staging.wpvip.com Open in urlscan Pro
2a04:fa87:fffd::c000:424e  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to content
Solutions Customers Resources Company
Pricing

Get a demo

Solutions

 * Product

 * Product Overview
   
   Move faster with a complete content platform.

 * VIP Content Management
   
   Claim your content freedom with the world’s most popular CMS.

 * VIP Content Analytics by Parse.ly
   
   Use data to understand, improve, and deliver your content.

 * Headless CMS
   
   Unlock architectural flexibility while enabling your content creators.

 * Industries and Departments

 * For enterprise brands
   
   The platform the biggest brands trust.

 * For media
   
   In today’s crowded media landscape, speed matters.

 * For government
   
   The only secure, compliant WordPress platform for government.

 * For marketers
   
   Your web presence matters. Go with the leader.

 * For IT
   
   Managed WordPress at unmatched scale.

Customers

 * Our customers
   
   Learn why our customers love WordPress VIP.

 * Case studies
   
   Read what happens when top brands choose WordPress VIP to drive business
   growth.


Resources

 * Resource library
   
   Explore great content curated by the WordPress VIP team.

 * Blog
   
   Keep up with the latest from the WordPress ecosystem, WordPress VIP, and our
   Partner network.

 * Glossary
   
   Get quick background on popular content- and CMS-related terms.

 * Documentation
   
   Learn the ins and outs of WordPress VIP, the agile content management
   platform.

 * Case studies
   
   Read what happens when top brands choose WordPress VIP to drive business
   growth.

Running an agile CMS and giving more people “the keys to the publishing kingdom”
is how Salesforce and its 2,000-strong marketing force keep up with constantly
changing market forces.

Watch the video


Company

 * About us
   
   Explore WordPress VIP—our history, our values, and how we work.

 * Events
   
   Save the dates, save your spots.

 * Careers
   
   Work with us. Location: remote.

 * Partners
   
   Find unmatched WordPress expertise.

 * WordPress ecosystem
   
   Understand the difference: WordPress.org, WordPress.com, WordPress VIP.


Pricing
Get a demo



WORDPRESS VIP PRIVACY POLICY


WHO WE ARE AND WHAT THIS POLICY COVERS

This Privacy Policy applies to information collected by WPVIP Inc. (“WPVIP,”
“we,” or “us”) about users of our WordPress VIP and Parse.ly products and
services, which include:

 * Our websites (including wpvip.com and parse.ly);
 * Our plugins (including the Parse.ly Plugin);
 * Our mobile applications (including the Parse.ly mobile app); and
 * Our products and services including those accessed through our websites (for
   example, the Parse.ly Dashboard and the WordPress VIP Dashboard).

Throughout this Privacy Policy we’ll refer to our websites, mobile applications,
and other products and services collectively as “Services.” 

Please note that this Privacy Policy does not apply to data collected from any
other products or services operated by our parent company, Automattic, or our
affiliates, all of which are subject to a separate privacy policy. For example,
the Automattic Privacy Policy covers use of WordPress.com, Jetpack, WooCommerce
and much more.  

WordPress.org vs WordPress.com vs WordPress VIP: What’s the Difference?

WordPress VIP was purpose-built for the highest volume, most security conscious,
and most demanding digital properties.

Learn more


INFORMATION WE COLLECT

INFORMATION YOU PROVIDE TO US

It’s probably no surprise that we collect information that you provide to us
directly. For example, we may collect information directly from you when you
request customer support, request a quote or demo via our websites, use the
contact forms on our websites or otherwise communicate with us. The types of
information about you that we collect may include your name, email address, and
phone number, and any other information you choose to provide.

INFORMATION WE COLLECT AUTOMATICALLY

We also collect some information automatically about your interactions with us
or our Services, including:

 * Activity, Device and Usage information: We collect information about how you
   access our Services, including data about the device and network you use,
   such as your hardware model, operating system version, mobile network, IP
   address, unique device identifiers, browser type, and app version. We also
   collect information about your activity on our Services, such as access
   times, pages viewed, links clicked, and the page you visited before
   navigating to our Services.
 * Information from cookies & other technologies: A cookie is a string of
   information that a website stores on a visitor’s computer, and that the
   visitor’s browser provides to the website each time the visitor returns.
   Pixel tags (also called web beacons) are small blocks of code placed on
   websites and emails. WPVIP uses cookies and other technologies like pixel
   tags to help us identify and track visitors, usage, and access preferences
   for our Services, as well as track and understand email campaign
   effectiveness and to deliver targeted ads. For more information about our use
   of cookies and other technologies for tracking, including how you can control
   the use of cookies, please see our Cookie Policy and the Your Choices section
   below.

