www.franchisetimes.com
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192.104.183.109
Public Scan
Submitted URL: https://r20.rs6.net/tn.jsp?f=001BaxQ8UOKnjTlh-2PYMr_O_JSz1NILkwr_wfkgCNax6FcmVgcxBlvvqzMvQdVD-5csQmVwE4yvdPSAiMqGVI_...
Effective URL: https://www.franchisetimes.com/franchise_times_cover_stories/fast-and-serious/2024-fast-serious-winners-11-20/article_7278529c-...
Submission: On January 23 via manual from US — Scanned from US
Effective URL: https://www.franchisetimes.com/franchise_times_cover_stories/fast-and-serious/2024-fast-serious-winners-11-20/article_7278529c-...
Submission: On January 23 via manual from US — Scanned from US
Form analysis
32 forms found in the DOMGET /search/
<form id="site-search-911563" aria-label="Site search" action="/search/" method="GET">
<input type="hidden" name="l" value="25">
<input type="hidden" name="sort" value="relevance">
<input type="hidden" name="f" value="html">
<input type="hidden" name="t" value="article,video,youtube,collection">
<input type="hidden" name="app" value="editorial">
<input type="hidden" name="nsa" value="eedition">
<div id="site-search-form-911563" class="site-search-form input-group default normal ">
<label for="site-search-911563-term" class="sr-only">Site search</label>
<input id="site-search-911563-term" name="q" title="Site search" type="text" placeholder="Search..." class="form-control" autocomplete="off">
<input type="submit" class="hide" value="Search">
<span class="input-group-btn">
<button id="site-search-911563-btn" class="btn btn-primary" aria-label="Submit Site Search" type="submit">
<svg class="tnt-svg tnt-search tnt-w-16 hidden-xl hidden-lg hidden-md" aria-hidden="true" data-prefix="fas" data-icon="search" role="presentation" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg="">
<path fill="currentColor"
d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z">
</path>
</svg>
<span id="site-search-button-911563" class="hidden-xs hidden-sm ">Search</span>
</button>
</span>
</div>
<div class="clearfix"></div>
</form>
GET /search/?hideAdv=true/
<form id="site-search-911562" aria-label="Site search" action="/search/?hideAdv=true/" method="GET">
<input type="hidden" name="l" value="25">
<input type="hidden" name="sort" value="relevance">
<input type="hidden" name="f" value="html">
<input type="hidden" name="t" value="article,video,youtube,collection">
<input type="hidden" name="app" value="editorial">
<input type="hidden" name="nsa" value="eedition">
<div id="site-search-form-911562" class="site-search-form input-group pull-right normal ">
<label for="site-search-911562-term" class="sr-only">Site search</label>
<input id="site-search-911562-term" name="q" title="Site search" type="text" placeholder="Search..." class="form-control" autocomplete="off">
<input type="submit" class="hide" value="Search">
<span class="input-group-btn">
<button id="site-search-911562-btn" class="btn btn-primary" aria-label="Submit Site Search" type="submit">
<svg class="tnt-svg tnt-search tnt-w-16 hidden-xl hidden-lg hidden-md" aria-hidden="true" data-prefix="fas" data-icon="search" role="presentation" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg="">
<path fill="currentColor"
d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z">
</path>
</svg>
<span id="site-search-button-911562" class="hidden-xs hidden-sm ">Search</span>
</button>
</span>
</div>
<div class="clearfix"></div>
</form>
POST /users/admin/list/
<form method="post" data-uuid="f9fd898a-8147-11ed-98be-ff569f25dca4" class="save-list-f9fd898a-8147-11ed-98be-ff569f25dca4-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="f9fd898a-8147-11ed-98be-ff569f25dca4">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="854105b0-9f53-11ee-8f42-e3c8553901e9" class="save-list-854105b0-9f53-11ee-8f42-e3c8553901e9-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="854105b0-9f53-11ee-8f42-e3c8553901e9">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="8c2c424a-9f53-11ee-aa05-b3c1f5f82fe4" class="save-list-8c2c424a-9f53-11ee-aa05-b3c1f5f82fe4-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="8c2c424a-9f53-11ee-aa05-b3c1f5f82fe4">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="7b8cc4f0-9f53-11ee-99dd-536ec9d31197" class="save-list-7b8cc4f0-9f53-11ee-99dd-536ec9d31197-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="7b8cc4f0-9f53-11ee-99dd-536ec9d31197">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="76031d04-9f53-11ee-91dd-87322b1121bd" class="save-list-76031d04-9f53-11ee-91dd-87322b1121bd-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="76031d04-9f53-11ee-91dd-87322b1121bd">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="7a58050e-9f53-11ee-b6c5-432721e73904" class="save-list-7a58050e-9f53-11ee-b6c5-432721e73904-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
