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Submitted URL: https://www.dtrack.com/
Effective URL: https://datatrack.com/
Submission: On May 16 via automatic, source certstream-suspicious — Scanned from GB
Effective URL: https://datatrack.com/
Submission: On May 16 via automatic, source certstream-suspicious — Scanned from GB
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</form>Text Content
* Solutions * Contact Centre * UC&C Analytics * Products * Tracxion * Storm * SuperDirectory * CMS4 * Tracker * Use Cases * Lower cost of service * Improving the customer journey and experience * Driving employee engagement and coaching * Turning compliance insights into action * Increase Sales Conversion * Why Datatrack * Services & Partners * Partners * Blog * Support * About * Contact Us Menu * Solutions * Contact Centre * UC&C Analytics * Products * Tracxion * Storm * SuperDirectory * CMS4 * Tracker * Use Cases * Lower cost of service * Improving the customer journey and experience * Driving employee engagement and coaching * Turning compliance insights into action * Increase Sales Conversion * Why Datatrack * Services & Partners * Partners * Blog * Support * About * Contact Us Linkedin Twitter Facebook KNOW MORE WORK SMARTER BE BETTER Advanced Contact Centre, UC&C and Call Handling Analytics Solutions Contact Us Watch our video about our new contact centre solution, Tracxion CUSTOMER CENTRICITY We provide the solutions for you to understand your customers’ situations, perceptions, and expectations CONTACT CENTRE REAL TIME CUSTOMER CENTRICITY HEAD-UP DISPLAY IMPROVE CUSTOMER AND AGENT ENGAGEMENT IN THE MOMENTS THAT MATTER Play Video Click here UC&C ANLAYTICS PERFORMANCE REAL-TIME ANALYTICS REAL TIME OPERATIONAL INSIGHT WITHIN ANALYTICS DASHBOARDS Play Video Click here SUPERCHARGING YOUR CONTACT CENTRE GIVE YOUR AGENTS AND CUSTOMERS WHAT THEY REALLY WANT Real-time interventions in the moments that matter and a holistic view of the customer experience at your fingertips Learn More UNIFIED COMMUNICATIONS ANALYTICS GET A TRUE ROI FROM YOUR UNIFIED COMMUNICATIONS ESTATE Visualise in real time exactly how everyone in your business is using the platforms in your unified communications estate Learn More EMPOWERING AGENTS TRANSFORMING CONTACT CENTRES Our contact centre solution improves the performance and well being of the agent, substantially enhancing productivity and customer experience You will see an immediate 7-12% AHT reduction, with further substantial productivity gains over time 0 % ROI in year 1 0 % AHT Reduction THE ULTIMATE CONTACT CENTRE SOLUTION 5/5 Learn More TRANSFORMING THOUSANDS OF COMPANIES GLOBALLY Decision-making has been made easier "We have had a fantastic relationship with Datatrack" Heather Morris BT Global START YOUR JOURNEY WITH DATATRACK TODAY Let's Talk ABOUT DATATRACK Advanced solutions for contact centre, UC&C and Call Handling. Actionable insight using powerful real-time data analysis, intelligent automation and customisable dashboards supporting rapid data driven decisions SOLUTIONS * Contact Centre * UC&C Analytics PRODUCTS * Tracxion * Storm * SuperDirectory * CMS4 * Tracker * Orbitel ABOUT * Contact * Platform Demo * Privacy Policy * GDPR LINKS * Blog * Support STAY CONNECTED Keep up to date with the latest Datatrack news and updates Email Send Linkedin-in Facebook-f Twitter