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 * Who We Help
 * Platform
   * COLUMN 1
     * The Case IQ PlatformResolve today’s cases and prevent tomorrow’s
       vulnerabilities. Whatever your organization’s needs, we cover all case
       types. With multi-channel intake, configurable workflows, and analytics,
       Case IQ is a vital tool for modern investigation teams.
     * Platform Overview
     * All Platform Features
   * COLUMN 2
     * Intake / Reporting
     * Case Management
     * Analytics / Insights
     * Configurability
     * Controlled Access
     * Scalability
     * Security & Privacy
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     * Case Management Forms
 * Case Types
   * COLUMN 1
     * Case IQ Case TypesCase intake, workflow, data centralization and
       reporting have never been simpler or more intuitive.
     * All Case Types
   * COLUMN 2
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     * Corporate Fraud
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 * Resource Center
   * COLUMN 1
     * Insights from Case IQWe’ve tapped some of the best minds in the corporate
       investigation field to bring you current information and expertise on
       best practices for your case management.
       * Back to the Future: The Importance of Triage and Investigative Protocol
     * See all resources
   * COLUMN 2
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 * Company
   * COLUMN 1
     * We are Case IQIn the world marred by fraud, harassment and ethics lapses,
       Case IQ stands as a force for good.
     * Company Overview
   * COLUMN 2
     * Partners
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 * Request a Demo


 * Who We Help
 * Platform
   
   * Platform Overview
   * Platform Features
   * Intake / Reporting
   * Case Management
   * Analytics / Insights
   * Controlled Access
   * Configurability
   * Case Management Forms
   * Security & Privacy
   * Scalability
   * Integrations
 * Case Types
   
   * HR
   * Ethics & Compliance
   * Corporate Fraud
   * Title IX
   * Corporate Security
   * Customer Complaints
   * Government & Public Service
   * Health & Safety
   * Insurance Fraud
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PRIVACY POLICY

CUSTOMER EXPRESSIONS CORP. DOING BUSINESS AS CASE IQ

Last updated: May 6, 2023

Thank you for visiting our site, caseiq.com (formerly i-sight.com), and using
our case management system and other services (collectively “Services”). In
this privacy policy, we explain what personal information we collect on behalf
of ourselves and our business customers, how we use and share it and any rights
and choices you may have. If there are any terms in this privacy policy that you
do not agree with, please discontinue use of our Services. Please read
this privacy policy carefully as it will help you make informed decisions about
sharing your personal information with us.

TABLE OF CONTENTS

 1.  PERSONAL INFORMATION WE COLLECT
 2.  LEGAL BASES FOR PROCESSING YOUR PERSONAL INFORMATION
 3.  COOKIES AND OTHER TRACKING TECHNOLOGIES
 4.  OUR USE OF PERSONAL INFORMATION
 5.  DISCLOSURE OF PERSONAL INFORMATION
 6.  INTERNATIONAL TRANSFERS
 7.  RETENTION
 8.  SECURITY
 9.  GENERAL AUDIENCE SITE
 10. GENERAL PRIVACY RIGHTS AND CHOICES
 11. NOTICE AT COLLECTION FOR CALIFORNIA CONSUMERS (CALIFORNIA PRIVACY NOTICE)
 12. NOTICE FOR VIRGINIA RESIDENTS
 13. CANADIAN PRIVACY RIGHTS
 14. UPDATES
 15. CONTACT US

1. PERSONAL INFORMATION WE COLLECT

This privacy policy applies to our collection, use and disclosure of your
personal information.  However, this privacy policy does ‎not impose any limits
on the collection, use or disclosure of business contact information or certain
publicly available information, except as required by applicable law.‎

We collect personal information from our business customers, from you directly
when you disclose it to us, from you automatically when you use the Services,
and from third parties, as described further below. If we combine non-personal
information with personal information, we will treat the combined information as
personal information in accordance with applicable law.

