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Submission: On October 16 via api from TR — Scanned from CA
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Skip to main content APQC Logo Register Sign in Search keywords Close search dialog Search Icon Search Open search dialog Tools MenuGear Icon Close Close tools menu AVAILABLE TOOLS: * Resource Library Arrow with stem * Benchmarks on Demand Arrow with stem * APQC Process Classification Framework (PCF) * Cross-Industry Version * Industry Versions * Learn More About the PCF * Certification Arrow with stem * Training - Self Paced and In Person Arrow with stem * Research Agenda Arrow with stem * Peer to Peer Arrow with stem * Assessments * All Assessments * Open Standards Benchmarking Assessments * Rapid Performance Assessments * Capability Assessments * Blog Arrow with stem Have a question or need extra support? Check out our most frequently asked questions or feel free to contact us online or call us at 1-800-776-9676 or +1-713-681-4020 Main Menu MAIN NAVIGATION * About APQC Expand menu * Our Story * Our Team * Our Culture * Careers Expand menu * APQC Benefits * Corporate Responsibility * In the News * C. Jackson Grayson Scholarship Program * Membership Expand menu * Membership Types Expand menu * Enterprise Membership * Financial Management Membership * Human Capital Management Membership * Knowledge Management Membership * North Star Education Membership * Professional Services Membership * Supply Chain Management Membership * Benefits and Value * On-Demand Membership Demo * Current Members * Member Stories * Resource Library * Process Frameworks Expand menu * Industry-Specific Process Frameworks * How Organizations Use Process Frameworks * Process Classification Framework Frequently Asked Questions * Expertise Expand menu * Process & Performance Management Expand menu * Performance Management * Process Management * Data & Analytics * Knowledge Management Expand menu * What is Knowledge Management? * Start Your Program * Develop a Strategy & Program * Assess Your Program * Interactive KM Framework * Choose the Right Approach * Identify & Map Critical Knowledge * Communities of Practice * Excellence in Knowledge Management * Financial Management Expand menu * Finance Transformation * Financial Planning & Analysis * Human Capital Management Expand menu * Human Capital Management Strategy * Learning and Development * Talent Acquisition * The Employee Experience * Supply Chain Management Expand menu * Open Innovation * Supplier Relationship Management * Supply Chain Planning * End-to-End Processes * What We Do Expand menu * Benchmarking Expand menu * Benchmarks On Demand * Benchmarking for Professional Services Firms * Custom Benchmarking * Assessments * Research Expand menu * APQC's Sponsored Research and Data Collection * Advisory Services Expand menu * Assess Capabilities and Performance * Client Case Studies * Strategy Development * Strategy Execution * Content Management * Knowledge Manager Certification * Framework Professional Certification * Process Manager Certification * Training Expand menu * Online Training Courses * On-Site Training Courses * K-12 Education Services Expand menu * K-12 Education Solutions * Master Planning for Innovation (MPI) * Events Expand menu * 2025 Process & Knowledge Management Conference * On-Demand Webinars * Upcoming Webinars * Global Thought Leadership Institute SECONDARY NAVIGATION * Register * Sign in * Blog * Contact Us * Frequently Asked Questions Join APQC Breadcrumb 1. Home MEMBER RESOURCES Thank you for your membership with APQC. On this page you will find several resources you can use to help you and your organization effectively utilize your APQC membership. LEARN ABOUT APQC * About APQC * About Membership * Watch APQC's Orientation On Demand * View Our Monthly Newsletter * View the Resource Library (video) * View the Benchmarks on Demand tool (video) * Website User Guide ASSESS & COMPARE PERFORMANCE * Available APQC Assessments * Open Standards Benchmarking® * Custom Benchmarking IMPROVE PERFORMANCE * Best Practice Research * Learn from APQC Experts * Enlist Help for Specific Needs > APQC is the best value for the investment. They consistently provide me with > fresh and even breakthrough ideas I can apply to my work. > > Joel Abanilla, Emerson SET PERFORMANCE TARGETS * Benchmarking Options * Benchmarks on Demand LAUNCH OR GROW A KM PROGRAM * Develop a Strategy * Identify & Map Critical Knowledge * Communities of Practice LEVERAGE APQC'S PROCESS CLASSIFICATION FRAMEWORK (PCF)® * Learn About the PCF * Create a Custom PCF * View Industry-Specific PCFs * How Organizations Use the PCF > Membership resources help prevent potential failures because we know what > other companies have tried and not found successful. We can also confirm that > what we're working on and what we have planned should be a success. > > Martin O D'Acosta Ruiz, CEMEX PROFESSIONAL SERVICES FIRMS * Benchmarking for Professional Services Firms * Sponsored Research * Custom Benchmarking VIEW RECENT RESEARCH * Process & Performance Management * Knowledge Management * Financial Management * Human Capital Management * Supply Chain Management STAY CONNECTED WITH APQC * Blog * LinkedIn * Twitter * Facebook * Instagram * YouTube SHARE APQC WITH COLLEAGUES We’ve made it easy to spread the word about your organization’s APQC membership and available resources with the below email templates. Simply complete the text highlighted in yellow, copy and paste the text into a new email, and you're set! * Enterprise Membership * Financial Management Membership * Knowledge Management Membership * Supply Chain Membership * Professional Services Firms Membership * Human Capital Management Membership Direct colleagues to a brochure about APQC including the services provided and research topics covered. Provide a link to APQC from your intranet or in communities of practice group pages, and include a copy of our logo to enhance the call out: * Lo-Resolution for Screen * Hi-Resolution for Print * APQC Logo Usage Policy APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. Learn more. US: 1-800-776-9676 INTL: +1-713-681-4020 FAX: 713-681-8578 * APQC on LinkedIn * APQC on YouTube * APQC on Facebook * APQC on Instagram * RSS Feed APQC 123 N. Post Oak Ln Houston, TX 77024 USA Footer * Guiding Principles * PRIVACY POLICY * TERMS OF SERVICE * BENCHMARKING CODE OF CONDUCT * Cookie Preferences © 1994-2024 APQC. All Rights Reserved