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We've updated our Privacy Policy to reflect the increased transparency
requirements of the EU General Data Protection Regulation (known as the 'GDPR').
 
 
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GuruAid Solutions
The age of smart, digitally connected homes is upon us. Today multitudes of
interconnected devices secure homes, save energy, manage entertainment, and
perform health monitoring. Trust us to help install, configure & run these
devices without a hitch.
GuruAid provides high quality independent technical support to consumers by
using a proprietary knowledge repository; software tools to detect and fix
problems automatically, and certified trained technologists. Some of the support
services offered by us maybe available for free from the vendor. Use of
trademarks is for reference only.
Toll Free Assistance:1 855 525 4908


About Lester
Lester is a Technology Solutions & Business Services company with over 800
employees. Our delivery centres are located in Connecticut, USA and Mumbai,
India. Our organization has two business divisions, the Technology Solutions
Division (for Consumers and Business) and the Business Services Division (for
Publishing, Not for Profit and Information Services Sector).
Lester is a preferred service provider to business clients and consumers for its
successful track record, de-risked & value for money offerings, onshore &
offshore service delivery capability and a deep set of competencies.
Click to view the list of our customers.





What our client say...

  I was working with computer technician Atish Patil, the overall experience was
good and informative...

Sha Shuford
18 Nov 17

  I just renewed for another 2 years with GuruAid. The techs are fantastic and I
have left every sess...

David Schofield
18 Nov 17

  they are responsive and professional. I highly recommend Atish Patil helped
me. He quickly got m...

Dr Paul Mann
18 Nov 17

  Had a problem getting Google Chrome search bar up for home page.......had very
good reception from ...

Barry Jones
18 Oct 17

  I was having some problems with my computer system and I was connected with
Atish Patil (Technician...

creeper46
10 Oct 17

  Atish Patel was absolutely great in cleaning my computer and IPhone today,
Oct. 9, 2017. I have us...

Ethan Bartholomew
10 Oct 17

  Atish Patil has been very thorough, patient and guided me through tasks while
doing his job efficie...

Bhadra Vadgama
10 Oct 17

  Atish Patil my tech for today was pleasant to talk to and answered my
questions and explained what...

Deirdre Rigby
10 Oct 17

  I have been working with these wonderful people all week and they have helped
me immensely. I am gr...

Patricia Gonzales
10 Oct 17

  computer services just a phone call away the cost is more than fair step by
step check over rebuild...

jerry l torres
10 Oct 17


Ratings


 


BUSINESS PORTFOLIO

Lester USA (www.Lesterusa.com) was founded in Branford, Connecticut by Robert
Lester in 1981. Bob was one of the early adopters of Information Technology in
the business services industry and used technology platforms such as IBM's
AS/400 and HP-UX to provide differentiated & high-quality solutions to the
Publishing and Non-Profit industries.


 


PUBLISHING INDUSTRY

For over 30 years, LesterUSA's publishing division has helped publishers acquire
and renew subscribers for their paid and controlled subscription magazines.
Whether our clients need to build qualified circulation before their BPA or AAM
audit or simply boost their paid subscriber base, we can guide them through this
process. We have the experience to grow your subscriber base for your print and
digital assets.

LesterUSA's Publishing Division staff has years of experience and includes
on-staff circulation specialists. We have been a member of BPA's Telemarketing
Committee since it's inception. We understand the goals of Audience Development
Managers. We know how precious a list can be, that sometimes every last
subscriber is needed on the BPA statement.

We understand audit requirements and deadlines. And, we realize there are budget
constraints. We'll design the most effective strategy to meet our clients'
circulation goals, and closely monitor and evaluate their results.
   

   


NON PROFIT INDUSTRY

For over 30 years, LesterUSA's fund raising division has implemented thousands
of successful personalized cost-effective, Annual Fund, Capital, Membership and
Specialty Campaigns for leading Universities, Colleges, Independent Schools and
Non-Profit Organizations.

LesterUSA works in partnership with our clients to create campaigns that deliver
maximum results. Lester strives to upgrade donors, re-engage lapsed donors and
convert non-donors. Our experienced and caring callers work on our client's
behalf to increase the retention rate, improve upon the level of contribution
and provide valuable data enhancement.

At LesterUSA there are no limitations on the time or effort that go into
campaign development and execution. We will effectively represent your cause by
precisely blending resources into a cost conscious campaign. LesterUSA delivers
the best value for your fund raising budget.
   

   


OUTSOURCED LEAD GENERATION

As our clients have moved to Performance Based Marketing, LesterUSA has
transitioned with them to provide quality Lead Generation Service. We have
experience in finding quality prospects across a broad range of industries,
including Information Technology.

Our Lead Generation service is aimed at finding prospects that have shown an
organic interest in our client's products and services. We perform content
marketing to find such prospects. Content maybe in the form of a white paper
that the prospect has agreed to receive; or a webinar that they have agreed to
attend; or a newsletter subscription. By sowing an interest, they are more
likely to buy a product or a service from you.

