auscaresupport.com.au
Open in
urlscan Pro
104.21.37.86
Public Scan
URL:
https://auscaresupport.com.au/
Submission: On October 26 via api from US — Scanned from AU
Submission: On October 26 via api from US — Scanned from AU
Form analysis 1 forms found in the DOM
POST https://auscaresupport.activehosted.com/proc.php
<form method="POST" action="https://auscaresupport.activehosted.com/proc.php" id="_form_653A8044D0068_" class="_form _form_132 _inline-form _dark" novalidate="" data-styles-version="3">
<input type="hidden" name="u" value="653A8044D0068" data-name="u">
<input type="hidden" name="f" value="132" data-name="f">
<input type="hidden" name="s" data-name="s">
<input type="hidden" name="c" value="0" data-name="c">
<input type="hidden" name="m" value="0" data-name="m">
<input type="hidden" name="act" value="sub" data-name="act">
<input type="hidden" name="v" value="2" data-name="v">
<input type="hidden" name="or" value="5a64ae9b738a75cf8ff62a6f64319151" data-name="or">
<div class="_form-content">
<div class="_form_element _x69267023 _full_width ">
<label for="firstname" class="_form-label">Your contact info*</label>
<div class="_field-wrapper">
<input type="text" id="firstname" name="firstname" placeholder="First name" required="" data-name="firstname">
</div>
</div>
<div class="_form_element _x67881879 _full_width ">
<label for="lastname" class="_form-label"></label>
<div class="_field-wrapper">
<input type="text" id="lastname" name="lastname" placeholder="Last name" required="" data-name="lastname">
</div>
</div>
<div class="_form_element _x36839332 _full_width ">
<label for="email" class="_form-label"></label>
<div class="_field-wrapper">
<input type="text" id="email" name="email" placeholder="Email" required="" data-name="email">
</div>
</div>
<div class="_form_element _x16042536 _full_width ">
<label for="phone" class="_form-label"></label>
<div class="_field-wrapper">
<input type="text" id="phone" name="phone" placeholder="Phone number" required="" data-name="phone">
</div>
</div>
<div class="_form_element _x24356587 _full_width ">
<fieldset class="_form-fieldset">
<div class="_row">
<legend for="field[95][]" class="_form-label"> I am Interested In </legend>
</div>
<input data-autofill="false" type="hidden" id="field[95][]" name="field[95][]" value="~|" data-name="im_interested_in">
<div class="_row _checkbox-radio">
<input id="field_95Support Coordination" type="checkbox" name="field[95][]" value="Support Coordination" data-name="im_interested_in">
<span><label for="field_95Support Coordination">Support Coordination</label></span>
</div>
<div class="_row _checkbox-radio">
<input id="field_95Plan Management" type="checkbox" name="field[95][]" value="Plan Management" data-name="im_interested_in">
<span><label for="field_95Plan Management">Plan Management</label></span>
</div>
<div class="_row _checkbox-radio">
<input id="field_95Telling you about my services" type="checkbox" name="field[95][]" value="Telling you about my services" data-name="im_interested_in">
<span><label for="field_95Telling you about my services">Telling you about my services</label></span>
</div>
<div class="_row _checkbox-radio">
<input id="field_95Working at Auscare Support" type="checkbox" name="field[95][]" value="Working at Auscare Support" data-name="im_interested_in">
<span><label for="field_95Working at Auscare Support">Working at Auscare Support</label></span>
</div>
<div class="_row _checkbox-radio">
<input id="field_95Discuss my account (or someone else's)" type="checkbox" name="field[95][]" value="Discuss my account (or someone else's)" data-name="im_interested_in">
<span><label for="field_95Discuss my account (or someone else's)">Discuss my account (or someone else's)</label></span>
</div>
<div class="_row _checkbox-radio">