Personal information we process for our business customers: Please note that the
personal information we collect through our Services includes information that
our business customers instruct us to process according to the terms of the
agreement we have with them. Typically, this personal information consists of
contact information such as names, email and mailing addresses, and telephone
numbers; information for account administration (such as usernames and
passwords); IP addresses, cookies and device information; or content information
that varies based on the Services such as case management information or
investigation information. Some of this information may be considered personal
information or even sensitive personal information under various applicable
laws. If you have questions about the processing of your personal information by
our business customers, we encourage you to contact them, and they will then
direct us how to respond to your request.

Personal information you disclose to us: We collect personal information that
you provide to us when visiting our website, downloading our guides, using our
Services, participating in activities on the Services or otherwise communicating
with us. The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make and the products and
features you use and generally includes business contact information such as
name, address, email, phone, title, company name and products or services you
may be interested in. All personal information that you provide to us must be
true, complete and accurate, and you must notify us of any changes to such
personal information.

Personal information automatically collected: We automatically collect certain
information when you visit, use or navigate the Services. This information may
include device and usage information, such as, but not limited to, your IP
address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, general location, information
about how and when you use our Services and other technical information. This
personal information is primarily needed to maintain the security and operation
of our Services and for our internal analytics and reporting purposes. In
addition, we and third-party advertising, analytics and measurement companies
may use a variety of technologies that automatically or passively collect
certain personal information whenever you visit the Services or otherwise
interact with us or our content, which may include the hardware model, browser,
and operating system you are using, the URL or advertisement that referred you
to us, the areas within the Services that you visit, the content you view and
how you interact with it, your time zone, location information, and mobile
network (if applicable) among other information. In some cases, we may directly
collect general location information through your devices or browsers including
for security and fraud prevention purposes. You may be able to turn off the
collection of location information through the settings on your device.

Information From Third Parties. We may receive personal information about you
from third parties, including our business customers, business partners,
advertisers, analytics and measurement providers, government entities and data
providers. We may also supplement the information we collect with outside
records from third parties, such as public databases, publicly available Social
Media pages, and third parties who enhance the information we have about you,
such as if you work for a prospective business customer. We use this information
to better provide our Services, to tailor our content and the offers we show
you, and for other business and operational purposes. Any information collected
and stored by the above third parties is subject solely to the third party’s
privacy practices.

Aggregated and De-identified Data. Please note that we may de-identify or
pseudonymize personal information, and there may be other exceptions such as for
information that is available publicly. When we have agreed to maintain and use
de-identified data without attempting to re-identify it, we will not re-identify
it except where permitted by applicable law. We will treat de-identified or
pseudonymized information as non-personal to the fullest extent allowed by
applicable law.

2. LEGAL BASES FOR PROCESSING YOUR PERSONAL INFORMATION

We will only collect, use, disclose, and otherwise process your information with
your consent, unless otherwise permitted by applicable privacy laws in your
jurisdiction of residence.

If allowed by applicable privacy laws, we may process or share personal
information based on the following legal bases in certain jurisdictions:

 * Consent:We may process your personal information with your consent.
 * Legitimate Interests:We may process your personal information when it is
   reasonably necessary to ensure protection of our business and security
   interests.
 * Performance of a Contract: Where we have entered into a contract with you, we
   may process your personal information to fulfill the terms of our contract.
 * Legal Obligations:We may disclose your personal information where we are
   legally required to do so in order to comply with applicable law,
   governmental requests, a judicial proceeding, court order, or legal process,
   such as in response to a court order or a subpoena (including in response to
   public authorities to meet national security or law enforcement
   requirements).
 * Vital Interests:We may disclose your personal information where we believe it
   is necessary to investigate, prevent, or take action regarding potential
   violations of our policies, suspected fraud, situations involving potential
   threats to the safety of any person and illegal activities, or as evidence in
   litigation in which we are involved.

