you to us;
and Religious beliefs.

1. For Business Partners and Suppliers

Contact information (such as name, address, email address and telephone number
etc.);

Identification information (such as national identity card, passport, driver’s
licence, date of birth, IP addresses, internet cookies etc.);

Business information (such as name of organisation, name of the employer, job
title, department, etc.); and Any footage captured or recorded by our
surveillance camera (CCTV) system.

1. For Visitors (to any of our Premises/Offices/Online Platforms)

Contact information (such as name, address, email address and telephone number
etc.);

Identification information (such as national identity card, passport, driver’s
licence, date of birth, IP addresses, internet cookies etc.);

Business Information (such as name of organization, name of the employer, job
title, department, etc.); Race; Nationality; Photographs; and

Any footage captured or recorded by our surveillance camera (CCTV) system.

1. For Employment Candidates and Employees

Contact information (such as name, address, telephone number, email address,
etc.);

Identification information (such as national identity card, passport, driver’s
licence, date of birth, IP addresses, internet cookies etc.);

Academic and professional information (such as educational and professional
qualifications and licences etc.);

Employment history (such as previous job title, previous employer, referees
etc.);

Biometrics;
Gender;
Race;

Nationality;

Age;

Emergency contact information (such as name, address, telephone number, e-mail
address etc.);

Marital status;

Details of beneficiary/next-of-kin;

Financial information (such as direct deposit account etc.);

IT information (such as log files, software/hardware inventories, user
activities etc.);

Photographs;

Any footage captured or recorded by our surveillance camera (CCTV) system;

Additional employment history (such as performance and disciplinary records,
medical, hospitalisation and annual leave records, salary details etc);

Results of your health tests and medical reports, if any; Philosophical and
political views or affiliations; Religious beliefs; and Criminal Record and
Police reports.

Additional Personal Data that We Collect

We may during times of a crisis such as a war, terrorism, riots, a natural
disaster or a disease outbreak etc. collect:

Your health and physical condition; The health condition of individuals in your
household; Results of your health tests and medical reports, if any; Your body
temperature; Your location; and Political views or affiliations.

WHEN DO WE COLLECT YOUR PERSONAL DATA?

We may collect or obtain your personal data:

1. For Customers

When you use our network, products and/or services (including through our call
centres, dealers, and sales channels).

When you contact us or register for information relating to our network,
products and/or services or for any other purposes.

When you communicate with us (such as via SMS, telephone calls, other digital
channels, emails, questionnaires or surveys etc.).

When you use or interact with any of our digital applications, visit any of our
websites or social media pages. When you participate in any of our promotional
events, incentives or loyalty programs.

When you visit any of our premises.
From external agencies (such as screening or investigation agencies).

From our internal database pursuant to your relationship with our subsidiaries
or associates/affiliates.

From our surveillance camera (CCTV) system.

1. For Business Partners and Suppliers

When you use our network, products and/or services.

When you communicate with us (such as via SMS, telephone calls, other digital
channels, emails, questionnaires or surveys etc.).

When you use or interact with any of our digital applications, visit any of our
websites or social media pages.

When you visit any of our premises.

From external agencies (such as screening or investigation agencies).

From our internal database pursuant to your relationship with our, subsidiaries
or associates/affiliates.

From our surveillance camera (CCTV) system.

1. For Visitors (to any of our Premises/Offices/Online Platforms)

When you complete our visitor log book or visitor entry form. When you provide
us with your identification document(s).

When you communicate with us (such as via SMS, telephone calls, other digital
channels, emails, questionnaires or surveys etc.).

When you provide your host with information. From our surveillance camera (CCTV)
system.

1. For Employment Candidates and Employees

When you make an application to us.

When you communicate with us (such as via SMS, telephone calls, other digital
channels, emails, questionnaires or surveys etc.).

From external agencies (such as credit reference agencies, screening or
investigation agencies). When you visit any of our premises.
From your referee.
From your previous employer(s).

From anyone with whom you may have or had a business relationship with.

From your or our recruiter, recruitment agency or recruitment website/platform.

