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* Retail Tech Support
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* Software
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* Events
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* Philippines
* Cebu City, Coral Tower
* Cebu City, Opal Center
* Cagayan de Oro, Gold Tower
* Davao, Diamond Tower
* Cebu City, Recruitment Center
* Cagayan de Oro, Recruitment Center
* Davao, Recruitment Center
* Colombia
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* HOME
* ABOUT US
* Who we are
* Meet The Team
* OUR SERVICES
* Customer Experience
* CX Survey Programming
* Mobile & Web In-App CX Support
* Omnichannel
* Ordering Process Management
* Outsourcing Billing Support
* Retail Tech Support
* Content Moderation
* Comment Moderation
* Community Moderation
* Customer Profile Review
* Ecommerce Review Moderation
* Fraud Prevention
* Image Moderation
* Live Stream Moderator
* Video Moderation Services
* AI Operations
* AI-Powered Agents
* Back Office Support
* Data Management
* Document Management
* Order Management
* Subscription Management
* Survey Management
* Transcription Management
* Partner Marketplace
* INDUSTRIES
* e-Commerce & Retail
* E-commerce
* Retail
* Education Technology
* Healthcare
* Dental
* Providers
* Insurance
* Legal
* Media & Entertainment
* Real Estate
* Technology
* Fintech
* Gaming
* Hardware
* Software
* Travel
* Transportation
* INSIGHTS
* Blog
* News & Press
* Case Studies
* Events
* Free Resources
* Glossary
* SOCIAL IMPACT
* LOCATIONS
* United States
* Philippines
* Cebu City, Coral Tower
* Cebu City, Opal Center
* Cagayan de Oro, Gold Tower
* Davao, Diamond Tower
* Cebu City, Recruitment Center
* Cagayan de Oro, Recruitment Center
* Davao, Recruitment Center
* Colombia
* India
* CAREERS
* Join us
* Join: PH
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Contact us
A BETTER WAY TO OUTSOURCE
OP360 delivers high-performing
outsourcing solutions. We partner with
ambitious brands to make scaling easy.
Our Services
Contact Us
Industry-Leading Services and Solutions
High-performing outsourcing solutions for ambitious brands
Industry-Leading Services and Solutions
High-performing outsourcing solutions for ambitious brands
Customer
Experience
A better way to connect with your customers
Read More
Content
Moderation
A better way to protect your users
Read More
AI Operations
A better way to maximize efficiency
Read More
Back Office
Support
A better way to support your team
Read More
CUSTOMER
EXPERIENCE
A better way to connect with your customers
Read More
CONTENT
MODERATION
A better way to protect your users
Read More
AI OPERATIONS
A better way to maximize efficiency
Read More
BACK OFFICE
SUPPORT
A better way to support your team
Read More
What Makes Us Better?
After working for and with Big Box BPOs, we decided there has to be a better
way.
We built OP360 to enable the world’s fastest-growing companies to scale
pain-free, and adapt to the latest technological innovations and market changes.
We focus on the operational details to give you the space and mindshare to focus
on growth.
What Makes Us Better?
After working for and with Big Box BPOs, we decided there has to be a better
way.
We built OP360 to enable the world’s fastest-growing companies to scale
pain-free, and adapt to the latest technological innovations and market changes.
We focus on the operational details to give you the space and mindshare to focus
on growth.
Agility
We don’t penalize for optimism
We get it. You do the best you can to estimate your volume, growth and
activities. You are not always going to get it right but we'll move with you
wherever you’re going. No fuss, no drama, just responsiveness.
Pricing Simplicity
We provide an all-in price
We won’t nickel and dime you every time things change. We make it work, we keep
it simple. That’s what being a good partner is all about.
People360™
We put people first
We invest where it counts. We pay our people 25-35% above market average and
always support and respect each other. We consistently achieve ESAT scores > 93%
and “fun at work” survey results > 90%. This is why our attrition rate is less
than 4% per month.
Agility
We don’t penalize for optimism
We get it. You do the best you can to estimate your volume, growth and
activities. You are not always going to get it right but we'll move with you
wherever you’re going. No fuss, no drama, just responsiveness.
Pricing Simplicity
We provide an all-in price
We won’t nickel and dime you every time things change. We make it work, we keep
it simple. That’s what being a good partner is all about.
People360™
We put people first
We invest where it counts. We pay our people 25-35% above market average and
always support and respect each other. We consistently achieve ESAT scores > 93%
and “fun at work” survey results > 90%. This is why our attrition rate is less
than 4% per month.
Transition360™
We have a dedicated transition team
This is not our first rodeo. We have taken over operations from incumbents many
times and we understand the impact of a seamless transition. Within two weeks of
contract signing, we’ll be up and running thanks to our transition team.
Collaboration360™
We play nicely
Whether we are your sole BPO or one in your stable, we know that our job is to
make it easier for your BPO manager to measure KPIs and impact. We put our
learning out there through our Collaboration360™ site.
Operations360™
We Optimize Process 360 x 365
The devil is in the details. The details are what keeps your customers coming
back. We embrace ongoing improvement - continuously optimizing our systems and
processes to best-in-class standards.
