support.sugarcrm.com Open in urlscan Pro
65.9.66.18 Public Scan

Back to summary

Submitted URL:
http://support.sugarcrm.com/
Effective URL:
https://support.sugarcrm.com/
Submission: On January 25 via manual (January 25th 2023, 7:56:21 pm UTC) from IT — Scanned from IT

Form analysis
7 forms found in the DOM

<form>
  <fieldset>
    <legend class="visuallyhidden">Consent Selection</legend>
    <div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonNecessary"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Necessary</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper CybotCookiebotDialogBodyLevelButtonSliderWrapperDisabled"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessary"
            class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonPreferences"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Preferences</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferences" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonPreferencesInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonStatistics"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Statistics</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatistics" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonStatisticsInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonMarketing"><span
            class="CybotCookiebotDialogBodyLevelButtonDescription">Marketing</span></label>
        <div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketing" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
            data-target="CybotCookiebotDialogBodyLevelButtonMarketingInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
      </div>
    </div>
  </fieldset>
</form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
    class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferencesInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonPreferences"
    checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatisticsInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonStatistics"
    checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketingInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonMarketing" checked="checked"
    tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
    class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>

<form class="navbar-form">
  <div class="form-group" style="display:inline;">
    <div class="input-group">
      <input id="searchInput" type="text" placeholder="Search" class="form-control search-form-control">
      <span id="searchclear" class="glyphicon glyphicon-remove hidden"></span> <span class="input-group-btn">
        <button type="submit" class="btn btn-search btn-block"><span class="glyphicon glyphicon-search"></span></button>
      </span>
    </div>
  </div>
</form>

Text Content

Powered by Cookiebot
 * Consent
 * Details
 * [#IABV2SETTINGS#]
 * About


THIS WEBSITE USES COOKIES

We use cookies to personalise content and ads, to provide social media features
and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners. View our Cookie
Notice to learn more.
Consent Selection
Necessary

Preferences

Statistics

Marketing

Cookie Settings
Necessary 50

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Bizzabo.com
1
Learn more about this provider
in-sessionThis cookie is used to detect errors on the website - this information
is sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
Bombora
1
Learn more about this provider
uNecessary for the sign-up function on the website.
Expiry: 1 dayType: HTTP
Calendly
2
Learn more about this provider
__cfruidThis cookie is a part of the services provided by Cloudflare - Including
load-balancing, deliverance of website content and serving DNS connection for
website operators.
Expiry: SessionType: HTTP
OptanonConsentDetermines whether the visitor has accepted the cookie consent
box. This ensures that the cookie consent box will not be presented again upon
re-entry.
Expiry: 1 yearType: HTTP
Cookiebot
9
Learn more about this provider
CookieConsent [x8]Stores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
cookie_consentDetermines whether the user has accepted the cookie consent box.
Expiry: 1 yearType: HTTP
Crazyegg
1
Learn more about this provider
_ce.cchStores the user's cookie consent state for the current domain
Expiry: SessionType: HTTP
Eyeota
1
Learn more about this provider
SERVERIDThis cookie is used to assign the visitor to a specific server - this
function is necessary for the functionality of the website.
Expiry: 1 dayType: HTTP
Google
3
Learn more about this provider
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
rc::aThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: PersistentType: HTML
rc::cThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
LinkedIn
1
Learn more about this provider
li_gcStores the user's cookie consent state for the current domain
Expiry: 179 daysType: HTTP
Stripe
1
Learn more about this provider
mDetermines the device used to access the website. This allows the website to be
formatted accordingly.
Expiry: 399 daysType: HTTP
Wistia
1
Learn more about this provider
tusSupportThis cookie allows the user the upload files on the website.
Expiry: PersistentType: HTML
accounts.bizzabo.com
loom.com

2
debug [x2]This cookie is used to detect errors on the website - this information
is sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
app-static.turtl.co
1
cookietestThis cookie is used to determine if the visitor has accepted the
cookie consent box.
Expiry: SessionType: HTTP
calendly.com
g2.com
tracking.g2crowd.com
www.makecustomersforlife.com
speakerdeck.com
trk.techtarget.com
vimeo.com
ws.zoominfo.com