From your health and physical advisor (such as a doctor or a dentist).

From our internal database pursuant to your relationship with our subsidiaries
or associates/affiliates.

From our surveillance camera (CCTV) system.

HOW DO WE USE YOUR PERSONAL DATA?

Your personal data may be used or processed for the purpose of:

1. For Customers

Providing you with our products and/or services that you have contracted for.
Notifying you about benefits and changes to the features of our products and
services.
Providing you with our latest offers, campaigns and promotions (where you
subscribe to such updates). Sending you service messages about our subscription
or account registration.

Compliance with laws and legal, contractual and/or regulatory obligations and
protecting or exercising our legal, contractual and/or regulatory rights and
remedies.

Sending you information via telephone calls, text messages or other digital
channels, emails, etc. or social media about products and services offered by
our subsidiaries, associates/affiliates and selected third parties that we think
may interest you. (You may unsubscribe from such messages).

Responding to complaints or account enquiries. Administering debt recoveries.

Verifying your identity when required (you may misplace your password or
security information for example, and we may then need to request for other
personal data to protect your data from unauthorized access).

Undertaking market and product analysis based on your use of our products and/or
services (achieved by analysing your service preferences) and for product and/or
service enhancements and improvements.

Other legitimate purposes.

1. For Business Partners and Suppliers

Business execution.

Organisation and management of the business.

Health, safety and security.

Compliance with laws and legal, contractual and/or regulatory obligations and
protecting or exercising our legal, contractual and/or regulatory rights and
remedies.

Protecting our assets and interests. Other legitimate purposes.

1. For Visitors (to any of our Premises/Offices/Online Platforms)

Health, safety and security.

Compliance with laws and legal, contractual and/or regulatory obligations and
protecting or exercising our legal, contractual and/or regulatory rights and
remedies.

Other legitimate purposes.

1. For Employment Candidates

Identifying and evaluating candidates for potential employment, as well as for
future roles that may become available.

Record keeping in relation to recruiting and hiring. Conducting background
checks.

Compliance with laws and legal, contractual and/or regulatory obligations and
protecting or exercising our legal, contractual and/or regulatory rights and
remedies.

Contacting you or your emergency contact in emergency situations where the
health or safety of one or more individuals may be endangered.

Other legitimate purposes.

1. For Employees (in addition to the purposes set out for Employment Candidates
above)

Career progression and personal development.
Administration and management of salary and employment benefits.
Short term and long-term incentive plans.
Employment and industrial relations disputes, including but not limited to
litigation.
Corporate exercises undertaken by our subsidiaries or associates/affiliates.
Management of performance.
Application of work and travel permits and immigration/emigration requirements.
Loans, insurance and medical purposes.
Disciplinary actions or terminations.
Ensuring health and safety.
Accounting, financial reporting and business planning.
Security monitoring.
Organizing team-building activities and other business-related events.
Internal or external investigations.
Research, salary surveys and for audit purpose.
Compliance with reasons stated in your contract of employment with us.
Any legal or regulatory request or demand.
Other legitimate purposes.

WHOM DO WE DISCLOSE YOUR PERSONAL DATA TO?

We may disclose your personal data:

1. For Customers

To our subsidiaries and associates/affiliates. To other carriers and operators
when routing international calls.

To third parties when disclosure is necessary or reasonable to protect our
rights, protect your security, investigate fraud or respond to a law enforcement
request.

To our service providers, field engineers, contractors, subcontractors or any
other third-party performing work on our behalf or at our instruction.

To any public authority, governmental, regulatory or fiscal agency where it is
necessary to comply with a legal or regulatory obligation to which we are
subjected to or as permitted by applicable law.

To our business partners for our marketing activities, which you have consented
to/not opted out of. To third parties for credit checks and fraud management.

To any parties that act as our payment channels, including to validate your
information, as and when required.

To third parties for carrying out analytics to understand how you use our
products and/or services. To third parties for research and development
purposes.
To our dealers or agents.

