Submitted URL: https://helpdesk.fidelitypayment.com/
Effective URL: https://helpdesk.fidelitypayment.com/support/home
Submission: On August 04 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 11 IPs in 2 countries across 7 domains to perform 26 HTTP transactions. The main IP is 18.207.50.32, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.fidelitypayment.com.
TLS certificate: Issued by R11 on August 4th 2024. Valid for: 3 months.
This is the only time helpdesk.fidelitypayment.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 18.207.50.32 14618 (AMAZON-AES)
3 18.239.50.51 16509 (AMAZON-02)
5 3.160.150.13 16509 (AMAZON-02)
4 18.244.28.69 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.165.183.107 16509 (AMAZON-02)
1 108.138.7.106 16509 (AMAZON-02)
2 18.154.84.122 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 172.66.0.145 13335 (CLOUDFLAR...)
26 11
Apex Domain
Subdomains
Transfer
16 freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 96325
assets10.freshservice.com — Cisco Umbrella Rank: 94611
assets6.freshservice.com — Cisco Umbrella Rank: 93810
assets1.freshservice.com — Cisco Umbrella Rank: 94989
assets3.freshservice.com — Cisco Umbrella Rank: 95390
assets2.freshservice.com — Cisco Umbrella Rank: 95763
assets7.freshservice.com — Cisco Umbrella Rank: 93697
fidelitypayment.attachments.freshservice.com
assets8.freshservice.com — Cisco Umbrella Rank: 93698
495 KB
4 fidelitypayment.com
helpdesk.fidelitypayment.com
145 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 55365
2 gstatic.com
fonts.gstatic.com
37 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
0 myfreshworks.com Failed
fidelitypayment-org.myfreshworks.com Failed
26 7
Domain Requested by
4 helpdesk.fidelitypayment.com 1 redirects helpdesk.fidelitypayment.com
3 assets4.freshservice.com helpdesk.fidelitypayment.com
assets3.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets8.freshservice.com helpdesk.fidelitypayment.com
2 fidelitypayment.attachments.freshservice.com helpdesk.fidelitypayment.com
2 assets2.freshservice.com helpdesk.fidelitypayment.com
2 assets1.freshservice.com helpdesk.fidelitypayment.com
2 assets10.freshservice.com helpdesk.fidelitypayment.com
1 assets7.freshservice.com helpdesk.fidelitypayment.com
1 fe-perf-assets.freshworks.com helpdesk.fidelitypayment.com
1 assets3.freshservice.com helpdesk.fidelitypayment.com
1 fonts.googleapis.com helpdesk.fidelitypayment.com
1 assets6.freshservice.com helpdesk.fidelitypayment.com
0 fidelitypayment-org.myfreshworks.com Failed helpdesk.fidelitypayment.com
26 15

This site contains no links.

Subject Issuer Validity Valid
helpdesk.fidelitypayment.com
R11
2024-08-04 -
2024-11-02
3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01
2023-09-22 -
2024-10-20
a year crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03
2024-06-14 -
2025-07-12
a year crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02
2024-01-31 -
2025-02-28
a year crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
haystack.es
WE1
2024-07-23 -
2024-10-21
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.fidelitypayment.com/support/home
Frame ID: 566FEBE1E7889B3C52E66184927CEC34
Requests: 25 HTTP requests in this frame

Screenshot

Page Title

Support : Sola

Page URL History Show full URLs

  1. https://helpdesk.fidelitypayment.com/ HTTP 302
    https://helpdesk.fidelitypayment.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

26
Requests

96 %
HTTPS

20 %
IPv6

7
Domains

15
Subdomains

11
IPs

2
Countries

749 kB
Transfer

3119 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.fidelitypayment.com/ HTTP 302
    https://helpdesk.fidelitypayment.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

