dotdigital.com Open in urlscan Pro
104.18.237.33  Public Scan

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Text Content

1
 * Instant demo
 * Login

 * Platform
    * All features Cross-channel marketing tools to make your campaigns a breeze
    * Why Dotdigital? Smart, sustainable cross-channel marketing platform built
      by marketers
    * All services A helping hand from marketing experts when you need it
    * What's new The newest features to help you wow your customers
   
   Tools of the trade
    * Email marketing
    * SMS marketing
    * Communications API
   
   Watch a 5-minute demo
 * Use cases
    * Ecommerce Marketing Use best-in-class tools to scale your ecommerce
      marketing
    * Marketing automation Attract, engage, and retain audiences with
      personalized messaging
   
    * Education marketing
    * Nonprofit marketing
   
    * Retail marketing
    * Travel marketing
   
    * Financial services marketing
   
    * Communications API Connect with our APIs to send, receive, and reply at
      scale
   
   Request a demo
 * Success stories
    * Converse Apparel brand improves CX in international markets with live chat
      Read their story
    * Lyre's Independent drinks brand pivots with personalized marketing
      campaigns Read their story
    * Tottenham Hotspur Increase their retail revenue by a massive 233% Read
      their story
    * Ordnance Survey National mapping agency boosts email marketing revenue by
      107% Read their story
   
   Stories by use case
    * Ecommerce marketing
    * Marketing automation
    * Education marketing
    * Nonprofit marketing
    * Retail marketing
    * Sports marketing
    * Travel marketing
   
   Request a demo
 * Partners
    * Integration partners Extend how you use Dotdigital with our technology
      partners
    * Agency partners Find a service partner to help solve your marketing
      challenges
   
   View all partners
    * Premier technology partner status makes dotdigital the #1 choice.
    * Connect your store and start growing your business.
    * Powerful platform features to increase your online orders.
    * The ideal solution for CRM marketers to make their data go further.
    * Grow your business with our powerful CRM connector.
   
   Become a partner
 * Pricing
 * Learning
    * Blog Dive into our blog content and learn more marketing tips
    * Events Join us for live and virtual events and learn from industry
      professionals
    * Resources Learn about marketing to your audience from our in-house created
      guides
    * Videos Watch as industry experts share practical marketing insights and
      tactics
   
   More learning
    * Training Hub
    * Developer Hub
    * Help Center
   
   Explore the learning hub

Talk to us
Search for:
Powerful customer data solution


THE PLATFORM FOR DATA-DRIVEN MARKETERS

Being customer-first is essential. Dotdigital helps you harness the power of
your data to create personalized cross-channel messaging that delivers
exceptional customer experiences.

 * Instant demo
 * About the platform



Discover The Total Economic Impact™ of Dotdigital LEARN MORE »


ACTIONABLE DATA


TRUSTED BY MARKETERS TO DELIVER MEMORABLE EXPERIENCES

 * DATA UNIFICATION
   
   With all the power of a customer data platform (CDP), Dotdigital unites
   customer data from every cross-channel touchpoint to create a seamless
   customer journey.

 * SEGMENTATION
   
   Create advanced customer segments based on engagement actions, RFM,
   demographic data, and behavioral insights to create truly personalized
   experiences.

 * CAMPAIGN ORCHESTRATION
   
   Turn data and customer insights into intelligent cross-channel campaigns from
   one central solution to connect with your audience whenever and wherever they
   are.


ACTIVATE


CROSS-CHANNEL MARKETING


YOUR CROSS-CHANNEL, DATA-DRIVEN MARKETING JOURNEY STARTS HERE

 * Email marketing
 * SMS marketing
 * Landing pages & forms
 * Social & search retargeting
 * Live chat
 * Push notifications




 * PERSONALIZE YOUR CAMPAIGNS
   
   Design emails your audiences want to receive. Our intuitive drag-and-drop
   functionality makes it simple to personalize and test every message.


 * REACH YOUR AUDIENCE
   
   Reach your customers fast with SMS marketing campaign tools that inform
   rather than interrupt. Segment your audiences and maximize your reach.


 * ELEVATE EVERY ENGAGEMENT
   
   Boost acquisition and conversions with pages and forms. Grow your email list
   and employ Dotdigital’s form builder to get to know your customers better.


 * PLAY THE HITS AGAIN
   
   Bring customers back to your website. Use our Google Ads and Facebook
   extensions to re-engage customers and drive sales with cross-channel display
   ads.