INFORMATION WE COLLECT FROM OTHER SOURCES

In connection with our marketing and sales efforts, we may obtain information
about you from other sources like public databases, data providers, social media
platforms, and other third parties. This information may include names, mailing
addresses, job titles, email addresses, phone numbers, Internet Protocol (IP)
addresses, social media profiles, social media URLs and custom profiles, for
purposes of targeted advertising and event promotion. Additionally, if you
create or log into your account through a third-party platform (such as GitHub),
we may have access to certain information from that platform, such as your name
and email address, in accordance with the authorization procedures determined by
such platform.

INFORMATION WE DERIVE

We may derive information or draw inferences from you based on the information
we (or those that perform work for us) collect. For example, we may determine
the approximate location of your device from your IP address. We collect and use
this information to provide certain features of the Parse.ly Services. We may
also use the information to calculate how many people visit our Services from
certain geographic regions.


HOW AND WHY WE USE INFORMATION

We use information we collect to:

 * Provide, maintain, improve, and develop new products and services, including
   to debug and repair errors in our Services; 
 * Personalize your experience with us;
 * Send you technical notices, security alerts, support messages and other
   transactional or relationship messages; 
 * Communicate with you about products, services, and events offered by WPVIP
   and others and provide news and information that we think will interest you
   (see the Your Choices section below for information about how to opt out of
   these communications at any time);
 * Monitor and analyze trends, usage, and activities in connection with our
   products and services; 
 * Detect, investigate, and help prevent security incidents and other malicious,
   deceptive, fraudulent, or illegal activity and help protect the rights and
   property of WPVIP and others;
 * Comply with our legal and financial obligations; and
 * Carry out any other purpose described to you at the time the information was
   collected.

We also create aggregated, anonymized or de-identified information that cannot
reasonably be used to identify you. If we create de-identified data that we
intend to treat as non-personal information, we process, maintain, and use this
information only in a de-identified fashion and will not attempt to re-identify
such information, except as permitted by law.


SHARING OF INFORMATION

We share information about you in the following circumstances or as otherwise
described in this policy:

 * Subsidiaries and independent contractors: We may disclose information about
   you to our subsidiaries and independent contractors who need the information
   to help us provide our Services or process the information on our behalf. We
   require our subsidiaries and independent contractors to follow this Privacy
   Policy for any personal information that we share with them;
 * Third-party vendors: We may share information about you with third-party
   vendors, service providers, contractors, and consultants who need the
   information in order to provide their services to us, or to provide their
   services to you or your site. This includes vendors that help us provide our
   Services to you (like cloud storage services, postal and email delivery
   services that help us stay in touch with you, and customer chat and email
   support services that help us communicate with you); those that assist us
   with our marketing efforts (e.g., by providing tools for identifying a
   specific marketing target group or improving our marketing campaigns); those
   that help us understand and enhance our Services (like analytics providers);
   those that make tools to help us run our operations (like programs that help
   us with task management, scheduling, word processing, email and other
   communications, and collaboration among our teams); and other third-party
   tools that help us manage operations. We require vendors to agree to privacy
   commitments in order to share information with them. Other vendors are listed
   in our more specific policies (e.g., our Cookie Policy);
 * Legal and regulatory requirements: We may disclose information about you in
   accordance with, or as required by, any applicable law or legal process,
   including a response to a subpoena, court order, or other governmental
   request;
 * To protect rights, property, and others: We may disclose information about
   you when we believe in good faith that disclosure is reasonably necessary to
   protect the property or rights of WPVIP, our users, third parties, or the
   public at large. For example, if we have a good faith belief that there is an
   imminent danger of death or serious physical injury, we may disclose
   information related to the emergency without delay;
 * Business transfers: In connection with any merger, sale of company assets, or
   acquisition of all or a portion of our business by another company, or in the
   unlikely event that we go out of business or enters bankruptcy, user
   information would likely be one of the assets that is transferred or acquired
   by a third party. If any of these events were to happen, this Privacy Policy
   would continue to apply to your information and the party receiving your
   information may continue to use your information, but only consistent with
   this Privacy Policy;
 * With your consent: We may share and disclose information with your consent or
   at your direction. For example, we may share your information with third
   parties when you authorize us to do so;
 * Aggregated or de-identified information: We may share information that has
   been aggregated or de-identified, so that it can no longer reasonably be used
   to identify you. For instance, we may publish aggregate statistics about the
   use of our Services.