26 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.fidelitypayment.com/support/
Redirect Chain
  • https://helpdesk.fidelitypayment.com/
  • https://helpdesk.fidelitypayment.com/support/home
125 KB
36 KB
Document
General
Full URL
https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.207.50.32 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-207-50-32.compute-1.amazonaws.com
Software
fwe /
Resource Hash
3824af88856c97566b95756c0dc86649882f6ea76ff18732cc186085808ea1ae
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sun, 04 Aug 2024 16:58:30 GMT
etag
W/"3824af88856c97566b95756c0dc86649"
nel
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referrer-policy
strict-origin-when-cross-origin
report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
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x-ratelimit-remaining
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x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
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x-runtime
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x-trace-id
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x-xss-protection
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Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Sun, 04 Aug 2024 16:58:30 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.fidelitypayment.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
16
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
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x-request-id
f835b915-e0c7-93ba-9ab9-47fd5313e12d
x-runtime
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x-trace-id
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x-xss-protection
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i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets4.freshservice.com/assets/cdn/
10 KB
4 KB
Script
General
Full URL
https://assets4.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.50.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-239-50-51.ams58.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 02 Sep 2023 16:07:53 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 ecbb6ac82f8f6ff46460b69097d121ec.cloudfront.net (CloudFront)
x-amz-cf-pop
AMS58-P3
age
29119838
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
nJOqVQ4iYDZVBO2XFiSD4JwKkYsSNuRCZeKx9TI3SZwbYikDfYeZvg==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
assets10.freshservice.com/assets/cdn/i18n/
58 KB
16 KB
Script
General
Full URL
https://assets10.freshservice.com/assets/cdn/i18n/en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-13.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 07 Jun 2024 11:39:45 GMT
content-encoding
gzip
via
1.1 f2a51982e289d888963f4f93b48c5f22.cloudfront.net (CloudFront)
x-amz-version-id
hh0icSzYzroI20NmLuO9vpCvUr0FkXZ9
x-amz-cf-pop
FRA60-P7
age
5030326
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15978
last-modified
Fri, 07 Jun 2024 09:57:25 GMT
server
AmazonS3
etag
"dab40b5be145b026690ae8f92b234907"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
E8ipbwEUOH4hQ3Max34la9M4tj-tIubfDj4ewXPYzKYIM99Enr4q1g==
expires
Sat, 07 Jun 2025 15:57:23 GMT
theme.css
helpdesk.fidelitypayment.com/support_v2/
681 KB
102 KB
Stylesheet
General
Full URL
https://helpdesk.fidelitypayment.com/support_v2/theme.css?v=FS301721917434
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.207.50.32 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-207-50-32.compute-1.amazonaws.com
Software
fwe /
Resource Hash
7a8145c087c83a12617b033d0b421d6068b1727d40cc05bd97fc36fc1af8a472
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.fidelitypayment.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 04 Aug 2024 16:58:30 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
28
x-xss-protection
1; mode=block
x-request-id
890118ff-5539-9e96-bcc2-3a4804784201
x-trace-id
00-4c8a96d5f22d0a0225c78cf6913d6fff-1adc40845bc8900b-01
x-runtime
0.022917
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"7a8145c087c83a12617b033d0b421d60"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
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assets6.freshservice.com/assets/cdn/
38 KB
7 KB
Stylesheet
General
Full URL
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-28-69.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 14 Jun 2024 07:54:03 GMT
content-encoding
gzip
via
1.1 9d9d26d9703b4c6c3675b4a7241fe21e.cloudfront.net (CloudFront)
x-amz-version-id
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x-amz-cf-pop
CDG52-P5
age
4439068
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6853
last-modified
Fri, 14 Jun 2024 04:31:41 GMT
server
AmazonS3
etag
"ba14a55284b509d7df9047e9dd1f246f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
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expires
Sat, 14 Jun 2025 10:31:40 GMT
css2
fonts.googleapis.com/
7 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dd4346a722f73229419ca5e2a2902f05f182a432adb7eea2fad34ce01b8e4ba7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 04 Aug 2024 16:58:30 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sun, 04 Aug 2024 16:54:16 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 04 Aug 2024 16:58:30 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets1.freshservice.com/assets/cdn/support_v2_lang/
2 KB
1 KB
Script
General
Full URL
https://assets1.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.165.183.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-165-183-107.zrh55.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 09 Jun 2024 03:49:30 GMT
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
content-encoding
gzip
via
1.1 01c82f5226ffef5f7e654ffdbab24db6.cloudfront.net (CloudFront)
x-amz-cf-pop
ZRH55-P1
age
4885741
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
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expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-16bda24403e1d6f1152d2416bacc4283bb86b42132c62aa6a8689be7a3d74724.js
assets3.freshservice.com/assets/cdn/
2 MB
441 KB
Script
General
Full URL
https://assets3.freshservice.com/assets/cdn/portal_v2_head-16bda24403e1d6f1152d2416bacc4283bb86b42132c62aa6a8689be7a3d74724.js
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-28-69.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
16bda24403e1d6f1152d2416bacc4283bb86b42132c62aa6a8689be7a3d74724

