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GET /content/citrix/en_us/search.html

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Name: searchkc — GET https://support.citrix.com/search/basic/

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Text Content

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 * Solutions
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   FORRESTER REPORT – NEW TECH: ZERO TRUST NETWORK ACCESS, Q2 2021
   
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Customer Success Services

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CUSTOMER SUCCESS SERVICES


GET THE HELP YOU NEED

By product Citrix ADC (NetScaler ADC) Citrix Application Delivery Management
(NetScaler MAS) Citrix Cloud Services Citrix Content Collaboration (ShareFile
Integration) Citrix Endpoint Management (XenMobile) Citrix Gateway (NetScaler
Unified Gateway) Citrix Hypervisor (XenServer) Citrix SD-WAN (NetScaler SD-WAN)
Citrix Secure Web Gateway (NetScaler Secure Web Gateway) Citrix Virtual Apps and
Desktops (XenApp & XenDesktop) Citrix Web App Firewall (NetScaler AppFirewall)
Citrix Workspace Citrix Workspace App ShareFile Citrix licensing View additional
products >
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or

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HELPFUL RESOURCES TO GET YOU STARTED AND SOLVE COMMON ISSUES



Contact support

Success Center

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CUSTOMER SUCCESS (CS) PROGRAMS

Comprehensive programs featuring support, consulting, and education, designed to
help you get more value faster and keep your Citrix solutions running at peak
performance.

Learn more



CUSTOMIZABLE TO FIT YOUR NEEDS

Tailor any CS program with premium services to help you meet your unique
business goals or environment needs.



--------------------------------------------------------------------------------

Additional support options

Leverage our deep expertise and dedicated assistance with premium programs that
cater to your specific needs. We help you drive the efficiency and reliability
of your Citrix environment.  

--------------------------------------------------------------------------------

Consulting 

Our outcome-driven consulting services help you reimagine how you work and what
your people can do while showing you how to master the complexities of
technology to fulfill your business goals.

--------------------------------------------------------------------------------

Education and training

Equip your teams with advanced product knowledge to maximize the capabilities of
your Citrix solutions, troubleshoot issues faster, and reduce support calls.

--------------------------------------------------------------------------------

Onboarding

Whether you are deploying Citrix on premises or in the cloud, or simply taking
advantage of features included in our CS programs, our onboarding tools will
help you drive successful technical and end-user adoption.


WRIKE SUPPORT PROGRAMS

Citrix and Wrike are now united, and work is about to get a whole lot simpler.
Wrike Support is available in several packages depending on your needs.

Learn more




DISCOVER THE CITRIX ALL-ACCESS LEARNING SUBSCRIPTION AND GROW YOUR POSSIBILITIES

Learn more



MORE SUPPORT RESOURCES




Renew support contract

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How to buy

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Security and Compliance

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Worldwide Support Services Guide


AWARD-WINNING SUPPORT & SERVICES



Citrix Technical Support earns Global Rated Outstanding Support certifications
for both assisted and self-service support from the Technology Services Industry
Association (TSIA) for the 5th year in a row.

Citrix wins the NorthFace ScoreBoard AwardSM for World Class Excellence in
Customer Service for Support, Education, and Consulting three-years running.

Citrix has been honored with the 2017 STAR Awards for Best Practices in
Knowledge Management and Best Practices in Service Offer Development from
Technology Services Industry Association.


Our Support Mission
Enable our customer’s success by providing the world’s best support experience
centered on quality, simplicity and innovation


READY TO WORK BETTER?

Take the next step in your digital transformation journey.

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