Submitted URL: https://support.bookshop.org/
Effective URL: https://support.bookshop.org/en/support/home
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from GB

Summary

This website contacted 7 IPs in 1 countries across 5 domains to perform 20 HTTP transactions. The main IP is 3.209.32.49, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.bookshop.org.
TLS certificate: Issued by R10 on July 14th 2024. Valid for: 3 months.
This is the only time support.bookshop.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 12 3.209.32.49 14618 (AMAZON-AES)
1 18.244.18.69 16509 (AMAZON-02)
1 107.21.9.142 14618 (AMAZON-AES)
4 3.5.24.54 14618 (AMAZON-AES)
1 18.66.122.116 16509 (AMAZON-02)
2 13.35.58.53 16509 (AMAZON-02)
1 3.229.52.57 14618 (AMAZON-AES)
20 7
Apex Domain
Subdomains
Transfer
12 bookshop.org
support.bookshop.org
1 MB
4 amazonaws.com
s3.amazonaws.com
5 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 27185
cdn.freshdev.io — Cisco Umbrella Rank: 33733
25 KB
2 freshmarketer.com
cdn.freshmarketer.com — Cisco Umbrella Rank: 71320
app.freshmarketer.com — Cisco Umbrella Rank: 216913
105 KB
1 fwusercontent.com
src.fwusercontent.com — Cisco Umbrella Rank: 69492
294 B
20 5
Domain Requested by
12 support.bookshop.org 2 redirects support.bookshop.org
4 s3.amazonaws.com support.bookshop.org
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 src.fwusercontent.com cdn.freshmarketer.com
1 static.freshdev.io support.bookshop.org
1 app.freshmarketer.com cdn.freshmarketer.com
1 cdn.freshmarketer.com support.bookshop.org
20 7

This site contains links to these domains. Also see Links.

Domain
bookshop.org
Subject Issuer Validity Valid
support.bookshop.org
R10
2024-07-14 -
2024-10-12
3 months crt.sh
*.freshmarketer.com
Amazon RSA 2048 M02
2024-03-30 -
2025-04-27
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.bookshop.org/en/support/home
Frame ID: C76AEFE7ACB347A875F11B5CE34B1606
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: E14AB606D3643531050458AFB6DB63D1
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Support Center

Page URL History Show full URLs

  1. https://support.bookshop.org/ HTTP 302
    https://support.bookshop.org/support/home HTTP 302
    https://support.bookshop.org/en/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • cdn\.freshmarketer\.com

Page Statistics

20
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

7
Subdomains

7
IPs

1
Countries

1502 kB
Transfer

2817 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.bookshop.org/ HTTP 302
    https://support.bookshop.org/support/home HTTP 302
    https://support.bookshop.org/en/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.bookshop.org/en/support/
Redirect Chain
  • https://support.bookshop.org/
  • https://support.bookshop.org/support/home
  • https://support.bookshop.org/en/support/home
23 KB
7 KB
Document
General
Full URL
https://support.bookshop.org/en/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.209.32.49 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-209-32-49.compute-1.amazonaws.com
Software
fwe /
Resource Hash
3630aec09679dce7f10bdc88a7599f0d4289611abaa494664c141559f1732835
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 09:38:26 GMT
etag
W/"affab6f79f42b370201e4c75a5c9d35c"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
140724093926
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
af92d607-56dc-4694-a4b0-e9814fce0d3a
x-trace-id
00-cdd8020bdc2b74ab260a9fa8e2ef50cc-91d3c7114aafbe22-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Sun, 14 Jul 2024 09:38:26 GMT
location
https://support.bookshop.org/en/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
41
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
140724093926
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
3aea4d2d-06eb-4b23-9542-aa7b93f51c19
x-trace-id
00-f2a06a4d5a373ce71c397db438af3709-f479d13dcb5b6f41-00
x-xss-protection
1; mode=block
theme.css
support.bookshop.org/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://support.bookshop.org/assets/cdn/portal/styles/theme.css
Requested by
Host: support.bookshop.org
URL: https://support.bookshop.org/en/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.209.32.49 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-209-32-49.compute-1.amazonaws.com
Software
fwe /
Resource Hash
2690396b53187d4088026b95cffcb30e3e3f8769aa0566ab66161151f938c71e
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.bookshop.org/en/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 09:38:26 GMT
content-security-policy
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908 KB
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date
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125 KB
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Response headers

date
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date
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support.bookshop.org/assets/cdn/portal/scripts/
124 KB
129 KB
Script
General
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Requested by
Host: support.bookshop.org
URL: https://support.bookshop.org/en/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

