chattermill.com Open in urlscan Pro
63.35.51.142  Public Scan

Submitted URL: https://auth.chattermill.com/
Effective URL: https://chattermill.com/
Submission: On August 14 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 8 forms found in the DOM

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Name: wf-form-Book-Demo-FormGET

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  <div class="form_field-row-wrapper">
    <div class="form_field-wrapper"><label for="Job-Title-3" class="form-label">Job Title</label><input class="form-field w-input" maxlength="256" name="Job-Title-3" data-name="Job Title 3" placeholder="" type="text" id="Job-Title-3"></div>
    <div class="form_field-wrapper"><label for="Company-3" class="form-label">Company</label><input class="form-field w-input" maxlength="256" name="Company-3" data-name="Company 3" placeholder="" type="text" id="Company-3"></div>
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  <div class="form_field-wrapper"><label for="Message-3" class="form-label">Message</label><textarea id="Message-3" name="Message-3" maxlength="5000" data-name="Message 3" placeholder="" class="form-field is-text-area w-input"></textarea></div><label
    class="w-checkbox form_checkbox-wrapper"><input id="checkbox-3" type="checkbox" name="checkbox-3" data-name="Checkbox 3" class="w-checkbox-input form_checkbox" checked=""><span class="form_checkbox-label w-form-label" for="checkbox-3">I agree to
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      MR [x2]Used to track visitors on multiple websites, in order to present
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      MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables
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      #-#Used to track user’s interaction with embedded content.
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      2
      ajs_user_id [x2]Collects data on visitors' preferences and behaviour on
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      relevant to the specific visitor.
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    * demo.arcade.software
      cdn.segment.com
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      5
      __tld__ [x5]Used to track visitors on multiple websites, in order to
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 * Unclassified 22
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GET CUSTOMER INSIGHTS 10X FASTER WITH AI FEEDBACK ANALYTICS

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TRUSTED BY THE MOST CUSTOMER-OBSESSED BRANDS




ANALYZE CUSTOMER FEEDBACK AT SCALE

Discover how HelloFresh unifies and analyzes customer feedback at scale to
understand the voice of their customers.

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“With Chattermill unifying and analysing all of our customer feedback captured
at different stages of the customer journey, we are able to uncover powerful
insights and scale best-in-class customer experience.”
Steve Crolic
Head of Voice of Customer


INCREASE NPS AND REVENUE

Learn how Bloom & Wild achieved a 97% increase in NPS to drive revenue growth.

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“Chattermill allows us to access the hard reach touchpoints of our customer's
journey across multiple channels and focus on the elements that create unique
customer experiences that drive our growth."
Kirsty Macdonald
Head of Customer Experience


PRIORITIZE PRODUCT FEATURES

See how Wise used customer feedback to prioritize new product features and drive
their growth.

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“Chattermill helps us everywhere. It helps us with the feedback loop with
customers. It helps us figure out what to build next. And it helps us
operationally understand what our biggest challenges are.”
Nilan Peiris
Chief Product Officer


BECOME A TRULY CUSTOMER-CENTRIC ORGANISATION

Uncover how Limehome got to 95% of employees using customer insights to make
better, more informed decisions.

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“To sell amazing experiences, we need to stay closer to our guests, and that’s
why everything we do is based on customer feedback. Executives, Product,
Customer Support, Operations, and Marketing teams can access Chattermill anytime
to make more informed decisions.”
Julia Zuber
Senior Customer Insights Manager






ANALYSE CUSTOMER FEEDBACK AT SCALE

Discover how HelloFresh unifies and analyses customer feedback at scale to
deliver industry-leading CX.

See Case Studies


“With Chattermill unifying and analysing all of our customer feedback captured
at different stages of the customer journey, we are able to uncover powerful
insights and scale best-in-class customer experience.”
Steve Crolic
Head of Voice of Customer


A SINGLE SOURCE OF CUSTOMER INSIGHTS


WITHOUT CHATTERMILL

Customer feedback is siloed and disjointed, time is wasted on manual analysis,
and decisions are made on assumptions rather than the customer reality.




WITH CHATTERMILL

Chattermill unifies your customer feedback, analyzes it at scale using AI, and
gives you the intelligence to better understand the voice of your customers.




UNCOVER ACCURATE CUSTOMER INSIGHTS, FAST


CUSTOMER FEEDBACK ANALYTICS

Analyze customer feedback at scale using AI to quickly get actionable insights,
uncover pain points and issues, and understand the voice of your customers.


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SUPPORT DATA ANALYTICS

Analyzes support interactions and chat data at scale so that you can find out
the root causes of why customers are getting in touch, and get the intel you
need to provide better customer support experiences.


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PRODUCT FEEDBACK ANALYTICS

Unify all of your user data and analyze its scale using AI. Get the insights you
need to build a genuinely customer-centric product strategy, analyze the success
of product launches, and test your hypotheses.


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SOCIAL FEEDBACK ANALYTICS

Unify and analyze your social comments, posts, and messages, using AI to
eliminate noise. Get actionable insights to help you deliver better customer
experiences.


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CUSTOMER FEEDBACK ANALYTICS



Chattermill analyses millions of support interactions and chat data at scale so
that you can find out the root causes of why customers are getting in touch, and
get the intel you need to provide better customer support experiences.


Customer Feedback



SUPPORT DATA ANALYTICS



Chattermill analyses millions of support interactions and chat data at scale so
that you can find out the root causes of why customers are getting in touch, and
get the intel you need to provide better customer support experiences.


Support Data



PRODUCT FEEDBACK ANALYTICS



Chattermill unifies all of your user data and analyses its scale using AI,
giving you the insights you need to build a genuinely customer-centric product
strategy, analyse the success of product launches, and test your hypotheses.


Product Feedback



SOCIAL CX ANALYTICS




Chattermill unifies and analyses your social comments, posts, and messages, uses
AI to eliminate noise, and delivers actionable insights to help you deliver
better customer experiences.


Social CX



THE ROI OF CHATTERMILL

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IMPROVE NPS
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%
increase in NPS
WORK SMARTER
0
hours saved monthly
LOVED BY USERS
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IMMEDIATE VALUE
0
mo
payback period


UNDERSTANDING THE VOICE OF YOUR CUSTOMERS JUST GOT EASIER

See how Chattermill helps you at every step


ANALYZE YOUR CUSTOMER FEEDBACK DATA AT SCALE

Unify and analyze all of your customer data across feedback, conversations,
reviews, social media and customer support. Get a single, unbiased view of the
voice of your customers.

Turn feedback into customer insights


GET ACTIONABLE INTELLIGENCE THAT IMPROVES YOUR METRICS

Analyze all your feedback data at scale using deep learning AI to give you
actionable intelligence based on the sentiment and pain points behind your
customers’ feedback.

Link feedback to metrics


UNDERSTAND THE VOICE OF YOUR CUSTOMERS AND PRIORITIZE

Discover where and how to improve your product, operations, and customer support
to deliver better customer-centric experiences and prioritize what matters to
your customers.

Identify high-impact changes


INTEGRATIONS FOR ALL YOUR DATA SOURCES AND EXISTING TECH STACK


Chattermill integrates with over 50+ different customer feedback channels giving
you and your teams a single source of customer truth.

Conversations
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ENTERPRISE-GRADE PLATFORM SECURITY


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Global data hosting options with data centers in Europe and the US, enabling
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Our platform provides advanced user roles and data permissions so teams can keep
the balance between collaboration and control.


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IN ACTION

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