<input id="field_95I want to discuss something else" type="checkbox" name="field[95][]" value="I want to discuss something else" data-name="im_interested_in">
<span><label for="field_95I want to discuss something else">I want to discuss something else</label></span>
</div>
</fieldset>
</div>
<div class="_form_element _x75249770 _full_width ">
<label for="field[177]" class="_form-label">How Did You Hear About Us?</label>
<div class="_field-wrapper">
<select name="field[177]" id="field[177]" data-name="how_did_you_hear_about_us">
<option selected=""></option>
<option value="Google Search"> Google Search </option>
<option value="Friend or Colleauge Recommendation"> Friend or Colleauge Recommendation </option>
<option value="NDIS Provider Recommendation"> NDIS Provider Recommendation </option>
<option value="Participant Recommendation"> Participant Recommendation </option>
<option value="Blog"> Blog </option>
<option value="Comparison Website"> Comparison Website </option>
<option value="Facebook"> Facebook </option>
<option value="Instagram"> Instagram </option>
<option value="LinkedIn"> LinkedIn </option>
<option value="TikTok"> TikTok </option>
<option value="YouTube"> YouTube </option>
<option value="Other"> Other </option>
<option value="Cold Call"> Cold Call </option>
<option value="Google Paid AD"> Google Paid AD </option>
</select>
</div>
</div>
<div class="_form_element _x08004757 _full_width ">
<label for="ls" class="_form-label">Please verify your request*</label>
<div class="g-recaptcha" data-sitekey="6LcwIw8TAAAAACP1ysM08EhCgzd6q5JAOUR1a0Go" id="recaptcha_0">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA" width="304" height="78" role="presentation" name="a-vm5uvrmpnqbk" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LcwIw8TAAAAACP1ysM08EhCgzd6q5JAOUR1a0Go&co=aHR0cHM6Ly9hdXNjYXJlc3VwcG9ydC5jb20uYXU6NDQz&hl=en&v=vm_YDiq1BiI3a8zfbIPZjtF2&size=normal&cb=iwq1oxp8lp9l"
data-gtm-yt-inspected-7="true"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;" data-gtm-yt-inspected-7="true"></iframe>
</div>
</div>
<div class="_button-wrapper _full_width"><button id="_form_132_submit" class="_submit" type="submit">Submit</button></div>
<div class="_clear-element"></div>
</div>
<div class="_form-thank-you" style="display:none;"></div>
</form>Text Content
Skip to content
Open toolbar Accessibility Tools
Accessibility Tools
* Increase TextIncrease Text
* Decrease TextDecrease Text
* GrayscaleGrayscale
* High ContrastHigh Contrast
* Negative ContrastNegative Contrast
* Light BackgroundLight Background
* Links UnderlineLinks Underline
* Readable FontReadable Font
* Reset Reset
* Services
* Plan Management
* Support Coordination
* Sign Up Now
* Find a Coordinator
* About
* Jobs
* Locations
* Contact Us
* Services
* Plan Management
* Support Coordination
* Sign Up Now
* Find a Coordinator
* About
* Jobs
* Locations
* Contact Us
1800 940 515
*
*
CONSIDER IT DONE
Focus on what matters most to you
Plan Management
Support Coordination
1.
MATCHING YOU UP
WITH YOUR BEST SUPPORT COORDINATOR
We specialise in Support Coordination for:
CHILDREN & YOUNG PEOPLE
Our Support Coordinators specialise in arranging therapy, personal, and
community supports. We partner with participants to focus on capacity building
outcomes.
SIL & SDA PARTICIPANTS
Our Support Coordinators use our Plan Maximiser tool to ensure budgets don’t run
out. We empower participants and submit changes of circumstance when necessary.
YOUNG ADULT & ADULTS
Setting up participants for success in their independence and living options, we
have Support Coordinators with expertise across all disabilities.
Search Coordinators
NATIONAL PLAN MANAGEMENT & LOCAL SUPPORT COORDINATION
We have Support Coordinators across:
SYDNEY
MELBOURNE
BRISBANE
And other States and Territories across Australia.
