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Submission: On September 18 via api from DE — Scanned from DE
Effective URL: https://rusticmill-candle-co.square.site/
Submission Tags: phishingrod
Submission: On September 18 via api from DE — Scanned from DE
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Shop Now SHOPPING CART You don't have any items in your cart. Checkout Continue Shopping Accepted here Shop Now "SPARKLE, SHINE, GLIMMER AND GLOW" FEATURED ITEMS Desert Bloom Candle $15.00 Shop Now Sea Petals Candle $15.00 Shop Now Brewed Awakening Candle $15.00 Shop Now REPURPOSE YOUR JARS Rustic Mill Candle Co. is committed to sustainability and minimizing waste. That's why we encourage our customers to repurpose their concrete candle vessels once the candle burns down. Our vessels are made from high-quality concrete, which is durable and versatile material that can be used in a variety of different ways. Here are some creative ideas for repurposing your concrete vessel: * Planters: Fill your vessel with soil and a plant to create a unique and stylish planter. The concrete material will give your plants a sturdy base and an industrial chic-look. * Desk organizer: Use your vessel to store pens, pencils, and other office supplies on your desk. The heavy weight of concrete will prevent it from tipping over, and the minimalist design will add a touch of elegance to your workspace. * Bathroom storage: Keep your bathroom organized by using your vessel to hold cotton balls, Q-tips, or other small items. The neutral color will complement any bathroom decor. * Jewelry holder: Place your vessel on your dresser or vanity to store your ring, bracelets and other jewelry. The smooth surface of the concrete will protect your jewelry from scratches and damage. * Home decor: Use your vessel as a standalone decorative item in your home. Its minimalist and industrial look will add a touch of sophistication to any room. We believe that repurposing is not only good for the environment, but also a fun creative way to give new life to everyday objects. So, next time you finish burning one of our concrete candles, don't throw away the vessel - repurpose it! * Home * About Us * Shipping Policy * Refund/Exchange Policy * Contact Us * Gift card * Wholesale Inquiry * Privacy Policy * Terms of Service * Blog Email Instagram Pinterest Twitter -------------------------------------------------------------------------------- Stay in the Loop Sign Up This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. © 2022 RUSTIC MILL CANDLE CO. Powered by Square Back to Cart RusticMill Candle Co Secure checkout by Square Helpful Information Shipping Policy Thank you for choosing Rustic Mill Candle Co. We aim to provide you with exceptional service and ensure a smooth shipping experience. Please read our shipping policy carefully to understand how we handle shipping and delivery. Processing Time: We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received. However, please note that processing times may vary during busy seasons or due to unforeseen circumstances. We appreciate your understanding and patience. Shipping Methods and Carriers: We offer the following shipping methods: Standard Shipping: Estimated delivery within 5 business days. Expedited Shipping: Estimated delivery within 3 business days. We work with trusted shipping carriers, including USPS and UPS, to ensure reliable and timely delivery of your orders. Shipping Costs: Shipping costs are calculated based on several factors, including the shipping method, order weight, destination, and any applicable promotions. You can view the shipping costs for your order during the checkout process before finalizing your purchase. We occasionally offer free shipping promotions, so keep an eye out for those! Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. Please allow a few hours for the tracking information to update in the carrier's system. Shipping Restrictions: Due to legal restrictions and safety concerns, we may have limitations on shipping certain products or shipping to specific regions. If your order cannot be shipped to your location, we will notify you promptly and provide any available alternatives. Delivery Times: Delivery times are estimates and can vary depending on the shipping method and destination. While we make every effort to ensure timely delivery, please note that external factors such as weather conditions, customs processes, or unforeseen events may cause delays. We appreciate your patience and understanding in such situations. Packaging: We take utmost care in packaging your orders to ensure the safe delivery of your items. Our packaging materials are designed to protect the products while minimizing environmental impact. We strive to use eco-friendly and recyclable materials whenever possible. Returns Policy Thank you for shopping with Rustic Mill Candle Co. We strive to provide high-quality products and exceptional customer service. This Refund and Exchange Policy outlines the terms and conditions for refunds and exchanges on our website. Returns and Refunds: 1.1 Damaged or Defective Items: If you receive a damaged or defective candle, please contact us within 7 days of receiving your order. We will gladly provide a replacement or issue a full refund. 1.2 Change of Mind: We understand that preferences can change. If you are unsatisfied with your purchase and wish to return an item for a refund, please contact us within 7 days of receiving your order. The item must be unused, in its original packaging, and in resalable condition. Please note that return shipping costs will be the responsibility of the customer. 1.3 Refund Process: To initiate a return or refund, please contact our customer support team at info@rusticmillcandleco.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: Rustic Mill Candle Co. Attn: Returns RMA# 1206 Stephens St. Conover, NC 28613 We may require proof of purchase, photos of the item (in the case of damage), or any other relevant information to process your request. Once approved, refunds will be issued to the original payment method within 7 days. Exchanges: 2.1 Damaged or Defective Items: If you receive a damaged or defective candle, we will gladly replace it at no additional cost. Please contact us within 7 days of receiving your order to initiate an exchange. We may request evidence of the damage or defect, such as photos, to facilitate the exchange process. 2.2 Exchange Process: To request an exchange, please contact our customer support team at info@rusticmillcandleco.com. Once your request is approved, we will provide instructions for returning the item. The returned item must be unused, in its original packaging, and in resalable condition. Once we receive and inspect the returned item, we will promptly ship the replacement to you. Non-Refundable and Non-Exchangeable Items: Please note that the following items are non-refundable and non-exchangeable: Custom-made or personalized candles Sale or clearance items (unless they are damaged or defective) Shipping and Handling: Shipping and handling charges are non-refundable unless the return or exchange is due to an error on our part. Changes to the Policy: We reserve the right to modify or update this Refund and Exchange Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Questions If you have any questions or concerns about our refund and exchange policy, please contact our customer support team at info@rusticmillcandleco.com.