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PRIVACY STATEMENT




INTRODUCTION

This Privacy Statement, effective as of May 24, 2018, provides information on
the collection, use, sharing and processing of personal information by AIMMS BV
(registered at Diakenhuisweg 29, 2033AP, Haarlem, The Netherlands) and its
affiliates (“AIMMS”, “we” or “us”) in connection with your use of AIMMS
websites, including our AIMMS Cloud Platform (“the Websites”), mobile
applications, and social media pages that link to this Privacy Statement, your
interactions with AIMMS during in-person meetings or at AIMMS events, and in the
context of other offline sales and marketing activities. It sets out the
purposes of AIMMS’ data processing in respect of theWebsites, the use of cookies
and your rights in respect of your personal data. AIMMS recommends that you read
this Privacy Statement prior to using the Websites.

AIMMS may collect personal data about you, either directly (where you are asked
to provide the data) from our online and offline interactions with you, during
events, or email or telephone correspondence, from your interactions with our
sites or indirectly through third-party data providers. AIMMS will, however,
only use these personal data in accordance with the purposes set forth in this
Privacy Statement and is committed to safeguarding the personal information
collected.


PURPOSES OF PROCESSING

AIMMS may collect and process your personal information to conduct its business,
to inform and make available products and services that may be of interest to
you. . The information you provide may be used to contact you when necessary, to
notify you about functionality changes to the Websites and to offer services
that you may find helpful (provided you have not opted out to receive such
services); to respond to your requests; to allow you to use our Cloud Platform
if you or your company has become a customer, to deliver functionality on our
sites; to administer our subscriptions; to market and tailor products and
services to your or your company’s interests; to engage in transactions with and
process orders; to develop, improve the performance of, and secure our sites,
products and services; to deliver support to you on your use of our products and
to comply with applicable laws such as to comply with an opt-out request.


WHO WILL USE THE PERSONAL DATA?

AIMMS will be responsible for the use of the personal data in respect of the
Websites.

If AIMMS uses the services of firms with which it has a strategic alliance
and/or other service providers, including distributors or resellers, service
providers, and public, government, judicial and law enforcement entities, AIMMS
– where necessary – will also provide your personal data to those other firms
and/or service providers.

Other than as described above, AIMMS will not sell, distribute or make available
your personal data to third parties outside of its own organisation without your
prior consent, unless obliged to do so under law, codes of conduct and
professional practice or a court order.


WHAT DATA WILL BE USED?

AIMMS can process information about you collected both offline and online.

 * Offline information about you originates from our interactions with you
   during in-person meetings or at AIMMS events, conferences, workshops or
   gatherings;
 * Online information about you originates from your activities on our sites,
   for example, in relation with your AIMMS accounts, (pre-)sales inquiries or
   from your interactions with AIMMS via electronic communication tools such as
   email or telephone. Information about you may also be provided by third party
   sources, such as data aggregators who may not have a relationship with
   youOnline information about you may also originate from the use of cookies
   and similar technologies (for example, pixel tags and device identifiers) on
   our sites or sites of third parties.

If you order licenses, make inquiries, ask questions, make comments, apply for a
position and/or make use of other services through the Websites (hereinafter to
be referred to jointly as ‘the Services’), you may be required to provide
certain personal data and/or you may provide this data on your own initiative.
AIMMS will use this data for the purpose of:

 * making the Websites available to its users;
 * making available to you and providing you with the Services offered on
   Websites;
 * optimising AIMMS’ Services, whether provided via the Websites or otherwise;
 * processing your job application.

If you have submitted questions and/or comments by e-mail and/or requested other
Services through the Websites, AIMMS may use your personal data to contact you
for the purpose of responding to those questions and/or comments and providing
those Services.

Information about you that AIMMS may collect and process includes:

 * name and physical address, email addresses, and telephone numbers;
 * photographs and testimonials;
 * transactional data, including products and services ordered, financial
   details and payment methods;
 * company data such as the name, size and location of the company you work for
   and your role within the company;
 * data from surveys and publicly available information, such as social media
   posts;
 * unique IDs such as your mobile device identifier or cookie ID on your
   browser;
 * IP address and information that may be derived from IP address, such as
   geographic location;
 * information about a device you use, such as browser, device type, operating
   system, the presence or use of “apps”, screen resolution, and the preferred
   language;
 * behavioral data of the internet connected computer or device you use when
   interacting with the sites, such as advertisements clicked or viewed, sites
   and content areas, date and time of activities or the web search used to
   locate and navigate to a site.

AIMMS will not retain your personal data longer than is necessary for the
purposes described above, unless this data is necessary for complying with a
statutory retention obligation, or (if longer) after the retention period under
the applicable laws and regulations, codes of conduct and professional practice
has expired. At your request or after expiry of the relevant retention periods,
your personal data will be deleted. If there is any information that we are
unable, for technical reasons, to delete entirely from our systems, we will put
in place appropriate measures to prevent any further use of the data.