8
__cf_bm [x8]This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
cdata.com
2
ARRAffinityUsed to distribute traffic to the website on several servers in order
to optimise response times.
Expiry: SessionType: HTTP
ARRAffinitySameSiteUsed to distribute traffic to the website on several servers
in order to optimise response times.
Expiry: SessionType: HTTP
explore.sugarcrm.com
1
SESS#Preserves users states across page requests.
Expiry: SessionType: HTTP
g2.com
sugarclub.sugarcrm.com

2
AWSALBCORS [x2]Registers which server-cluster is serving the visitor. This is
used in context with load balancing, in order to optimize user experience.
Expiry: 6 daysType: HTTP
info-sf1.sugarcrm.com
1
ASP.NET_SessionIdPreserves the visitor's session state across page requests.
Expiry: SessionType: HTTP
play.google.com
youtube.com

2
CONSENT [x2]Used to detect if the visitor has accepted the marketing category in
the cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
sugarclub.sugarcrm.com
1
AWSALBRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 7 daysType: HTTP
support.sugarcrm.com
1
XSRF-TOKENEnsures visitor browsing-security by preventing cross-site request
forgery. This cookie is essential for the security of the website and visitor.
Expiry: 1 dayType: HTTP
ws.zoominfo.com
2
visitorIdPreserves users states across page requests.
Expiry: 1 yearType: HTTP
_cfuvidThis cookie is a part of the services provided by Cloudflare - Including
load-balancing, deliverance of website content and serving DNS connection for
website operators.
Expiry: SessionType: HTTP
www.gartner.com
loom.com

2
connect.sid [x2]The cookie is necessary for secure log-in and the detection of
any spam or abuse of the website.
Expiry: 1 dayType: HTTP
www.sugarcrm.com
2
amp-story-stateThis cookie is used in conjunction with visual content. The
cookie is necessary for the full-screen function; remembers whether the user has
chosen the full-screen view.
Expiry: PersistentType: HTML
ce_successful_csp_checkDetects whether user behaviour tracking should be active
on the website.
Expiry: PersistentType: HTML
www.sugaroutfitters.com
2
__stripe_midThis cookie is necessary for making credit card transactions on the
website. The service is provided by Stripe.com which allows online transactions
without storing any credit card information.
Expiry: 1 yearType: HTTP
__stripe_sidThis cookie is necessary for making credit card transactions on the
website. The service is provided by Stripe.com which allows online transactions
without storing any credit card information.
Expiry: 1 dayType: HTTP
Preferences 24

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
Calendly
1
Learn more about this provider
_calendly_sessionIf consent is given by the visitor, this cookie allows the
website to add events into the visitor's calendar.
Expiry: 21 daysType: HTTP
Cookiebot
1
Learn more about this provider
CookieConsentBulkSetting-#Enables cookie consent across multiple websites
Expiry: PersistentType: HTML
Drift
6
Learn more about this provider
DRIFT_ALWAYS_SEND_IDSNecessary for the functionality of the website's chat-box
function.
Expiry: SessionType: HTML
DRIFT_openTabsUsed to make the chat function consistent across tabs, if the user
has multiple browser tabs open for the same website.
Expiry: PersistentType: HTML
DRIFT_SESSION_IDAllows the website to recoqnise the visitor, in order to
optimize the chat-box functionality.
Expiry: SessionType: HTML
DRIFT_SESSION_STARTEDStores a unique ID string for each chat-box session. This
allows the website-support to see previous issues and reconnect with the
previous supporter.
Expiry: SessionType: HTML
DRIFT_visitCountsDetermines the number of visits of the specific visitor. This
is used in order to make the chat-box function more relevant.
Expiry: PersistentType: HTML
driftt_aidNecessary for the functionality of the website's chat-box function.
Expiry: 399 daysType: HTTP
Dropbox
2
Learn more about this provider
gvcUsed to implement or transfer content through Dropbox.
Expiry: 399 daysType: HTTP
localeThe cookie determines the preferred language and country-setting of the
visitor - This allows the website to show content most relevant to that region
and language.
Expiry: 399 daysType: HTTP
Gartner
1
Learn more about this provider
route-gcrowd-fe-prodUsed to embed customer reviews onto the site from
third-party review sites.
Expiry: SessionType: HTTP
Intercom
2
Learn more about this provider
intercom-id-#Allows the website to recoqnise the visitor, in order to optimize
the chat-box functionality.
Expiry: 270 daysType: HTTP
intercom-session-#Sets a specific ID for the user which ensures the integrity of
the website’s chat function.
Expiry: 6 daysType: HTTP
LinkedIn
2
Learn more about this provider
lang [x2]Remembers the user's selected language version of a website
Expiry: SessionType: HTTP
Loom
1
Learn more about this provider
loom_anon_commentThis cookie stores information for the widget settings on the
website.
Expiry: SessionType: HTTP
fast.wistia.net
loom.com

