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THE MOST ADVANCED CONVERSATIONAL AI PLATFORM FOR ENTERPRISE


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 * About us
    * WHO WE ARE:
      * Why Avaamo?
      * Newsroom
      * Leadership
      * Careers
    * TRUSTED AI:
      * Accolades & Recognition
      * Innovations
      * Analyst Reviews
    * Learn more

 * Products
    * AI SELF-SERVICE
      * Generative AI – LLaMB™
      * Intelligent Virtual Assistants
      * Answers
      * Outreach
      * Conversational Intelligence
    * CONTACT CENTER
      * Agent Assist
      * Avaamo Voice Gateway
      * AI Voice For Your Brand
      * Live Agent for HR
      * Live Agent for MyChart
    * 

 * Experiences
    * CUSTOMER EXPERIENCE (CX)
      * CX Overview
      * Solution – Banking
      * Solution – Education
      * Solution – Insurance
      * Telecommunications
      * Mutual Funds
      * Supply Chain
    * EMPLOYEE EXPERIENCE (EX)
      * EX Overview
      * IT
      * HR
      * Outreach for HR
      * Live Agent for HR
    * PATIENT EXPERIENCE (PX)
      * Healthcare Overview
      * Patient Experience
      * Outreach for Healthcare
      * Live Agent for MyChart
      * Revenue Cycle Automation
    * CONTACT CENTER EXPERIENCE
      * Contact Center AI
      * Agent Assist
      * AI Voice
      * Voice Gateway

 * Generative AI
    * LLaMB FRAMEWORK
      * LLaMB
      * Trust Architecture
      * Dynamic Prompts
      * DataSync AI
      * Data Moderator AI
    * ENTERPRISE SERVICES
      * Omnichannel Engagement
      * Multilingual Support
      * Security & Compliance
      * Integrations
    * 

 * Customers
 * Blog
 * Resources
    * OVERVIEW:
      * Conversational AI Buyer’s Kit
      * Whitepapers
      * ROI Calculator
      * Practitioner’s Guides
      * Webinars
    * LISTEN NOW
      


 * ABOUT US
   
   
   * WHO WE ARE:
     
     * Why Avaamo?
     * Newsroom
     * Leadership
     * Careers
   
   
   * TRUSTED AI:
     
     * Accolades & Recognition
     * Innovations
     * Analyst Reviews
   * 


 * PRODUCTS
   
   
   * AI SELF-SERVICE
     
     * Generative AI – LLaMB™
     * Intelligent Virtual Assistants
     * Answers
     * Outreach
     * Conversational Intelligence
   
   
   * CONTACT CENTER
     
     * Agent Assist
     * Avaamo Voice Gateway
     * AI Voice For Your Brand
     * Live Agent for HR
     * Live Agent for MyChart
   * 


 * EXPERIENCES
   
   
   * CUSTOMER EXPERIENCE (CX)
     
     * CX Overview
     * Solution – Banking
     * Solution – Education
     * Solution – Insurance
     * Telecommunications
     * Mutual Funds
     * Supply Chain
   
   
   * EMPLOYEE EXPERIENCE (EX)
     
     * EX Overview
     * IT
     * HR
     * Outreach for HR
     * Live Agent for HR
   
   
   * PATIENT EXPERIENCE (PX)
     
     * Healthcare Overview
     * Patient Experience
     * Outreach for Healthcare
     * Live Agent for MyChart
     * Revenue Cycle Automation
   
   
   * CONTACT CENTER EXPERIENCE
     
     * Contact Center AI
     * Agent Assist
     * AI Voice
     * Voice Gateway


 * GENERATIVE AI
   
   
   * LLAMB FRAMEWORK
     
     * LLaMB
     * Trust Architecture
     * Dynamic Prompts
     * DataSync AI
     * Data Moderator AI
   * ENTERPRISE SERVICES
     * Omnichannel Engagement
     * Multilingual Support
     * Security & Compliance
     * Integrations
   * 
 * Customers
 * Blog
 * Resources
   