3. COOKIES AND OTHER TRACKING TECHNOLOGIES

Cookies and Local Storage. Cookies and local storage are data files placed
within a browser on a device when it is used to visit a Service. Certain web
browsers and browser add-ons may provide additional local data storage
mechanisms. Cookies and local storage can be used for a variety of purposes,
including to store a unique identifier for your device that recognizes your
device as you visit the Services, other sites or online services and to remember
your preferences. Most browsers provide you with the ability to disable or
decline cookies and local storage. You will need to check your browser’s
settings for further information. If you choose to disable cookies or to adjust
your privacy settings on your device, some features of a Service may not
function properly. For more information about cookies and managing cookies
generally, visit http://www.allaboutcookies.org.

Web Tags. Small graphic images or other web programming code called web beacons
(also known as GIFs), may be included in our web pages and e-mail messages. Web
tags or similar technologies may be used for a number of purposes, including,
without limitation, to count visitors to a Service, to monitor how users
navigate a Service, to count how many e-mails that were sent were actually
opened or to count how many particular content or links were viewed.

Cross-Device. We and third parties, such as NextRoll, may share personal data,
such as hashed email derived from emails or other online identifiers collected
on our sites with NextRoll and other advertising partners. This allows NextRoll
and other third parties to recognize and deliver ads to you across devices and
browsers. To read more about the technologies used by NextRoll and their cross
device capabilities, please refer to NextRoll’s Privacy Notice at NextRoll –
Privacy Policy (see www.NextRoll.com/privacypolicy) and opt-out
(see https://app.adroll.com/optout).

Beacons. Beacons are small, wireless transmitters that use low energy Bluetooth
technology to send signals to other smart devices in their proximity and can be
used by mobile applications to help locate a device’s physical location. We may
use beacons when your device interacts with the Services and to serve you
relevant advertisements.

Embedded Scripts. An embedded script is programming code that is designed to
collect information about your interactions with the Services, such as the links
you click on. The code is temporarily downloaded onto your device from our
server or a third-party service provider, is active only while you are connected
to a site, and is deactivated or deleted thereafter.

In addition, we may use these and a variety of other technologies for security
and fraud detection, to improve our products and services and to enforce our
intellectual property rights.

Social Media Interactions on our Website. Our sites and applications may host or
facilitate interactions with an interactive third-party website or service
(“Social Media”), which may include the ability for you to “like” or “share”
content. You may also have the opportunity to log in through or otherwise
connect your account on a Social Media service (e.g., Twitter, Instagram,
Facebook). When you interact with Social Media through our Services, we will
receive information about you from that third-party service, and they may set
their own cookies and collect information about your use of the Services,
including your IP address or other unique identifiers such as which page you are
visiting the Services. These Social Media services may be able to collect
certain information about your visits to the Services regardless of whether or
not you affirmatively interact with the feature and whether or not you are
logged into (or have) an account with the third-party service.

4. OUR USE OF PERSONAL INFORMATION

We may use personal information collected through the Services to:

 * allow you to submit information or communicate with us;
 * provide customer service or technical support;
 * recognize you across the Services and across devices;
 * better understand our business customers and prospects;
 * provide you with information, products, or services;
 * investigate and prevent fraudulent transactions, possible security incidents
   and other illegal activities or activities that violate our policies;
 * process the content that you or our business customers provide to us;
 * verify your information is active and valid;
 * meet disclosure obligations and other requirements imposed by or for the
   purposes of any laws, regulations, rules, regulations, codes of practice or
   guidelines binding on us (whether applicable in or outside the United States
   and Canada) including making disclosures to any legal, regulatory,
   governmental, tax, law enforcement or other authorities;
 * improve our services and for internal business purposes;
 * facilitate your job search via the Services and prepare related governmental
   and internal statistics reports;
 * help you use the Services; and
 * provide bookkeeping and operational purposes and notify you or for which you
   provide your consent.