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<input type="hidden" name="listasset" value="7a58050e-9f53-11ee-b6c5-432721e73904">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="63a3dba8-9f53-11ee-9751-1beced8d128b" class="save-list-63a3dba8-9f53-11ee-9751-1beced8d128b-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="63a3dba8-9f53-11ee-9751-1beced8d128b">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="7d9a1f40-9f53-11ee-a757-97d863eb4fa6" class="save-list-7d9a1f40-9f53-11ee-a757-97d863eb4fa6-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="7d9a1f40-9f53-11ee-a757-97d863eb4fa6">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="725ca224-9f53-11ee-a290-f304364992cf" class="save-list-725ca224-9f53-11ee-a290-f304364992cf-form save-asset-to-list" action="/users/admin/list/">
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<input type="hidden" name="autocreate" value="true">
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<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="69b3c288-9f53-11ee-808b-9bd18f13aff2" class="save-list-69b3c288-9f53-11ee-808b-9bd18f13aff2-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
<input type="hidden" name="format" value="json">
<input type="hidden" name="listasset" value="69b3c288-9f53-11ee-808b-9bd18f13aff2">
<input type="hidden" name="listapp" value="editorial">
<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="67e1e7fa-9f53-11ee-9c24-93ba95da7a08" class="save-list-67e1e7fa-9f53-11ee-9c24-93ba95da7a08-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
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POST /users/admin/list/
<form method="post" data-uuid="7206f144-9f53-11ee-9e64-5331e1d7e1c3" class="save-list-7206f144-9f53-11ee-9e64-5331e1d7e1c3-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
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<input type="hidden" name="autocreate" value="true">
<input type="hidden" name="listname" value="images">
<input class="hide" type="submit" name="submit" value="Save">
</form>
POST /users/admin/list/
<form method="post" data-uuid="6c18fe1c-9f53-11ee-b0f4-df03f3cffe4f" class="save-list-6c18fe1c-9f53-11ee-b0f4-df03f3cffe4f-form save-asset-to-list" action="/users/admin/list/">
<input type="hidden" name="action" value="addasset">
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POST /users/admin/list/
<form method="post" data-uuid="f9fd898a-8147-11ed-98be-ff569f25dca4" class="save-list-f9fd898a-8147-11ed-98be-ff569f25dca4-form save-asset-to-list" action="/users/admin/list/">
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</form>
POST /users/admin/list/
<form method="post" data-uuid="854105b0-9f53-11ee-8f42-e3c8553901e9" class="save-list-854105b0-9f53-11ee-8f42-e3c8553901e9-form save-asset-to-list" action="/users/admin/list/">
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POST /users/admin/list/
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POST /users/admin/list/
<form method="post" data-uuid="7b8cc4f0-9f53-11ee-99dd-536ec9d31197" class="save-list-7b8cc4f0-9f53-11ee-99dd-536ec9d31197-form save-asset-to-list" action="/users/admin/list/">
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POST /users/admin/list/
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POST /users/admin/list/
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POST /users/admin/list/
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POST /users/admin/list/
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POST /users/admin/list/
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POST /users/admin/list/
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<input class="hide" type="submit" name="submit" value="Save">
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POST /users/admin/list/
<form method="post" data-uuid="67e1e7fa-9f53-11ee-9c24-93ba95da7a08" class="save-list-67e1e7fa-9f53-11ee-9c24-93ba95da7a08-form save-asset-to-list" action="/users/admin/list/">
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POST /users/admin/list/
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POST /users/admin/list/
<form method="post" data-uuid="6c18fe1c-9f53-11ee-b0f4-df03f3cffe4f" class="save-list-6c18fe1c-9f53-11ee-b0f4-df03f3cffe4f-form save-asset-to-list" action="/users/admin/list/">
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POST /users/admin/list/