 * RESPOND IN REAL TIME
   
   Improve the online experience with Dotdigital’s live chat tool. Handle
   queries fast and support purchases, banking your learnings to help future
   customers.


 * CONVERT ON-THE-GO
   
   Remove barriers to conversion with smart push notifications. Drive customers
   to the right page and enable in-app actions such as auto-applying discount
   codes.

Watch a demo


ABOUT THE PLATFORM


CUSTOMER STORIES


OVER 4,000 BRANDS TRUST DOTDIGITAL TO AUTOMATE THEIR CUSTOMER ENGAGEMENT

 * 
 * 
 * 
 * 
 * 
 * 



 * ORDNANCE SURVEY
   
   ORDNANCE SURVEY BOOSTS EMAIL REVENUE BY 107% THROUGH RE-ENGAGEMENT
   
    * increase in revenue-per-click
   
    * increase in email revenue
   
    * fewer emails sent
   
   Read more
   

 * SOUTHAMPTON FC
   
   SOUTHAMPTON FC’S IMPRESSIVE CREATIVE CAMPAIGN GENERATES £16,000 IN SALES
   
    * "reminder email" open rate
   
    * unique open rate
   
   Read more
   

 * CONVERSE
   
   GAINING GREATER FOOTING IN INTERNATIONAL MARKETS WITH THE POWER OF LIVE CHAT
   
    * of marketing list captured via live chat
   
    * of contacts converted into paying customers
   
    * repeat purchase rate
   
   Read more
   

 * NUTRI ADVANCED
   
   NUTRI ADVANCED SEES 470% YEAR-ON-YEAR INCREASE IN REVENUE FROM EMAIL
   AUTOMATIONS
   
    * increase in sales
   
    * decrease in average delay between orders
   
    * increase in repeat customers
   
   Read more
   

 * BEER CARTEL
   
   BEER CARTEL WITNESSES A 36% INCREASE IN TOTAL REVENUE USING DOTDIGITAL
   
    * overall database growth
   
    * increase in total revenue
   
    * surge increase in orders
   
   Read more
   

 * AWARD-WINNING SKINCARE BRAND, ADORN COSMETICS, SEES CUSTOMER LIFETIME VALUE
   AND REVENUE UPLIFT WITH DOTDIGITAL.
   
    * increase in customer lifetime value (CLV)
   
    * increase in total revenue
   
    * database growth over the last twelve months.
   
   Read more
   


SEAMLESS INTEGRATIONS


INTEGRATE WITH ALL YOUR CURRENT SOLUTIONS AND YOUR FUTURE SOLUTIONS, TOO

 * Premier technology partner status makes Dotdigital the #1 choice.
 * Powerful platform features to increase your online orders.
 * The ideal solution to make your data go further.
 * Connect your store and start growing your business.
 * Grow your business with our powerful CRM connector.


VIEW ALL PARTNERS


EXTEND YOUR TEAM WITH OURS

 * ONBOARDING
   
   Hit the ground running. We help organizations of all sizes migrate data,
   kickstart campaigns and get back to BAU in no time.

 * TRAINING
   
   Get up to speed on marketing automation, strategies, and integrations with
   custom training sessions.

 * CUSTOMER SUCCESS
   
   We’re invested in your success. Dotdigital experts are just a click away,
   With the knowledge to help you smash your marketing goals.

 * CREATIVE SERVICES
   
   We provide the tools you need to design top-notch consumer touchpoints, along
   with hands-on support.

TAKE THE NEXT STEP


SEE HOW TO LEVERAGE YOUR DATA FOR CUSTOMER-FIRST MARKETING

 * Instant demo
 * Schedule a one-to-one demo

REVIEWS


HAPPY CUSTOMERS


WE THINK WE'RE AWESOME AND SO DO THOUSANDS OF OUR CUSTOMERS

I CAN’T RECOMMEND DOTDIGITAL ENOUGH.

> As a very lean team, the automated marketing programs are almost like having
> another employee. Once built, I can just leave them to fly, with the
> occasional refresh and tighten up of functionality. Their tech support is
> instantaneous and second to none, and our account manager, Dil goes above and
> beyond continuously.

DD FRAMES ONLINE LTD

HEAD OF MARKETING

DOTDIGITAL HAS REALLY HELPED ACROSS THE FULL FUNNEL.

> From acquisition to conversion this is a complete solution that we can trust
> to accelerate our business. The strong automation capabilities allow us to
> move faster and efficiently while closing the gap between marketing &
> transactional emails.