4
loglevel [x4]Maintains settings and outputs when using the Developer Tools
Console on current session.
Expiry: PersistentType: HTML
fast.wistia.net
sugarclub.sugarcrm.com

3
wistia-video-progress-# [x3]Contains a timestamp for the website’s
video-content. This allows the user to resume watching without having to start
over, if the user leaves the video or website.
Expiry: PersistentType: HTML
www.sugaroutfitters.com
1
intercom.intercom-state-#Remembers whether the user has minimized or closed
chat-box or pop-up messages on the website.
Expiry: PersistentType: HTML
Statistics 55

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Bombora
1
Learn more about this provider
tpRegisters if the website's scroll-depth detection is active - This function
remembers how far the user has scrolled on the current session across the
website's sub-pages.
Expiry: 13 daysType: HTTP
Crazyegg
1
Learn more about this provider
_ce.gtldHolds which URL should be presented to the visitor when visiting the
site.
Expiry: SessionType: HTTP
Dropbox
3
Learn more about this provider
__Host-js_csrfUsed to implement or transfer content through Dropbox.
Expiry: 399 daysType: HTTP
__Host-ssUsed to implement or transfer content through Dropbox.
Expiry: 3 yearsType: HTTP
tStores data on which websites the user has visited.
Expiry: 399 daysType: HTTP
Gartner
3
Learn more about this provider
rxvisitidSets a unique ID for the session. This allows the website to obtain
data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
rxVisitorPending
Expiry: SessionType: HTML
rxvtDetermines when the visitor last visited the different subpages on the
website, as well as sets a timestamp for when the session started.
Expiry: SessionType: HTML
Google
11
Learn more about this provider
collectUsed to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
_dc_gtm_UA-# [x2]Used by Google Tag Manager to control the loading of a Google
Analytics script tag.
Expiry: 1 dayType: HTTP
_ga [x2]Registers a unique ID that is used to generate statistical data on how
the visitor uses the website.
Expiry: 399 daysType: HTTP
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 399 daysType: HTTP
_gid [x2]Registers a unique ID that is used to generate statistical data on how
the visitor uses the website.
Expiry: 1 dayType: HTTP
_nav_pathRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: HTML
_tab_idSets a unique ID for the session. This allows the website to obtain data
on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
utm_dataSets a unique ID for the session. This allows the website to obtain data
on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
LinkedIn
2
Learn more about this provider
AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
ln_orRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
Loom
4
Learn more about this provider
ajs_anonymous_idThis cookie is used to count how many times a website has been
visited by different visitors - this is done by assigning the visitor an ID, so
the visitor does not get registered twice.
Expiry: 1 yearType: HTML
mkjs_group_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
mkjs_group_propertiesCollects statistics on the user's visits to the website,
such as the number of visits, average time spent on the website and what pages
have been read.
Expiry: PersistentType: HTML
mkjs_user_traitsCollects statistics on the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
read.
Expiry: PersistentType: HTML
New Relic
2
Learn more about this provider
events/1/#Used to monitor website performance for statistical purposes.
Expiry: SessionType: Pixel
jserrors/1/#Pending
Expiry: SessionType: Pixel
SalesLoft
2
Learn more about this provider
sliguidContains an visitor ID - This is used to track visitors' navigation and
interaction on the website for internal website-optimization.
Expiry: 1 yearType: HTTP
slirequestedContains an visitor ID - This is used to track visitors' navigation
and interaction on the website for internal website-optimization.
Expiry: 1 yearType: HTTP
Stripe
1
Learn more about this provider
https://#.#/Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: Pixel
Vimeo
1
Learn more about this provider
vuidCollects data on the user's visits to the website, such as which pages have
been read.
Expiry: 399 daysType: HTTP
Wistia
5
Learn more about this provider
undefined [x3]Collects data on visitor interaction with the website's
video-content. This data is used to make the website's video-content more
relevant towards the visitor.
Expiry: PersistentType: HTML
_sp_id.#Collects data on the user's visits to the website, such as the number of
visits, average time spent on the website and what pages have been loaded with
the purpose of generating reports for optimising the website content.
Expiry: 399 daysType: HTTP
_sp_ses.#Used by Snowplow Analytics to track how users are browsing and engaging
with a website.
Expiry: 1 dayType: HTTP
accounts.bizzabo.com
www.google-analytics.com

