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AVAILABLE TOOLS:

 * Resource Library Arrow with stem
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    * Cross-Industry Version
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 * Assessments
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    * Rapid Performance Assessments
    * Capability Assessments

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MAIN NAVIGATION

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       * Enterprise Membership
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       * What is Knowledge Management?
       * Start Your Program
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SECONDARY NAVIGATION

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MEMBER RESOURCES

Thank you for your membership with APQC. On this page you will find several
resources you can use to help you and your organization effectively utilize your
APQC membership.


LEARN ABOUT APQC

 * About APQC
 * About Membership
 * Watch APQC's Orientation On Demand
 * View Our Monthly Newsletter
 * View the Resource Library (video)
 * View the Benchmarks on Demand tool (video)
 * Website User Guide


ASSESS & COMPARE PERFORMANCE

 * Available APQC Assessments
 * Open Standards Benchmarking®
 * Custom Benchmarking


IMPROVE PERFORMANCE

 * Best Practice Research
 * Learn from APQC Experts
 * Enlist Help for Specific Needs

> APQC is the best value for the investment. They consistently provide me with
> fresh and even breakthrough ideas I can apply to my work.
> 
> Joel Abanilla, Emerson


SET PERFORMANCE TARGETS

 * Benchmarking Options
 * Benchmarks on Demand


LAUNCH OR GROW A KM PROGRAM

 * Develop a Strategy
 * Identify & Map Critical Knowledge
 * Communities of Practice


LEVERAGE APQC'S PROCESS CLASSIFICATION FRAMEWORK (PCF)®

 * Learn About the PCF
 * Create a Custom PCF
 * View Industry-Specific PCFs
 * How Organizations Use the PCF

> Membership resources help prevent potential failures because we know what
> other companies have tried and not found successful. We can also confirm that
> what we're working on and what we have planned should be a success.
> 
> Martin O D'Acosta Ruiz, CEMEX


PROFESSIONAL SERVICES FIRMS

 * Benchmarking for Professional Services Firms
 * Sponsored Research
 * Custom Benchmarking


VIEW RECENT RESEARCH

 * Process & Performance Management
 * Knowledge Management
 * Financial Management
 * Human Capital Management
 * Supply Chain Management


STAY CONNECTED WITH APQC

 * Blog
 * LinkedIn
 * Twitter
 * Facebook
 * Instagram
 * YouTube


SHARE APQC WITH COLLEAGUES

We’ve made it easy to spread the word about your organization’s APQC membership
and available resources with the below email templates. Simply complete the text
highlighted in yellow, copy and paste the text into a new email, and you're set!

 * Enterprise Membership
 * Financial Management Membership
 * Knowledge Management Membership
 * Supply Chain Membership
 * Professional Services Firms Membership
 * Human Capital Management Membership

Direct colleagues to a brochure about APQC including the services provided and
research topics covered.

Provide a link to APQC from your intranet or in communities of practice group
pages, and include a copy of our logo to enhance the call out:

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APQC (American Productivity & Quality Center) is the world’s foremost authority
in benchmarking, best practices, process and performance improvement, and
knowledge management (KM). With more than 1,000 member organizations worldwide,
APQC provides the information, data, and insights organizations need to support
decision-making and develop internal skills. Learn more.

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INTL: +1-713-681-4020
FAX: 713-681-8578
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