helpdesk.papeloja.com Open in urlscan Pro
54.145.217.116 Public Scan

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Add Verdict Report

Submitted URL:
https://helpdesk.papeloja.com/
Effective URL:
https://helpdesk.papeloja.com/support/home
Submission: On June 04 via automatic, source certstream-suspicious (June 4th 2023, 8:18:48 pm UTC) — Scanned from DE

Summary HTTP 22 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 54.145.217.116, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.papeloja.com.
TLS certificate: Issued by R3 on June 4th 2023. Valid for: 3 months.

This is the only time helpdesk.papeloja.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	54.145.217.116 54.145.217.116	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:813::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:806::2003	15169 (GOOGLE) (GOOGLE)
2	52.216.138.14 52.216.138.14	16509 (AMAZON-02) (AMAZON-02)
1	108.138.36.78 108.138.36.78	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.45 18.66.112.45	16509 (AMAZON-02) (AMAZON-02)
1	18.172.153.7 18.172.153.7	16509 (AMAZON-02) (AMAZON-02)
2	3.214.168.251 3.214.168.251	14618 (AMAZON-AES) (AMAZON-AES)
22	8

11 54.145.217.116 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-145-217-116.compute-1.amazonaws.com

helpdesk.papeloja.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.138.14 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.138.36.78 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-36-78.muc50.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-45.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.172.153.7 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-172-153-7.lhr50.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.214.168.251 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-214-168-251.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	papeloja.com 1 redirects helpdesk.papeloja.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 2294 heapanalytics.com — Cisco Umbrella Rank: 1944	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 34741 cdn.freshdev.io — Cisco Umbrella Rank: 50277	25 KB
3	gstatic.com fonts.gstatic.com	63 KB
2	amazonaws.com s3.amazonaws.com	5 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 66	1 KB
22	6

	Domain	Requested by
11	helpdesk.papeloja.com	1 redirects helpdesk.papeloja.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	helpdesk.papeloja.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	helpdesk.papeloja.com
1	fonts.googleapis.com	helpdesk.papeloja.com
22	8

This site contains links to these domains. Also see Links.

Domain
papeloja.pt
www.freshworks.com

Subject Issuer	Validity	Valid
helpdesk.papeloja.com R3	`2023-06-04` - `2023-09-02`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-04-11` - `2023-12-20`	8 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.papeloja.com/support/home
Frame ID: 758F53C7BAA4CEE0A83BE207033F7F01
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 7664DFB143313E16019B35E74BC57906
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support :

Page URL History Show full URLs

https://helpdesk.papeloja.com/ HTTP 302
https://helpdesk.papeloja.com/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1494 kB
Transfer

2608 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://papeloja.pt/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Política de privacidade

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.papeloja.com/ HTTP 302
https://helpdesk.papeloja.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.papeloja.com/support/
Redirect Chain

https://helpdesk.papeloja.com/
https://helpdesk.papeloja.com/support/home

20 KB
7 KB

187ms
187ms

Document
text/html

54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

80757a412b235c19b1a46d321aa53639fa438d3871998d36aa4922ce1892a21a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sun, 04 Jun 2023 20:18:43 GMT
etag: W/"1ddbe47ab827eaf45b44a815a5e192bb"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 68
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 040623201942
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 656b29a6-ed89-4fe2-9e09-8fdd5fb6c10d
x-trace-id: 00-f8d67e80b0024094381921987b0a62f9-cd34396542d60a76-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Sun, 04 Jun 2023 20:18:42 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.papeloja.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 45
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: a451886f-72f6-41f6-a279-dc0ab8f206a1
x-trace-id: 00-942fbbf6881e6df43eeb08d5e0959d30-e065469dc93b84f5-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
helpdesk.papeloja.com/assets/cdn/portal/styles/ 1 MB
117 KB 505ms
503ms Stylesheet
text/css 54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/assets/cdn/portal/styles/theme.css

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.papeloja.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

date: Sun, 04 Jun 2023 20:18:43 GMT
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GET
H2 200 css
fonts.googleapis.com/ 17 KB
1 KB 268ms
178ms Stylesheet
text/css 2a00:1450:4001:813::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic|Poppins:regular,600,700

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.papeloja.com/
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Response headers

strict-transport-security: max-age=31536000
date: Sun, 04 Jun 2023 20:18:43 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
last-modified: Sun, 04 Jun 2023 20:18:43 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sun, 04 Jun 2023 20:18:43 GMT

GET
H2 200 vendor.js Show response
helpdesk.papeloja.com/assets/cdn/portal/ 903 KB
907 KB 387ms
386ms Script
application/javascript 54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/assets/cdn/portal/vendor.js

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Response headers

date: Sun, 04 Jun 2023 20:18:43 GMT
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content-type: application/javascript
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cache-control: public, must-revalidate

GET
H2 200 head.js Show response
helpdesk.papeloja.com/assets/cdn/portal/scripts/ 22 KB
25 KB 271ms
270ms Script
application/javascript 54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/assets/cdn/portal/scripts/head.js