OUR VALUES
WE ARE A FORCE
We’re in your corner and have the grit and determination to get stuff done.
Underneath the swagger you’ll find warmth, imagination, openness and solutions
that delight and surprise.
WE NEVER SETTLE
We are about achieving real outcomes for each other and those we support. We’re
constantly learning, growing, striving and evolving so that we lift ourselves
and each other to be best we can be.
WE ARE EMPOWERED
We operate with openness, encouragement, autonomy and possibility. We give each
other the tools and resources to succeed and the space to learn. This way, we
grow into roles and responsibilities that are great.
WE ARE RESPECTFUL
We are one team and we believe in mutual respect. This means no politics or
grandstanding, just communicating deeply and thoughtfully with each other, our
clients (and everyone else).
WE ARE UNCOMPLICATED
Most things are complex, but we make them simple for ourselves and others. We
set a clear vision from the start, resolve issues without fuss and if we need
advice or assistance, we ask for it.
WE ARE INCLUSIVE
If you like what we stand for, we want you too. We want you as a client, a team
member and business partner and we want it to be long-term. We care about where
you’re going and how we can help you get there.
WE PASS THE PUB TEST
If we make a mistake, we’re happy to own it. We hope that this doesn’t happen
too often, because we put the work in to do things right the first time. We have
a clear picture of what is acceptable before we start.
WE DARE TO BE DIFFERENT
We have the courage to take on big challenges because we’ve built the
foundations to support each other. Together we have the guts to leap into the
unknown and never leave anyone behind.
WE ARE ON A MISSION
We aim to empower great futures for our clients and their families. We do this
because we love it. We also know that when we assist others we help ourselves,
our families our community and the world.
Video Player
https://youtu.be/Hd5mX71cOqY
00:00
00:00
01:59
Use Up/Down Arrow keys to increase or decrease volume.
Video Player
https://youtu.be/kn3tdoQgu9w
00:00
00:00
02:01
Use Up/Down Arrow keys to increase or decrease volume.
Video Player
https://youtu.be/p3J4jOyeUKM
00:00
00:00
05:49
Use Up/Down Arrow keys to increase or decrease volume.
SUPPORT COORDINATION BROCHURE
LEARN MORE ABOUT AUSTRALIA’S MOST RELIABLE AND TRUSTED SUPPORT COORDINATION
PROVIDER.
View Brochure
GET IN TOUCH
Your contact info*
I am Interested In
Support Coordination
Plan Management
Telling you about my services
Working at Auscare Support
Discuss my account (or someone else's)
I want to discuss something else
How Did You Hear About Us?
Google Search Friend or Colleauge Recommendation NDIS Provider Recommendation
Participant Recommendation Blog Comparison Website Facebook Instagram LinkedIn
TikTok YouTube Other Cold Call Google Paid AD
Please verify your request*
Submit
GET STARTED WITH US TODAY
1800 940 515
YOUR QUESTIONS ANSWERED!
FAQS
What is a Support Coordinator?
A Support Coordinator will help you make the most of your NDIS funds and work
towards your goals once your budget has been approved.
You might need short-term assistance with identifying and managing supports, or
long-term assistance that includes coordinating providers, signing service
agreements and becoming more independent. You may even require specialised
management of your needs.
Your Support Coordinator will help you to find the providers that best fit your
needs and offer the right level of support for your requirements today. Over
time, they will work towards boosting your skills and confidence.
The goal is to facilitate your enjoyment of an ordinary community life while
growing your capacity.
There are three levels of Support Coordination, each designed to meet different
levels of need. The level you are funded for will be outlined in your plan.
1. Support Connection
2. Coordination of Supports
3. Specialist Support Coordination
In putting your plan into action, your Support Coordinator will:
* Use their training and local knowledge to offer you a broad choice of
providers and solutions.
* Allow you control over the supports you receive, including how and when you
receive them.
