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Submitted URL: https://sl.webexpenses.com/t/102804/c/8867bbcc-edd0-471e-82e0-9a7e4498671e/NB2HI4DTHIXS653XO4XHI4TVON2HEYLENF2XGLTDN5WS64DS...
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Submission: On August 09 via api from AE — Scanned from DE
Effective URL: https://www.trustradius.com/products/webexpenses/reviews
Submission: On August 09 via api from AE — Scanned from DE
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trustradius-logoSkip to main content Search * My Research Activity * Categories * Marketing * A/B Testing * Ad Serving & Retargeting * Affiliate * All-in-One Marketing * Content Management * Contest Management * Digital Analytics * Email Marketing * Headless CMS * Local Marketing * Location Intelligence * Marketing Automation * Mobile Marketing * Press Release Management * Real-Time Interaction Management * SEO * Social Media Management * Survey & Forms Building * Web Analytics * More * Enterprise * Business Intelligence (BI) * Collaboration * Communications Platform as a Service (CPaaS) * Corporate Performance Management (CPM) * Diagramming * Enterprise Legal Management * Project Portfolio Management * More * Sales * Customer Relationship Management (CRM) * Lead Generation * Quote to Cash * eCommerce Analytics * More * Human Resources * Applicant Tracking * Corporate Learning Management * HR Management * Payroll * Talent Intelligence * Talent Management * Workforce Analytics * Workforce Management * More * Information Technology * Cloud Storage * Data Center Backup * Data Quality * Desktop Outsourcing * Distributed Denial of Service (DDoS) Protection * Electronic Data Interchange (EDI) * Enterprise Flash Array Storage * Fraud Detection * Graph Database * IT Service Management (ITSM) * Identity Management * Integrated Development Environment (IDE) * Integration Platform as a Service (iPaaS) * Managed File Transfer (MFT) * Mobile Device Management (MDM) * Monolithic Frame-based Disk Arrays * Network Function Virtualization (NFV) * Network Performance Monitoring * Security Analytics * Time Series Databases * Traffic Switching * Virtual Private Network (VPN) * Zero Trust Security Solutions * More * Professional Services * Project Management * More * Finance and Accounting * Accounting * More * Customer Support * Help Desk * Web and Video Conferencing * More * Vertical-Specific * Construction Workforce Management * Dental * Home Health Care * Homeowner's Association (HOA) Management * Nonprofit CRM * OTT * Real Estate Property Management * Smart Cities * More * Development * Augmented Reality Development * Push Notifications * More * * Browse All Categories * Reviews * Browse Reviews * Compare Products * Buyer Blog * For Vendors * Sign In To Vendor Portal * * Vendor Solutions * Write a Review * Sign UpLog In WEBEXPENSES Customer Verified Top Rated Score 8.5 out of 10 Top Rated * 1095 Reviews and Ratings * Expense Management * Save Buying software is hard. Let us help you. Save products, reviews, or comparisons to a board to easily organize and share your research. Got it * Learn More & Demo Webexpenses Customer Verified Top Rated * Save * Learn More & Demo Webexpenses Open Menu * Overview * Pricing * Features Scorecard * Product Details * Comparisons * Reviews and Ratings (1095) Starting at $9.76 per month per user View Pricing Learn More & Demo DO YOU WORK FOR WEBEXPENSES? * Learn how we help vendors * Get your free intent data report * Profile Claimed OVERVIEW WHAT IS WEBEXPENSES? Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and... Read more RECENT REVIEWS PreviousNext IMPROVED EFFICIENCY AND ACCURACY WITH WEBEXPENSES 8 out of 10 June 23, 2023 Incentivized We will be using Webexpenses expense management features across our entire company. Webexpenses streamlines employee expense capture and … Continue reading Verified User Director FAULTY PRODUCT / ABANDONED BY THE SUPPORT TEAM THE MOMENT WE MADE OUR FIRST PAYMENT. 1 out of 10 March 07, 2023 We were better off printing off credit card statements and getting people to provide hard copy receipts. Very slow loading program, … Continue reading Verified User Administrator WEBEXPENSES MEETS EXPECTATIONS (WITH A LITTLE FRUSTRATION) BUT DOESN'T EXCEED 7 out of 10 February 20, 2023 Incentivized We use Webexpenses to manage our personal expense reimbursements and credit card expenses reports. It allows us to store receipts prior to … Continue reading Verified User Manager WEBEXPENSE IS NOT EXPENSIVE YET IT IS EXTENSIVE! 10 out of 10 February 13, 2023 Incentivized I primarily use Webexpenses to keep track of mileage and various other company related purchases. Such as amazon orders, fuel receipts and … Continue reading CC Christopher Cope Program Manager EXPENSES MADE EASY 10 out of 10 February 10, 2023 Incentivized Used for monthly expense reports and payments. Enables staff to enter expense receipts for any payments made for work purposes. As the … Continue reading Verified User Employee WEBEXPENSES REVIEW FROM A NEWBIE WHO HAS ALWAYS HAD TO WRITE EXPENSE REPORTS BY HAND 10 out of 10 February 09, 2023 Incentivized With the nature of my job i work away from home a lot and incur charges and fees constantly. Webexpenses enables me to keep track of what … Continue reading Verified User Manager WEBEXPENSES DOES THE HARD WORK FOR YOU. 8 out of 10 February 08, 2023 Incentivized we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and … Continue reading Verified User Manager NOT BAD FOR THE PRICE 3 out of 10 February 08, 2023 Incentivized Our company uses Webexpenses to manage all staff expenses and credit card transactions. Continue reading Verified User Employee SALES USE OF WEBEXPENSES 8 out of 10 February 08, 2023 Incentivized I use Webexpenses for my company credit card reconciliation, photographing receipts easily on my mobile phone and saving as I go. I then … Continue reading Verified User Account Manager VERY EFFICIENT SOFTWARE 10 out of 10 February 02, 2023 Incentivized It was difficult at first shifting from using excel sheet to Webexpenses as I need to scan all documents and upload to the system. As I … Continue reading Ivan Herbosa, PME, SO2 project engineer OCCASIONAL END USER OF WEBEXPENSES 9 out of 10 September 08, 2022 Incentivized Makes it very easy to be able to rely on my expenses being checked, authorized, approved, and paid all within a timely manner. Does not … Continue reading Verified User General Manager GOOD SOFTWARE 8 out of 10 August 25, 2022 Incentivized Webexpenses is being used to submit personal expenses. All staff can access it and have their accounts along with the finance department. … Continue reading Verified User Administrative Assistant A CHARM TO USE WHEN YOU WERE ENFORCED TO USE OTHERS BEFORE... 10 out of 10 August 18, 2022 Incentivized We use Webexpenses for expense management within the company. I had used different other systems before where I have to mention so far I … Continue reading Verified User Consultant WEBEXPENSES REVIEW 5 out of 10 August 18, 2022 Incentivized Webexpenses is good for the use on the mobile phone for inputting claims and also attaching photo receipts. I use this service at least … Continue reading Verified User Employee GOOD PRODUCT. 