5. DISCLOSURE OF PERSONAL INFORMATION

Business Customers: Where we are processing personal information on behalf of
our business customers, we disclose personal information as directed by them.
Please review their privacy policies for more information.

Service Providers/Processors: We may disclose personal information to certain
service providers that we use to provide us with Services, such as information
technology services, client management services, accounting, consulting,
auditing and related services. We may also subcontract certain of our Services
to subcontractors, subject to the terms of our contracts with our business
customers.

Advertising, Social Media & Analytics Providers: We share your personal
information with third parties such as advertising, social media, measurement
and analytics providers for marketing, advertising and promotional purposes. For
example, we may use your personal information, such as your email address, to
send you news and newsletters, special offers, events, and surveys, or to
contact you about services or information we think may interest you. We also use
the personal information that we learn about you to assist us in advertising our
products and services on third-party websites and Social Media and to assist us
in evaluating the success of our advertising campaigns. We work with third
parties such as network advertisers, ad agencies, analytics providers, and other
advertising partners to serve ads online, to provide us with information
regarding the use of the Services and the effectiveness of our advertisements.
These third parties may set and access their own tracking technologies on your
device (including cookies and web beacons), and they may otherwise collect or
have access to Usage Information and other information about you, some of which
may be personal information under various laws. Some of these parties may
collect personal information over time when you visit the Services or other
online websites and services.

Public Forums: We may offer Social Media pages, message boards and other public
areas where you can choose to interact with others and/or to post or submit
content. Note that anything you choose to disclose in such a public forum is
public. It may be viewed, collected and used by others and the protections of
this privacy policy will not apply. Think carefully before you post and use
caution before disclosing any personal information.

Corporate Transactions or Events: We may disclose personal information investors
and with other entities in connection with a corporate reorganization, merger,
restructuring, sale, joint venture, assignment, transfer or other disposition of
all or any portion of our business, assets or stock, including in connection
with any litigation, bankruptcy, insolvency or similar proceedings. These
entities may include, without limitation, our advisors, regulators, prospective
purchasers and bidders.

Legal Obligations: There may be certain legal reasons for disclosing personal
information: to enforce our terms and conditions and contracts with our business
customers; to protect ours and others’ rights; to protect the rights and safety
of our business customers; to comply with the law, court orders or any other
legal proceedings; to pursue any remedies available to us or limit damages that
we may suffer; to respond to requests from public and governmental authorities,
and to comply with any other relevant aspects of applicable laws from time to
time.

To Protect Us and Others: We share your information where we believe it is
necessary to prevent or investigate a possible crime, such as fraud or identity
theft; to enforce a contract; to protect the legal rights, products, services,
or safety of you, us, and their respective employees, clients, partners, agents,
other users, or the public in general; to enforce our terms of use or this
privacy policy; and to monitor and remediate security issues.

When You Direct That We Share Your Information: We may share information when
you direct us to do so. Please note that we are not responsible for the privacy
practices of third parties. If you later decide that you no longer want to
receive communications from a third party, you will need to contact that third
party directly.

Aggregated and De-identified Information: We may disclose aggregated information
for marketing, advertising, research, or any other purposes. We may share
information that has been de-identified or pseudonymized with third parties in
our discretion and as allowed by law, including for targeted advertising
purposes.

6. INTERNATIONAL TRANSFERS

If you are accessing our Services from outside Canada or the United States,
please be aware that your information may be transferred to, stored, and
processed by us in our facilities and by those third parties with whom we may
share your personal information outside of the country where it was originally
collected or outside of your country of residence or nationality. Regardless of
where you live, you consent to having your personal information transferred to,
processed and stored outside the United States or your province or territory of
residence in Canada, and you acknowledge that such transfers may make your
personal information accessible by law enforcement and security authorities of
foreign jurisdictions, subject to applicable disclosure laws in those
jurisdictions. The information that you provide us may be transferred around the
world for the purposes of carrying out or facilitating the delivery of our
Services. You may contact our Data Privacy Officer (as set out below) if you
have questions or if you want to access information about our policies and
practices with respect to service providers outside of Canada.