<form method="post" data-uuid="7278529c-a04f-11ee-8e65-db4c6f2ec752" class="save-list-7278529c-a04f-11ee-8e65-db4c6f2ec752-form save-asset-to-list" action="/users/admin/list/">
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Edit Close * * Site search Search Home * About Us * Contact Us * Advertise With Us! * Subscribe Newsletter Magazine News * Recent Stories * Cover Stories * M&A * Finance * Multi-Unit Deals Top 400 Franchises Resources * Outlook-2024 * Franchise Investment Show * White Papers * Webinars * Vendor Directory * Finance & Real Estate Directory * Legal Eagles Menu * * Site search Search * Home * About Us * Contact Us * Advertise With Us! * Subscribe * Newsletter * Magazine * News * Recent Stories * Cover Stories * M&A * Finance * Multi-Unit Deals * Top 400 Franchises * Resources * Outlook-2024 * Franchise Investment Show * White Papers * Webinars * Vendor Directory * Finance & Real Estate Directory * Legal Eagles Share This * Facebook * Twitter * WhatsApp * SMS * Email Expand Close Close * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Slim Chickens CEO Tom Gordon attributes the brand’s growth to the efforts of its franchisees. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save YogaSix has more than 200 studios open nationwide. The company’s systemwide sales grew to $50 million by the end of 2022. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Dogtopia CEO Neil Gill * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save The Junkluggers CEO Josh Cohen * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Jeremiah’s Italian Ice CEO Michael Keller * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Ziggi’s Coffee co-founders Brandon and Camrin Knudsen started the brand in 2004. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save The Learning Experience CEO Richard Weissman * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Huckleberry’s CEO Greg Graber * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save United Real Estate CEO Dan Duffy * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Goldfish Swim School CEO Chris McCuiston * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Goldfish Swim School grew sales by more than 200 percent from 2020 to 2022, to $262 million. CEO Chris McCuiston says that’s in part due to technology improvements. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Sustainable growth is the name of the game at Dogtopia, which grew its unit count by 44.4 percent from 2020 to 2022 and systemwide sales by 189.9 percent. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Slim Chickens CEO Tom Gordon attributes the brand’s growth to the efforts of its franchisees. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save YogaSix has more than 200 studios open nationwide. The company’s systemwide sales grew to $50 million by the end of 2022. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Dogtopia CEO Neil Gill * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save The Junkluggers CEO Josh Cohen * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Jeremiah’s Italian Ice CEO Michael Keller * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Ziggi’s Coffee co-founders Brandon and Camrin Knudsen started the brand in 2004. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save The Learning Experience CEO Richard Weissman * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Huckleberry’s CEO Greg Graber * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save United Real Estate CEO Dan Duffy * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Goldfish Swim School CEO Chris McCuiston * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Goldfish Swim School grew sales by more than 200 percent from 2020 to 2022, to $262 million. CEO Chris McCuiston says that’s in part due to technology improvements. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Sustainable growth is the name of the game at Dogtopia, which grew its unit count by 44.4 percent from 2020 to 2022 and systemwide sales by 189.9 percent. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save Prev Previous Previous 2022 FAST & SERIOUS WINNERS: 31-40 Circle K, Tommy’s Express and Scooter’s Coffee muscle their … Next Next Up Next Up 2024 FAST & SERIOUS WINNERS: 21-30 QC Kinetix takes the No. 1 spot on our list as the regenerat… 2024 FAST & SERIOUS WINNERS: 11-20 * Joe Halpern JOE HALPERN Senior Writer * Author email * Dec 28, 2023 * Dec 28, 2023 Updated Dec 29, 2023 * * Facebook * Twitter * WhatsApp * SMS * Email * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save QC Kinetix is on a growth tear. The regenerative medicine franchise bursts onto the Fast & Serious list at No. 1 as system sales grew a staggering 1,051.5 percent over three years and it produced similarly strong unit gains. CEO Scott Hoots credits the performance to a solid support infrastructure and demand for nonsurgical pain treatments he says improve peoples’ lives. Read more from Hoots and check out tactics from 39 more franchise leaders in this exclusive research project that identifies sustainably growing brands. Articles by Megan Glenn, Joe Halpern, Matthew Liedke, Laura Michaels and Emilee Wentland; Research by Matt Haskin -------------------------------------------------------------------------------- Slim Chickens CEO Tom Gordon attributes the brand’s growth to the efforts of its franchisees. #11 SLIM CHICKENS Fast-casual chicken restaurants CEO Tom Gordon is quick to credit franchisees and those running day-to-day restaurant operations for Slim Chickens’ growth. His corporate staff and the work culture they’ve built are likewise responsible. The chicken-focused chain, which is down slightly on this ranking from its No. 5 position last year, grew systemwide sales 117.9 percent from 2020 to 2022, hitting $361 million from 175 units. “We have done a lot of things right, but I think the two biggest reasons for our success is the restaurant owners we have selected to grow with and how our staff supports them,” Gordon said. “It has been so critically important to our sustainable growth to have selected franchisees who have had restaurant experience and have them sign multi-unit deals in the right markets.” Gordon also said a big strategy win for his company was tinkering with the prototype design of new restaurants that have a smaller footprint and emphasize drive-thru capabilities. It has helped the company better offset rising real estate and construction costs. “Every franchisee we sign now has a multi-store deal and we’re collaborating with them to build out all our restaurants in a thoughtful way, and I think that’s been another key to our success,” he said. As for the biggest challenges facing Slim Chickens moving forward, Gordon echoed what a lot of franchisors talk about these days: the high cost of construction and ongoing issues plaguing the supply chain. “Supply chain still presents some spotty moments for us, but as long as we continue to hire great people, great team members and continue to support them, we feel we can manage those things,” Gordon said. -------------------------------------------------------------------------------- YogaSix has more than 200 studios open nationwide. The company’s systemwide sales grew to $50 million by the end of 2022. #12 YOGASIX Fitness studios Lindsay Junk has a pretty straightforward explanation for her brand’s eye-popping sales growth of 363 percent and unit growth of nearly 105 percent for the three-year period from 2020 to 2022. “We keep it simple because we have found that keeping it simple works best for us,” said Junk, president of the yoga studio concept making its Fast & Serious debut. With concentrations of locations in California, Texas, Florida, New Jersey and Colorado, YogaSix finished 2022 with 170 units and systemwide sales of $50 million. It now has more than 200 studios and has only been franchising nationwide since 2019, the year after it was acquired by multi-concept platform company Xponential Fitness. Facing adversity during the pandemic, meanwhile, made the employees more determined to succeed, and the company stronger, said Junk. “Most of our executive staff has been with us from the beginning and they are incredibly devoted to our success and take a lot pride in what we’ve been able to accomplish as far as growth and success,” she said. As for being able to maintain sustainable growth over the last three years, Junk emphasized sticking to the game plan and not giving in to the temptation to tweak it as the unit growth kept hitting milestones. “When you get to 50 locations the natural inclination is to tweak it a little bit,” she said. “But we didn’t do that.” Her philosophy has always been “simplicity and keeping it precise, and that has probably been easier for us than, say, a food concept because yoga has been around a thousand years, so there is no need to change that part of it.” -------------------------------------------------------------------------------- Dogtopia CEO Neil Gill #13 DOGTOPIA Dog daycares Neil Gill gets excited when talking about sustainable growth. “The word sustainable is actually in my business plan,” the CEO of Dogtopia said. “I’m a big planner, and I believe that in order to achieve sustainable growth you have to have a solid plan and to stick with it.” The dog daycare, boarding, grooming