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 29 Jul 2024 12:41:58 GMT
content-encoding
gzip
via
1.1 5fcaff61319ae387c2158360c598d28a.cloudfront.net (CloudFront)
x-amz-version-id
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x-amz-cf-pop
CDG52-P5
age
533793
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
450980
last-modified
Mon, 29 Jul 2024 11:26:10 GMT
server
AmazonS3
etag
"3306b4792eadbe55774b29c1e23b2086"
content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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expires
Tue, 29 Jul 2025 17:26:03 GMT
portal_v2_print-70c5f1568620331a0ad415b6f336c33845a57fca02d40877943f693d5fdc2fcc.css
assets2.freshservice.com/assets/cdn/
34 KB
5 KB
Stylesheet
General
Full URL
https://assets2.freshservice.com/assets/cdn/portal_v2_print-70c5f1568620331a0ad415b6f336c33845a57fca02d40877943f693d5fdc2fcc.css
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
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server
AmazonS3
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71 KB
Script
General
Full URL
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Requested by
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URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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108.138.7.106 , United States, ASN16509 (AMAZON-02, US),
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Request headers

Referer
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User-Agent
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Response headers

date
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via
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content-type
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cache-control
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Requested by
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URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
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Request headers

Referer
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User-Agent
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Response headers

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x-amz-version-id
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server
AmazonS3
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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content-encoding
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server
AmazonS3
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2 KB
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Full URL
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Host: helpdesk.fidelitypayment.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
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Software
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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content-encoding
gzip
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Full URL
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.165.183.107 , United States, ASN16509 (AMAZON-02, US),
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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content-encoding
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server
AmazonS3
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vary
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General
Full URL
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Requested by
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URL: https://assets3.freshservice.com/assets/cdn/portal_v2_head-16bda24403e1d6f1152d2416bacc4283bb86b42132c62aa6a8689be7a3d74724.js
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H2
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TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
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x-amz-version-id
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content-encoding
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x-cache
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last-modified
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server
AmazonS3
etag
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vary
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General
Full URL
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support_v2/theme.css?v=FS301721917434
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.50.51 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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content-encoding
gzip
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server
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vary
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4 KB
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Full URL
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support_v2/theme.css?v=FS301721917434
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
Mon, 21 Aug 2023 07:13:38 GMT
x-amz-version-id
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content-encoding
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x-amz-cf-pop
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AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:02 GMT
server
AmazonS3
etag
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vary
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x-amz-cf-id
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expires
Sat, 19 Nov 2022 14:53:01 GMT
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18 KB
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Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.fidelitypayment.com
User-Agent
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Response headers

date
Thu, 01 Aug 2024 20:49:34 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin-resource-policy
cross-origin
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server
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cross-origin-opener-policy
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report-to
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expires
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Full URL
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Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support_v2/theme.css?v=FS301721917434
Protocol
H2
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Server
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Request headers