7. RETENTION

We will retain your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention period is
required or permitted by the applicable law (including, but not limited to, tax,
accounting or other legal requirements).

8. SECURITY

While we take steps designed to secure your personal information, no data
transmission over the Internet, wireless transmission or electronic storage of
information can be guaranteed to be 100% secure. Transmission of personal
information to and from our Services is at your own risk. You should only access
the services within a secure environment. We cannot be held responsible for loss
or harm sustained by your use of our Services, as a result of any failure on
your part to implement minimum technical security measures, including, but not
limited to, use of a unique and hard to guess password, firewall, anti-virus
programs, and/or other software to safeguard your device and/or information.

9. GENERAL AUDIENCE WEBSITE

Our Services are intended for a general audience and not for use by children,
and we do not knowingly collect personal information from children. If you
become aware of any personal information we have collected from a child, please
contact us at privacy@caseiq.com. 

10. GENERAL PRIVACY RIGHTS AND CHOICES

Depending on your jurisdiction, your privacy rights may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the processing of your
personal information. To make such a request, please use the contact
details provided below. We will consider and act upon any reasonable request in
accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have
the right to withdraw your consent at any time. Please note however that this
will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are
unlawfully processing your personal information, you also have the right to
complain to your local data protection supervisory authority. You can find their
contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Changing Your Information: You are responsible for maintaining the accuracy of
the information you submit to us, such as your contact information. Certain
Services allow you to correct or update certain personal information you have
provided. Note that when you edit your personal information or change your
preferences, information that you remove may persist internally for our
administrative purposes or within backup media. If you have made any public
postings on a Service, these communications cannot generally be removed.

Marketing Emails and Mobile Messages: You may change your preferences of
receiving marketing e-mails by following the opt-out instructions provided to
you in those e-mails. Please note that we reserve the right to send you certain
communications relating to your account or use of the Services, such as
administrative and services announcements. These transactional account messages
may be unaffected if you choose to opt out from marketing e-mails.

We may send promotional and non-promotional push notifications or alerts to your
device, and may in some cases do so based on your device’s physical proximity to
a beacon. You can elect to stop receiving those messages at any time by changing
the notification settings on your device. 

Cookies and Similar Technologies: We may use a variety of companies to serve our
advertisements. Some of these companies are members of the Network Advertising
Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory
Program for Online Behavioral Advertising and you may want to visit the
following webpages, which provide “opt-out” mechanisms for participating
companies: https://optout.networkadvertising.org and
https://optout.aboutads.info. You can opt-out from interest-based advertising on
your mobile device through your mobile device settings. Please note opting out
through these mechanisms does not opt you out of being served advertising and
you will continue to receive generic ads while online. In addition, most
browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features
or services of our Services. If applicable, you may also download the DAA
AppChoices (https://youradchoices.com/appchoices) tool in order to help control
interest-based advertising on apps on your mobile device). In addition, users in
other countries may obtain more information at the following links: EU Users:
youronlinechoices.eu (European Interactive Digital Advertising Alliance) and
Canadian Users: youradchoices.ca/choices/ (Digital Advertising Alliance of
Canada). Certain states provide additional rights. Please see Sections 11 and 12
below for additional rights you may have.

We also use Google Analytics, which uses cookies and similar technologies to
collect and analyze information about use of the Services and report on
activities and trends. This service may also collect information regarding the
use of other websites, apps, and online services. You can learn about Google’s
practices by going to http://www.google/policies/privacy/partners, and opt out
of them by downloading the Google Analytics opt-out browser add-on, available at
http://www.tools.google.com/dlpage/gaoptout.

Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. We do not currently respond to DNT browser signals.

11. NOTICE AT COLLECTION FOR CALIFORNIA CONSUMERS (CA PRIVACY NOTICE)

This California Privacy Notice is updated and effective as of April 10, 2023.