Referer
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Response headers

date
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https://support.bookshop.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 14 Jul 2024 09:38:28 GMT
x-amz-version-id
Md4bqcyuIoa3Bmu8nit9uOUyL33GvrNn
Last-Modified
Mon, 19 Jul 2021 11:06:50 GMT
Server
AmazonS3
x-amz-request-id
P8D09NZMP91V81WC
ETag
"056fe74c86d025e341b77275872173ff"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1802
x-amz-id-2
gKLipiO6hZEE9wAIRw4w+oeG9oR7uJh5aDWUyCpIxwD+aX7rqk4fXj4OEjdf74Zd90synHIkOLGa4bYqT4tTmC4nT/ziqj4V0jiFJ99SJj4=
FiVx3izqvzljh4qPzUs46gX2syTAfVL1nA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/65023104551/logo/
2 KB
0
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/65023104551/logo/FiVx3izqvzljh4qPzUs46gX2syTAfVL1nA.png
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
3.5.24.54 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
s3.us-east-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
774ed19663718b90392635aa97b574e200dbe1987eeb1a879370713e74030457

Request headers

Referer
https://support.bookshop.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 14 Jul 2024 09:38:28 GMT
x-amz-version-id
K0kDnwqhoKi0l4pXor27LONWstkvvsxq
Last-Modified
Tue, 30 Apr 2024 19:54:41 GMT
Server
AmazonS3
x-amz-request-id
P8DBMGWNZCXK53JW
ETag
"a3a9ec31130d244b3534ddda35a7c5ba"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
2031
x-amz-id-2
pi16kz8CNwTG6Tm33Zqpmh8B99KM8anikxZK5VTh/x9PqG3WgdPr/ZXknrkQP3hHUG3mOGHiHvQQaMa4zxibZWWgjNFTE/WqOldjU+C4YEc=

Verdicts & Comments Add Verdict or Comment

38 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store number| zargetMain function| jQuery object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| zg_projectProps function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails object| FM boolean| fm_sr_debug_mode object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager object| eventsArr function| MarketplaceHeap

7 Cookies

Domain/Path Name / Value
support.bookshop.org/ Name: _x_w
Value: 38_3
.bookshop.org/ Name: zarget_user_id
Value: 2d818057-1046-4d65-87ea-be2dc98bb5e0
.bookshop.org/ Name: 2d818057-1046-4d65-87ea-be2dc98bb5e0
Value: 1
support.bookshop.org/ Name: 2d818057-1046-4d65-87ea-be2dc98bb5e0
Value: 1
.bookshop.org/ Name: fm_sid_425752525B555A505D575E56475B5A4C5D5A5C585B5B5B
Value: 1720949907073f0.641203199650725
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%228653222166666282%22%2C%22pageviewId%22%3A%22443089150408205%22%2C%22sessionId%22%3A%228137369247319032%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.bookshop.org%2F%22%2C%22ts%22%3A1720949908337%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

app.freshmarketer.com
cdn.freshdev.io
cdn.freshmarketer.com
s3.amazonaws.com
src.fwusercontent.com
static.freshdev.io
support.bookshop.org
107.21.9.142
13.35.58.53
18.244.18.69
18.66.122.116
3.209.32.49
3.229.52.57
3.5.24.54
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
12ebb2e54a3b19d5cc870cb7e8fc0b575fe44bad45524603f3c14f053ce9a2d5
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3630aec09679dce7f10bdc88a7599f0d4289611abaa494664c141559f1732835
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d50611cba888895bcb76cd9572ed0bc8017788bb0e834b245fe49461753f6bf6
e0b680207e3237b3ed46ce0c1254928da43af94af430472e9408a02e3b78b0ad
e7ad02d7ea723050e439c01f0924e62ea524dc6d02b7b3aa480ae94622855400
e9ae45f8a5cc80e3af92073a641871e4840c5de0135e1874d0dff53efe9c9d41
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