and spa brand jumped 26 spots to land at No. 13 on the Fast & Serious list this year with system sales growth of 189.9 percent from 2020 to 2022 and unit growth of 44.4 percent over that same period. Gill, who has decades of franchise experience with international brands such as KFC, Pizza Hut, Brinker International and Gloria Jean’s Coffees, said he drew a lot of inspiration and advice from Stephen Covey’s best-selling book, “7 Habits of Highly Effective People,” to come up with “The Greatness Planning Program” for Dogtopia. A big part of that plan, he said, is focused on helping franchisees come up with realistic and achievable growth targets based on their market and available resources. They’ve made it mandatory for each location to designate someone as a “parent relationship manager” who helps customers find the right program for their dog. Dogtopia also aims keep its offering relevant, such as with the addition of dog exercise and weight management programs. A new app to help clients and franchisees keep track of the health of their four-legged friends will debut in 2024. “It all goes back to the enrollment model that we rolled out, which is a recurring revenue base that drives a lot more conversion and a lot more retention,” Gill said. “Parents want to feel like they have dogs in a much more consistent environment. What we’ve done is emulated children’s daycare as part of our model.” Sustainable growth is the name of the game at Dogtopia, which grew its unit count by 44.4 percent from 2020 to 2022 and systemwide sales by 189.9 percent. -------------------------------------------------------------------------------- The Junkluggers CEO Josh Cohen #14 THE JUNKLUGGERS Junk removal services Because junk removal is often an overwhelming and emotional experience, a big part of the branding for The Junkluggers is emphasizing its catchy slogan, “It feels good to do good.” In that vein, the junk removal company focuses a lot of its efforts on forging strong community relationships with local charities, donation and recycling centers along with other creative partners. That’s helped drive a 203 percent increase in systemwide sales from 2020 to 2022, when it hit $59 million from 117 units. “Our partnership with various charitable organizations removes the hassle of navigating the donation maze from our customers. If we can’t donate it, we try to make sure that the junk still finds a home,” said CEO Josh Cohen. Another critical tactic is to focus on the Net Promotor Score, a customer experience metric, at every franchise location. “We celebrate when we make the mark, and if not, our team will contact the customer to ensure their experience is up to par. Our systemwide NPS is 86, which is the highest level for businesses across the county,” Cohen said. Home services platform company Authority Brands acquired The Junkluggers in late 2022. -------------------------------------------------------------------------------- Jeremiah’s Italian Ice CEO Michael Keller #15 JEREMIAH’S ITALIAN ICE Frozen treat shops CEO Michael Keller said he and his team at Jeremiah’s Italian Ice talk all the time about what they refer to as “smart, quality growth.” For the concept serving Italian ice, gelato and ice cream, that means adding 40-50 units per year on average over the next several years. Jeremiah’s makes its Fast & Serious debut with a three-year sales growth rate of 201.2 percent, from $14 million in 2020 to $42 million in 2022. It had unit growth of 193.9 percent during that span to hit 97 locations. “We can certainly grow faster, but the reason we’re not is because we are trying to make smart choices on the franchisees we sign and making sure the sites we put them in have the best chance to succeed,” said Keller, who took over as CEO in May following founder Jeremy Litwack’s transition to chairman. Keller, a published children’s author who previously was a business development specialist for a boutique consulting firm, said a strategy that Jeremiah’s initiated recently is overhauling its franchisee approval process by paying closer attention to some things it believes are fundamental to future success. “There’s no doubt that the history of franchising is littered with some pretty bad examples of a franchise organization that grew way too fast and grew for the sake of growth and put their brand and franchisees in pretty bad situations,” he said. “We know a lot of them have blown up pretty spectacularly, so we’re definitely not going to do that.” -------------------------------------------------------------------------------- The Learning Experience CEO Richard Weissman #16 