10 out of 10 August 18, 2022 Incentivized We use the product to enable us to work from home while also having the equipment needed to do so. The company will also allow us to use … Continue reading Verified User Team Lead Read all reviews HOW WEBEXPENSES DIFFERS FROM ITS COMPETITORS PreviousNext Time Savings TIME SAVINGS We've moved from a manual expense management system of spreadsheets, credit card statements, and receipt originals to real-time, on the fly, expense capture with account coding, and an easy submission/approval process. Incentivized Continue reading Verified User Director TIME SAVINGS Only benefit has been a better audit trail. Everything else has been more time consuming. Continue reading Verified User Administrator TIME SAVINGS I haven't used Webexpenses to automate my own activities, but it does help me organize receipts for both my personal reimbursement (cell phone bill and mileage) and credit card verification. The email notifications for new items to import to a claim and when my report has made it through certain … Incentivized Continue reading Verified User Manager TIME SAVINGS It saves time because it is all automated. I follow the prompts and then approve and it gets paid. There has yet to be any problems. Incentivized Continue reading CC Christopher Cope Program Manager TIME SAVINGS The app means i can add to my expenses immediately after purchase instead of waiting for access to a desktop. Whilst travelling abroad, i know expenses would be accepted in different currencies and travel mileage is always generously taken in to account to ensure staff are not short changed on … Incentivized Continue reading Verified User Employee TIME SAVINGS Its saved me time by having an easy to use hub that allows me to upload receipts and costs and submit them easily. Taking the strain out of writing up large expense reports as its easy to print off with a coallation of all expenses/receipts of the previous months. Incentivized Continue reading Verified User Manager TIME SAVINGS The customisable export is useful for businesses as it can be tailored to individual needs. Some fields are not exportable which seems strange. As mentioned before it can be buggy. People often complain to me they can't see fields or their input disappears. Incentivized Continue reading Verified User Employee TIME SAVINGS By being able to use the mobile app to submit expenses as and when they occur rather than having to type them all out and upload receipts during admin time. Incentivized Continue reading Verified User General Manager TIME SAVINGS Claim submission does not take a lot of time as the approval. Incentivized Continue reading Verified User Administrative Assistant TIME SAVINGS I have not significantly changed the way of handling expenses so far. Incentivized Continue reading Verified User Consultant TIME SAVINGS Claimed for parking tickets and travel millage as an employee. As head nurse I have had to put expense claims in out of the petty cash used in the practice. Incentivized Continue reading Verified User Employee TIME SAVINGS I have regularly used Webexpenses for expense approval and claim submission. Any business trips I attend, travel that I must make for work reasons, or small/petty cash purchases I must make when working, I always raise claims through Webexpenses. Unfortunately, I have never raised an "automatic" … Incentivized Continue reading LG Liam Gordon Commercial Graduate TIME SAVINGS The process to upload receipts, and add to a month's transaction with the monthly credit card report has all improved and saved time. Incentivized Continue reading Steve Mansour Business Development Manager TIME SAVINGS This sytem wastes many hours of time. The concept of saving time is completely alien to it. Incentivized Continue reading Verified User Employee TIME SAVINGS By uploading my receipts on the go, so there is no chance of losing them or needing to mass upload at the end of the month. Incentivized Continue reading Verified User Professional TIME SAVINGS Expenses are approved quickly as it is easy to access the department codes and the process to make amends is via email as well as the site. Incentivized Continue reading Verified User Employee TIME SAVINGS Our expenses approval process is now much smoother - fully digital, versus our old system which involved paper receipts being passed around the office which can easily get mislaid. Incentivized Continue reading Verified User Manager TIME SAVINGS It saves me time handling receipts and scanning them into an email to send to the accounts team. It's much less paperwork to process, but just the same amount of admin either way. Incentivized Continue reading Steve Marler Senior Network Architect TIME SAVINGS I use Webexpenses to claim the fuel receipts I use for my work travel over a whole month period. When submitting these at the end of the month, the process is smooth and quick and it gives me full visibility of what status my active claim is in at the time. Incentivized Continue reading AB Andrew Beckey Deskside Engineer TIME SAVINGS Yes, I use it for claim submissions but as I explained before it has not been great. In reality it automates the process of uploading the reading receipts but there is a huge amount of manual work done on our side as users, we have to first upload the receipts then add details for each of them, … Incentivized Continue reading ME Mo El-Haj Lecturer TIME SAVINGS Webexpenses does save time when it comes to keeping track of claims, milage and receipts. This was manually done in the past and now I can keep track of my milage and receipts electronically. It also saves time during the expense approval process, since it is just a few clicks to submit my report. Incentivized Continue reading Verified User Employee TIME SAVINGS Webexpenses is a convenient way of keeping a visible record of expenses claimed, the system works well and it is convenient to use. Incentivized Continue reading RM ROBERT MCDOWELL CLEANING MANAGER TIME SAVINGS No, I only use Webexpenses for claims submission and expenses approval BUT I don't know how to automate these activities. Incentivized Continue reading Geran Guerrero Commercial Director, APAC TIME SAVINGS In the last company I worked for, this was done via excel and email, which was not as efficient. The whole process from start to finish is very slick and reduces time, and then keeps users happy as opposed to making it a laborious task. Incentivized Continue reading AB Andrew Bywaters Account Manager TIME SAVINGS I understand from accounts that this was the best they evaluated, I didn't see the others, but they would have to go a long way to compete with this product. I can only speak as an end-user, but it is simple to use and saves me a lot of time. Incentivized Continue reading Verified User Employee AWARDS Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards All awardsTop RatedBest ofBest Software 20232022202120202019All Years PreviousNext Top Rated 2023 Best of 2023 Best of 2023 Best of 2023 COMMUNITY PULSE This data may not include a representative sample of