Referer
https://helpdesk.fidelitypayment.com/support_v2/theme.css?v=FS301721917434
Origin
https://helpdesk.fidelitypayment.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

x-trace-id
00-3f51c75c35aefa44ef5ef0e153836b8e-bd1968b705480259-01
date
Sun, 04 Aug 2024 16:58:30 GMT
last-modified
Wed, 31 Jul 2024 10:55:31 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"66aa1823-1428"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
3
accept-ranges
bytes
content-length
5160
x-request-id
60a4c972-664f-97dd-9d1f-85e10edd4467
expires
Wed, 02 Aug 2034 16:58:30 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v32/
18 KB
19 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v32/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
89978e658e840b927dddb5cb3a835c7d8526ece79933bd9f3096b301fe1a8571
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.fidelitypayment.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 01 Aug 2024 20:50:35 GMT
x-content-type-options
nosniff
age
245275
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
18536
x-xss-protection
0
last-modified
Thu, 01 Aug 2024 20:41:24 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 01 Aug 2025 20:50:35 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets8.freshservice.com/assets/portal_v2/
1006 B
1 KB
Image
General
Full URL
https://assets8.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.fidelitypayment.com
URL: https://helpdesk.fidelitypayment.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-28-69.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 19 Dec 2023 21:10:57 GMT
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
content-encoding
br
via
1.1 5fcaff61319ae387c2158360c598d28a.cloudfront.net (CloudFront)
x-amz-cf-pop
CDG52-P5
age
19770455
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:09 GMT
server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
5WnD7X5v3EgKfxLGx7x-RzqISCDar_xCSZ7r2ubsy_9KFzjWEyZtsA==
expires
Sat, 19 Nov 2022 14:53:08 GMT
sola_ol_pos_clr_rgb_230607.png
fidelitypayment.attachments.freshservice.com/data/helpdesk/attachments/production/19001949525/fav_icon/
1 KB
2 KB
Other
General
Full URL
https://fidelitypayment.attachments.freshservice.com/data/helpdesk/attachments/production/19001949525/fav_icon/sola_ol_pos_clr_rgb_230607.png?Expires=1723395510&Signature=pa8XGrSUKDOV7WhQ-q-7qrdDoOVjVv-avQfYV41fVXSh5Oi-LlWTjCud5KTaFSgJsbWnnHY3iNYLC9s1uOBGs~se5aYxDFpJZj8utEA8bKirTjZWbbMxktA3QfpHPAsrvr3mATjMFM11sD21VtMsqMQPsA3bViLAf0xEm567UfMx12S9QNum8RFjzuf1oCOtFlVuW3JWlk~Z22PEIVxAGLGbhIVQriNHoLTbldk5uyI0bcCAqC4D3N6uosKFAPzAHycouGZR5a9K6m-2fRFw7L5xbEekuskg9lfNn3CW3dtwBFw6pv6GzWg0UD4W5CIQPe1L~ashfWFhmR-djzgKLQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.154.84.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-154-84-122.lhr5.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f2564a0dae4e64f565c5b855530f6c40ae6782d4e6168a78c6c416be14bcee9

Request headers

Referer
https://helpdesk.fidelitypayment.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 04 Aug 2024 16:58:32 GMT
x-amz-version-id
PnjpHDQJdtALbnrlN8ADTIFYN2m8CCRw
via
1.1 5512e06eea73df27db66863a963b7b4c.cloudfront.net (CloudFront)
last-modified
Thu, 25 Jul 2024 14:28:05 GMT
server
AmazonS3
x-amz-cf-pop
LHR5-P7
etag
"e7f6c79ef1fc6169a637f55d5138318f"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
1132
x-amz-cf-id
7eCYlxaX396JJn7KUaUJv_-2Lvjb_BuCsZzOPHgTLAah-Al4QoSsCw==
analytics
rum.haystack.es/freshservice/
0
0
Preflight
General
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.fidelitypayment.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.fidelitypayment.com
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8ae017be4d3a39c1-FRA
content-length
0
date
Sun, 04 Aug 2024 16:58:32 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
64255
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
d9bfc7dc-3c8a-4e7b-9adf-099230c53d53
x-trace-id
00-d52067d46f37a592f86414ade3306448-b48b6c6dd26f7d6d-00
analytics
rum.haystack.es/freshservice/
0
0
Fetch
General
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://helpdesk.fidelitypayment.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-type
application/json