2
_gat [x2]Used by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
bf28149orj.bf.dynatrace.com
gartner.com

2
dtCookie [x2]Pending
Expiry: SessionType: HTTP
fast.wistia.net
sugarclub.sugarcrm.com

3
wistia [x3]Used by the website to track the visitor's use of video-content - The
cookie roots from Wistia, which provides video-software to websites.
Expiry: PersistentType: HTML
g2.com
2
_g2_session_idSets a unique ID for the session. This allows the website to
obtain data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTTP
events_distinct_idSets a unique ID for the session. This allows the website to
obtain data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTTP
info-sf1.sugarcrm.com
1
bidRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 399 daysType: HTTP
ws.zoominfo.com
2
ziwsSessionId [x2]Collects statistics on the user's visits to the website, such
as the number of visits, average time spent on the website and what pages have
been read.
Expiry: SessionType: HTML
www.datadoghq-browser-agent.com
2
_dd_sRegisters the website's speed and performance. This function can be used in
context with statistics and load-balancing.
Expiry: 1 dayType: HTTP
dd_cookie_test_#Registers data on visitors' website-behaviour. This is used for
internal analysis and website optimization.
Expiry: 1 dayType: HTTP
www.sugarcrm.com
5
_ce.sCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
ce_clockSets a timestamp for when the visitor entered the website. This is used
for analytical purposes on the website.
Expiry: PersistentType: HTML
cebsTracks the individual sessions on the website, allowing the website to
compile statistical data from multiple visits. This data can also be used to
create leads for marketing purposes.
Expiry: SessionType: HTTP
cebspThis cookie is used to determine when the visitor last visited the
different subpages on the website.
Expiry: SessionType: HTTP
cetabidSets a unique ID for the session. This allows the website to obtain data
on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
Marketing 69