users. Learn more about cherry-picking and how TrustRadius removes selection bias from trScore. All TimeLast 90 DaysLast Year REVIEW SCORES Reviews score distributionScorePercentage9-10 59.71% 7-8 32.41% 5-6 5.11% 3-4 1.61% 1-2 1.17% View all reviews REVIEWER SENTIMENT * 631 Positive Reviews * 54 Negative Reviews Learn how we calculate reviewer sentiment KEY INSIGHTS 94% Would buy again + 512 more 98% Delivers good value for the price + 254 more 96% Happy with the feature set + 535 more 98% Lived up to sales and marketing promises + 173 more 96% Implementation went as expected + 194 more POPULAR FEATURES View all 9 features * Payment Status Tracking (9) 8.6 86% * Financial Document Management (9) 8.4 84% * Corporate Card Reconciliation (10) 8.1 81% * Employee Expense Reporting (12) 8.1 81% REVIEWER PROS & CONS View all pros & cons > * Receipt matching to bank card statement line items. > * I'd like to see improved functionality for intra-departmental account code > selection. Incentivized Verified User Director in Finance and Accounting Religious Institutions Company, 11-50 employees > * Abandons you as soon as you start paying for the product > * It shouldn't take 60+ days to get a response to a basic support ticket Verified User Administrator in Finance and Accounting Leisure, Travel & Tourism Company, 51-200 employees VIDEO REVIEWS Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Webexpenses, and make your voice heard! Record a review Return to navigation PRICING View all pricing ENTRY-LEVEL SET UP FEE? * $250 starting price for implementation.Required For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing OFFERINGS * Free Trial * Free/Freemium Version * Premium Consulting / Integration Services STARTING PRICE (DOES NOT INCLUDE SET UP FEE) * $9.76 per month per user Return to navigation FEATURES EXPENSE MANAGEMENT Expense management features Show Features 8.1Avg 7.3 * 8.1 Employee Expense Reporting (12) Ratings Allows companies to track employee expenses to make cost-effective decisions. * 8.1 Corporate Card Reconciliation (10) Ratings Allows companies to reconcile employee expenses with company card statements. PAYMENT MANAGEMENT Features that allow for the management of payments across various forms of finance/accounting software. Show Features 8.5Avg 7.1 * 9.1 Customizable Approval Policies (7) Ratings Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc. * 8.4 Financial Document Management (9) Ratings Invoices, expense reports, and associated documents are stored within the platform for any future needs. * 8.6 Payment Status Tracking (9) Ratings Tracks what stage payments are at in the process, from approval to receipt. * 8.4 Payment Audit Trail (7) Ratings Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment. * 8.1 Duplicate Bill Detection (7) Ratings Detects duplicate invoices or expense reports to prevent double payments. * 8.7 Advanced OCR (7) Ratings Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform. * 8 Electronic Funds Transfer (4) Ratings Funds can be transferred via EFT as opposed to paper checks. Return to navigation PRODUCT DETAILS * About * Integrations * Competitors * Tech Details * Downloadables * FAQs WHAT IS WEBEXPENSES? Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with: * Google Vision-powered OCR receipt scanner * Petty cash management * Automatic policy compliance * Corporate card automatic Intelligent Matching * Integrated mileage tracking + verification * Integration with an existing ERP The vendor describes the benefits of Webexpenses as including: * hours saved per claim * Increase visibility and spend projection * reduction in errors + fraud * ROI: system payback in an average of 3 months Selling propositions of Webexpenses include: * Flat, active-user-only pricing * 24/6, in-house human support via chat, email, or phone, included * Over 100+ software and app and feature upgrades per year, included * Unlimited submissions per month once active, included * Custom system configuration to meet business requirements and expense policy The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend. CategoriesAccounts PayableExpense Management WEBEXPENSES SCREENSHOTS WEBEXPENSES VIDEO Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency. WEBEXPENSES INTEGRATIONS * Xero * QuickBooks Online * NetSuite ERP * Oracle Fusion Cloud ERP * Sage 50cloud Accounting * Sage 200 Evolution * Sage Intacct * Microsoft Dynamics 365 Business Central * Acumatica * Oracle PeopleSoft HCM * Sage 300cloud * Sage X3 * SAP ERP * Deltek Costpoint * Infor ERP * Pegasus Systems * MYOB * SYSPRO * Stampli * Ellucian Colleague WEBEXPENSES COMPETITORS * Emburse Certify * Expensify * SAP Concur WEBEXPENSES TECHNICAL DETAILS Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-BasedOperating SystemsUnspecifiedMobile ApplicationApple iOS, AndroidSupported CountriesGlobal WEBEXPENSES DOWNLOADABLES * Expense Management Leaflet * James Bond Infographic * Why Webexpenses? FREQUENTLY ASKED QUESTIONS HOW MUCH DOES WEBEXPENSES COST? Webexpenses starts at $9.76. WHAT ARE WEBEXPENSES'S TOP COMPETITORS? Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses. WHAT IS WEBEXPENSES'S BEST FEATURE? Reviewers rate Customizable Approval Policies highest, with a score of 9.1. WHO USES WEBEXPENSES? The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees). Return to navigation COMPARISONS View all alternatives COMPARE WITH SAP CONCUR Compare BILL Compare ZOHO EXPENSE Compare EXPENSIFY Compare EMBURSE CERTIFY Compare QUADIENT ACCOUNTS PAYABLE Compare VISA SPEND CLARITY Compare QUICKBOOKS ONLINE Compare XERO Compare Return to navigation REVIEWS AND RATINGS (1095) ATTRIBUTE RATINGS * 9.1 Likelihood to Renew6 ratings * 7.9 Usability686 ratings * 9.2 Availability2 ratings * 10 Performance1 rating * 7.8 Support Rating325 ratings * 5.1 Online Training2 ratings * 9.7 Implementation Rating4 ratings * 9.3 Configurability3 ratings * 5 Ease of integration2 ratings * 9.4 Product Scalability2 ratings * 9 Vendor post-sale2 ratings * 10 Vendor pre-sale2 ratings REVIEWS (1-25 of 685) Sort byDateHighest Overall RatingLowest Overall RatingRelevance Filter Results Popular FiltersLikelihood to Recommend (685)Pros and Cons (685)Usability (685)Use Cases and Deployment Scope (684)Requirements (669) Closed Companies can't remove reviews or game the system. Here's why June 23, 2023 IMPROVED EFFICIENCY AND ACCURACY WITH WEBEXPENSES Verified User Director in Finance and Accounting Religious Institutions Company, 11-50 employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We will be using Webexpenses expense management features across our entire company. Webexpenses streamlines employee expense capture and tracking, and creates uniformity and consistency for the approving supervisors and accounting staff. This process offers flexibility for the end-user to process each expense. The multiple approval levels ensure policy compliance. PROS AND CONS * Optical receipt capture. * Receipt matching to bank card statement line items. * Claims dashboard for easy review. * I'd like to see improved functionality for intra-departmental account code selection. * The report writing is