Transition360™
We have a dedicated transition team
This is not our first rodeo. We have taken over operations from incumbents many
times and we understand the impact of a seamless transition. Within two weeks of
contract signing, we’ll be up and running thanks to our transition team.
Collaboration360™
We play nicely
Whether we are your sole BPO or one in your stable, we know that our job is to
make it easier for your BPO manager to measure KPIs and impact. We put our
learning out there through our Collaboration360™ site.
Operations360™
We Optimize Process 360 x 365
The devil is in the details. The details are what keeps your customers coming
back. We embrace ongoing improvement - continuously optimizing our systems and
processes to best-in-class standards.
Our industries
e-Commerce & Retail
Insurance
Real Estate
Education Technology
Legal
Technology
Healthcare
Media & Entertainment
Travel
Our industries
e-Commerce & Retail
Education Technology
Healthcare
Insurance
Legal
Media & Entertainment
Real Estate
Technology
Travel
Powering Industry Giants
Trusted customer support partner of leading brands
Powering Industry Giants
Trusted customer support partner of leading brands
Where We Operate
Our locations are in high-growth emerging cities with lower operating costs,
less competition for employment, and tenured expertise.
Home Page Map
WHERE WE OPERATE
Our locations are in high-growth emerging cities with lower operating costs,
less competition for employment, and tenured expertise.
Philippines
Colombia
India
United States
Philippines
eBloc Tower 4, Cebu IT Park, Cebu City
Central Bloc, Cebu IT Park, Cebu City
9F Damosa Diamond Tower, Damosa IT Park, J.P. Laurel Ave, Lanang, Davao City,
8000 Davao del Sur
5F Damosa Topaz Tower, Damosa IT Park, J.P. Laurel Ave, Lanang, Davao City, 8000
Davao del Sur
7F eBloc2 Tower, W. Geonzon Street, Cebu IT Park, Apas, 6000 Cebu City
[SOON] SM CDO Downtown Premier, Cagayan de Oro City
Colombia
Barranquilla City, Colombia
LYD House Av. 20 De Julio, Nte. Centro Historico, Barranquilla, Atlántico,
Colombia
India
Palsun Towers, Tamil Nadu
Kanapathy Towers, Tamil Nadu
Suguna Building, Tamil Nadu
La Ventana al Mundo
United States
31 Bailey Avenue, Set-4 Ridgefield, CT 06877
1905 Market Street, Tampa, FL 33602
Awards
Our commitment to nurturing a culture of employee and client success has
landed us a spot among some of the world’s most trusted Awards.
Awards
Our commitment to nurturing a culture of employee and client success has
landed us a spot among some of the world’s most trusted Awards.
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
#1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
#1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
#1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
Previous slide
Next slide
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
- #1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
- #1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
"The leadership you have assigned to my account is amazing! They are assets to
the entire operation and we are thankful to work alongside them."
#1 Personal Injury Law Firm in the US
"Our team constantly meets quality expectations and is very keen to keep
improving. The regular updates keep us on track about the team's performance and
development. Everything is very organized."
- #1 Home Goods eCommerce
"Working with the OP360 Team has been a delight! Their proactive mindset,
adaptability, and critical thinking skills shine through in every aspect.
They're not just meeting expectations; they're exceeding them, driving
continuous improvement and innovation. A truly exceptional team!"
Trainer at Leading In-Home PT Platform
“The OP360 team is doing a phenomenal job on critical tickets. We haven’t
achieved that ever and that’s big kudos to them and their staff. Overall, the
performance is great.”
Shaghan, Manager
“Team OfficePartners360 has exceeded
our expectations! They have been
extremely helpful and helped to shape our business. keep up with the amazing
work!”
Mariachiara, Senior Associate
“It’s a pleasure working with this BPO organization! OP360 is receptive to
feedback and always rises to and meet or exceed the challenges, tasks and goals
at hand.”
Jackie, Finance Specialist
“Great job OfficePartners360. We love
working withOP360 and look forward to
a long and successful partnership!”
Bjoern, Director
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Revolutionizing CX: The Synergy of AI and Agent
In today's fast-paced world, customer experience is paramount. Dive into our
eBook to discover how the powerful blend of AI and human expertise
revolutionizes engagement, boosts revenue, and keeps you steps ahead of the
competition.
Download
Revolutionizing CX: The Synergy of AI and Agent
In today's fast-paced world, customer experience is paramount. Dive into our
eBook to discover how the powerful blend of AI and human expertise
revolutionizes engagement, boosts revenue, and keeps you steps ahead of the
competition.
Download
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info@officepartners360.com
(844) GO-OP360 Toll-Free; or
(844) 466-7360
OP360® is a registered trademark of OfficePartners360 LLC
NAVIGATION
About us
Case Studies
Social Impact
Careers
Contact
Trust Center
SERVICES
Customer Experience
Content Moderation
AI Operations
Back Office Support
LOCATIONS
United States
Philippines
Colombia
India
USEFUL LINKS
Terms of Use
Legal Disclaimer
Cookie Policy
Sitemap
Ti-linkedin Instagram Twitter Social_facebook
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes
engagement, boosts revenue, and keeps you steps ahead of the competition.
Download
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes
engagement, boosts revenue, and keeps you steps ahead of the
competition. Download it now!
Download
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