If we are involved in a sale or business transaction (e.g., merger or
acquisition), we will retain a legitimate interest in disclosing or transferring
your personal data to a third party in the event of any reorganization, merger,
sale, joint venture, assignment, transfer or other disposition of all or any
portion of our business, assets or stock (including in connection with any
bankruptcy or similar proceedings). Such third parties may include, for example,
an acquiring or target entity and its advisors.

To third parties for the purposes set out under “How do we use your personal
data?”.

1. For Business Partners and Suppliers

To our subsidiaries and associates/affiliates.
To our third-party agents, service providers, consultants, advisors, contractors
and/or subcontractors.

To third parties for the purposes set out under “How do we use your personal
data?”.

1. For Visitors (to any of our Premises/Offices/Online Platforms)

We do not routinely share or transfer your personal data with any external
organizations or third parties. However, where and whenever we share or transfer
your personal data, it shall be for the purposes set out under “How do we use
your personal data?” and we shall do so in accordance with this Privacy Notice.

Further we will disclose your personal data if required by any public authority,
governmental, regulatory or fiscal agency where it is necessary to comply with a
legal or regulatory obligation to which we are subjected to or as permitted by
applicable law.

1. For Employment Candidates and Employees

To our subsidiaries and associates/affiliates. To background verification
providers.

To any other third-party organizations providing administration or other
services.

To any third-party organizations involved in any corporate exercises undertaken
by us or our subsidiaries or associates/affiliates.

To third parties for the purposes set out under “How do we use your personal
data?”.

We use reasonable efforts in accordance with industry best practices to ensure
that the above-mentioned maintain the confidentiality and integrity of your
personal data and are restricted from using your personal data for any
unauthorised purpose.

In addition to the above, our service providers may, in the course of providing
you the products and/or services, collect your personal data via other channels
such as when you are redirected to their individual websites/mobile applications
or platforms.

We strongly advise you to review the privacy notice of every such service
provider. We have no control over and assume no responsibility for the content,
privacy notices or practices of any service provider to the fullest extent
permitted by the law.

TRANSFERS OF PERSONAL DATA

We may transfer your personal data across geographical borders to other
entities. Where your personal data has been transferred to members of our
subsidiaries, associates/affiliates and/or to third parties located outside of
Sri Lanka, the transfer of your personal data is carried out under
organizational, contractual and legal measures and with reasonably adequate
levels of protection implemented as well as any additional local legal
requirements for the parties receiving this data in order to safeguard your
personal data.

HOW DO WE STORE AND PROTECT YOUR PERSONAL DATA?

We may collect and store your personal data in electronic or physical form,
depending on the requirement. Such personal data may be stored at our and third
party premises within IT Systems (e.g. external cloud storage, internal or
third-party management systems, e-mails, databases, hard drives etc.), and
physical warehouses etc.

We endeavour, where practicable, to process your personal data in a safe
environment by preventing any unauthorized or unlawful processing of personal
data or accidental disclosure, loss or destruction of, or damage to, such
personal data. We have implemented various physical, technical and
administrative security measures to protect your personal data and our network
from unauthorized access.

Some of these measures include:

* encryption of personal data;
* strict adherence to privacy and security practices;
* periodic security assessment and reviews to upgrade our practices; and
* restriction of access to such personal data to personnel who have a need to
know such personal data.

The security of your personal data is important to us but remember that no
method of transmission over the Internet, securing while processing, or method
of electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your personal data, we cannot guarantee its absolute
security.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We will retain your personal data only for as long as such data is necessary for
the purposes it was collected for. The retention period for personal data may
also be affected by the requirements of applicable laws or a legitimate business
requirement. In all cases such personal data may be held for a longer period of
time where there is a legal or regulatory reason to do so (in which case it will
be deleted once no longer required for the legal or regulatory purpose).

Once personal data surpasses its retention period and if there is no valid
reason to retain such personal data, the personal data will be securely disposed
of.

WHAT ARE YOUR RIGHTS?