limited * The claim item processing for split expenses is glitchy and we often need support to complete the split * Customer service responses can be slow. LIKELIHOOD TO RECOMMEND This program may be complicated for older employees who are less tech savvy. During onboarding, many staff had difficulty with the steps for marking an expense as credit card vs. personal spend. Webexpenses is a significant improvement over a manual reconciliation process. Certain situations with split credit card expenses seem to cause the system to hang-up, often requiring tech support to correct. USABILITY 8 Great product, but it is a bit limited in its intra departmental capabilities. We run into glitches from time to time attaching receipts to claims, splitting receipts. Support ticket resolution is slow. Assigning Chris Turnbill to our account has been a good improvement. SUPPORT RATING 8 Slow response times unless Chris Turnbill is working the ticket. TIME SAVINGS We've moved from a manual expense management system of spreadsheets, credit card statements, and receipt originals to real-time, on the fly, expense capture with account coding, and an easy submission/approval process. TRAINING TYPES USED * Online training SCALABILITY 7 The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds. UPGRADE PROCESS No Read full reviewCommentsHelpful? March 07, 2023 FAULTY PRODUCT / ABANDONED BY THE SUPPORT TEAM THE MOMENT WE MADE OUR FIRST PAYMENT. Verified User Administrator in Finance and Accounting Leisure, Travel & Tourism Company, 51-200 employees Score 1 out of 10 Vetted Review Verified User Share Save USE CASES AND DEPLOYMENT SCOPE We were better off printing off credit card statements and getting people to provide hard copy receipts. Very slow loading program, calculates foreign exchange rates incorrectly, reporting produces information different to what is recognised in the system itself. Regularly have to wait months for a response to an email or support ticket. Don't waste your time with this product. PROS AND CONS * Messes up reporting * Miscalculates exchange rates * Leaves automated fields blank * Abandons you as soon as you start paying for the product * It shouldn't take 60 seconds to load a page, on every page. * It shouldn't take 60+ days to get a response to a basic support ticket * It should be able to use logic to calculate two numbers noted in it's system, rather than pulling a completely different figure LIKELIHOOD TO RECOMMEND If time is important to you, Webexpenses is a bad choice. If you use multiple currencies, this does not work. If something goes wrong and you don't know code well enough to fix the product yourself, this is not the product for you. If your company uses credit cards, find a better product. USABILITY 1 I give it a 1 because 0 is not an option. I can't believe how poorly this program operates. The most concerning point is the program containing data that it can't even export correctly for reporting or posting purposes. Every staff member at my company that has used this has commented at how slow the program runs, and that it can take upwards of an hour to process a report that would take 5-10 minutes in Concur. SUPPORT RATING 1 What support? TIME SAVINGS Only benefit has been a better audit trail. Everything else has been more time consuming. Read full review Vendor Reply (1) CommentHelpful? February 20, 2023 WEBEXPENSES MEETS EXPECTATIONS (WITH A LITTLE FRUSTRATION) BUT DOESN'T EXCEED Verified User Manager in Marketing Leisure, Travel & Tourism Company, 11-50 employees Score 7 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use Webexpenses to manage our personal expense reimbursements and credit card expenses reports. It allows us to store receipts prior to submitting, track employee mileage, and assign expenses to their respective accounts. Webexpenses helps us track travel expenditures, which are frequent in our industry, especially for our sales and PR teams. PROS AND CONS * Easy to submit and track the status of expense reports * Offers a mobile app to organize receipts on the go * Handy email notifications * Clunky interface on desktop and mobile * Auto-suggested receipts pull the wrong total or are matched to the wrong expense * Mileage tracking doesn't always attach as a receipt LIKELIHOOD TO RECOMMEND I think Webexpenses is great for smaller organizations but maybe not for larger ones. It's also a good fit for positions that require travel that employees track and are reimbursed for mileage or personal expenses. I definitely would not depend on the mobile app if you can't also use Webexpenses on desktop. Sometimes it's glitchy and requires you to use both. USABILITY 6 Honestly, Webexpenses has a pretty outdated and clunky interface. I've personally used Expensify for employee expense reimbursement in the past, and I much prefer it for ease of use and the layout of the receipt repository. When uploading receipts, I can't depend on the auto-suggestions to match the appropriate total or vendor, and sometimes receipts are duplicated. Webexpenses also tends to not always sync between mobile app and desktop versions. TIME SAVINGS I haven't used Webexpenses to automate my own activities, but it does help me organize receipts for both my personal reimbursement (cell phone bill and mileage) and credit card verification. The email notifications for new items to import to a claim and when my report has made it through certain steps of the approval process are very helpful and don't require me to log into Webexpenses to check the status every time. Read full review Vendor Reply (1) CommentHelpful? February 13, 2023 WEBEXPENSE IS NOT EXPENSIVE YET IT IS EXTENSIVE! CC Christopher Cope Program Manager Community Options (Human Resources, 5001-10,000 employees) Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I primarily use Webexpenses to keep track of mileage and various other company related purchases. Such as amazon orders, fuel receipts and mileage. PROS AND CONS * It is very user friendly and easy to use. * It keeps track of mileage and automatically calculates the rate. * It is easy to upload receipts and invoices. * It is quick and easy to get up to final approval before each pay period. * I really can't think of any. Aside from maybe the first time I used it. I was a bit confused until I watched the tutorial video and then it was a cinch. LIKELIHOOD TO RECOMMEND It is extremely user friendly for tracking mileage and the going rate for mileage expenses. I also find it very easy to make amazon purchases and upload the receipts of payment to get my personal funds back in my account quickly. USABILITY 10 I have never had an issue with any claim, approval or paid expense; on-time, accurate and precise. TIME SAVINGS It saves time because it is all automated. I follow the prompts and then approve and it gets paid. There has yet to be any problems. Read full review Vendor Reply (1) CommentHelpful? February 10, 2023 EXPENSES MADE EASY Verified User Employee in Other Pharmaceuticals Company, 201-500 employees Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Used for monthly expense reports and payments. Enables staff to enter expense