This notice supplements our privacy policy and applies only to California
residents. Under the California Consumer Privacy Act, as amended (“CCPA”), we
are required to notify California residents about the personal information that
we collect about them, whether online or offline, in our role as a Business (as
defined under the CCPA) and how we handle their personal information, which, for
this California Privacy Notice, is any information that identifies, relates to,
describes, is reasonably capable of being associated with, or could reasonably
be linked, directly or indirectly, with you or your household (subject to
certain exemptions under CCPA).

This section does not address or apply to information or practices that are not
subject to the CCPA, such as:

 * Publicly Available Information. Information that is lawfully made available
   from government records, information we have a reasonable basis to believe is
   lawfully made available to the general public by you or by widely distributed
   media, or by a person to whom you have disclosed the information and not
   restricted it to a specific audience.
 * Deidentified Information. Information that is deidentified in accordance with
   applicable laws. Where we have committed to maintaining and using personal
   information in a deidentified form, we agree not to reidentify deidentified
   data except as permitted by applicable law.
 * Aggregated Information. Information that relates to a group from which
   individual identities have been removed.

Categories of Personal Information that We Collect, Disclose, and
Sell/Share.This CA Privacy Notice is directed to the scope of personal
information that we collect about California residents in our capacity as a
Business and not as a Service Provider. While our processing of personal
information varies based upon our relationship and interactions with you, this
CA Privacy Notice is focused on our collection and use of personal information
from business contacts and website visitors to the extent that we collect such
personal information that is subject to the CCPA. The categories of personal
information we collect from our business customers in our role as a Business
include:

 * Identifiers such as business contact information including name, alias, email
   and physical address, job title, company, unique personal identifiers, online
   identifiers, Internet Protocol (IP) address, account name, or similar
   information;
 * Internet or Other Electronic Network Activity Information such as information
   regarding browsing history, clickstream data, search history, and your
   interaction with our websites or advertisements, including access logs and
   other activity information related to the use of our products and services;
   and
 * Profiles and Inferences such as inferences drawn from other personal
   information that we collect to create a profile reflecting an individual’s
   preferences and purchase tendencies.

Categories of Third Parties. We disclose the categories of personal information
listed above to advisors and agents; government entities and law enforcement;
advertising networks; data analytics providers; social networks; internet
service providers; operating systems and Services; service providers; and others
as permitted by law.

Purposes for Collecting, Using, Disclosing, and Processing Personal Information.
As more fully described above, we collect, use, and otherwise process the above
categories of personal information for the following business and commercial
purposes: general operations, business services and support; analytics,
measurement and improvement; customization and personalization; marketing and
advertising; planning and managing events; research and surveys; security and
protection of rights; legal proceedings and obligations; corporate transactions
or events; transactional and payment purposes, customer service and
communications, legal compliance and protection of us and others in furtherance
of legal obligations and other purposes.

Sale and Sharing of Personal Information. Although we do not monetize your
personal information (e.g., we do not sell customer lists to other entities for
money), we do disclose the following categories of personal information:
identifiers, profiles and inferences, and internet or other electric network
activity information to third-party advertising networks, analytics providers,
and social networks for purposes of marketing and advertising; analytics,
measurement and improvement; and customization and personalization, which could
be deemed to be a sale or sharing under CCPA (e.g., we may permit such providers
to place a cookie, tag, or other tracking tool on our website to assist us with
our advertising, and these providers also may use your personal information to
assist other companies with their online advertising, analytics and
personalization as well). We do not sell or share any personal information about
individuals who we know are under sixteen years old.

Sources of Personal Information. As further described above, we collect personal
information from the following sources: directly from you; advertising networks;
data analytics providers; social networks; internet service providers; operating
systems and Services; Group Companies; partners; and government entities.