HELEN OF TROY

DIGITAL MARKETING MANAGER

ONCE YOU EXPERIENCE THE FRIENDLY SUPPORT YOU WON'T WANT TO SWITCH

> We’ve compared Dotdigital with the competition in Europe and around the world
> and came to realize they meet our needs in terms of price, flexibility, and
> scope of services we need. On top of this, once you experience their friendly
> support you won’t want to switch your Marketing Automation provider.

TUŠ

MARKETING AUTOMATION SPECIALIST

THE TOOL ADDRESSES ALL OF OUR REQUIREMENTS

> We were able to be up and running in a very short time frame. The
> out-of-the-box connectors with our CRM system have really been a game-changer
> and have allowed us to deploy local customer journeys that are driving brand
> awareness, and customer loyalty and engagement.

POLARIS

REGIONAL CHIEF INFORMATION OFFICER

THERE MUST BE SOMETHING IN THE WATER AT DOTDIGITAL.

> Absolutely everyone we come into contact with is friendly, capable, and
> extremely helpful. We are served 24/7 at our beck and call. In addition, the
> platform is very powerful and user-friendly.  We can unreservedly recommend
> Dotdigital…

QLEVER

ECOMMERCE MANAGER





WHAT’S NEXT?


LET’S TRANSFORM YOUR DATA AND INSIGHTS INTO EXCEPTIONAL CUSTOMER EXPERIENCES

 * 1
   
   REACH OUT
   
   Dotdigital sets you up to succeed today and scale tomorrow. Talk to our team
   for demos and details, and start envisioning where you’ll go — and how you’ll
   grow.

 * 2
   
   ONBOARDING
   
   Our cross-channel marketing platform is easy to implement — a modern solution
   that centralizes data in one place. We’re here to help every step of the way.

 * 3
   
   START GROWING
   
   You’re focused on the future, and so are we. That’s why we continue to
   develop new features to evolve and scale your customer experiences and help
   you stay ahead of the competition.

 * Request a personalized demo


24/7 SUPPORT


WE’VE ALWAYS GOT YOUR BACK

Get support


THE LATEST FREE RESOURCES FOR CUSTOMER-CENTRIC MARKETING

 * Blog posts
 * Resources
 * Videos
 * Case studies
 * Events

 * Deliverability
   
   DELIVERABILITY: LET’S TALK ABOUT GMAIL
   
   Read more
 * Dotdigital life
   
   OPERATIONAL CHANGE: SAYING GOODBYE TO OUR MINSK COLLEAGUES
   
   Read more
 * Customer data
   
   ZERO-PARTY AND FIRST-PARTY DATA: EVERYTHING YOU NEED TO KNOW 
   
   Read more

 * TEST FOR SUCCESS: THE A/B/CS OF SPLIT TESTING
   
   Read more

 * MARKETING CALENDAR 2023: SOUTH EAST ASIA
   
   Read more

 * MARKETING CALENDAR 2023: AUSTRALIA & NEW ZEALAND
   
   Read more

 * DOTLIVE: MAKE YOUR CUSTOMERS LAST BY PUTTING THEM FIRST
   
   Watch more

 * NOVEMBER UPDATE: WHAT’S NEW IN DOTDIGITAL
   
   Watch more

 * INVEST IN MARTECH SOLUTIONS THAT DELIVER
   
   Watch more

 * NUTRI ADVANCED
   
   Read more

 * BEER CARTEL
   
   Read more

 * ADORN COSMETICS
   
   Read more

 * DOTLIVE: GAMIFICATION MARKETING ISN’T JUST FUN AND GAMES
   
   Read more


TALK TO US

 * 
 * 
 * 
 * 
 * 

 * PLATFORM
    * All features
    * All partners
    * Marketing automation
    * Ecommerce marketing
    * Email marketing
    * SMS Marketing
    * Book a demo

 * COMPANY
    * About
    * Trust Center
    * Media center
    * Investor Relations
    * Careers
    * Contact us

 * EXPAND & LEARN
    * Blog
    * Events
    * Guides
    * Videos
    * Learning Hub

 * SUBSCRIBE TO DOTDIGITAL
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   gather data around email opens & clicks using standard technologies including
   clear gifs to help us monitor and improve our newsletter.

Privacy Policy / Terms of Use / Cookie Use Policy / Modern Slavery Act
Transparency Statement / Dotdigital Investor Relations

Dotdigital is a trading name of dotdigital EMEA Limited (company number:
03762341) whose registered office is at No. 1 London Bridge, London, SE1 9BG.

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