receipts for any payments made for work purposes. As the company has a lot of remote staff, they are able to use the system to claim back mileage which is automatically calculated based on number of miles completed. PROS AND CONS * Easy to use * intuitive interface * Simple phone app which gets the job done * Claim history vanishes quickly after payment * Could do with more hints for the different options to explain purposes * Receipts do not always save for further use LIKELIHOOD TO RECOMMEND I find the system Well suited for internal expense payments especially as many staff are remote based and may not have regular access to laptops which makes the phone app highly beneficial. Can not envisage it being appropriate for external use however this is mainly due to the fact that we are currently using an internal system that addresses all of our needs for client payments. USABILITY 9 App and website are simple to use and easy to add receipts to. Receipt retention could definitely be better. Titles for vaults could be simpler but this could be more company specific. Explanation for some of the expense options could be more informative as unsure of the differences between certain choices. TIME SAVINGS The app means i can add to my expenses immediately after purchase instead of waiting for access to a desktop. Whilst travelling abroad, i know expenses would be accepted in different currencies and travel mileage is always generously taken in to account to ensure staff are not short changed on mileage or expenses. Read full review Vendor Reply (1) CommentHelpful? February 09, 2023 WEBEXPENSES REVIEW FROM A NEWBIE WHO HAS ALWAYS HAD TO WRITE EXPENSE REPORTS BY HAND Verified User Manager in Quality Assurance Construction Company, 51-200 employees Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE With the nature of my job i work away from home a lot and incur charges and fees constantly. Webexpenses enables me to keep track of what I have spent, when and why. This is then relayed back to the accounts department and they are able to see a compiled amalgamation of all my monthly spendings accomponied with relevant receipts. This enables me to be paid on time and the correct amounts. PROS AND CONS * organise expenses in chronoligical order * signpost how to create new expenses and receipts * has a detailed archive of help manuals * some times all of the expenses dont fit on the same page LIKELIHOOD TO RECOMMEND Webexpenses allows me to record my expenses on the go without the hassle of clicking on multiple programs and software. It coallates all of my expenses in one place so i can refer back to them should a query arise. I dont think ill ever need to use another expense software. USABILITY 10 its a very easy to use system that allows me to enter what I need and not have to worry if i've entered it correctly. It guides you through the process very easily and ensures that very detail you need is entered. Its streamlined and well thought out a must have for any business. SUPPORT RATING 10 they have a great catalogue of useful manuals and guides. It also signposts you on what you need to complete in order to create and finish an expense. TIME SAVINGS Its saved me time by having an easy to use hub that allows me to upload receipts and costs and submit them easily. Taking the strain out of writing up large expense reports as its easy to print off with a coallation of all expenses/receipts of the previous months. Read full review Vendor Reply (1) CommentHelpful? February 08, 2023 WEBEXPENSES DOES THE HARD WORK FOR YOU. Verified User Manager in Other Construction Company, 10,001+ employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and submitting copies.. great platform. the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help. PROS AND CONS * Recepit management * payment tracking * submission tracking * review past submission easily and quickly * ability to scan receipt to add in details. * error messges coudl be clearer to find error on sbmission easier. LIKELIHOOD TO RECOMMEND i like this as you can quickly take photos of receipts before they get lost, and review old submisisons. USABILITY 8 i find the pltform very easy to use and user freidnly.. SUPPORT RATING 6 TIME SAVINGS not used this function Read full reviewCommentsHelpful? February 08, 2023 NOT BAD FOR THE PRICE Verified User Employee in Finance and Accounting Publishing Company, 501-1000 employees Score 3 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Our company uses Webexpenses to manage all staff expenses and credit card transactions. PROS AND CONS * Customisable downloadable reports mean we can manipulate data to suit our business needs * In my exerience, not end user friendly. e.g if an authoriser gets updated mid claim the claim needs to be re-done. The updated authoriser does not instantly update on a users account * In my experience, quite buggy. Can take few times to upload the credit card statement due to unknown issues * Support sometimes do not respond * System bugs such as vanishing fields after user inputs and saves an item is frustrating LIKELIHOOD TO RECOMMEND Mentioned before USABILITY 3 I get complaints from users that the system is buggy. E.g the fields are not shown on screen (zoom issues), filled in fields disappear etc. SUPPORT RATING 2 Not very helpful. Seems the best way to contact is online not via email TIME SAVINGS The customisable export is useful for businesses as it can be tailored to individual needs. Some fields are not exportable which seems strange. As mentioned before it can be buggy. People often complain to me they can't see fields or their input disappears. Read full reviewCommentsHelpful? February 08, 2023 SALES USE OF WEBEXPENSES Verified User Account Manager in Sales Financial Services Company, 51-200 employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use Webexpenses for my company credit card reconciliation, photographing receipts easily on my mobile phone and saving as I go. I then reconcile this expense at the end of each month, logging details of attendees, both internal and external. I also use the programme for any personal expenses accrued over the month. PROS AND CONS * Receipt photography * Receipt recognition * Tagging internal and external attendees * The rules are fixed around minimum attendees LIKELIHOOD TO RECOMMEND It works well for logging my company card purchases or personal expenses. I like that I'm able to take pictures of receipts on my phone and they are tagged to expenses on the go, rather than saving all my receipts for the month and logging at once. There are restrictions on adding minimum attendees to purchases, but I assume that is an internal control. USABILITY 8 It's an easy interface, very user friendly and self explanatory. SUPPORT RATING 5 I have not had the need for support, the system works well. TIME SAVINGS Yes - expenses approval Read full reviewCommentsHelpful? February 02, 2023 VERY EFFICIENT SOFTWARE Ivan Herbosa, PME, SO2 project engineer Bühler Group (Food & Beverages, 11-50 employees) Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE It was difficult at first shifting from using excel sheet