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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date: Sun, 04 Jun 2023 20:18:44 GMT
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GET
H2 200 pt-PT.js Show response
helpdesk.papeloja.com/assets/cdn/portal/scripts/locales/ 4 KB
7 KB 148ms
148ms Script
application/javascript 54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/assets/cdn/portal/scripts/locales/pt-PT.js

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Sun, 04 Jun 2023 20:18:44 GMT
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GET
H2 200 marketplace.js Show response
helpdesk.papeloja.com/assets/cdn/portal/scripts/ 124 KB
128 KB 151ms
151ms Script
application/javascript 54.145.217.116
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.papeloja.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.145.217.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-145-217-116.compute-1.amazonaws.com

Software

fwe /

Resource Hash

4998ba2694cf15fe0051af1d8fe5e2c089bed2c9e7af87c69a35403e94799d12

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Full URL

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Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150017457332/logo/P0JEy6OWmdcXk0iSyCOtF_AEDJodssFU-w.png
Requested by: Host: helpdesk.papeloja.com
URL: https://helpdesk.papeloja.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.138.14 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 0b84cdeba6609a93ceed9b8b5b4f70a02f21e774c85f4a1ea63399d03c06f330

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.papeloja.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

Date: Sun, 04 Jun 2023 20:18:45 GMT
x-amz-version-id: NuBu2h0ju81dV3T_vXA9qkGp1PLxAXkX
Last-Modified: Sat, 03 Jun 2023 14:39:11 GMT
Server: AmazonS3
x-amz-request-id: CN489193HT0HHXS0
ETag: "fc1702d8b5659877991978bd21e0170b"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 2096
x-amz-id-2: 7soymIp/ltevazjXHNllFqm7cvxt0qOBCf8JQAG2LAbtiyuyEyQRR+y7uuccBMeTdltwPylDXa0=

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 7664 2 KB
1 KB 41ms
40ms Document
text/html 18.66.112.45
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-45.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://helpdesk.papeloja.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 71844
cache-control: max-age=86400,public
content-encoding: br
content-type: text/html
date: Sun, 04 Jun 2023 00:21:22 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Fri, 06 Jan 2023 06:35:04 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 d4744f6f4cb683596fb4a26e59b2aba8.cloudfront.net (CloudFront)
x-amz-cf-id: iFXZ50KSa4w_0Fz987dLF_Ng0gNM2T9tp71qinHO5XS8Ut-NT2SWKQ==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 7664 111 KB
36 KB 176ms
51ms Script
application/javascript 18.172.153.7
AMAZON-02

General

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Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.172.153.7 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-172-153-7.lhr50.r.cloudfront.net

Software

nginx / Express

Resource Hash

c8ef9cbfc8b4fa7a8edd422aa0f0b9100d08843aa2ce05e6cad5a38a571b38c2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

date: Sun, 04 Jun 2023 20:17:08 GMT
content-encoding: br
via: 1.1 5b66c49d121e11542e2a99a7bf794c2c.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: LHR50-P5
age: 96
x-powered-by: Express
etag: W/"1bbf4-zpxL8O8XRgxCF45HUCq5fWD/+MI"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: 8OIOHUEr-qYhs14ygcv5zJIGsZSvtKJX-oekjSjT8wiXbxPaKouDKg==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 7664 37 B
260 B 373ms
119ms Image
image/gif 3.214.168.251
AMAZON-AES

General

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Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=1831014781330485&v=4225470024983258&s=5269251051136674&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelpdesk.papeloja.com&st=1685909925062

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.214.168.251 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-214-168-251.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

pragma: no-cache
date: Sun, 04 Jun 2023 20:18:45 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 7664 37 B
261 B 371ms
118ms Image
image/gif 3.214.168.251
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=1831014781330485&v=4225470024983258&s=5269251051136674&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelpdesk.papeloja.com%2F&ts=1685909925061&st=1685909925063

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.214.168.251 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-214-168-251.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.90 Safari/537.36

Response headers

pragma: no-cache
date: Sun, 04 Jun 2023 20:18:45 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.papeloja.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_1
.freshdev.io/	1970-01-20 21:46:27	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%221831014781330485%22%2C%22pageviewId%22%3A%224225470024983258%22%2C%22sessionId%22%3A%225269251051136674%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 12:18:31	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.papeloja.com%2F%22%2C%22ts%22%3A1685909925061%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.papeloja.com
s3.amazonaws.com
static.freshdev.io
108.138.36.78
18.172.153.7
18.66.112.45
2a00:1450:4001:806::2003
2a00:1450:4001:813::200a
3.214.168.251
52.216.138.14
54.145.217.116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helpdesk.papeloja.com Open in urlscan Pro 54.145.217.116 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1494 kBTransfer

2608 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Redirect headers

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Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

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Response headers

Request headers

Response headers

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Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

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Response headers

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Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

helpdesk.papeloja.com Open in urlscan Pro
54.145.217.116 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1494 kB
Transfer

2608 kB
Size

3
Cookies

22 HTTP transactions
0 data transactions