Retention. We retain the personal information we collect only as reasonably
necessary for the purposes described above or otherwise disclosed to you at the
time of collection. For example, we will retain transactional data for as long
as necessary to comply with our tax, accounting and recordkeeping obligations,
and as necessary to protect, defend or establish our rights, defend against
potential claims, or comply with legal obligations.

Your Rights. The CCPA provides you with certain rights regarding your personal
information. This section describes those rights and how to exercise them.
Please note that these rights are subject to certain conditions and exceptions:

 * Right to Know/Request Access. With respect to the personal information we
   have collected about you, you have the right to know the: categories of
   personal information we collected about you; the categories of sources from
   which we collected your personal information; the business or commercial
   purposes for collecting, selling, or sharing your personal information; the
   categories of third parties to whom we have disclosed your personal
   information; and the specific pieces of your personal information we have
   collected.
 * Right to Delete. You have the right to request we delete your personal
   information.
 * Right to Correct. You have the right to request that we correct inaccuracies
   in your personal information.
 * Right to Opt-Out of Sales and Sharing. You have the right to opt-out of sales
   and sharing of your personal information, as those terms are defined under
   the CCPA, including using an opt-out preference signal as described below.
 * Right to Limit the Use of Your Sensitive Personal Information. If we collect
   sensitive personal information and use it for purposes other than to provide
   you certain services or as provided under the CCPA, you have the right to
   limit the use of your sensitive personal information. At this time, we do not
   collect this information so the right to limit does not apply.
 * Right to Non-Discrimination. We will not discriminate against you for
   exercising any of the rights described in this section.

Authorized Agents. You may designate someone as an authorized agent to submit
requests and act on your behalf. Authorized agents will be required to provide
proof of their authorization, and we may also require that the relevant consumer
directly verify their identity and the authority of the authorized agent.

Exercising Your Rights. If you are a California resident and would like to
exercise your CCPA rights, you may do so by:

 * Emailing us at privacy@caseiq.com
 * Calling us at 1-800-465-6089 (toll free)
 * Writing to us at: ATT: Data Privacy Officer, 300 March Road, Suite 501,
   Ottawa, ON, Canada K2K 2E2

We also honor your right to opt out of sales and sharing as signaled by a
universal opt out signal or Global Privacy Control (“GPC”). To enable GPC, you
can visit the Global Privacy Control page at https://globalprivacycontrol.org.
If you download a supported browser or extension and exercise your privacy
rights with GPC, we will turn off third-party advertising cookies on our website
once our website detects a GPC signal. If you visit our website from a different
device or from a different browser on the same device, you will need to opt-out,
or use an opt-out preference signal, for that browser and/or device.

Financial Incentives. A business may offer financial incentives for the
collection, sale or deletion of California residents’ personal information,
provided the incentive is not unjust, unreasonable, coercive or usurious, and is
made available in compliance with applicable transparency, informed consent, and
opt-out requirements. California residents have the right to be notified of any
financial incentive offers and their material terms, the right to opt-out of
such incentives at any time, and may not be included in such incentives without
their prior informed opt-in consent. We do not offer any financial incentives at
this time.

Changes to this CA Privacy Notice. This CA Privacy Notice will be updated from
time to time. We will post any updated CA Privacy Notice to our website.

12. NOTICE TO VIRGINIA RESIDENTS.

We set forth above in our privacy policy the categories of personal information
we process, the purpose for processing personal information, the categories of
personal information shared, and the categories of third parties with whom
personal information is shared.

Virginia Consumers have the following rights, subject to the exceptions set
forth in the VCDPA:

 * Right to Know: The right to confirm whether we are processing your personal
   information and request to access such data.
 * Right to Correct: The right to correct inaccurate personal information we
   hold about you.
 * Right to Delete: The right to delete the personal information provided by you
   or obtained about you.
 * Right to Obtain: The right to obtain a copy of the personal information
   previously provided by you to us and, to the extent feasible, in a readily
   usable format to allow data portability.
 * Right to Opt-Out of Targeted Advertising: To right to opt-out out of the
   processing of your personal information for the purposes of targeted
   advertising. See General Privacy Rights and Choices above.