THE LEARNING EXPERIENCE Child care & education centers Signing development deals with established multi-unit franchisees is helping accelerate growth for The Learning Experience, where Richard Weissman has been CEO since 2014 and president since its founding in 2002. Systemwide sales grew 151.7 percent from 2020 to 2022, reaching $574 million from 340 units. “The one strategy that we focused on more so in the last two or three years than we have in historical periods is multi-unit ownership, focusing on finding high-quality successful franchisees and training them how to be successful multi-unit operators,” said Weissman, who credited existing franchisees with 67 percent of The Learning Experience’s unit growth the last three years. “It is our existing franchisees that are doing additional units and that has kept us growing at the rate we’re going.” He noted The Learning Experience’s child care and early education services are in demand now more than ever. The brand also deployed a successful marketing campaign complete with an animated cartoon series that drew 70 million YouTube followers and generated 1.5 million hours of watch time, he added. “We’re the only child care operation that focuses on driving occupancy through brand recognition,” Weissman said. -------------------------------------------------------------------------------- Huckleberry’s CEO Greg Graber #17 HUCKLEBERRY’S Breakfast restaurants While Greg Graber is happy to talk about new location growth at Huckleberry’s, one of three concepts under his Heritage Restaurant Brands, the CEO stressed food quality and the customer experience are what really matter most. “Don’t get me wrong, we love to grow, and we are very pleased with our growth success. But I would say that growth is the result of doing things right, not the definition of it,” Graber said. “Honestly, the results are the goal and I think that a result of the results are growth, if that makes sense.” Making its first Fast & Serious appearance, Huckleberry’s grew systemwide sales 245.6 percent for the three-year period from 2020 to 2022, reaching $50 million. It finished 2022 with 34 locations, more than doubling its footprint from 2020. Key to the growth is storytelling. “Instead of investing in a lot of advertising, we focused on doing a better job of telling our story through a variety of social media platforms. And it’s not just the story of Huckleberry’s, but also telling the stories of our franchisees and their successes. I think those stories are really resonating with our customers,” Graber said. “So, we try not to drive to see how many restaurants we can build or see how fast we can grow. We’re just really trying to execute at a high level inside of our restaurants. And, honestly, a well-run restaurant is our absolute best form of advertising when it comes to attracting new franchisees.” -------------------------------------------------------------------------------- Ziggi’s Coffee co-founders Brandon and Camrin Knudsen started the brand in 2004. #18 ZIGGI’S COFFEE Drive-thru coffeeshops Launched in 2004 and franchising since 2017, Ziggi’s Coffee founders Brandon and Camrin Knudsen have continued to tweak the menu on their way to more than 70 locations. In addition to coffee, tea and specialty drinks, over the years Ziggi’s added a wide assortment of sandwiches, burritos, breads and treats, along with smoothies. “We keep making menu adjustments to attract new and younger customers,” Brandon Knudsen said. “The big one for us right now is our energy drinks. It’s a segment that is growing like crazy with the younger generation who are looking for caffeine in their drinks but don’t necessarily want coffee.” The company started selling Red Bull products a few years ago. But even though they sold a lot of Red Bull, “it was hard to see big profits from it because of the cost of buying and shipping the product.” Now, Ziggi’s has its own line of energy drinks, a better long-term approach for the brand, he said. A price management initiative has also proved beneficial, with the intent of moving menu items faster, and Ziggi’s continues to focus intently on finding qualified franchisees. Knudsen said the company will sign with those who are new to franchising, but operators must already have strong relationships and partnerships in the communities where they want to open. “We have made a big effort to only sign franchisees who can deal with some of the challenges of high interest rates and rising construction costs and labor,” said Knudsen. “We are not requiring any of our new franchisees to buy three or five or 10 stores at a time. Look, we need