We respect your rights and privacy by taking steps to ensure that your personal
data is accurate and up-to-date. Any inaccurate information that is brought to
our attention shall be corrected within a reasonable period of time from the
receipt of a written notification by you of the same sent to us via the below
mentioned contact options. Any requested amendments may be subject to applicable
laws and regulations.

We shall make available (to the extent possible) your personal data in our
possession or control within a reasonable time at a reasonable cost.

You may request us to stop sending our communications to you by contacting us
via the below mentioned contact details. These choices do not apply to the
receipt of mandatory product or service communications that are considered as
part of certain ADL products or services, which you may receive periodically,
unless you cancel the subscription to our products or services.

CONSEQUENCES OF NOT PROVIDING YOUR PERSONAL DATA

We may require collection of certain personal data about you and failure to
provide such information may:

Result in us being unable to process your application and/or provide you with
our product and/or services.

Result in us being unable to respond to your requests on our products and/or
services.

Limit or prevent access to certain features on our website, weblinks or digital
platforms.

Result in us being unable to update you on the latest updates regarding any
promotions, our services/products or launches.

Result in your inability to receive invitations to promotional activities
organized by us.

Negatively affect our ability to communicate with you.

Result in us being unable to process your requests relating to your
shareholding.

Result in us being unable to inform you of shareholder meetings and conduct
direct remittance of dividends to your bank accounts.

Result in our inability to enter into a contract with you or a counter-party or
continuing to contract with you or a counter-party.

Negatively impact your chances of being selected for any potential employment,
engagement or internship. Be in violation of any applicable law or regulation
that requires us to collect such personal data.

BY SUBMITTING PERSONAL DATA TO US, YOU ACKNOWLEDGE THAT:

You have read and understood this Privacy Notice and agree and consent to the
use, processing, disclosure and transfer of personal data as set out herein.

All information and representations provided by you are true and correct to the
best of your knowledge, and you have not knowingly omitted any relevant
information.

WHOM CAN YOU CONTACT FOR MORE INFORMATION?

If you have any questions or complaints about this Notice or about our privacy
and information handling practices, kindly reach out to our Data Privacy Officer
via the following methods:

Address: Parkland, 33 Park Street, Level 11, Colombo, Western Province 00200,
Sri Lanka

Telephone: +94773064720

Email: ravindra.thalagahawatta@axiatadigitallabs.com

UPDATES TO THE PRIVACY NOTICE

We reserve the right to amend, modify, vary or update this Privacy Notice, at
our sole discretion from time to time, as and when the need arises. The most
recently published Privacy Notice shall prevail over any of its previous
versions and the version number and date will be updated accordingly. We have no
obligation to inform you of any variations and you are encouraged to check this
Privacy Notice from time to time to stay informed of any changes. You agree to
adhere to the terms of the Privacy Notice including any variations.

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Cookie Policy

What are cookies?

A cookie is a small file that can be placed on your device that allows us to
recognize and remember you. It is sent to your browser and stored on your
computer’s hard drive or tablet or mobile device. When you visit our sites, we
may collect information from you automatically through cookies and other
tracking technologies.

What are web beacons?

Web Beacon is a transparent graphic image placed on websites/e-mails to monitor
user activity. Web beacons are similar to cookies and are often used in
combination with cookies.

What do we use cookies for?

Like most providers of online services, we use cookies to provide, secure and
improve our services, including by remembering your preferences, recognizing you
when you visit our website and personalizing and tailoring ads to your
interests. To accomplish these purposes, we also may link information from
cookies with other personal information we hold about you.

What are the different types of cookies?

First-party cookies

First-party cookies are placed on your device directly by us. For example, we
use first-party cookies to adapt our website to your browser’s language
preferences and to better understand your use of our website.

Third-party cookies

Third-party cookies are placed on your device by our partners and service
providers. For example, we use third-party cookies to measure user numbers on
our website or to enable you to share content with others across social media
platforms.

Session cookies

Session cookies are used for a variety of reasons, including to learn more about
your use of our website during one single browser session and to help you to use
our website more efficiently. Session cookies last only until you close your
browser.