If you are a Virginia Consumer and would like to exercise your rights pursuant
to the Virginia Consumer Data Protection Act (“VCDPA”), and any implementing
regulations adopted thereunder, please submit a request to: privacy@caseiq.com
with the details of your request. Alternatively, you can write to us at the
following address: Data Privacy Officer, 300 March Road, Suite 501, Ottawa, ON,
Canada K2K 2E2.

VCDPA Appeals: Pursuant to the VCDPA, if you would like to appeal our decision
relating to your request, you have the right to submit an appeal by contacting
us as described above.

13. CANADIAN PRIVACY RIGHTS

If you contact us via telephone, the call may be recorded for quality and
security purposes and so that we can respond to your request.

You may instruct us to refrain from using your personal information in any way
that is not ‎required ‎for us to ‎provide the Services to you.  We will not
refuse you access ‎to any product or service ‎merely because you ‎have advised
us to stop using your personal ‎information in any way ‎that is not required for
the Services.‎ Conversely, if you do not consent to the collection of certain
personal information, we may be unable to provide certain services to you.

If you demonstrate the inaccuracy or incompleteness of your personal
information, we will amend the ‎information as required.  If appropriate, we
will send the amended information to third parties to whom ‎the information has
been disclosed.  When a challenge regarding the accuracy of personal information
is not resolved to your satisfaction, we ‎will annotate the personal information
under our control with a note that the correction was requested but ‎not made.‎

Upon written request to our Data Privacy Officer, and authentication of your
identity, we will provide you your ‎personal information under our control.  We
will also give you information about the ways in which that ‎information is
being used and a description of the individuals and organizations to whom that
‎information has been disclosed.  We may charge you a reasonable fee for doing
so, where permitted by ‎applicable law.‎

In some situations, we may not be able to provide access to certain personal
information (e.g., if ‎disclosure would reveal personal information about
another individual, the personal information is ‎protected by solicitor/client
privilege, the information was collected for the purposes of an investigation
‎or where disclosure of the information would reveal confidential commercial
information that could harm ‎our competitive position).  We may also be
prevented by law from providing access to ‎certain personal information.  Where
an access request is refused, we will notify you in writing, document the
reasons for refusal and ‎outline further steps which are available to you.‎

We will keep personal information used to make a decision affecting you for at
least one year after using ‎it to make the decision.‎ We will destroy, erase or
make anonymous documents or other records containing personal information ‎once
it is reasonable to assume that the original purpose is no longer being served
by retention of ‎the information and retention is no longer necessary for a
legal or business purpose.‎

If you are a resident of the province of Quebec or are otherwise subject to the
Quebec Act respecting the protection of personal information in the ‎private
sector, there are additional rights available to you in addition to those listed
above:

 * ‎You can request data portability, meaning that you have the right to receive
   a copy of your personal information in a structured, commonly used and
   machine-readable form and, if technically ‎feasible, to transfer such
   personal information to another party at your request; ‎and
 * You can request deindexation of your personal information, meaning that,
   under certain circumstances, you can ask that we cease ‎to disclose any of
   your personal information or that we deindex any ‎hyperlink ‎‎associated with
   your name and ‎allowing to access your personal information, if such
   ‎disclosure is ‎‎prohibited by law or otherwise deemed harmful‎.‎

14. UPDATES

We may update this privacy policy from time to time. The updated version will be
indicated by an updated date. If we make material changes to this privacy
policy, we may notify you either by posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
policy frequently to be informed of how we are protecting your information.
Continued use of our Services constitutes acceptance of our revised privacy
policy.

15. CONTACT US

If you have questions or comments about this privacy policy, you may contact us
via e-mail using privacy@caseiq.com or by post to: Data Privacy Officer, 300
March Road, Suite 501, Ottawa, ON, Canada K2K 2E2.




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