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</form>

Text Content

Main Nav
 * Call Today! 1.877.251.5554
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 * Call Today! 1.877.251.5554
 * Partner Login
 * Customer Login
 * News
   * Press Releases
   * Blog
 * Careers
 * Payments
   * Momentum
   * Alteva
   * WVT
 * Support

Get Started
Momentum Telecom


LEGACY ALTEVA DOCUMENTATION


LEGACY ALTEVA TRAINING MATERIALS


ALTEVA ARCHIVE – CALL RECORDING

Training Resources Quick Reference Guide Quick Start Guide Administrator Quick
Reference Guide Supervisor Quick Reference Guide Quick Start Guide


LEGACY ALTEVA MOBILITY

Application Downloads for Smartphone for Desktop

 

Training Resources User Guide Quick Reference Guide Video for Desktop for
Android for iPhone Client System Requirements User Guide


UNITY

Training Resources Quick Start Guide User Guide Unity Desktop Unity Agent Unity
Reception Unity Supervisor

 

Client Downloads Download Unity Desktop Unity Agent Unity Reception Unity
Supervisor


ALTEVA UC (BROADSOFT) PORTAL

Training Resources User Guide Administrator End-User Recording Auto Attendant
Voicemail


ALTEVA CALL CENTER – SUPERVISOR

Training Resources User Guide Quick Ref. Guide Reports Hosted Thin Call Center
Admin User Guide Agent/Supervisor User Guide Agent/Supervisor Quick Reference
Guide


ALTEVA CALL REPORTING

Training Resources User Guide Call Reporting


COLLABORATE

Training Resources User Guide Power Point Quick Ref. Guide Collaborate


ALTEVA RECEPTIONIST CONSOLE

Training Resources User Guide Quick Reference Guide Video Receptionist Console  
Receptionist Console Quick Reference Guide


ALTEVA COLLABORATE

Training Resources User Guide Alteva Collaborate


ALTEVA CRM CONNECTOR

Application Downloads Microsoft CRM Connector (PC)

 

Training Resources User Guide Power Point Quick Ref. Guide Quick Start Guide CRM
Connector Connector with Skype For Business


ALTEVA FAX

Training Resources User Guide Alteva Fax

 

Training Videos Sending a Fax – 3:18


POLYCOM PHONES

Training Resources User Guide Power Point Quick Ref. Guide SoundPoint IP 300
Series SoundPoint IP 400 Series SoundPoint IP 500 Series SoundPoint IP 600
Series VVX 300 VVX 400 VVX 500/600

 

Training Videos Polycom Soundpoint IP 450 – 11:27 Polycom VVX 300 – 13:19
Polycom VVX 400 – 13:09 Polycom VVX 500/600 Pt. 1 – 9:45 Polycom VVX 500/600 Pt.
2 – 8:33


OTHER PHONES

Training Resources User Guide Quick Ref. Guide Spectralink 77 Series Panasonic
TGP600 Handset (TPA60)


SUPPORT HELP VIDEOS

 * Converting an Audio File
 * How to send Voicemail to Email
 * Creating a Holiday Schedule
 * Changing the Hold Music or Message
 * Configuring Alteva Anywhere
 * closing the Office Early
 * Setting up Call Forwarding
 * Resetting a Password
 * Hoteling a Phone

 * Training Library & User Guides
    * Legacy CloudNet Group Documentation
    * Legacy Altus Documentation
    * Legacy DCT Documentation
    * Legacy Alteva Documentation

 * Quicktips

Solutions
 * Unified Communications
 * SD-WAN
 * Microsoft Teams
 * Managed Network
 * Collaboration
 * Contact Center
 * All Momentum Services

Resources
 * Contact Us
 * Support
   * Client Application Downloads
   * FAQs
   * Help Videos
   * Contact Support
 * Momentum University
 * Customer Tax Exempt Information
 * Customer Login
   * My Cloud Services Portal
   * Web Mail – Exchange 2010
   * Web Mail – Exchange 2007
   * Momentum Collaborate
   * Phone Number Management Portal
   * Momentum Archive
   * Call Reporting
   * Momentum Fax
 * White Papers
 * Customers & Case Studies
   * Ronald McDonald House
   * Ector County
   * Graham & Company
   * Farmers Insurance
   * Maritime Chevrolet
   * Cornerstone Media
   * PTR Baler & Compactor
   * Abigail Michaels Concierge
 * International Rates

Partners
 * Wholesale
   * White Label Cloud Voice
   * Broadband Management
   * Momentum Customer Service
   * White Label Partner Stories
   * All Wholesale Services
 * Channel Partners
   * Become a Channel Partner
   * Partner Hub Login
 * Technology Partners
 * E-Rate Program

Wholesale
 * White Label Cloud Voice
 * Broadband Management
 * Momentum Customer Service
 * White Label Partner Stories
 * All Wholesale Services

Why Momentum
 * Company
 * Cutting-Edge Network
 * Superior Customer Experience
 * Momentum Leadership
 * Industry Affiliations
 * Hosted Voice Infrastructure
 * Upcoming Events

Momentum Logo
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 * Contact
 * Company

© Copyright 2021, Momentum Telecom. All Rights Reserved.

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