to Webexpenses as I need to scan all documents and upload to the system. As I progress, it is become user friendly for me and I can easily track my previous expenses using Webexpenses. Less error was observed based from my experience. PROS AND CONS * Can track previous expenses * Can see status of my reimbursements * Webexpenses can detect the amount in the receipt * Once the photo of the receipt has been uploaded, it should only be one click and not too many clicks LIKELIHOOD TO RECOMMEND It may be difficult adjusting to the system but as you use it frequently, it is user friendly and you can track previous expenses. It can detect the amount and it can also detect if the previous receipt has been used. You can see the status of your reimbursements realtime. USABILITY 10 It is user friendly, efficient and reliable TIME SAVINGS It improves effiency on claims submission TRAINING TYPES USED * No Training SCALABILITY 10 Read full reviewCommentsHelpful? September 08, 2022 OCCASIONAL END USER OF WEBEXPENSES Verified User General Manager in Customer Service Restaurants Company, 1001-5000 employees Score 9 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Makes it very easy to be able to rely on my expenses being checked, authorized, approved, and paid all within a timely manner. Does not need multiple field inputs for basic receipts, and keeps me updated with relevant communications regarding the progress of claims. The best feature is the mileage calculator which allows the starting point and destination to be easily calculated. PROS AND CONS * Receipt Reading * Travel/Milage Calculator * Approval Progress Communication * Little confusing in finding receipts already uploaded * Split Journey Costs LIKELIHOOD TO RECOMMEND Mobile app is great for submitting expenses on the go, removing the long task of having to do everything on a laptop once per week. Receipt recognition is also a great feature, saving time for expense submissions. USABILITY 9 Easy to use website interface and also a very handy app for iPhone. For me, it isn't entirely useful to create a claim and then expenses within that claim - I would rather that it runs on a bi-weekly date run, but I can imagine for heavy users that the separate claim feature is much more useful. TIME SAVINGS By being able to use the mobile app to submit expenses as and when they occur rather than having to type them all out and upload receipts during admin time. Read full reviewCommentsHelpful? August 25, 2022 GOOD SOFTWARE Verified User Administrative Assistant in Finance and Accounting Construction Company, 51-200 employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Webexpenses is being used to submit personal expenses. All staff can access it and have their accounts along with the finance department. We also are using it to submit our company card expenses as well. The Finance department does it. It helps us to control our cost control and analyze our spending. PROS AND CONS * Easy to submit the invoices when the values are matching. * Good reports, could be compatible to different accounting softwares. * VAT split does not work on the CC upload batch, needs to be amended manually. * When uploading the receipts, often fails, cannot understand the reason. LIKELIHOOD TO RECOMMEND Easy to operate when receiving the proper training. USABILITY 8 SUPPORT RATING 9 Very good support , quick to come back and resolve any issues. TIME SAVINGS Claim submission does not take a lot of time as the approval. Read full review Vendor Reply (1) CommentHelpful? August 18, 2022 A CHARM TO USE WHEN YOU WERE ENFORCED TO USE OTHERS BEFORE... Verified User Consultant in Sales Information Technology & Services Company, 5001-10,000 employees Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use Webexpenses for expense management within the company. I had used different other systems before where I have to mention so far I am impressed by the simplicity and how easy it is to understand the context within Webexpenses. PROS AND CONS * Reciept import and matching to expenses * Review process * Importing new expenses with the mobile app * VAT handling * App stability was sometimes a problem (had to clear cache) LIKELIHOOD TO RECOMMEND It's perfect for expense management in small & medium businesses. I would assume it could fit for large enterprise as well. In my former employer we were changing the expense system 3 times over the years but all of them were very complicated to handle, slow in performance and usually not integrated with different devices. USABILITY 9 I just had some minor issues with the mobile app which crashed and then "forgot" the credit card imports. It was easy to fix but I needed support from the support team who came up with an immediate solution for me. SUPPORT RATING 10 As mentioned before I had some minor issues but they were immediately addressed and fixed with the first response. On the other side the team contacted me twice afterwards to find out if I was happy with the solution proposed. Very good! TIME SAVINGS I have not significantly changed the way of handling expenses so far. Read full reviewCommentsHelpful? August 18, 2022 WEBEXPENSES REVIEW Verified User Employee in Corporate Veterinary Company, 1-10 employees Score 5 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Webexpenses is good for the use on the mobile phone for inputting claims and also attaching photo receipts. I use this service at least once monthly. I do not like that you have to wait for a previous claim to be approved and paid until you can put a new claim in. I also do not like that it can look like a claim has gone through but you still have to click submit which has confused some of the staff members when making a claim. PROS AND CONS * use on mobile * take photos of receipts that attach easily * saves management time in processing claims * shouldn't need to have to put claim through twice by have to click submit when going back into the claim * Mobile use not very good for putting multiple claims in under different categories as will not bring down the drop down boxes easily. Then need to use the desktop. * Having to wait for a previous claim to be approved and then paid before put another claim in. Can be slow. LIKELIHOOD TO RECOMMEND Good for a staff member to put in petrol claims as webexpenses can work out the milage for the staff member and also the rate of pay for travel. Not as good with multiple claims for petty cash such as over a few months as need to use the computer for this rather then the mobile. USABILITY 5 As explained in previous questions. The product is ok to use but could do with some improvements TIME SAVINGS Claimed for parking tickets and travel millage as an employee. As head nurse I have had to put expense claims in out of the petty cash used in the practice. Read full reviewCommentsHelpful? August 18, 2022 GOOD PRODUCT. Verified User Team Lead in Other Staffing & Recruiting Company, 1001-5000 employees Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use the product to enable us to work from home while also having the equipment needed to do so. The company will also allow us to use it for treats that