YOUR CHOICES

You have several choices available when it comes to information about you:

 * Limit the information that you provide: You may choose to limit the
   information you provide to us when you contact us via wpvip.com and parse.ly.
 * Opt out of marketing communications: You may opt out of receiving promotional
   communications from us. Just follow the instructions in those communications
   or let us know. If you opt out of promotional communications, we may still
   send you other communications, like those about your account and legal
   notices.
 * Set your browser to reject cookies: At this time, WPVIP does not respond to
   “do not track” signals across all of our Services. However, you can usually
   choose to set your browser to remove or reject browser cookies before using
   our websites, with the drawback that certain features of the websites may not
   function properly without the aid of cookies.


HOW LONG WE KEEP INFORMATION

We generally discard information about you when it’s no longer needed for the
purposes for which we collect and use it — described in the section above on How
and Why We Use Information — and we’re not legally required to keep it. For
example, in most cases, we keep web server logs that record information about a
visitor to one of WPVIP’s websites, like the visitor’s IP address, browser type,
and operating system, for approximately 30 days. We retain the logs for this
period of time in order to, among other things, analyze traffic to VIP’s
websites and investigate issues if something goes wrong on one of our websites.


YOUR RIGHTS

If you are located in certain parts of the world, including some US states and
countries that fall under the scope of the European General Data Protection
Regulation (GDPR), you may have certain rights regarding your personal
information, like the right to request access to or deletion of your data.

US PRIVACY LAWS

Laws in some US states, including California, Colorado, Connecticut, Utah, and
Virginia, require us to provide a list of the “categories” of personal
information we collect, as that term is defined in the law. 

In the last 12 months, we collected the following categories of personal
information, depending on the Services used:

 * Identifiers (like your name, contact information, and device and online
   identifiers);
 * Internet or other electronic network activity information (such as your usage
   of our Services);
 * Geolocation data (such as your approximate location based on your IP
   address);
 * Professional or employment-related information (such as your company); and
 * Inferences we make (such as approximate location based on IP address).

You can find more information about what we collect and sources of that
information in the Information We Collect section above. 

We collect personal information for the business and commercial purposes
described in the How and Why We Use Information section. And we share this
information with the categories of third parties described in the Sharing of
Information section. We retain this information for the length of time described
in our How Long We Keep Information section.

In some US states, you have additional rights, subject to any exemptions
provided by your state’s respective law, including the right to:

 * Request a copy of the specific pieces of information we collect about you
   and, if you’re in California, to know the categories of personal information
   we collect, the categories of business or commercial purpose for collecting
   and using it, the categories of sources from which the information came, and
   the categories of third parties we share it with;

 * Request deletion of your personal information;
 * Request correction of your personal information;
 * Opt out of the sale or sharing of personal information; 
 * Receive a copy of your information in a readily portable format; and
 * Not receive discriminatory treatment for exercising your rights.

RIGHT TO OPT OUT

We never directly sell your personal information in the conventional sense
(i.e., for money).

We may share your information as necessary with our third-party service
providers to provide our services to you. To the extent that we share your
information with certain advertising, marketing, or analytics vendors, this can
be considered a “sale” or “share” in certain U.S. states, which you may have the
right to opt out of.

You can learn more about this sharing and how to opt out by clicking the “Do Not
Sell My Personal Information” link in the footer of our websites. Note that in
some instances this link will only display to individuals visiting our sites
from within the relevant states.

Our opt-out is managed through cookies, so if you delete cookies, your browser
is set to delete cookies automatically after a certain length of time, or if you
visit sites in a different browser, you’ll need to make this selection again.

We also respect the GPC browser signal and will treat it as a valid means of
communicating your desire to opt out.

We do not collect or process your sensitive personal information except where it
is strictly necessary to provide you with our service, where the processing is
not for the purpose of inferring characteristics about you, or for other
purposes that do not require an option to limit under California law. We don’t
knowingly sell or share personal information of those under 16.

CONTACTING US ABOUT THESE RIGHTS

Scroll down to the How to Reach Us section to find out how to contact us about
any of these rights.

When you contact us about one of your rights under this section, we’ll need to
verify that you are the right person. You can also designate an authorized agent
to make a request on your behalf by giving us written authorization. We may
still require you to verify your identity with us.

APPEALS PROCESS FOR RIGHTS REQUESTS DENIALS

In some circumstances we may deny your request to exercise one of these rights.
For example, if we cannot verify that you are the account owner we may deny your
request to access the personal information associated with your account. As
another example, if we are legally required to maintain a copy of your personal
information we may deny your request to delete your personal information.
In the event that we deny your request, we will communicate this fact to you in
writing. You may appeal our decision by responding in writing to our denial
email and stating that you would like to appeal. All appeals will be reviewed by
an internal expert who was not involved in your original request. In the event
that your appeal is also denied this information will be communicated to you in
writing.
If your appeal is denied, in some US states (Colorado, Connecticut, and
Virginia) you may refer the denied appeal to the state attorney general if you
believe the denial is in conflict with your legal rights. The process for how to
do this will be communicated to you in writing at the same time we send you our
decision about your appeal.