Increasingly marketing departments are under pressure to demonstrate Return on
Investment on their marketing investments. Website Page views, Search Marketing
Views, or Advertising on Print and Digital assets is no longer enough. Leads is
the new currency.
 


OUR CUSTOMERS




OUR TECHNICAL SERVICES

Confused with the hard to understand, cryptic product installation & setup
instructions. Leave it to the experts to install and configure your operating
system, or a printer, or the antivirus software, or any internet enabled home
appliance.

We can fix any software problem you face. You won't get the run around or
excuses. No matter how complex the problem, you can count on our certified
technicians to spend as much time necessary to fix the problem until you are
completely satisfied.

As you surf the net, download apps, add new programs, and clutter your computer
with unnecessary stuff, you will slow down your computer. Simple tasks will
start taking longer than it did before. Our technicians know all the tricks of
the trade to clean up and tune-up your PC so that it regains its past glory.

Software and hardware is becoming more and more complicated. You need someone
who can make sense of all of this complexity and help you figure out how to use
some of this stuff and get the most value from your technology purchases. Well
you can count on us.
 


TECHNOLOGY PRODUCT NEWS

SURFACE PRO 3 REVIEW: HAS MICROSOFT FINALLY MADE A TABLET TO REPLACE YOUR
LAPTOP?
READ MORE

XBOX ONE REVIEW- NOW WITH ADDED ONEGUIDE, THE XBOX ONE IS A POWERFUL MEDIA
MACHINE
READ MORE

XBOX ONE REVIEW: A FAST AND POWERFUL WORK IN PROGRESS
READ MORE

 


TRENDING TECH ISSUES

IE 11 STOPPED WORKING
READ MORE

BROWSER HIJACK
READ MORE

MICROSOFT SECURITY ESSENTIALS
READ MORE


MANAGEMENT TEAM

 * Rajiv Samant - CEO
   
   Rajiv started his career at Intel in 1985 on Unix Operating System. Over the
   last 28 years he has been in leadership roles at McKinsey (Electronics
   Practice Leader), IBM (General Manager of AIX Division), and Disney (Senior
   Vice President). He is a graduate of Indian Institute of Technology, Mumbai,
   and Massachusetts Institute of Technology.

 * Nikhil Kothari - Managing Director
   
   
   Nikhil Kothari an entrepreneur since 1992 has experience of a decade in the
   manufacturing sector (at Jaysynth) and since 1999 in the IT outsourcing
   services sector. As founder of Enlink he successfully executed technical
   support contracts with Gateway Computers, MSN and Hotmail. An Engineering
   graduate from Mumbai University he is also a member of the Entrepreneurs
   Organization.

 * Joan Marcus - SVP
   
   Joan Marcus is the Senior Vice President of Lester Inc. For 25 years she has
   worked tirelessly on behalf of our Non-Profit Sector, Publishing, and
   Information Services Clients. Joan has been instrumental in building
   long-term partnerships - many spanning more than a decade with leading
   clients such as Dun and Bradstreet, Consumers Union, and Penton Media. Joan
   started her career as a Clinical Psychologist, after earning a Master of Arts
   degree in Clinical Psychology from Boston College and a Master of Science
   degree in Criminal Justice from the University of New Haven.

 * Dee Galligan - VP Operations
   
   Dee Galligan is the Vice President of Operations. Like many of Lester's
   employees, Dee has been with the company for more than 20 years. She is
   responsible for managing the operations across Lester's service delivery
   centers in the US and India. Dee started her career as a call center
   representative with Lester in 1995, and over the years has grown into an
   accomplished operational executive. Dee graduated Summa Cum Laude with a
   Bachelor of Science degree in Business from Dominican College in New York.

 * Peter Sanford - VP Finance
   
   Peter Sanford is Vice President of Finance and Human Resources. He is charged
   with managing the day-to-day finances and also enforcing Lester's HR policies
   and compliance with all US telemarketing regulatory guidelines. Peter joined
   Lester in 2005 and has more than 20 years experience in Finance and
   Accounting. Peter graduated Cum Laude with a Bachelor of Business
   Administration in Public Accounting from Pace University in New York.

 * Lisa Pistilli - VP Marketing
   
   Lisa Pistilli is the Vice President of Business Development at Lester. Lisa
   just completed 16 years with our company. She is instrumental in managing all
   of Lester's Publishing and Information Services clients. Prior to Lester,
   Lisa worked as a circulation manager at Kappa Publishing and then Chilton
   Company. Lisa earned her BBA in Marketing at George Washington University and
   her MBA in General and Strategic Management from Temple University.

 
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Address: 100 South Shore Drive, Suite 175, East Haven, Connecticut • 06512 • USA
• Tel. +1 203 488 5265