and we want our franchisees to succeed. That’s why we want to make sure they don’t take on too much.” Ziggi’s debuts on this ranking with systemwide sales growth of 164 percent from 2020 to 2022, and unit growth of 163 percent during that span. -------------------------------------------------------------------------------- United Real Estate CEO Dan Duffy #19 UNITED REAL ESTATE Residential real estate brokers When asked about the secret to United Real Estate’s sustainable growth, CEO Dan Duffy doesn’t hesitate. “I think your headline has to be, ‘United Real Estate Embraces Change,’” he said. A high-energy leader, Duffy talked about the difference between strategy and tactics. “All our tactics are aligned with a fierce curiosity and a fierce commitment to improving the outcomes and the lives of our affiliated real estate professionals,” he said. United Real Estate, which posted three-year sales growth of 102.8 percent from 2020 to 2022, is a Fast & Serious repeater. Last year, the company ranked No. 2 on the list. This year it dropped 17 spots, but still made the cut. Being a nimble company has helped it navigate ongoing shifts in the residential real estate markets. “When the market was approaching its apex in 2021, it started to retreat in mid 2022 and so we were making direct investments. We were not selling as many franchises but instead investing in the growth of our existing franchises because we knew that they had an opportunity to recruit and capture market share,” Duffy said. Now, he continued, “it’s absolutely the perfect time for us to come in with our systems and tools so we can help franchisees reduce their operating expense without harming their value proposition at the local level.” An ability to put in the capital to expand has helped United Real Estate continue its growth push. “While a lot of other real estate companies have gone through a lot of downsizing in the last year, we’ve embraced the changing market conditions and adjusted accordingly,” Duffy said. -------------------------------------------------------------------------------- Goldfish Swim School CEO Chris McCuiston #20 GOLDFISH SWIM SCHOOL Swimming lessons schools Chris McCuiston insisted every business decision he and his wife, Jenny, make about Goldfish Swim School aims to put their customers first. That approach, he said, has been the catalyst behind the brand’s three-year sales growth of 207.9 percent, reaching $262 million in 2022. “For us it all comes down to the customer experience on everything, from the impression that you hear on the street about us to how you’re booking in for one of our programs and how those kids are moving through our programs to how well we’re communicating with the parents,” McCuiston said. “It has formed the basis for everything we do.” Goldfish, which provide swim lessons to children ages 4 months to 12 years, now has more than 150 locations in 30-plus states. “We’ve been very mindful of the fact that competition continues to enter this space. But that has forced us to make more of an effort to differentiate ourselves from the others and stand out,” McCuiston said. This past year, Goldfish improved its technology stack to ensure easier navigation of class registration. McCuiston said that has allowed the franchisees to map out a better plan for customer retention by following up on establishing long-term plans for children enrolled in their swim classes. “Parents want convenience and employees need an engagement for us to succeed,” McCuiston said. “Empowered employees are going to deliver the best customer experiences, what we call the golden experience, so we’re using data to drive a lot of our decision-making now about company strategy. The more data that we can pull and figure out how to best take advantage of that data, the better.” —Joe Halpern Goldfish Swim School grew sales by more than 200 percent from 2020 to 2022, to $262 million. CEO Chris McCuiston says that’s in part due to technology improvements. * Facebook * Twitter * WhatsApp * SMS * Email * Print * Copy article link * Save TAGS * Franchise Times January 2024 * Fast & Serious * Slim Chickens * Yogasix * Dogtopia JOE HALPERN Senior Writer * Author email Follow Joe Halpern Close GET EMAIL NOTIFICATIONS ON {{SUBJECT}} DAILY! Your notification has been saved. There was a problem saving your notification. {{description}} Email notifications are only sent once a day, and only if there are new matching items. Save Manage followed notifications Close FOLLOWED NOTIFICATIONS PLEASE LOG IN TO USE THIS FEATURE Log In Don't have an account? 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