they have advertised, such as getting an ice cream on a hot day on the company. I have used the product in the past to claim ink expenses, laptop trays, etc. PROS * Clearly laid out * Easy to use LIKELIHOOD TO RECOMMEND One day we had an emergency, had to print off some files that needed to be picked up by courier. Could not attend office at the time. Went to buy ink for personal printer in order to print work documents. Claimed the expense back, and had the money returned within the week. It is difficult to use for small purchases that may not come with a receipt. USABILITY 10 Because its so easy to use and laid out clearly. SUPPORT RATING 10 Never had an issue with the support Read full reviewCommentsHelpful? August 16, 2022 SNAPPY AND USEFUL LG Liam Gordon Commercial Graduate ISG Ltd (Construction, 201-500 employees) Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use Webexpenses to file and send any expense claims for approval to line managers. I store a record of receipts of incurred costs on training, travel or trips when working. Once receipts are added and claims raised, the claim is sent to a designated approver (usually a line manager) for approval. Once approved, instruction to reimburse me is sent to finance. PROS AND CONS * Store receipts. * Record keeping. * Quick and efficient expense approval. * Not user friendly app. * Adding receipts is confusing and offers various options. * It far too often asks you to save a claim when changing pages and then crashes. LIKELIHOOD TO RECOMMEND If I were to attend a business trip, my company allows me a capped amount to spend on subsistence (meals, etc.) when away. Once I return, I photograph all receipts and upload to Webexpenses to clearly apply for reimbursement. The same can be done with e-receipts for private hire cars or taxis. USABILITY 5 The website is very good, but the app is very user-unfriendly. Uploading receipts is fidgety. However, once the claim is submitted, it is easy to review previous claims and work out total spending, etc., etc. The format of the website and app is quite accessible, also. Not too bad. TIME SAVINGS I have regularly used Webexpenses for expense approval and claim submission. Any business trips I attend, travel that I must make for work reasons, or small/petty cash purchases I must make when working, I always raise claims through Webexpenses. Unfortunately, I have never raised an "automatic" claim, however. Read full reviewCommentsHelpful? August 16, 2022 EASY TO USE AND USER-FRIENDLY! ALL EXPENSE NEEDS ANSWERED IN ONE APP! AW Alex Westhead Supply Chain Development Manager Phoenix Healthcare Distribution (Logistics & Supply Chain, 1001-5000 employees) Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use it to reimburse any travel expenses and sustenance expenses I incur in my daily role, I use it to keep track of my spending and mileage also. it helps us as a business to view trends in travel patterns and gives us a transparent view of where our colleagues traveling to and making sure they are being reimbursed for all company expenses. PROS AND CONS * Tracks all expenses clearly. * Easily works out mileage from one past code to the other. * Easy to produce receipts and keep on top of inputting expenses. * Sometimes picks up the wrong information on the receipt. * Asks the same thing twice when inputting mileage expenses. * I'd like to be able to copy a previous expense if traveling to the same place monthly, etc. LIKELIHOOD TO RECOMMEND Easy to use and well suited to people who are field based and travel within their role. Can easily keep track of expenses you've inputted and expenses that are outstanding. Easy to scan receipts and keep them on the app and stops you from hoarding hundreds of receipts each month. USABILITY 10 Really easy to use, and intuitive for the most basic learner. Can easily pick up how to use within an hour of going through each process. Comes as an app and on a browser so easy to do on the go or when you've forgotten to input your expenses. SUPPORT RATING 10 Great support and always on hand top help with any FAQ's or queries. Read full reviewCommentsHelpful? August 16, 2022 WEBEXPENSES FOR CPD CLAIMS - DOES WHAT IT SAYS ON THE TIN. Verified User Professional in Customer Service Veterinary Company, 51-200 employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use Webexpenses to submit claims against my CPD allowance, or for work related expenses. PROS AND CONS * Consolidates expense claims into one submission. * Allows easy upload of receipts. * Easy remote submission for a global company. * Receipt upload can be clunky - saves and kicks you out before you get to go back and add receipt. LIKELIHOOD TO RECOMMEND Well suited to allowing employees like myself to remotely submit expense claims related to CPD allowance, or other work related expenses that have been approved. USABILITY 8 Some things like attaching receipts are a little clunky - you click add receipt and it insists you save first, which kicks you out of that part of the submission and you have to go back in to add the correct receipt to the correct claim component. TIME SAVINGS I have submitted claims as instructed by my employer. Read full reviewCommentsHelpful? August 16, 2022 THIS SITE DESTROYS PRODUCTIVITY AND MORALE Verified User Team Lead in Quality Assurance Hospital & Health Care Company, 501-1000 employees Score 1 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use it for mileage reimbursement. LIKELIHOOD TO RECOMMEND We switched to Webexpenses for our mileage reimbursement. It takes twice as long to enter our information, doesn't remember addresses, doesn't have predictive text, and has far too many categories to fill out. If an efficiency expert came in and observed this, they would be disgusted at how much productivity is lost by using this. I would never recommend this product and cannot believe my company does. USABILITY 1 This is a terrible website. No one with any need for efficiency would ever use or recommend this site. SUPPORT RATING 1 TIME SAVINGS You can't save time using this! Read full reviewCommentsHelpful? August 14, 2022 EASE OF USE Steve Mansour Business Development Manager San Churro (Hospitality, 11-50 employees) Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use Webexpenses to upload and consolidate all receipts and charges associated with credit cards used. Problems we faced were lost invoices and receipts which Webexpenses has resolved this problem with its seamless upload of receipts functionality. Time to fill in expenses on a monthly basis has also decreased dramatically. PROS AND CONS * Receipts upload * Tracking of all expenses on credit card * Historical review and forecast * When uploading receipts, complete an expense to match the upcoming credit card transaction. * Learning of companies that are continually visited through expenses. * Auto matching of expenses with particular receipts and not presuming it's a personal expense. * Default expense for all transactions. LIKELIHOOD TO RECOMMEND For someone who travels and uses their credit card for all expenses. A person who needs to keep receipts in check where this program