Response headers

date
Sun, 04 Aug 2024 16:58:32 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
2
alt-svc
h3=":443"; ma=86400
x-request-id
ad30e32d-e30a-4275-907f-7ef5317b3886
x-trace-id
00-91129ef8e1c683da9f9ec8c91fa63a76-556c376702a6dbb2-00
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://helpdesk.fidelitypayment.com
x-ratelimit-remaining
64251
access-control-allow-credentials
true
cf-ray
8ae017bf2ea139c1-FRA

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
fidelitypayment-org.myfreshworks.com
URL
https://fidelitypayment-org.myfreshworks.com/api/v2/users/373181743602405970/image?variant=SMALL

Verdicts & Comments Add Verdict or Comment

240 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| triggerFroalaImageEvent function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| detachEventListeners function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky function| FSModal function| FsPageless function| FsPopover object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| addCCPopover function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| shareTicketModal function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

5 Cookies

Domain/Path Name / Value
helpdesk.fidelitypayment.com/ Name: _x_m
Value: x_m
helpdesk.fidelitypayment.com/ Name: _x_d
Value: x_3
helpdesk.fidelitypayment.com/ Name: _x_w
Value: 13
helpdesk.fidelitypayment.com/ Name: _itildesk_session
Value: d0l0T01icXIzRjZ3MzFiRm5BbjRLYjJBMnNtY0tmZ1RhWVRWNHduakJKWWQ4RGl5eVR0d0JvRXBRTDVNdE5udmtzeGNHN2g0TWs5ajlQTGF0MTQ5Yk5nZWo2NUQwdU1na0ZtcVk0aGg2L0M4SW0rUXZMUEVTMUNLVWEvdURRYm84WjUzNkd5M20rM2FmVUsybHdEVkpZb0F5MDU4ZU03cGM5Sk1rVVkvWkJWY3VET0xrYWVjWWptbUxFa2FIWUg0LS0vSHNTVG5Pak5QVmVzKzlucDlXOXNRPT0%3D--685bd321e325670819da443ff93f781e99a50f45
fidelitypayment-org.myfreshworks.com/ Name: XSRF-TOKEN
Value: 269b7e55-6d05-4b83-b24f-42ed8914d45b.M1EU4dOR4qeBY1na+tCjbYw0icaKmi87noNhDYG/4Mo=

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
fe-perf-assets.freshworks.com
fidelitypayment-org.myfreshworks.com
fidelitypayment.attachments.freshservice.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.fidelitypayment.com
rum.haystack.es
fidelitypayment-org.myfreshworks.com
108.138.7.106
172.66.0.145
18.154.84.122
18.165.183.107
18.207.50.32
18.239.50.51
18.244.28.69
2a00:1450:4001:829::200a
2a00:1450:4001:82a::2003
3.160.150.13
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b
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9f2564a0dae4e64f565c5b855530f6c40ae6782d4e6168a78c6c416be14bcee9
a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62
a20dacb9aea471c469cdb41f94af101ff79e4f7501f86e54e4e441f6fd2c03c4
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d9bada3a44bb2ffa66dec5cc781cafc9ef17ed876cd9b0c5f7ef18228b63cebb
dd4346a722f73229419ca5e2a2902f05f182a432adb7eea2fad34ce01b8e4ba7
f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535