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 * Symphony
 * How we think
 * Our work
 * Get In Touch


CRAFTING|DATA DRIVEN
CUSTOMER EXPERIENCES

Symphony WAYS OF WORKING

The Symphony approach is a six-part repeatable methodology we’ve used to
successfully help our clients create an unparalleled customer experience – one
that makes customers feel good. With this comes increased brand value,
successful business outcomes and positive customer perceptions.

The best thing is you choose the parts of Symphony you want and leave the rest –
and it works in harmony with your existing systems and platforms.

LEARN MORE


Strategy

Data design

Decisioning

Dynamic Creative

Delivery

Analysis


CASE STUDIES

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CASE STUDY /01


MYCOUNTDOWN

Leading the field in 1:1 communications for over a decade. Affinity ID has been
working with Woolworths New Zealand's Countdown supermarkets since 2007,
together pioneering 1:1 relevancy in the grocery sector.

READ MORE

CASE STUDY /02


SOUTHERN CROSS

Re-charting the journey to health and wellness.
Read more

CASE STUDY /03


KIWIBANK

Shaking up Kiwis' attitudes and behaviour to money. Read more


CLIENTS WE'VE WORKED WITH





GET IN TOUCH

To start a conversation, get in touch. We can talk about ways to build stronger
connections between your brand and your customers, grow their value, acquire new
customers and the type of ROI and business impact you could expect.

GET IN TOUCH
 * Symphony
 * How we think
 * Our work
 * Get In Touch

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