EUROPEAN PRIVACY LAWS

If you are located in the European Economic Area (“EEA”), the United Kingdom, or
Switzerland, you have certain rights and protections under the law regarding the
processing of your personal data, and this section applies to you.

LEGAL BASES FOR COLLECTING AND USING INFORMATION

A note here for those in the European Union about our legal grounds for
processing information about you under EU data protection laws, which is that
our use of your information is based on the grounds that:

(1) The use is necessary for compliance with a legal obligation; 

(2) The use is necessary in order to protect your vital interests or those of
another person; 

(3) We have a legitimate interest in using your information — for example, to
provide and update our Services; to improve our Services so that we can offer
you an even better user experience; to safeguard our Services; to communicate
with you; to measure, gauge, and improve the effectiveness of our advertising;
and to understand our user retention and attrition; to monitor and prevent any
problems with our Services; and to personalize your experience; or

(4) You have given us your consent — for example when you opt in to receive
marketing communications from us. When consent is the legal basis for our
processing of your personal data, you may withdraw such consent at any time.

DATA SUBJECT REQUESTS

Subject to certain limitations, you have the right to request access to the
personal data we hold about you and to receive your data in a portable format,
the right to ask that your personal data be corrected or erased, and the right
to object to, or request that we restrict, certain processing.

QUESTIONS OR COMPLAINTS

If you have a concern about our processing of personal data that we are not able
to resolve, you have the right to lodge a complaint with the Data Protection
Authority where you reside. Contact details for your Data Protection Authority
can be found using the links below:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en 

For individuals in the UK: https://ico.org.uk/global/contact-us/ 

For individuals in Switzerland:
https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html


OTHER THINGS YOU SHOULD KNOW

TRANSFERRING INFORMATION

Because our Services are offered worldwide, the information about you that we
process when you use the Services in the EU may be used, stored, and/or accessed
by individuals operating outside the European Economic Area (EEA) who work for
us, other members of our group of companies, or third-party data processors.
This is required for the purposes listed in the How and Why We Use Information
section above.

When providing information about you to entities outside the EEA, we will take
appropriate measures to ensure that the recipient protects your personal
information adequately as required by applicable law. These measures include by
obtaining your consent or entering into European Commission approved standard
contractual arrangements with entities based in countries outside the EEA.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, WPVIP may change its Privacy
Policy from time to time. WPVIP encourages visitors to frequently check this
page for any changes to the Privacy Policy. If we make changes, we will notify
you by revising the change log below, and, in some cases, we may provide
additional notice (like adding a statement to our homepage or the WordPress VIP
Lobby or sending you a notification through email or your dashboard). Your
further use of the Services after a change to our Privacy Policy will be subject
to the updated policy.


HOW TO REACH US

If you have a question about this Privacy Policy, or you would like to contact
us about any of the rights mentioned above, please contact us at 1-877-273-3049
or privacy@wpvip.com.


CHANGE LOG

March 15 2023: Initial Publication


FURTHER READING

Google Analytics 4 vs. Universal Analytics: Key Differences and What They Mean
for Content Teams

Read more

What You Need to Know About Enterprise WordPress Security

Read more

WordPress.org vs WordPress.com vs WordPress VIP: What’s the Difference?

Read more

CONTACT US


REQUEST A WORDPRESS VIP DEMO

Learn how we can help drive business growth for your organization.

Platform

 * Pricing
 * Our Product
 * Agency Partners
 * Technology Partners
 * FedRAMP Authorized

Resources

 * Case Studies
 * Blog
 * Webinars
 * Resource Library
 * Documentation

About WordPress VIP

 * About Us
 * Newsroom
 * Careers
 * Talk to Sales
 * Contact Support
 * Accessibility

WordPress VIP combines the ease and flexibility of WordPress with unmatched
scalability and security for the enterprise.




© All Rights Reserved

Privacy Policy

Terms of Service

GDPR

Do not sell or share my personal information.

Privacy Notice for California Users

An

Creation

As an open source company, we take your privacy seriously and want to be as
transparent as possible. So: We use cookies to collect some personal data from
you (like your browsing data, IP addresses, and other unique identifiers). Some
of these cookies we absolutely need in order to make things work, and others you
can choose in order to optimize your experience while using our site and
services.



CustomizeAccept all