* Manage service delivery, including setting up Service Agreements.
* Work with you to monitor your progress, continuously refining and reviewing.
* Help prepare you for NDIS Plan reassessments and reports to the NDIA.
Can I get funding for Support Coordination?
Support Coordination is not automatically included in your NDIS budget, so you
will have to request it at your NDIS Planning Meeting.
Whether it’s your first or fifth meeting, the NDIA will determine whether
Support Coordination is ‘reasonable and necessary’ when assessing your
eligibility.
When evaluating if Support Coordination is suitable for you, the NDIA will take
into account how new you are to the NDIS and if you need to build confidence and
skill to manage the complexities of the system.
The informal assistance you already have in place (like family) will come into
play as will any major changes you’re going through, including big life
transitions or changes to accommodation. Other complex needs you might have will
also be considered.
Since the NDIA wants you to build your skills and confidence, as these increase
over time, your level of Support Coordination should decrease.
As a result, Support Coordination is not offered on an ongoing basis, but is
funded plan by plan.
Heading into your Planning or Plan Review meeting, you should be prepared to
detail how Support Coordination will help you keep building capacity and achieve
your goals. It’s important that you’re armed with the documentation and details
you need to present your case.
As a general rule, you could expect to receive 1-9 hours of funding per month
for Support Coordination, depending on your level of need.
The great news is, you get additional funds to cover the cost of Support
Coordination, which means it doesn’t eat into the funding you have available for
other services and supports.
If you’d like to change Support Coordinators mid Plan Review, you don’t need to
consult the NDIS. You just need to double check the service agreement you have
with your current provider to understand their notice period, inform them of
your intentions, and make the switch.
What’s right for me: Support Connection, Support Coordination or Specialist
Support Coordination?
There are 3 levels of Support Coordination that can be included in your plan,
and the level you are funded for will be outlined.
1. Level 1: Support connection
Designed to increase your capacity to connect with informal, community and
funded supports.
2. Level 2: Coordination of supports
Focuses on building the skills to understand and implement your plan. A
Support Coordinator will assist you with choosing providers who will deliver
supports best suited your needs and requirements. They also help you
maintain relationships with providers, increase your independence and manage
service delivery.
3. Level 3: Specialist support coordination
Designed specifically for participants requiring a higher level of support,
where there are additional or complex needs or high-level risks. Your
Specialist Support Coordinator will normally be an experienced practitioner
like a psychologist or social worker.
Your planner will assess your full situation to determine what level of support
is reasonable and necessary for you to achieve your goals.
What is the difference between Support Coordination and Plan Management?
Support Coordination and Plan Management are similar in that they both assist
you with making the most of your NDIS budget, but they differ in some key
respects.
Your Support Coordinator will assess your situation and goals, interpret your
plan and work out what combination of providers are the best fit for your needs.
They will also help build connections with providers, community and government
networks to assist you with living a more fulfilled life. But they don’t look
after the financial side of things.
Plan Managers are the ones who sort out your finances – they’re like your own
NDIS bookkeeper.
Invoices from your providers are received and paid by your Plan Manager. Plan
Managers also claim your funds from the NDIS portal and will provide you with a
snapshot of where you are at.
Both Plan Management and Support Coordination are funded by the NDIS and you
need to ask for both in your planning meeting. With Support Coordination, you
need to prove that it is ‘reasonable and necessary’ for you to build your
capacity and meet your goals.
With Plan Management, there are no conditions for funding and there’s a good
chance that you’ll receive it, if you ask for it in your planning meeting.
You can receive funding for Support Coordination and Plan Management in the one
plan. Since your Support Coordinator and Plan Manager offer complementary
services, they can work closely to ensure that most of your bases are covered in
bringing your plan to life.
While Plan Management allows you to access both registered and non-registered
providers, giving you choice and opportunity, it doesn’t, however, help you
choose the right provider, that’s the role of your Support Coordinator.
Under which funding category does Support Coordination fall?