Persistent cookies

Persistent cookies are primarily used to help you quickly sign-in to our website
again and for analytical purposes. Persistent cookies have a longer lifespan and
aren’t automatically deleted when you close your browser.

Based on functionality, cookies can be classified as below:

Functionality

Description

Necessary cookies

These cookies are strictly necessary to provide you with services available
through our website and to use some of its features, such as access to secure
areas.

Analytics cookies

These cookies help us understand how our website is being used, how effective
marketing campaigns are, and help us customize and improve our websites for you.

Marketing cookies

These cookies record your visit to our website, the pages you have visited
(including, in the case of interest-based advertising, the pages of other
websites) and the links you have followed. We will use this information to make
our website and the advertising displayed on it more relevant to your interests.
We may also share this information with third parties for this purpose. Without
these cookies, you will be able to use and enjoy all the features of our website
but the ads you see will not be tailored to your preferences.

Preference Cookies

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.

By using our website, you consent to the use of these cookies. If you do not
wish to accept any cookies or certain types of cookies/web beacons, you can
change your browser’s settings to delete cookies that have already been set and
to not accept new cookies.

Cookie preferences

Users can mostly control their cookie preferences by managing the browser
settings. For more information about these controls and to exercise your cookie
preferences, visit your browser or device’s help material.

Please however note, that, if you delete cookies or do not accept them, you
might not be able to use all of the features we offer, you may not be able to
store your preferences, and some of our pages might not get displayed properly.

Changes to this cookie policy

We may periodically update this policy to comply with privacy regulations,
describe new website features, or to add and/or remove cookies that we use.

Other information

For more information on how Axiata Digital Labs (Private) Limited manages your
personal data received through the website, please read Axiata Digital Labs
(Private) Limited’s privacy notice.

How to contact us

If you have any questions or concerns about this policy or its implementation,
please contact us at upekkha.batuvantudave@axiatadigitallabs.com.

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Terms and Conditions

Axiata Digital Labs (Private) Limited is a part of Axiata Group Berhad (together
referred to as “ADL”, “us” or “we” or “our”). Respecting and protecting your
privacy is an integral part of our business and we do not view this as an
obligation, but rather as a commitment to maintain your confidence and trust.
Our Privacy Position can be summarized by our below guiding Privacy and Data
Protection principles:

TRANSPARENT: We are TRANSPARENT about what, why and how we collect and protect
YOUR PERSONAL DATA so that YOU can make informed decisions.

RIGHTS: We respect YOUR RIGHTS as individuals, so YOU are in control of YOUR
PERSONAL DATA.

USE: We USE YOUR PERSONAL DATA for specific and stated purposes and keep it for
as long as required only.

SECURITY: We have established robust CYBER SECURITY PRACTICES in line with
leading industry standards to protect YOUR PERSONAL DATA that YOU have shared
with us.

TRANSFER: We take due care when TRANSFERRING YOUR PERSONAL DATA to third parties
such as vendors, contractors, business partners and government authorities.

This notice applies to personal data that we collect, generate or use when you
subscribe to any of our products and services, use our applications or visit any
of our websites. We advise you to read this notice alongside Terms and
Conditions of our products/ services as they may contain product/service
specific information on how we process your personal data.

This privacy notice applies to:

* All the services offered by Axiata
* Existing, past as well as potential customers/clients

Information we collect and use

. This notice explains how we collect and use your personal data when:

* You use our network, products or services (including call centers)
* You contact us with a question about our products and services
* You use our applications or visit any of websites
* You contact us for any other purpose(s).

The types of personal information that ADL may collect for the performance of
our services to you include, but are not limited to:

* Contact information (such as name, address, email address and telephone
number)
* Identification information (such as passport identification number, tax
registration number or social security number, driver’s license, date of
birth)
* Demographic information (such as age range, marital status, gender)
* Photographs, such as those that you may submit for contests or prize-winning
competitions
* Product specific information (such as preference, closed user groups (CUGs),
friends and family who you chose to include in your service plan, credit
limit)
* Banking information (such as direct debit and related bill payment banking
transactions)
* Service account information (such as call usage, account balances,
transaction history, credit information, billing, loyalty points).