   
   * OVERVIEW:
     
     * Conversational AI Buyer’s Kit
     * Whitepapers
     * ROI Calculator
     * Practitioner’s Guides
     * Webinars
   
   
   * LISTEN NOW


INTRODUCING LLAMB


A FRAMEWORK FOR BUILDING GENAI
ENTERPRISE APPLICATIONS, SAFELY,
SECURELY AND FAST

Explore LLaMB™ Avaamo a Leader in the 2023 Gartner® Magic Quadrant™ for
Enterprise Conversational AI Platforms   Analyst viewpoints




 * “FOCUS ON OUTCOMES AS REQUIRED BY THE CLIENT TO SERVE THE CUSTOMER AT ITS
   BEST”
   
   
   
   Avaamo's contact center AI enabled us to automate business processes and
   eliminate live agent utilization for a significant portion of our incoming
   calls. The platform understands natural language and automatically steers the
   user to the right response / flow and help reduce wait time, average handling
   time and improved overall customer experience...read more
   
   Project Manager - Information Technology in the Finance Industry


 * “TRULY PROFESSIONAL ORGANIZATION WHICH PROVIDES END TO END SOLUTIONS”
   
   
   
   Whenever we approach for a solution, we receive the same within expected
   timelines...read more
   
   Project Manager in the finance industry


 * “ONE OF THE BEST CONVERSATIONAL PLATFORMS”
   
   
   
   The conversational platform of Avaamo is comprehensive yet easy to use. The
   platform is robust enough to handle a huge number of requests with
   ease...read more
   
   Developer in the Finance Industry


 * “HIGHLY PERSONALISED COGNITIVE SEARCH AUTOMATION”
   
   
   
   We have implemented Avaamo Answers, and it's truly a unique solution in the
   market amongst the cognitive search solutions with conversational AI
   capability. It enables a conversational search experience with thousands of
   documents buried in silos across the enterprise...read more
   
   Project Manager - Information Technology in the Finance Industry


 * “GLOBAL ENTERPRISE CONVERSATIONAL PLATFORM”
   
   
   
   Avaamo fits the bill as a true enterprise C-AI platform with pre-built domain
   skills, 100+ connectors to various enterprise apps, ability to deploy on
   multiple channels including voice channels and extensive tooling for
   non-developers to deliver any type of conversational AI enterprise usecase.
   Its conversational AI engine transforms complex enterprise workflows into
   full fledged conversations between our users and enterprise systems...read
   more
   
   Senior Technical Product Manager in the Services Industry


 * “FOCUS ON OUTCOMES AS REQUIRED BY THE CLIENT TO SERVE THE CUSTOMER AT ITS
   BEST”
   
   
   
   Avaamo's contact center AI enabled us to automate business processes and
   eliminate live agent utilization for a significant portion of our incoming
   calls. The platform understands natural language and automatically steers the
   user to the right response / flow and help reduce wait time, average handling
   time and improved overall customer experience...read more
   
   Project Manager - Information Technology in the Finance Industry


 * “TRULY PROFESSIONAL ORGANIZATION WHICH PROVIDES END TO END SOLUTIONS”
   
   
   
   Whenever we approach for a solution, we receive the same within expected
   timelines...read more
   
   Project Manager in the finance industry

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THIS IS AVAAMO


Learn more

RECENT NEWS

Avaamo a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise
Conversational AI platforms


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VOICE DEMO: PATIENT SCHEDULING

See how Avaamo’s Contact Center AI provides immediate, personalized assistance
to patients.


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From the blog Your Language or Mine? Why Avaamo builds the most comprehensive
multilingual support in the Conversational AI industry Read More



WE OFFER CURATED SETS OF SKILLS FOR YOUR INDUSTRY THAT AUTOMATE AND RESOLVE
COMMON USE CASES—DELIVERING IMMEDIATE RESULTS.