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
Learn more about this provider
_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Adobe
1
Learn more about this provider
dpmSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 179 daysType: HTTP
Adobe Inc.
1
Learn more about this provider
demdexVia a unique ID that is used for semantic content analysis, the user's
navigation on the website is registered and linked to offline data from surveys
and similar registrations to display targeted ads.
Expiry: 179 daysType: HTTP
Appnexus
1
Learn more about this provider
uuid2Registers a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 3 monthsType: HTTP
Bombora
3
Learn more about this provider
piRegisters a unique ID that identifies the user's device during return visits
across websites that use the same ad network. The ID is used to allow targeted
ads.
Expiry: 1 yearType: HTTP
_ccmsi [x2]Used to track which users have shown interest in what job postings.
The cookie ensures that the most relevant job postings are shown to the specific
user.
Expiry: PersistentType: HTML
Drift
3
Learn more about this provider
drift_aidSets a unique ID for the specific user. This allows the website to
target the user with relevant offers through its chat functionality.
Expiry: 399 daysType: HTTP
drift_campaign_refreshSets a unique ID for the specific user. This allows the
website to target the user with relevant offers through its chat functionality.
Expiry: 1 dayType: HTTP
DRIFT_SESSION_CAMPAIGNSUsed to determine when and where certain pop-ups on the
website should be presented for the user and remember whether the user has
closed these, to keep them from showing multiple times.
Expiry: PersistentType: HTML
G2Crowd
1
Learn more about this provider
_session_idStores visitors' navigation by registering landing pages - This
allows the website to present relevant products and/or measure their
advertisement efficiency on other websites.
Expiry: 13 daysType: HTTP
Gartner
1
Learn more about this provider
dtSaCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: SessionType: HTML
Google
7
Learn more about this provider
IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
NIDRegisters a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 6 monthsType: HTTP
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
_tab_idsContains data on user navigation, interaction and time spent on the
website and its sub-pages. This data is used to optimise the relevance of
advertisements and for statistical purposes.
Expiry: PersistentType: HTML
LinkedIn
4
Learn more about this provider
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
bscookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
UserMatchHistoryUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: 29 daysType: HTTP
LiveRamp
2
Learn more about this provider
pxrcThis cookie registers data on the visitor. The information is used to
optimize advertisement relevance.
Expiry: 2 monthsType: HTTP
rlas3Collects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 yearType: HTTP
Loom
6
Learn more about this provider
ajs_group_idCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_group_propertiesCollects data on visitors. This information is used to
assign visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_user_idCollects data on visitors' preferences and behaviour on the website -
This information is used make content and advertisement more relevant to the
specific visitor.
Expiry: PersistentType: HTML
ajs_user_traitsCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
loom_referral_videoUsed to detect referrals in relation to website's embedded
video-player.
Expiry: SessionType: HTTP
mkjs_user_idCollects data on user behaviour and interaction in order to optimize
the website and make advertisement on the website more relevant.
Expiry: PersistentType: HTML
MediMath
1
Learn more about this provider
uuidCollects data on the user's visits to the website, such as what pages have
been loaded. The registered data is used for targeted ads.
Expiry: 1 yearType: HTTP
Microsoft
5
Learn more about this provider
MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
SalesLoft
1
Learn more about this provider
sliregRegisters user behaviour and navigation on the website, and any
interaction with active campaigns. This is used for optimizing advertisement and
for efficient retargeting.
Expiry: 6 daysType: HTTP
Salesloft
1
Learn more about this provider
site_identityCollects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Expiry: 1 yearType: HTTP
Twitter Inc.
2
Learn more about this provider
i/jot/embedsSets a unique ID for the visitor, that allows third party
advertisers to target the visitor with relevant advertisement. This pairing
service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: SessionType: Pixel
RichHistoryCollects data on visitors' preferences and behaviour on the website -
This information is used make content and advertisement more relevant to the
specific visitor.
Expiry: SessionType: HTML
Vimeo
1
Learn more about this provider
NRBA_SESSION_IDCollects user data through quiz/survey-like content. This allows
the website to promote relevant products or services.
Expiry: SessionType: HTML
Wistia
3
Learn more about this provider
_w_sessionPending
Expiry: 13 daysType: HTTP
snowplowOutQueue_#_post2Collects statistical data related to the user's website
visits, such as the number of visits, average time spent on the website and what
pages have been loaded. The purpose is to segment the website's users according
to factors such as demographics and geographical location, in order to enable
media and marketing agencies to structure and understand their target groups to
enable customised online advertising.
Expiry: PersistentType: HTML
snowplowOutQueue_#_post2.expiresCollects statistical data related to the user's
website visits, such as the number of visits, average time spent on the website
and what pages have been loaded. The purpose is to segment the website's users
according to factors such as demographics and geographical location, in order to
enable media and marketing agencies to structure and understand their target
groups to enable customised online advertising.
Expiry: PersistentType: HTML
YouTube
21
Learn more about this provider
DEVICE_INFOUsed to track user’s interaction with embedded content.
Expiry: 179 daysType: HTTP
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 179 daysType: HTTP
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user
has seen.
Expiry: SessionType: HTTP
yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from
YouTube the user has seen.
Expiry: PersistentType: HTML
yt.innertube::requestsRegisters a unique ID to keep statistics of what videos
from YouTube the user has seen.
Expiry: PersistentType: HTML
ytidb::LAST_RESULT_ENTRY_KEY [x2]Stores the user's video player preferences
using embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-cast-available [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installed [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devices [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-id [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-period [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-app [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-name [x2]Stores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
sugarclub.sugarcrm.com
1
_ccmaidUsed to track which users have shown interest in what job postings. The
cookie ensures that the most relevant job postings are shown to the specific
user.
Expiry: PersistentType: HTML
support.sugarcrm.com
1
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
tribl.io
1
ti_Used in context with Account-Based-Marketing (ABM). The cookie registers data
such as IP-addresses, time spent on the website and page requests for the visit.
This is used for retargeting of multiple users rooting from the same
IP-addresses. ABM usually facilitates B2B marketing purposes.
Expiry: 399 daysType: HTTP
Unclassified 35
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
Bizzabo.com
3
Learn more about this provider
gaCookiePending
Expiry: 399 daysType: HTTP
gaCookie_gidPending
Expiry: 1 dayType: HTTP
apt.temp-#Pending
Expiry: 1 dayType: HTTP
Cookiebot
2
Learn more about this provider
active_sugar_sessionPending
Expiry: SessionType: HTTP
utm_data_first_touchPending
Expiry: 6 monthsType: HTTP
Fewer &amp; Faster
2
Learn more about this provider
_secure_speakerd_sessionPending
Expiry: 14 daysType: HTTP
beacon.gifPending
Expiry: SessionType: Pixel
Filestack
2
Learn more about this provider
(unnamed) [x2]Pending
Expiry: SessionType: HTTP
G2Crowd
2
Learn more about this provider
attribution_tracking/conversions/321.gifPending
Expiry: SessionType: Pixel
attribution_tracking/conversions/621.gifPending
Expiry: SessionType: Pixel
Gartner
1
Learn more about this provider
ruxitagentjs_c9f1951eb65229e3_StorePending
Expiry: PersistentType: HTML
Google
2
Learn more about this provider
sugarSessionCountPending
Expiry: 179 daysType: HTTP
utm_data_sessionPending
Expiry: SessionType: HTTP
Intercom
1
Learn more about this provider
intercom-device-id-nvixhz1mPending
Expiry: 270 daysType: HTTP
Loom
1
Learn more about this provider
playback-ratePending
Expiry: PersistentType: HTML
TechTarget
1
Learn more about this provider
a/gif.gifPending
Expiry: SessionType: Pixel
app.userevidence.com
1
_musashi_sessionPending
Expiry: SessionType: HTTP
g792337342.co
1
geotargetly_redirect_1605490691049_disable_cookiePending
Expiry: SessionType: HTTP
pages.automate.salesfusion.com
1
SFInterationTokenPending
Expiry: 400 daysType: HTTP
store.suitecrm.com
www.sugaroutfitters.com

