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Submitted URL: http://www.bombbomb.com/privacy
Effective URL: https://bombbomb.com/privacy/
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Submission: On August 12 via api from US — Scanned from DE
Effective URL: https://bombbomb.com/privacy/
Submission Tags: falconsandbox
Submission: On August 12 via api from US — Scanned from DE
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Manage Cookie Consent We use technologies like cookies to store and/or access device information. We do this to improve browsing experience and to show (non-) personalized ads. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny View preferences Save preferences View preferences Cookie Policy Privacy Policy {title} Skip to content * Use Cases Close Use Cases Open Use Cases * For Business Close For Business Open For Business * Features Close Features Open Features * Resources Close Resources Open Resources * Pricing * Download Close Download Open Download * Login Video at work * Sales * Marketing * Team alignment * Support * Recruiting * Sales * Marketing * Team alignment * Support * Recruiting ALL USE CASES By industry * Automotive * Construction * Education & non-profit * Insurance * Mortgage * Real Estate * Automotive * Construction * Education & non-profit * Insurance * Mortgage * Real Estate Company size * Small & startups * Mid-market * Enterprise * Education & non-profit * Small & startups * Mid-market * Enterprise * Education & non-profit Integrations Salesforce Included with Enterprise plans to embed BombBomb. Advanced controls for admins. Zendesk Record, send, and track video interactions right inside Zendesk. Outlook Free. Plugin for Outlook. Use inside Outlook. See when recipients open and view videos. Gmail Free. With BombBomb in Gmail, easily record and send video messages any time. Chrome Free. Add BombBomb to Chrome. Record videos without leaving your browser. ALL INTEGRATIONS What it can do * Camera & screen recording * Unlimited video library * Video email automation * Tracking & analytics * Security & compliance * CRM integration * Admin controls * Camera & screen recording * Unlimited video library * Video email automation * Tracking & analytics * Security & compliance * CRM integration * Admin controls ALL FEATURES How we can help * Start a free trial * Get a demo * Talk about your enterprise * Help center * Start a free trial * Get a demo * Talk about your enterprise * Help center Integrations Salesforce Included with Enterprise plans to embed BombBomb. Advanced controls for admins. Zendesk Record, send, and track video interactions right inside Zendesk. Outlook Free. Plugin for Outlook. Use inside Outlook. See when recipients open and view videos. Gmail Free. With BombBomb in Gmail, easily record and send video messages any time. Chrome Free. Add BombBomb to Chrome. Record videos without leaving your browser. ALL INTEGRATIONS Help center * Support & Knowledgebase * Training center * YouTube channel * Data Privacy Request * Support & Knowledgebase * Training center * YouTube channel * Data Privacy Request Free resources * Blogs * Podcasts * Webinars * Templates by use case * Blogs * Podcasts * Webinars * Templates by use case Our company * About * Careers * News * Affiliate program * About * Careers * News * Affiliate program How we can help * Start a free trial * Get a demo * Talk about your enterprise * Help center * Start a free trial * Get a demo * Talk about your enterprise * Help center Integrations Salesforce Included with Enterprise plans to embed BombBomb. Advanced controls for admins. Zendesk Record, send, and track video interactions right inside Zendesk. Outlook Free. Plugin for Outlook. Use inside Outlook. See when recipients open and view videos. Gmail Free. With BombBomb in Gmail, easily record and send video messages any time. Chrome Free. Add BombBomb to Chrome. Record videos without leaving your browser. ALL INTEGRATIONS 65K+ mobile users! Save time and increase replies with BombBomb’s mobile app. Purchase of a plan required to create, send, and store unlimited videos. 4.8 stars 15.3K reviews 4.7 stars 50K reviews Try it free Get a demo BOMBBOMB, INC. PRIVACY NOTICE LAST UPDATED AND EFFECTIVE DATE: 10/30/2023 BombBomb, Inc. (“BombBomb”) has developed this privacy notice (“Privacy Notice”) to demonstrate our commitment to protecting the privacy of our users (a “User” or “you”). The Privacy Notice describes how BombBomb collects, uses, and shares personal information when you use the websites, https://www.bombbomb.com/, https://app.bombbomb.com/, or BombBomb mobile applications (collectively referred to as the “Website”) or any services offered on the Website (“Services”) and your choices with respect to how we use this information. For purposes of this Privacy Notice, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations. Nothing in this Privacy Notice will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to us generally or in any specific context. Please see BombBomb’s Terms and Conditions for other terms governing the use of this Website. What is personal information? Personal information is data created, obtained, or provided by you that is about you as an identifiable individual. Statistical, aggregated, or de-identified information is not personal information. What is a third-party? A third-party is an organization that provides services or products to BombBomb under contract or agreement. Your Consent to This Privacy Notice You should read this Privacy Notice carefully. We recommend printing and retaining a copy for your future reference. By accessing, browsing, or otherwise using the Website, you confirm that you have read, understood, and agreed with this Privacy Notice. If you do not agree to this Privacy Notice, you may not use this Website. This Privacy Notice applies regardless of how the Website is accessed and will cover any technologies or devices by which we make the Website available to you. We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Privacy Notice together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data. This Privacy Notice supplements these other notices and is not intended to override them. If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described below in the “How to Contact Us” section below. What Types of Personal Information Does BombBomb Collect? Through your use of the Website or Services, we may collect personal information that identifies you as an individual or relates to you as an identifiable individual. While we do not require you to provide personal information