LEGAL BASIS

For personal information collected about you in the EEA, our basis for
processing is the following:

 * In order to communicate adequately with you and to respond to your requests,
   we need to process information about you and therefore have a legitimate
   interest in processing this information.
 * In order to engage in transactions with customers, suppliers and business
   partners, and to process purchases and downloads of our products and
   services, we need to process information about you as necessary to enter into
   or perform a contract with you or your company.
 * We process personal information for marketing and sales activities based on
   your consent where so indicated on our sites at the time your personal
   information was collected, or further to our legitimate interest to market
   and promote our products and services.
 * We process personal information for recruitment purposes based on your
   consent when you apply for a job with us.
 * We rely on our legitimate interest to analyse, develop, improve and optimize
   our sites, products and services, and to maintain the security of our sites,
   networks and systems.
 * In order to comply with applicable laws and regulations, such as to comply
   with a court order or other legal process, or to process an opt-out request.


SENSITIVE DATA

AIMMS does not seek to collect sensitive personal data (such as data revealing
political opinions, religious beliefs or data concerning health or sex life)
through the Websites. If AIMMS does seek to collect such data, your prior
consent hereto will be asked. Please note that, by providing AIMMS with
unsolicited sensitive personal data you consent to our using those data as
described above. AIMMS has in place adequate levels of protection for sensitive
data.


SECURITY

AIMMS has put appropriate technical and organisational measures in place in
order to safeguard your personal data against loss or any form of unlawful use.
Those persons who, on behalf of AIMMS, have access to your personal data, have a
confidentiality obligation.


YOUR RIGHTS

You have certain rights regarding your personal data, subject to local data
protection laws. These may include the following rights:

to access your personal data held by us (right to access);
to rectify inaccurate personal data and ensure it is complete (right to
rectification);
to erase/delete your personal data to the extent permitted by other legal
obligations (right to erasure; right to be forgotten);
to restrict our processing of your personal data (right to restriction of
processing);
to transfer your personal data to another controller to the extent possible
(right to data portability);
to object to any processing of your personal data carried out on the basis of
our legitimate interests (right to object). Where we process your personal data
for direct marketing purposes or share it with third parties for their own
direct marketing purposes, you can exercise your right to object at any time to
such processing without having to provide any specific reason for such
objection;
not to be subject to a decision based solely on automated processing, including
profiling, which produces legal effects (“Automated Decision-Making”); Automated
Decision-Making currently does not take place on our websites;
to the extent we base the collection, processing and sharing of your personal
data on your consent, to withdraw your consent at any time, without affecting
the lawfulness of the processing based on such consent before its withdrawal.
To exercise your rights, please contact our Data Protection Officer at
privacy@aimms.com. We try to respond to all legitimate requests within one month
and will contact you if we need additional information from you.

If you believe that AIMMS is not processing your personal data in accordance
with the requirements set out in this Statement or applicable European Economic
Area (EEA) data protection laws, you can at any time lodge a complaint with the
data protection authority of the EEA country in which you live or with the data
protection authority of the country or state in which AIMMS has its registered
seat.


COOKIES AND LOG FILES

AIMMS and its partners may gather and analyze information regarding usage of the
Websites, including domain name, the number of hits, the pages visited,
previous/subsequent sites visited and length of user session including for
advertising and targeting or personalization purposes. This information may be
gathered by using a cookie. A cookie is a small unit of information which can be
passed to your browser and placed on your devices while you are on the Websites.
You can choose to deactivate the use of cookies by altering the settings of your
browser. If you have deactivated the cookies, it might have consequences for the
ease of use of the Websites. The Websites automatically generate log files that
register the use by you and other users of the Websites. AIMMS maintains user
data, such as source addresses of pages requested, IP (internet protocol)
addresses and domain names, dates and times of page requests, links from other
websites and other parameters in the URLs (universal resource locators). These
log files and data will be used, on an anonymous basis, for statistical purposes
and for improving the Services offered via the Websites.

Third party vendors, including Google, show our ads on sites on the internet.
Third party vendors, including Google, use cookies to serve ads based on a
user’s prior visits to our website. Users may opt out of Google’s use of cookies
by visiting the Google advertising opt-out page.


THIRD PARTY SITES

Please note that this Privacy Statement does not extend to third party sites
linked to the Websites. AIMMS may include links to third party websites and
these third parties or other parties present on these websites may gather
information about you. AIMMS will not be responsible for the content of these
websites or the actions of these third parties and other parties present on
these websites. AIMMS recommends that you read their policies on the use of
personal data.


TRADEMARKS

AIMMS and AIMMS’ logo and design are registered trademarks. All other company
and product names are trademarks or registered trademarks of their respective
holders, and are hereby acknowledged as such by AIMMS.


HOW TO CONTACT AIMMS

If you have any questions about this Privacy Statement or our data processing
activities, please contact us at privacy@aimms.com.


AMENDMENTS

AIMMS reserves the right to modify sections of this Privacy Statement at any
time, for example to comply with legal requirements or to meet changing business
needs. Please check this statement from time to time for any changes. If we plan
to use personal data for a new purpose, we update our privacy information and
communicate the changes to individuals before starting any new processing.


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