4
fuel_csrf_token [x2]Pending
Expiry: SessionType: HTTP
soutdid [x2]Pending
Expiry: 45 daysType: HTTP
sugarclub.sugarcrm.com
8
.te.dprPending
Expiry: SessionType: HTTP
.te.jsPending
Expiry: SessionType: HTTP
.te.wPending
Expiry: SessionType: HTTP
AuthorizationCookiePending
Expiry: SessionType: HTTP
tc:__cwpcrPending
Expiry: SessionType: HTML
tc:__templatesPending
Expiry: SessionType: HTML
tc:evolutionHtmlEditor-UnsavedContentPending
Expiry: SessionType: HTML
telligent-utility-uploadspeedPending
Expiry: SessionType: HTML
support.sugarcrm.com
2
sugarcrmsessionPending
Expiry: 1 dayType: HTTP
sugar-searchListsPending
Expiry: SessionType: HTML
tribl.io
1
_t.gifPending
Expiry: SessionType: Pixel
Cross-domain consent7 Your consent applies to the following domains:
List of domains your consent applies to: explore.sugarcrm.com
www.sugarcrmevents.com support.sugarcrm.com www.sugaroutfitters.com
sugarclub.sugarcrm.com info.sugarcrm.com www.sugarcrm.com
Cookie declaration last updated on 23/01/23 by Cookiebot


[#IABV2_TITLE#]

[#IABV2_BODY_INTRO#]
[#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#]
[#IABV2_BODY_PREFERENCE_INTRO#]
[#IABV2_LABEL_PURPOSES#]
[#IABV2_BODY_PURPOSES_INTRO#]
[#IABV2_BODY_PURPOSES#]
[#IABV2_LABEL_FEATURES#]
[#IABV2_BODY_FEATURES_INTRO#]
[#IABV2_BODY_FEATURES#]
[#IABV2_LABEL_PARTNERS#]
[#IABV2_BODY_PARTNERS_INTRO#]
[#IABV2_BODY_PARTNERS#]

Cookies are small text files that can be used by websites to make a user's
experience more efficient.