There are three types of support budgets that may be funded as part of your NDIS
plan. They are your:
1. Core Supports Budget.
2. Capacity Building Supports Budget.
3. Capital Supports Budget.
Since the objective of your Support Coordinator is to help you build your
independence and skills (ie. Your capacity), Support Coordination falls under
your Capacity Building Supports Budget.
Your Support Coordination budget is approved during the plan review process and
is a set, annual number of hours. It is created for your Support Coordinator to
help you action your plan.
Your Capacity Building Supports Budget can only be used to purchase approved,
individual supports. These might also include:
* Improved Living Arrangements: Support to help you find the right place to
live and to keep it well maintained.
* Increased Social and Community Participation: development and training to
increase your skills so you can participate in community, social and
recreational activities.
* Finding and Keeping a Job: employment-related support, training and
assessments that help you find and keep a job.
* Improved Relationships: support for developing positive behaviours and
interactions with others.
* Improved Health and Wellbeing: exercise or diet advice to manage the impact
of your disability. (Memberships are not funded as part of this).
* Improved Learning: training advice to help you move from school to further
education.
* Improved Life Choices: Plan Management to help you manage your plan, funding
and paying for services.
* Improved Daily Living: Assessment, training or therapy to help increase your
skills, independence and community participation.
Unlike your Capacity Building Budget, Your Core Supports Budget is designed to
assist you with everyday living.
This can include assistance with daily needs around the house; consumables;
participation in social and community activities and transportation.
Your Capital Supports Budget could include higher-cost assistive technology
(lower cost normally falls under Core Support) and home modifications.
When it comes to funded supports, the non-NDIS-related assistance from family,
friends and other community and government services do not fall under any of
these support categories.
How can I find the right supports?
People who can assist you with reaching your goals could come from your informal
networks like family and friends, or local community and government
organisations that are independent of the NDIS.
Supports can also include registered and non-registered NDIS-providers, both
individual and organisational, which are covered by your NDIS budget.
Word-of-mouth is also an important tool for building out your support network.
Support Coordinators are a great resource when it comes to actioning your plan.
The best Support Coordinators have extensive knowledge of the disability and
community sectors in their local area, which helps open up choice and
possibility for you.
Not only do they find imaginative, local solutions for turning your plan into a
working roadmap for reaching your goals. They have first-hand experience with a
broad range of local providers and can help you choose those who are the best
quality and who are also free to see you.
A great Support Coordinator will help identify the people already in your orbit
who can support you, as well as local community and government organisations who
you may or may not have accessed yet.
When it comes to finding the right providers, you can conduct your own ‘desktop
research’, like searching google, or can visit the NDIS provider pages to find
lists of registered providers:
https://www.ndis.gov.au/participants/working-providers/find-registered-provider
There are also disability sector groups that have their own listings like
Karista, Clickability and MyCareSpace.
The important thing to know is that if you’re Self-Managed or Plan Managed, you
can choose non-registered providers.
But if you’re Agency Managed, you can only choose registered providers.
RESOURCES
For Providers
Plan Maximiser
For Participants
Auscare Assist
Blogs
Contact Us
1800 940 515
Come and Say Hi
3/118 Tamar Street, Ballina, NSW, 2478
PO BOX 880 Ballina 2478
info@auscaresupport.com.au
AVAILABLE
9am-5pm
Monday to Friday
Copyright © 2023 Auscare Support
Outcome Focused
Nationally Accredited
Australian Owned
In the spirit of reconciliation, Auscare Support acknowledges Aboriginal and
Torres Strait islander peoples as the Traditional Owners and Custodians of this
beautiful Country and the land on which we work and live.
We pay our respects to Elders past, present and emerging, and extend that
respect to all Aboriginal and Torres Strait Islander people.
We acknowledge their unique cultural and spiritual relationships to the land and
waters, as we strive for equality and safety in disability support.
Privacy policy | Complaints policy