ADL collects and uses your personal information with your knowledge and consent
and typically when you:

* Use ADL’s wide range of products and services that are offered or for which
you may choose to opt-in
* Make customer enquiries, register for information or other services
* Respond to communications from us (such as SMS, emails, questionnaires or
surveys)
* Interact with ADL’s websites, such as submitting an application form,
completing survey form, use online services. (If your browser has Internet
cookies enabled, it can facilitate ADL’s tracking of personal preferences,
pages visited etc.)
* Participate on ADL’s social media pages, such as Facebook
* Participate in ADL’s promotional events, incentive or loyalty programs
* Provide information through ADL’s customer call centers, dealers and sales
channels or any other affiliates or business dealings with ADL by which you
have consented to provide your personal information.

Your personal data may be collected, used or otherwise processed by us for,
amongst others, for the following purposes:

* To provide you with our products, services, latest offers and promotions
(where you subscribe to such updates)
* which may be of interest to you
* To notify you about benefits and changes to the features of our products and
services
* To conduct research for analytical purposes
* To publish your information (which may include your name, profile picture and
such other relevant personal data) on our website, social media and our
printing materials
* To inform you of any upcoming event and updates
* To inform you of any upcoming event and updates;
* To use your information for participation in our events or award;
* To use your information for e-commerce
* For your participation in contest
* To send you service messages about our subscription or account registration
* To use your information for participation in our customer surveys or meetings
* Enable us to send you information by e-mail, telecommunication means
(telephone calls or text messages) or social media about products and
services offered by selected third parties that we think may interest you

The above shall hereinafter be referred to as the “Purposes”.

Information about Children

If you are under the age of 18, you are required to obtain the consent of your
parents or legal guardian before using our network, products and/or services.

Effects arising from failure to provide Personal Data

You will be able to access our website without providing your personal data.
However, where any activity/services on our website/weblink requires us to
collect certain personal data about you, failure to provide such information
may:

* Result in us being unable to respond to your requests on our
products/services
* Limit and/or prevent access to certain features on our website/weblinks
* Result in us being unable to update you on latest updates regarding any
promotions, our services/products or launches
* Result in your inability to receive invitation to promotional activities
organized by us.

Data Retention and Storage

Your personal data that has been collected and processed shall be retained for
as long as required to meet the purposes mentioned above. We may store your
personal data to provide the services you have requested, or for other essential
purposes, such as complying with our legal obligations, resolving disputes, and
enforcing our policies. The retention period for storage of personal data is
based on the requirements of applicable laws. However, in the absence of any
relevant laws, personal data will be stored where it is required for business
purposes.

This personal data may be stored in:

* Hard copy, or
* Electronic format

We may keep your data in data centers or warehouses that are managed either by
us or by service providers on our behalf. All our facilities, systems and
products have been equipped with required security controls to ensure protection
of personal data.

Security

We endeavor to process your information in a safe environment by preventing any
unauthorized or unlawful processing of personal data or accidental loss or
destruction of, or damage to such information. We have implemented various
physical, technical and administrative security measures to protect your
personal data and our network from unauthorized access. These measures include:

Disclosure

We keep your personal data confidential and do not share it with non-affiliated
companies, except: (a) to provide products or services you have requested, (b)
when we have your consent or (c) under the following circumstances:

* When we have to meet our legal obligations and to prevent and detect crime as
per the law. We will share your personal data with any person to whom we are
compelled or required to do so under law or in response to a competent
regulatory or government agency and industry regulators
* When we believe it necessary to share the personal data or enforce ADL’s
rights, usage terms, intellectual or physical property or for safety of ADL
or associated parties
* We may share your information if ADL is acquired by or merged with another
company or for any legal claim, where ADL is required to do so
* We may share your personal data with our auditors, consultants, accountants,
insurers or other financial and/or professional advisers
* When any other person reasonably requires your personal data in order for us
to operate and maintain our business or carry out the activities set out in
the Purposes.

