Submitted URL: https://securedocument.freshdesk.com/en/support/solutions/articles/153000192382-view-secure-documents
Effective URL: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Submission: On July 26 via manual from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 5 domains to perform 25 HTTP transactions. The main IP is 35.169.247.141, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is securedocument.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 15th 2024. Valid for: a year.
This is the only time securedocument.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
17 freshdesk.com
securedocument.freshdesk.com
1 MB
4 gstatic.com
fonts.gstatic.com
www.gstatic.com
257 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1812
1 KB
1 amazonaws.com
s3.amazonaws.com
1 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
25 5
Domain Requested by
17 securedocument.freshdesk.com 1 redirects securedocument.freshdesk.com
3 www.recaptcha.net securedocument.freshdesk.com
www.gstatic.com
3 fonts.gstatic.com fonts.googleapis.com
1 www.gstatic.com www.recaptcha.net
1 s3.amazonaws.com securedocument.freshdesk.com
1 fonts.googleapis.com securedocument.freshdesk.com
25 6

This site contains links to these domains. Also see Links.

Domain
qzjp.congbac.com
unitth8080.buzz
pub-af037fc3d71342a8976638cc14f7044f.r2.dev
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
misc.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh

This page contains 4 frames:

Primary Page: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Frame ID: AAA191475A26E0BD3C3F5CB91BB13E23
Requests: 21 HTTP requests in this frame

Frame: https://securedocument.freshdesk.com/support/recaptcha
Frame ID: CCFDED45B245E6704AAD44CEB4395C87
Requests: 3 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ&co=aHR0cHM6Ly9zZWN1cmVkb2N1bWVudC5mcmVzaGRlc2suY29tOjQ0Mw..&hl=de&v=Xv-KF0LlBu_a0FJ9I5YSlX5m&theme=light&size=normal&cb=3detzwyz1538
Frame ID: EBD8435FA87113840EA1DF0CC1CA2727
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=Xv-KF0LlBu_a0FJ9I5YSlX5m&k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ
Frame ID: 807FE091A804C2A85F8F66B569BDCA45
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

VIEW SECURE DOCUMENTS : SecureDocument

Page URL History Show full URLs

  1. https://securedocument.freshdesk.com/en/support/solutions/articles/153000192382-view-secure-documents HTTP 302
    https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

25
Requests

100 %
HTTPS

57 %
IPv6

5
Domains

6
Subdomains

8
IPs

2
Countries

1788 kB
Transfer

3204 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://securedocument.freshdesk.com/en/support/solutions/articles/153000192382-view-secure-documents HTTP 302
    https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 153000192382-view-secure-documents
securedocument.freshdesk.com/support/solutions/articles/
Redirect Chain
  • https://securedocument.freshdesk.com/en/support/solutions/articles/153000192382-view-secure-documents
  • https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
165 KB
108 KB
Document
General
Full URL
https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-169-247-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
312577cd2c332a5b0d7f568845c246bdc1c049df9954ccaba71ed8efe86a10bc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Fri, 26 Jul 2024 08:38:55 GMT
etag
W/"0b31b79e04eaf075851c964aa26a7c50"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
55
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
260724083955
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
6efdab46-09bd-48c3-adaf-c09cdec6bf15
x-trace-id
00-f744f3e0e8eea74ae6948c98bbdb9ccb-71239718ba236215-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Fri, 26 Jul 2024 08:38:55 GMT
location
https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
34
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
260724083955
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
ef818d6c-69f2-4653-875b-0d3d92f2524e
x-trace-id
00-33b9a4f0a2ed4a6366bccbe6ef41f4d8-91e6218ed1b4b666-00
x-xss-protection
1; mode=block
theme.css
securedocument.freshdesk.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://securedocument.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: securedocument.freshdesk.com
URL: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-169-247-141.compute-1.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ cloudflareinsights.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ ajax.cloudflare.com/ static.cloudflareinsights.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-security-policy
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Response headers

date
Fri, 26 Jul 2024 08:38:55 GMT
content-security-policy
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nosniff
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status
200 OK
x-envoy-upstream-service-time
26
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15368
x-xss-protection
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x-request-id
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server
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content-type
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cache-control
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s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/153020500663/original/
1 KB
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Requested by
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URL: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
52.217.235.24 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://securedocument.freshdesk.com/
User-Agent
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Response headers