Build a virtual assistant for your business instantly. Each solution contains a
suite of  industry-specific skills developed to automate and resolve all the
common use cases. Embedded in every skill are multi-turn dialogs, training data,
vertical models, and deep integration code. Simply import the skills you need
and deploy.


 * Healthcare
   Learn more
   anemptytextlline
   Engage patients, improve outcomes and reduce costs
 * Banking
   Learn more
   anemptytextlline
   Create personalized, proactive interactions that build deeper customer
   engagements
 * Education
   Learn more
   anemptytextlline
   Avaamo's Conversational AI engages students the way they want to communicate
 * Mutual Funds
   Learn more
   anemptytextlline
   Leverage the power of virtual assistants across channels to educate
   customers, facilitate the right purchase, and build a robust portfolio
 * Supply Chain
   Learn more
   anemptytextlline
   Avaamo’s Conversational AI platform leverages your existing supply chain
   tools and processes to deliver frictionless interactions.
 * ITSM
   Learn more
   anemptytextlline
   Automatically resolve common IT support issues like reset password, account
   access, or software provisioning





AVAAMO GETS YOU THERE FASTER




BUILD CONVERSATIONAL AI APPLICATIONS FAST WITH AVAAMO’S PROVEN DELIVERY
METHODOLOGY





Talk to a Conversational AI Expert


Penske and Avaamo: Innovating with C-IVR See how Penske simplifed the phone
experience for thousands of rental customers with Contact Center AI Read
Customer Story


WHAT THE MARKET IS SAYING




INDUSTRY ACCOLADES


Awards Avaamo a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise
Conversational AI platforms Gartner Awards Avaamo a Leader in the Everest Group
PEAK Matrix® for Conversational AI Products 2023 Everest Group Awards Avaamo
named a Leader in SPARK Matrix: Chatbots for IT Operations 2022 by Quadrant
Knowledge Services Quadrant Knowledge Solutions 2022 Awards Avaamo named a
Leader and Outperformer in the GigaOm Radar for Intelligent Virtual Assistants
2022 GigaOm Radar 2022 Awards Avaamo a Leader in the Everest Group PEAK Matrix®
for Conversational AI Products 2022 Everest Group Awards Avaamo named a leader
for Worldwide Conversational AI Platforms 2021 Vendor Assessment IDC MarketScape
2021 Articles Avaamo placed as one of California's fastest-growing private
companies Inc. Magazine Awards Avaamo named key provider in Conversational AI
platforms Gartner A Leader In Chatbots For IT Operations Forrester Articles How
Beer Giant AB InBev Is Evolving A Global Chatbot Program Born In Brazil Forbes
Awards Frost & Sullivan Recognizes Avaamo as "Customer Service Chatbot Provider
- Company of the Year"
Frost & Sullivan Awards Avaamo ranked by HFS as a TOP 10 Digital Associate
Product 2020 HFS Research Awards Avaamo nominated for “Best Mobile Innovation
for Enterprise” Global Mobile Awards Awards Avaamo Named a Leader in the
Forrester New Wave™: Conversational AI For Customer Service Forrester Awards
Avaamo named as hot vendor by Aragon research Aragon Research Awards Notable
vendor in market guide for Conversational AI Frost & Sullivan Awards Avaamo
Named a Leader in Intelligent Virtual Agents – Technology Vendor Landscape
Assessment Everest Group Articles Avaamo rated as the #1 innovative AI startup
to watch Inc. Magazine Awards IDC Names Four Innovators for AI-Enabled Commerce
and Customer Experience in Retail IDC Retail Insights





DELIVERING BETTER EXPERIENCES WITH INTELLIGENT PATIENT ENGAGEMENT

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INTERESTED IN MODERNIZING YOUR BUSINESS WITH CONVERSATIONAL AI?


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COMPANY

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PRODUCTS

Generative AI - LLaMB™

Intelligent Virtual Assistants

Contact Center AI

Answers

Voice AI

Outreach

Conversational Intelligence


EXPERIENCES

Customer Experience (CX)



Employee Experience (EX)



Patient Experience (PX)



Contact Center Experience



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