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Submitted URL: http://ficolo.net/
Effective URL: https://status.ficolo.net/
Submission: On November 23 via manual from US — Scanned from FI
Effective URL: https://status.ficolo.net/
Submission: On November 23 via manual from US — Scanned from FI
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-------------------------------------------------------------------------------- Ficolo Oy » Service Health Dashboard SERVICE STATUS Contact Us * Helsinki - The Air * Pori - The Rock * Tampere - The Deck Current Status Details Application Delivery & DDoS Protection Services Service is operating normally Backup Services Service is operating normally Colocation (Datacenter Services) Service is operating normally Datacenter Switching Service is operating normally Ficolo Service Platforms Service is operating normally Firewall Services Service is operating normally Internet Access Service is operating normally IP-Transit Services Service is operating normally MPLS Routing Service is operating normally Multicloud Demo Service is operating normally Multicloud Production Service is operating normally Operator Cloud (Uplinks) Service is operating normally Shared Storage Services Service is operating normally Current Status Details Application Delivery & DDoS Protection Services Service is operating normally Backup Services Service is operating normally Cloud delivery network (All sites) Service is operating normally Colocation (Datacenter Services) Service is operating normally Datacenter Switching Service is operating normally Ficolo Service Platforms Service is operating normally Firewall Services Service is operating normally Internet Access Service is operating normally IP-Transit Services Service is operating normally MPLS Routing Service is operating normally Multicloud Demo Service is operating normally Multicloud Production Service is operating normally Operator Cloud (Uplinks) Service is operating normally Shared Storage Services Service is operating normally Current Status Details Application Delivery & DDoS Protection Services Service is operating normally Backup Services Service is operating normally Colocation (Datacenter Services) Service is operating normally Datacenter Switching Service is operating normally Ficolo Service Platforms Service is operating normally Firewall Services Service is operating normally Internet Access Service is operating normally IP-Transit Services Service is operating normally MPLS Routing Service is operating normally Multicloud Demo Service is operating normally Multicloud Production Service is operating normally Operator Cloud (Uplinks) Service is operating normally Shared Storage Services Service is operating normally Operational Operational Informational Degraded Performance Partial Outage Major Outage NOVEMBER 23, 2022 -------------------------------------------------------------------------------- No incidents reported. PAST INCIDENTS NOVEMBER 22, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 21, 2022 -------------------------------------------------------------------------------- [MAINTENANCE] - THE ROCK - FICOLO ACCESS PORTAL PLATFORM UPDATE 5.12.2022 00:01 - 06:00 EET 2022-11-21 13:12:45 - MAINTENANCE PLANNED Maintenance Planned - Severity and user impact: Major - During the maintenance window Ficolo access portal is not available for short period of time . This affects to all customers that are accessing Ficolo systems through Ficolo access portal. Ficolo Access portal platform will be updated to recent version with improved functionality and enhanced security. Tasks: -Preparation for the maintenance -Perform upgrade actions to Ficolo access portal platform -Overall test of environment functionality after the changes. If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 13:12:45 [MAINTENANCE] - THE ROCK - SHARED STORAGE SYSTEM VERSION UPGRADE. 21.11.2022 00:01 - 06:00 EET 2022-11-21 05:58:01 - MAINTENANCE ENDED Maintenance Ended - Shared storage system version upgrade done. If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 05:58:01 Maintenance Started - Shared storage system version upgrade started. If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 00:12:42 Maintenance Planned - Severity and user impact: Minor - During the maintenance window the shared storage system will be updated one redundant storage controller at a time. There is periodical version upgrade for one of shared storage systems. During the maintenance this shared storage system will be upgraded to recent version with recent security patches and enhanced functionality. All Ficolo Shared Storage and WS.IaaS Customers are affected by this maintenance. Tasks: - Necessary pre-checks for upgrade. - Perform first storage controller version upgrade. - Test First storage controller and confirm the upgrade was successful and controller is functional -Similar steps to second storage controller. Location: The Rock data center If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-04 13:49:13 [MAINTENANCE] - THE ROCK - NETWORK MAINTENANCE RELATED TO MANAGEMENT NETWORKS 21.11.2022 00:01 - 06:00 EET 2022-11-21 04:08:56 - MAINTENANCE ENDED Maintenance Ended - If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 04:08:56 Maintenance Started - If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 00:03:33 Maintenance Planned - Severity and user impact: Major - Network changes will be done to the customers management networks. There can be short outages in managements networks and also customers systems will not be able to access Ficolo Internet services, ie. DNS, NTP, SMTP for short period of time during the maintenence window. Expected outage is from few seconds to few minutes. Location: The Rock Data center If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-04 13:39:14 [MAINTENANCE] - THE ROCK - NETWORK MAINTENANCE RELATED TO NETWORK TO NETWORK CONNECTION SWITCHES 21.11.2022 00:01 - 06:00 EET 2022-11-21 02:21:29 - MAINTENANCE ENDED Maintenance Ended - If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 02:21:29 Maintenance Started - If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-21 00:00:46 Maintenance Planned - Severity and user impact: Major - Periodical upgrades to certain operator NNI (Network-to-Network interface) switches will be performed. The upgrade of the switches may cause short outage to customers NNI connections. Maximum expected outage time can be few minutes per customer. Please inform if you have any specific instructions for testing after the changes, you want us to confirm? Alternatively, you can plan on making the tests yourself once we confirm the maintenance has been done. Let us know if you notice any unexpected issues after the maintenance is done. Location: The Rock Data center If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-07 16:01:25 NOVEMBER 20, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 19, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 18, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 17, 2022 -------------------------------------------------------------------------------- [MAINTENANCE] - THE ROCK - SHARED BACKUP STORAGE SYSTEMS MAINTENANCE 29.11.2022 12:00 - 21:00 EET 2022-11-17 08:05:22 - MAINTENANCE PLANNED Maintenance Planned - Severity and user impact: Major - During the maintenance window backup operations are suspended. We are performing planned maintenance actions to the shared backup storage systems. During the maintenance all backup related operations ie. backup and restore are not possible. Location: The Rock data center If you have any questions, don't hesitate to contact us. Ficolo Support support@ficolo.com +358 2 624 8501 2022-11-17 08:05:22 NOVEMBER 16, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 15, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 14, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 13, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 12, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 11, 2022 -------------------------------------------------------------------------------- No incidents reported. NOVEMBER 10, 2022 -------------------------------------------------------------------------------- No incidents reported.