in order to navigate the Website, we may need to collect personal information if you choose to engage in certain activities on our Website or use our Services. Below are the types of personal information that we collect: Information You Provide We may collect the following information directly from you: * Account Information and Subscriber Information. To use the Services, you would need to provide two types of information: your personal account information (the “Account Information”) and the information of subscribers who are on your lists (the “Subscriber Information”). Account Information includes contact information, such as your name, e-mail address, physical address, telephone number, and fax number; billing information, such as your credit or debit card information; and information about your organization. Subscriber Information includes the names and e-mail addresses of the individuals whom you contact. We need this information to provide you with the Services. If you do not provide this information, we would not be able to provide these Services to you. * Social Media Accounts, Photograph. If you wish, you may upload a photograph of yourself to your account and provide your social media account handles. The images will be used in your profile, but not used for BombBomb’s advertisements or marketing without your permission. * Purchase of Services. Services purchased from BombBomb via credit card are processed through a third-party processor. The card number is passed securely to the third-party and a token is received in return. At no time is your credit card number stored by BombBomb. * Contacting us, Interacting with the blog. If you provide us contact information to learn more about our Services or choose to send us a message with information about yourself or interact with the blog by posting a comment or sharing a post, we will maintain records of your correspondence. This may include any of your questions, comments, posts, suggestions, or your responses to any surveys you complete. This information, without the parts that identify you, will be treated as non-confidential and non-proprietary and we may use this information and share them with third parties. Also, please note, that comments made to public areas will be visible to the public, so you should never share personal information that you would like to keep private. * Applying for a Job. If you apply for a job on our website, you provide us with contact information as well as your resume. Information Provided by Third-Parties We may collect information about you from other Users. For example, if you subscribe to emails from a BombBomb User, that User may provide us with your contact information. Information We Collect Automatically We, or our third-party providers, automatically collect the following information through your use of the Website and Services: * Usage Information. This includes which of the pages on the Website you access, the frequency of access, and what you click on while on our Website. We also collect information about your use of the Services, such as frequency of use. * Logging Data. Our servers automatically collect information via logging certain types of data when you visit, use our Services, or visit our website. This data is securely stored in our log files and includes, Internet Protocol (IP) address, location information, information about the device you are using, operating system or browser, hardware model, unique device identifiers, browser settings, date and time you visited or used our Services, URL parameters, and error and crash reporting data. “Cookies” and Other Tracking Technologies What are Cookies? “Cookies” are small pieces of information that are stored by your web browser software on your computer’s hard drive or temporarily in your computer’s memory. BombBomb or our third-party provider, place and store Internet cookies on a User’s hard drive. Cookies can save any of the types of information noted above. Cookies enable us to personalize the viewing experience of a User of this Website. When a User revisits this Website, BombBomb can recognize the User by the cookie and customize the User’s experience at this Website accordingly. You can configure your browser to prevent cookies, but please note that disabling cookies may make some features or functionalities not work properly or become unavailable to you. What Types of Cookies Do We Use and Why? These are the different types of Cookies that we and our service providers use on the Website: * Essential Cookies. These Cookies are required for the operation of the Website and enable you to move around the Website and use its features. Disabling these Cookies can negatively impact the Website’s performance. * Analytics, Performance and Research Cookies. These Cookies allow us to analyze activities on the Website. They can be used to improve the functioning of the Website. For example, these Cookies recognize and count the number of visitors and see how they move around the Website. Analytics Cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the Website’s content for those who engage with our advertising. * Functionality Cookies. These Cookies are used to recognize you when you return to the Website. This enables us to personalize content for you and remember your preferences. * Social Networking Cookies. These Cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These Cookies may also be used for advertising purposes. How Long Do Cookies Stay on My Device? Some Cookies operate from the time you visit the Website until the end of that particular browsing session. These Cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser. Some Cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These Cookies are called “persistent cookies” and the length of time they will remain on your device will vary from Cookie to Cookie. Persistent Cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Website, how your use of the Website may change over time, and the effectiveness of advertising efforts. Managing Your Cookies It may be possible to block Cookies by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Website. You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org. Google We use Google Analytics to collect some information we listed above about your use of the Services. We use the information we get from Google Analytics to improve the Services. In order to collect this information, Google Analytics may set cookies on your browser or mobile device or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Learn more about how Google Analytics uses your data. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here: Google Analytics Opt-Out. We also use Google API. Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy. Targeting and Re-Targeting Permissions In addition to the use of cookies, BombBomb may use a third party provider for behavioral advertising or retargeting. This service is compliant with GDPR and can anonymize EU IP Addresses. Does the Website Respond to “Do Not Track” Signals? There is currently no industry agreed-upon response to a Do Not Track signal. At this time, our Website does not respond differently based on a user’s Do Not Track signal. How BombBomb Uses Personal Information We use the information we collect about you to provide the Services, to communicate with you, to provide technical support, and to improve our Services and customer relations. We do not share your information with third parties for purposes other than those outlined below. We process your information for the following purposes as necessary to provide the Services to you and perform our contract with you: * Provide Services: We use your personal information to provide you with the Services. * Communicate and Provide Technical Support: We use personal information to communicate with you about the Website or Services, to send you account updates or other communications regarding your account or to inform you of any changes to our Website or Services, and to provide you support or other services you request. For example, we may need your information to provide technical support or answer questions about our Website. * Process Your Job Application: We use personal information to evaluate candidates who have applied for a position with us. * To Comply with legal obligations. We process your information for the following purposes as part of our legitimate interest in the improvement and marketing of our Services as well as in the security of our services. We apply appropriate safeguards to protect your information as described here: * Communicate About New Features: With permission you give when accepting our Terms of Service, BombBomb uses the personal information it collects to send Users notifications about new features or information available through the Website or that BombBomb feels might be of interest to Users. You can opt-out and/or manage your preferences by clicking on the unsubscribe link provided at the bottom of any email you receive from us. You may also contact us as set out in the “Have an Inquiry or Complaint?” section below. * Maintenance and Improvement: BombBomb uses personal information to identify the interests and needs of Users to provide our Users with more personalized, relevant, and intelligent Services. We also use information that we collect to diagnose any problems with our Website and to improve the user experience. * Benchmarking: We aggregate personal information for the purpose of research and benchmarking. For example, to calculate the percentage of users in a particular ZIP code. How BombBomb Shares Personal Information We may share your personal information: * With trusted third parties who perform data services on our behalf (e.g., hosting, maintenance, backup, analysis, etc.). Any such third parties will be under an obligation to us to maintain the confidentiality of your personal information. * To third-party service providers to prepare, disseminate and analyze advertising content; * To the extent that we are required to do so by law or governmental authority or in connection with any pending or prospective legal proceedings; * To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention; * To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information; * To third parties as part of any business transaction or asset sale; * In the event of bankruptcy or dissolution proceedings, including as part of the sale or reorganization process; and * To any other person or entity where you consent to the disclosure. Your Choices with Respect to Your Personal Information You have the following choices with respect to your personal information: * Delete your account: You may request that we delete your account by contacting us at forgetme@bombbomb.com. If you choose to delete your account, we will begin the process of deleting your account from our systems. We will retain your information after your account is deleted under the circumstances described in “How Long Do We Keep Your Information?” section below. * Emails: You can opt out of receiving promotional e-mails from us by clicking the “unsubscribe” link provided in each e-mail or by contacting us at support@bombbomb.com. We will continue to send you notifications necessary for the Services related to this e-mail address. BombBomb, Inc. California Privacy Policy Your privacy is important to us at BombBomb, Inc., and its affiliates and subsidiaries (“BombBomb,” “we,” “us,” or “our”), and we are committed to safeguarding, preserving, and respecting your privacy rights. If you are a California resident, you have certain rights with respect to the collection, use, transfer, and processing of your personal information, as defined by the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code § 1798.100 et seq., as amended by the California Privacy Rights Act (“CRPA”) and implementing regulations. This California Privacy Policy (“Policy”) describes how we collect, use, share, disclose, retain, and secure the personal information we gather about you through our website, www.bombbomb.com (the “Site”), and when you interact with us as a customer or otherwise (collectively, the “Services”) when you use our Site. This Policy does not apply to information collected from employees, job applicants, directors, contractors, or others within the employment context. Those individuals should review our Employee Privacy Policy for more information on their data collection and use. We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. WHAT INFORMATION DO WE COLLECT? The below examples are illustrative examples from the CCPA and do not reflect the specific pieces of information we collect. In the previous 12 months, we have collected the following categories of personal information: Category[1] Examples Collected Retention Period A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. Yes Duration of the relationship or as required by law B. Personal Information A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Yes Duration of the relationship or as required by law C. Protected Classification Characteristics Under California or Federal Law Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). No N/A D. Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Yes Duration of the relationship or as required by law E. Biometric Information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. No N/A F. Internet or Other Similar Network Activity Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. Yes 26 months G. Geolocation Data Physical location or movements. Yes 26 months H. Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information. Yes Duration of the relationship or as required by law I. Professional or Employment-Related Information Current or past job history or performance evaluations. No N/A J. Non-Public Education Information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. No N/A K. Inferences Drawn of the Consumer Inferences drawn from personal information identified above to create a profile about a consumer reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Yes 26 months L. Sensitive Personal Information Personal information that reveals (a) Social Security, driver’s license, state identification card, or passport number; (b) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credential allowing access to an account; (c) precise geolocation; (d) racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; or (f) genetic data. Biometric information processed for the purpose of uniquely identifying a consumer, personal information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation. Some Sensitive Personal Information included in this category may overlap with other categories. Yes Duration of the relationship or as required by law Sources From Which Personal Information Is Collected We collect your personal information directly from you, from your interaction with the Services, from publicly available sources, and from third parties which collect the personal information directly from you. Business or Commercial Purposes for Which Personal Information Is Collected Your personal information is used for the following purposes: * To present our Services and its contents in a suitable and effective manner for you and your device; * To contact you to provide you with information or services that you request from us; * To advertise opportunities, services, or special events that we think may be of interest to you; * To provide customer support, troubleshoot issues, manage accounts, and respond to requests, questions, or comments; * To carry out our obligations and enforce our rights arising from any contracts; and * To notify you about any additions, upgrades, or changes in our services. Third Parties with Whom Personal Information Is Disclosed, Shared, or Sold In the preceding 12 months, we have disclosed the following personal information about consumers for business purposes: * We disclose personal information in categories A (identifiers), B (personal), D (commercial), F (internet), G (geolocation), and K (inferences) with service providers. * We disclose content posted on our social media platforms (e.g., if a consumer “comments” on a story) with other consumers. Such posts may include personal information in categories A and B, but the content depends on the individual posts. * We may share all of our information, including your personal information, with our subsidiaries and affiliates in connection with providing the Services to you or otherwise in connection with business operations. In the preceding 12 months, we have shared for cross-contextual behavioral advertising the following the personal information in categories A (identifiers), B (personal), D (commercial), F (internet), G (geolocation), and K (inferences). We do not have actual knowledge that we sell or share the personal information of consumers under sixteen (16) years of age. INDIVIDUAL RIGHTS Right to Know About Personal Information Collected, Disclosed, Shared, or Sold You have the right to request that we disclose the personal information we collect, use, and disclose about you to third parties. There are two types of Rights to Know requests that you can make: 1. Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you: 1. Categories of personal information collected, sold, or shared; 2. Categories of sources from which personal information is collected; 3. Categories of third parties to whom the information is sold, shared or disclosed; 4. Business or commercial purpose for collecting, sharing, or selling personal information; 5. Categories of personal information disclosed for a business purpose and categories of persons to whom it was disclosed for a business purpose. 2. Right to Know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you: Specific pieces of personal information collected about you. This information will be provided to you free of charge, unless we determine that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period. There are certain exceptions to a consumer’s Right to Know. We will state in our response if an exception applies. Right of Deletion You have the right to request that we and our service providers delete any personal information about your which we have collected from you upon receipt of a verifiable request. This right is subject to certain exceptions. We will state in our response if an exception applies. Right to Opt-Out of the Sale or Sharing of Personal Information You have the right to opt-out of the sale or sharing of your personal information by a business subject to certain laws and regulations. We recognize the Global Privacy Control. Your browser must be able to support the Global Privacy Control (“GPC”) for us to recognize your opt-out preference signal. Please note that opt-out choices may be stored via cookies. If you clear cookies, if your browser blocks cookies, or if you view the page from a different browser or device, your opt-out choice may no longer be logged or recognized. For more information, please visit our Your Privacy Choices page. Right to Non-Discrimination You have the right not to receive discriminatory treatment for exercising the privacy rights conferred by California law. We will not discriminate against you because you exercised any of your privacy rights, including, but not limited to, by: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level of quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. We will also not retaliate against any employee, applicant for employment, or independent contractor for exercising their rights under the CCPA. Right of Correction If we maintain inaccurate personal information about you, then you have the right to request that we correct the inaccurate personal information upon receipt