We make sure that our service providers and agents maintain the confidentiality
of your personal data and are restricted from using such information for any
unauthorized purpose. ADL will ensure through formally executed contracts that
the service providers are committed to “same level of protection to your
information”, as per the applicable data protection laws and regulations.

Communication Preferences and Choices

ADL takes reasonable steps to keep your personal data accurate, complete and up
to date. You still may stop the delivery of promotional e-mail or other ADL
communications by contacting us on the below mentioned contact details. These
choices do not apply to the receipt of mandatory product or service
communications that are considered part of certain ADL products or services,
which you may receive periodically, unless you cancel the product or service.

Furthermore, ADL does not require that you provide us with personal information.
The decision to provide personal information is voluntary. However, if you do
not wish to provide the personal information requested, you may not be able to
proceed with the activity or receive the benefit for which the personal
information is being requested.

Cross Border Data Transfer

With your consent, we may transfer your personal data across geographical
borders to other entities, provided they ensure the same level of protection as
us. The transfer of personal data is carried out under our standard contracts
with appropriate data protection clauses or data transfer agreements with
similar rights and obligations for the parties receiving this information to
protect the security and confidentiality of your personal data.

ADL does not sell, trade, transfer or otherwise share your personal information,
except in the following instances:

* With Axiata group companies, where necessary and within the limits of
applicable law
* As required by law, such as in conjunction with a subpoena, government
inquiry, litigation, dispute resolution or similar legal process
* With other carriers and operators when routing international calls
* When we believe in good faith that disclosure is necessary to protect our
rights, protect your security, investigate fraud or respond to a law
enforcement request
* With ADL’s service providers, field engineers, contractors who work on our
behalf and who do not have an independent right to use the information to
which they have access or that we disclose to them
* With our business partners for ADL’s marketing activities, in such case no
specific personally identifiable information is provided, as such information
is generally aggregated
* With third parties for research and development purposes
* With our subsidiaries and affiliates, such as ADL dealers.

Third parties must in all cases agree to a strict duty to keep all personal
information confidential and to use it only for the purpose for which it was
obtained.

Exercise Your Rights

We respect your rights and privacy and we manifest our stand by taking steps to
ensure that your personal data is accurate and up-to-date. As our obligation
under the Personal Data Protection Act, 2010 we assure you that:

* You have the right to know what personal data we have about you
* You have the right to request a copy of your personal data
* You have the right to correct your personal data, in case it is incorrect or
incomplete
* You have the right to withdraw your consent from our processing of your
personal data
* You can also ask us to restrict how we use your personal data where it is
likely to cause damage or distress
* You have the right to prevent processing of your personal data where it is so
conducted or is going to be conducted for purposes of direct marketing.

For exercising your rights, you can reach out to us through the details under
Contact Us section given below.

By submitting your personal data to us, you acknowledge that:

* You have read and understood this Privacy Notice and agree to the use of your
personal data as set out herein
* Your personal data may be transferred and processed worldwide, including
countries that may not be deemed to provide the same level of data protection
as your home country, for the purposes and in the manner specified in this
Privacy Notice

* All your representations are true and correct to the best of your knowledge,
and you have not knowingly omitted any related information of adverse nature.

If you have any questions or complaints about this notice, our privacy and
information handling practices, you can contact us at

Address: Parkland Building, 33 Park Street, Level 11, Colombo, Western Province
00200, Sri Lanka

E-mail ID: info@axiatadigitallabs.com

Phone Number: +94 76 676 6300

Contact Details of our Data Privacy office are as follows:
upekkha.batuvantudave@axiatadigitallabs.com

Dispute Resolution

In cases of any suspected/actual violation of your privacy, in relation to your
information that we process or store, you can lodge a complaint with the
relevant regulatory authority or any other tribunal/court of competent
jurisdiction.

Updates to the Privacy Notice

ADL reserves the right to update this privacy notice, as and when need arises.
This notice shall prevail over any of its previous versions. We highly recommend
that you check back here from time to time to stay informed of any changes.

Version Info

This notice was published on 30th of March 2020 and last updated on 15th May
2020.

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