The law states that we can store cookies on your device if they are strictly
necessary for the operation of this site. For all other types of cookies we need
your permission.

This site uses different types of cookies. Some cookies are placed by third
party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration
on our website.

Learn more about who we are, how you can contact us and how we process personal
data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your
consent.



Do not sell or share my personal information
Accept Selected Cookies Accept Selected Cookies Cookie Settings

Accept All Cookies
Powered by Cookiebot by Usercentrics

Toggle Dropdown
Log InToggle Dropdown
 * Defaults
 * Case Portal

 * Defaults
 * Case Portal
 * Downloads
 * Profile
 * 
 * Log Out


 * Defaults
 * Case Portal
 * Downloads
 * Profile
 * Log Out

 * Defaults
 * Case Portal

 * Welcome
 * Product Guides
 * Help Articles
 * Policies
 * Training & Certification
 * SugarClub
 * Case Portal

Menu
 * Welcome
 * Product Guides
 * Help Articles
 * Policies
 * Training & Certification
 * SugarClub Community
 * Case Portal


LATEST NEWS

Do you have questions about Sugar Market's new UI?

Posted: 1/25/2023

We are here for Q&A! Join us today, Jan 25th, 2023 at 11a EST Invite...

[2022-01-23] SugarOutfitters Scheduled Maintenance Completed

Posted: 1/23/2023

SugarOutfitters.com will be undergoing scheduled maintenance tonight to improve
the hosting infrastructure of the site. The website will be...

SugarOutfitters Gift with Free Trial Offer!

Posted: 1/23/2023

Giveaway with Free Trial SugarOutfitters is the place to find add-ons and
integrations for your Sugar instance. The first ten people to sign up for a...

Q1 2023 Release Week is Here!

Posted: 1/23/2023

Hi Everyone, Are you ready for Release Week? We sure are! The Q1 2023 Release
Week is here! Visit the Release Week group now to:  Review the...




POPULAR TOPICS

Configuring Your SMTP Server to Work With SugarCloud

Updated: 2/24/2022

A lot of useful functionality (e.g., notifications, emails, campaigns) depends
on Sugar being configured with an outbound email server (SMTP)....

Supported Platforms

Updated: 2/26/2019

View the technical components required to run and use SugarCRM's various product
offerings.

Migrating Customizations Between Instances

Updated: 7/6/2022

Administrators in Sugar can make customizations to modules via Studio as well as
create custom modules via Module Builder. Occasionally, Studio and...

Downloading Backups for SugarCloud Instances

Updated: 12/7/2022

Customers with instances hosted on Sugar's cloud environment may request backups
of their instance for various reasons such as local sandbox...




CONTENT UPDATES

Downloading Backups for SugarCloud Instances

Updated: 12/7/2022

Customers with instances hosted on Sugar's cloud environment may request backups
of their instance for various reasons such as local sandbox...

Making a Subpanel or ListView Field Clickable

Updated: 9/17/2022

In Sugar's list views and subpanels, some of the displayed fields are hyperlinks
that take you to a related record in Sugar. This article explains...

Migrating Customizations Between Instances

Updated: 7/6/2022

Administrators in Sugar can make customizations to modules via Studio as well as
create custom modules via Module Builder. Occasionally, Studio and...

Configuring Your SMTP Server to Work With SugarCloud

Updated: 2/24/2022

A lot of useful functionality (e.g., notifications, emails, campaigns) depends
on Sugar being configured with an outbound email server (SMTP)....




RELATED CONTENT

How helpful is this page?

Provide Feedback
 * 
 * Terms of Use Privacy Policy Legal Contact
 * © Copyright 2022


SUGARCRM SUPPORT

PROVIDE FEEDBACK ABOUT THIS PAGE



We promise to read all feedback but cannot respond to questions posted here.
Please visit the Sugar Community or contact SugarCRM for assistance.

CancelSend

support.sugarcrm.com Open in urlscan Pro 65.9.66.18 Public Scan

Form analysis 7 forms found in the DOM

Text Content

support.sugarcrm.com Open in urlscan Pro
65.9.66.18 Public Scan

Form analysis
7 forms found in the DOM