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Division of Research — Systems Support

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Please choose a resource from the menu on the left.


Request Tracker — User Support

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This is our ticketing system for user support.

To submit a support request, please email support@vpr.tamu.edu for desktop
support or webapp@vpr.tamu.edu for issues with division-maintained websites.
Sending email to these general addresses will guarantee that you receive support
as quickly as possible. If you email individuals, they may or may not be in the
office and this may delay a response to your request.

DOR Systems Wiki

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This wiki is in support of the Systems Group of the Division of Research at
Texas A&M University.

It is for internal use — you must log in to view or edit content, except for
certain pages marked as public. User accounts are currently restricted to the
"RTS" context of Active Directory.

Password Change

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If you use a division AD account, you may go here to change your Active
Directory password, which is used by some division resources. If you log in to
your workstation with an account name of the form username@tamu.edu, that is not
a division AD account, but a NetID, and you should change your password at
gateway.tamu.edu instead.

Note: this is not for your NetID password. Go to gateway.tamu.edu to change your
NetID password.