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Sendbird Chat
A complete chat API with moderation & translation

UIKit for Chat
A complete chat API with moderation & translation
Sendbird Calls
Immersive voice and video experiences
Sendbird Desk
Modern, mobile-first chat support
Unified Inbox
Beta
Simplify and streamline customer conversations
Sendbird Live
Beta
Turn your app into a streaming platform
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MAKE YOUR APP CONVERSATIONAL


From Reddit to Paytm to Rakuten, every beloved app thrives on the back of a
strong community. Get closer to yours by adding chat, voice, or video into your
app.

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IN-APP MESSAGES FOR CONVERSION AND RETENTION

Innovative brands around the world boost engagement, conversions, and CSAT with
Sendbird's conversations platform. Build social, marketing, and support chat
into your app.




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CUSTOMIZABLE CHAT API THAT DELIVERS BUSINESS OUTCOMES

Learn about our chat API


ENGAGE

IN-APP CHAT EXPERIENCES THAT USERS WILL LOVE

An easy-to-use suite of SDKs and UI kits that help you build trust and safety
with customers:

 * Launch conversational capabilities that include moderation, rich media,
   translation, analytics, and more
 * Scale to millions of users on a proven, secure, and global platform
 * Get started quickly with elegant pre-built components and ship in days, not
   months

Learn about Sendbird for in-app engagement
Learn about Sendbird for in-app engagement


GROW

REDEPLOY SMS. OUTPERFORM EMAIL. BOOST CONVERSIONS.

The days of spending millions on low-converting channels are over. Deploy
resources towards what performs:

 * Push timely offers and updates to customers when they are most receptive
 * Send branded messages to any cohort, then track results with webhooks
 * Integrate with your existing marketing automation tool to streamline
   workflows

Learn about Sendbird for in-app marketing
Learn about Sendbird for in-app marketing


SUPPORT

BETTER MOBILE SUPPORT. LASTING CUSTOMER RELATIONSHIPS.

Businesses want agents to resolve support cases faster, while customers yearn
for a more human experience. Sendbird provides the best of both worlds:

 * Power live or on-demand customer support at scale to handle more tickets,
   faster
 * Intuitive agent interface to manage the queue, route support tickets, view
   customer context, and monitor responses.
 * Integrate with CRM and support tools you already use to streamline workflows

Learn about Sendbird for in-app support
Learn about Sendbird for in-app support


SOLUTIONS FOR EVERY INDUSTRY


Marketplaces


Connect buyers and sellers, and drive more transactions. Integrate chat with
your shopping cart, payment system, reviews platform, and more.

Learn more

Live streaming


Digital health


Social and communities


Gaming


On-demand services



75%

Reduction in booking cancellations for a global ride sharing superapp

33%

Reduction in customer support calls for a leading on-demand food delivery app

8%

Increase in user retention for a leading international community site



“Sendbird powers our core transaction flows via a fast and reliable messaging
layer between our buyers and sellers.”

Carousell,Head of Engineering


“With Sendbird, we provide a 100% digital customer support experience for our
customers with native in-app chat based interactions.”

Virgin Mobile UAE,Senior Manager


“Sendbird’s client base gave us confidence that they would be able to handle our
traffic and projected growth.”

Hinge,CTO


“With Sendbird’s developer-friendly chat API and SDKs, we were quickly able to
build in-app chat."

Accolade,Director of Product Management



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DEVELOPERS COME FIRST 

Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich
platform, and ready-made UI components make developers more productive. We take
care of a ton of operational complexity under the hood, so you can power a rich
chat service, and life-like voice, and video experiences, without worrying about
features, edge cases, reliability, or scale.


Check out our docs




ENTERPRISE-READY COMPLIANCE

The fastest growing startups to the largest enterprises trust Sendbird with
their data. Our chat API, voice API, video API, and platform adhere to leading
security and compliance standards to ensure that all your communication and data
are encrypted both in rest and motion.

Visit our security page



READY FOR
THE NEXT LEVEL?

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Product
Sendbird Chat

UIKit for Chat

Sendbird Calls

Sendbird Desk

Unified Inbox (beta)

Sendbird Live (beta)

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Gaming

On-demand

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