of a verifiable request. Taking into account the nature of the personal information and purposes of processing the personal information, you have the right to request that we correct inaccurate personal information about you, if applicable. Right to Limit Use and Disclosure of Sensitive Personal Information If we process Sensitive Personal Information, we will only do so for the purposes specifically authorized by California law and in a manner that is necessary and proportionate for those purposes. As such, we do not perform any processing for which a Right to Limit request is available. Submitting Requests You can submit your request through our Data Subject Request page or by toll-free phone at 866-209-4602. Verifying Requests To ensure the protection of your personal information, we must verify that the individual submitting a request to know, request to delete, or request to correct is the consumer to whom the request relates prior to processing the request. To verify a California consumer’s identity, we may request up to three pieces of personal information about you when you make a request to compare against our records. We may also request that you sign a declaration under the penalty of perjury from the consumer whose personal information is the subject of the request. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in your request to verify your identity and will delete any information you provide after processing the request. We reserve the right to take additional steps as necessary to verify the identity of California consumers where we have reason to believe a request is fraudulent. Authorized Agents BombBomb, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). BombBomb, Inc. acts in accordance with the Accountability for Onward Transfer Principle which explains that to transfer personal information to a third party acting as a controller BombBomb must comply with the Notice and Choice Principles. The Recourse, Enforcement and Liability Principle explains that, in the context of an onward transfer, BombBomb, Inc. has responsibility for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. BombBomb, Inc. shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless the organization proves that it is not responsible for the event giving rise to the damage. You may choose a person or a business registered with the California Secretary of State that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, we require that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with us. Failure to do so may result in BombBomb denying your request. BombBomb, Inc. with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. BombBomb, Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. BombBomb, Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/ In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, BombBomb, Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you. Personal information that you provide while in the European Union may be transferred to the United States. If we transfer personal information from the European Union to the United States, the transfer will be done pursuant to binding corporate rules, standard data protection clauses, or your consent. We will also take additional security measures, such as encrypting the data in transit, to further safeguard your personal information. BombBomb has further committed to refer unresolved complaints to JAMs, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMs are provided at no cost to you. For residual disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. How Long Do We Keep Your Information? We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you, even if you delete your account, to the extent necessary to comply with our legal and regulatory obligations, for the purpose of fraud monitoring, detection and prevention, to comply with our tax, accounting, and financial reporting obligations; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. Even if you delete your account and we delete your information from our systems, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time. We will securely store any personal information persisting in backup and isolate it from any further processing until deletion is possible. For any privacy or data-protection-related questions, please write compliance@bombbomb.com. In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, BombBomb, Inc. commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF should first contact BombBomb, Inc. at: Compliance@BombBomb.com. What Does BombBomb Do to Keep this Website Secure? BombBomb has implemented several security features throughout the Website designed to prevent the unauthorized disclosure of or access to personal information. For example, BombBomb grants access to any stored personal information BombBomb may collect on its Users only to authorized personnel. Moreover, when a User registers on-line or accesses his or her account information through this Website, BombBomb offers the User the ability to use a secure server. The secure server encrypts all information a User inputs before it is sent to BombBomb. Please be advised, however, that although BombBomb has endeavored to create a secure and reliable Website for its Users, the confidentiality of any communication or material transmitted to/from BombBomb via this Website or email cannot be guaranteed. Our Commitment To Children’s Privacy This Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. In the event we learn we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information. If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the “How to Contact Us” section below. What About Third Party Websites? To the extent that the Website contains hyperlinks to third party websites, Users should be aware that these third party websites are not controlled by BombBomb and, therefore, are not subject to this Privacy Notice. Users should check the privacy policies of these individual websites to see how their personal information will be utilized by the proprietors of those third party websites. Changes to This Privacy Policy This Privacy Notice may change from time to time. We will post any changes to the Privacy Notice on this page. How to Contact Us Should you have other questions or concerns about these privacy policies, please feel free to contact us at: BombBomb, Inc. 90 South Cascade Avenue, #510 Colorado Springs, CO 80903 compliance@bombbomb.com 866-209-4602 [1] Categories of personal information are as defined in Cal. Civ. Code. § 1798.140(v). 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