Date
Fri, 26 Jul 2024 08:38:57 GMT
x-amz-version-id
f_T7RZdMlWZSh2WsKXUfwaG_8ViH3DMZ
Last-Modified
Thu, 25 Jul 2024 18:22:16 GMT
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x-amz-request-id
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Requested by
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URL: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
fwe /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
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User-Agent
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Response headers

date
Fri, 26 Jul 2024 08:38:56 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
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server
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x-ratelimit-remaining
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report-to
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125 KB
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General
Full URL
https://securedocument.freshdesk.com/assets/cdn/portal/scripts/bottom.js
Requested by
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URL: https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
fwe /
Resource Hash
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Fri, 26 Jul 2024 08:38:56 GMT
content-security-policy
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x-content-type-options
nosniff
nel
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date
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content-security-policy
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cache-control
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81c::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
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Name Value
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Request headers

Referer
https://securedocument.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 26 Jul 2024 08:38:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
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cross-origin
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x-xss-protection
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expires
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H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Name Value
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Request headers

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User-Agent
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Response headers

date
Fri, 26 Jul 2024 08:02:51 GMT
content-encoding
gzip
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2165
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cross-origin
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server
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Full URL
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Server
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GSE /
Resource Hash
Security Headers
Name Value
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Request headers

Referer
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1
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Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
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content-security-policy
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content-type
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require-corp
cross-origin-resource-policy
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date
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expires
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pragma
no-cache
report-to
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server
GSE
x-content-type-options
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Request headers

Referer
https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
User-Agent
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Response headers

date
Fri, 26 Jul 2024 08:38:57 GMT
content-security-policy
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x-content-type-options
nosniff
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{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
24
content-length
1150
x-xss-protection
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x-request-id
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x-trace-id
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server
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vary
Accept-Encoding
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content-type
image/x-icon
x-fw-ratelimiting-managed
false
cache-control
public, must-revalidate
favicon.ico
securedocument.freshdesk.com/assets/misc/
1 KB
4 KB
Other
General
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https://securedocument.freshdesk.com/assets/misc/favicon.ico?702017
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.169.247.141 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
fwe /
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Request headers

Referer
https://securedocument.freshdesk.com/support/solutions/articles/153000192382-view-secure-documents
User-Agent
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Response headers

date
Fri, 26 Jul 2024 08:38:57 GMT
content-security-policy
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x-content-type-options
nosniff
nel
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status
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x-envoy-upstream-service-time
28
content-length
1150
x-xss-protection
1; mode=block
x-request-id
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x-trace-id
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server
fwe
etag
"a44c13cd56199dfc5fa127fbbd968ad63eacf0d7152b64b1e0f19579fdf73946"
vary
Accept-Encoding
report-to
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x-fw-ratelimiting-managed
false
content-type
image/x-icon
cache-control
public, must-revalidate
bframe
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0
0
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Protocol
H3
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QUIC, , AES_128_GCM
Server
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Reverse DNS
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Software
GSE /
Resource Hash
Security Headers
Name Value
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X-Xss-Protection 1; mode=block

Request headers

Referer
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1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
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content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
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expires
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pragma
no-cache
report-to
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server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp object| Prism object| litHtmlVersions string| csrfToken object| marketplaceInstance

2 Cookies

Domain/Path Name / Value
securedocument.freshdesk.com/ Name: _x_w
Value: 45_1
securedocument.freshdesk.com/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
securedocument.freshdesk.com
www.gstatic.com
www.recaptcha.net
142.250.184.195
2a00:1450:4001:810::200a
2a00:1450:4001:81c::2003
2a00:1450:4001:827::2003
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