easily allows for uploading of receipts with a set and forget type of scenario. For a frequent user of cards. Less used for someone who only uses a few transactions a month. USABILITY 10 Very simple and easy to use. My months expenses are now a breeze for our staff. SUPPORT RATING 10 Always available and willing to help at all times. TIME SAVINGS The process to upload receipts, and add to a month's transaction with the monthly credit card report has all improved and saved time. Read full reviewCommentsHelpful? August 12, 2022 WEBEXPENSE -- THE WORST WEB BASED SOFTWARE EVER CREATED Verified User Employee in Other Education Management Company, 1001-5000 employees Score 1 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use Webexpenses because it is the system that the University uses for employees to make expense claims. I don't know if it addresses any business problems. However, I am sure that it creates many problems for me. In my experience, I usually spend several hours on it to complete an expense claim. The worst of all is adding scans of receipts. The system does often not realize that a change has been made, and pressing "save" does absolutely nothing. When receipts are attached, it is not predictable which receipt is attached; it may be one from years ago; I have no way of telling because once it is attached, it is not possible to check what was attached. In my opinion, this system makes me (a Professor) spend many hours making a claim (which is then rejected because of the way it operates). It is one of the worst systems the university uses, in my opinion. LIKELIHOOD TO RECOMMEND USABILITY 1 In my opinion, it is completely counterintuitive and does not allow checking anything that has been entered. SUPPORT RATING 1 What support? In my experience, I have not received any explanation of how to use it and I cannot ask questions either. TIME SAVINGS This sytem wastes many hours of time. The concept of saving time is completely alien to it. Read full reviewCommentsHelpful? August 11, 2022 VERY HAPPY WITH MY EXPERIENCE Verified User Professional in Sales Construction Company, 1001-5000 employees Score 8 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Used across the whole business for card expense requirements. Makes collecting and uploading receipts very simple, with gentle reminders to fill in your expenses when required. PROS AND CONS * Receipt upload. * New smart receipt upload for auto info fill. * Reminders. * GUI could be improved. LIKELIHOOD TO RECOMMEND For a rep on the go, this is perfect for us. Very easy to track everything we need. USABILITY 7 Overall it is very easy to navigate, however the GUI could flow better. TIME SAVINGS By uploading my receipts on the go, so there is no chance of losing them or needing to mass upload at the end of the month. Read full reviewCommentsHelpful? August 10, 2022 SIMPLE TO USE. Verified User Employee in Marketing Non-profit Organization Management Company, 51-200 employees Score 9 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE I use Webexpenses for personal expenses within the organization as well as credit card expenses within the organization. I use it to claim mileage and mainly for external events. PROS AND CONS * Matches up receipts to claims easily. * Has expense codes and department codes easily accessible. * Claiming mileage is very simple. * Sometimes it comes up that a receipt is duplicated when it isn't, however, it still allows you to process the claim which is positive. LIKELIHOOD TO RECOMMEND It is easy to match receipts up to claims, the way claims are set up makes it user-friendly, and there is plenty of time to amend any issues. The reminders to put through your claims via email are also really handy. USABILITY 9 Easy to input claims as well as mileage. SUPPORT RATING 9 We receive emails from Webexpenses offering support. The introduction on how to use Webexpenses was very thorough, and all questions were answered. TIME SAVINGS Expenses are approved quickly as it is easy to access the department codes and the process to make amends is via email as well as the site. Read full reviewCommentsHelpful? August 10, 2022 GREAT SOFTWARE THAT DELIVERS JUST WHAT WE NEED Verified User Manager in Marketing Health, Wellness and Fitness Company, 11-50 employees Score 10 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE We use Webexpenses to allow us to easily track and manage approvals for expenses on the go. The facility to upload or take photos of receipts allows users to make their claims quickly, and the information is held securely so that it can be reviewed and accessed at any time. PROS AND CONS * Easy to attach receipts to claims * Able to split claims to cover multiple team members * Easy to track expense claim history * The mobile version of the website could be made easier to use LIKELIHOOD TO RECOMMEND Webexpenses is the best tool of its kind that I have used to manage my expense claims at work. It's easy to put in a claim, view my claim status, and look back through history, as well as add receipts, evidence, and notes to a claim. I would recommend it. USABILITY 9 Easy to use. Fast, simple interface. Easy for new users to get their heads around the tool. TIME SAVINGS Our expenses approval process is now much smoother - fully digital, versus our old system which involved paper receipts being passed around the office which can easily get mislaid. Read full reviewCommentsHelpful? August 09, 2022 WEBEXPENSES REVIEW - FROM A USERS POINT OF VIEW. Steve Marler Senior Network Architect Utilize Plc (Computer & Network Security, 51-200 employees) Score 7 out of 10 Vetted Review Verified User Incentivized Share Save USE CASES AND DEPLOYMENT SCOPE Webexpenses is used internally at Utilize for monthly Expenses claims plus Mileage claims for cars or motorbikes. It's easy and hassle-free. I usually put all my claims into the mobile app after the expense event, so I never forget a claim. Using the app is easy to upload a photo of the receipt or a screenshot from my email app with the order details for the claim. PROS AND CONS * Expense Claims. * Mileage Claims. * Expense Management. * Claiming your expenses at the end of the month. * The website drop down to assign a claim to a client is too clicky. LIKELIHOOD TO RECOMMEND Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim. USABILITY 8 80% of the process is spot on. Negatives, which, once fixed, will give it a 100% rating, are; 1. Mileage claims based on Google Maps with traffic re-routing, not giving the real mileage driven. How about the app that has a mileage track option? When enabled, it tracks the journey & gives true mileage traveled. 2. Website claims; selecting a client that doesn't pop up in the 1st three clients means you have to press multiple buttons. Just show all clients in the drop-down in alphabetical order and not have to click three buttons to get it to do that! TIME SAVINGS It saves me time handling receipts and scanning them into an email to send to the accounts team. It's much less paperwork to process, but just the same amount of admin either way. 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